All of a sudden I'm having trouble with Citibank email accepting my emails.Claims no odd characters allowed.

Just recently, when trying to send an Email via my Citibank website, despite ordinary punctuation, I keep getting the message "Please re-enter your message and limit use of special characters or symbols, such as : _ / & (hyphens, forward or backslashes, ampersands, etc.)

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

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