All of a sudden my IMessages only from my boyfriends IPod to my IPod touch five are being received in my email and not being sent to my IMessages what do I do to fix it and be back to reviving them in my IMessage

All of a sudden my IMessages only from my boyfriends iPhone4 to my IPod touch five are being received in my email and not being sent to my IMessages what do I do to fix it and be back to reviving them in my IMessage's we both updated our divises to the iOS 7 and mine to the ios7.0.2 his at first just stopped sending to me period but then I turned of IM then reset networking settings then turned back on my IM and also turned my device off and back on now reviving them in my email

I do not want to download another virus program.. I do not believe it is a virus. I am running the full version of Norton 360 and it is doing a daily scan. I have Windows 7, 64 bit OS.
This is very irritating !! If I wanted Yahoo I would ask for it !

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I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?

I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?

I have a 1st gen iPhone that I just updated the software to 2.0.2
Now whenever I press the mail icon it goes to the mail app for about 4 seconds, does nothing, no loading of folders, old messages, nothing.
Then it reverts back to the home screen. Tried restarting, haven't tried restoring, thought I'd look here first.
Anyone???

I go onto ordinary websites and then all of a sudden this grey box appears on the middle of my screen, then it automatically restarts my computer. I am not really sure what to do and how to get it fixed

I go onto ordinary websites and then all of a sudden this grey box appears on the middle of my screen, then it automatically restarts my computer. I am not really sure what to do and how to get it fixed. Any help would be great. Thanks

what does the box say? Is is a black box with grey writing?

I am unable to sync all my selected songs to my iphone. The error message is that the computer is not authorized. However, I have authorized the computer and iTunes confirms that. Any ideas what can be done to fix this. My phone is an iPhone 4S.

I am unable to sync all my selected songs to my iphone. The error message is that the computer is not authorized. However, I have authorized the computer and iTunes confirms that. Any ideas what can be done to fix this. My phone is an iPhone 4S.

Were some of the songs purchased from a different itunes account?

TS1424 I usually listen to a full 30 seconds of a song if I think I want to buy it just to make sure. All of a sudden I am only getting a 5 second clip so I've stopped buying for now. Ideas?

I usually listen to a full 30 seconds of a song if I think I want to buy it just to make sure. All of a sudden I am only getting a 5 second clip so I've stopped buying for now. Ideas?

Depending on which country's store you are in, the previews are supposed to be either 30 or 90 seconds.
The last few days there have been several posts here that they are not getting the full preview. There is certainly no setting to control that, so I suppose the problem is at the store.
My suggestion is to try again in a few days, or to purchase from another online music download retailer.

Someone hacked my computer and set up a new administrative account by re-registering my computer. I can not access this account nor delete it. How can I fix this and get my computer back to the way it was?

Someone hacked my computer and set up a new administrative account by re-registering my computer. I can not access this account nor delete it. How can I fix this and get my computer back to the way it was? And also prevent this from being able to happen again. I have the link the kid used (http://www.ihackintosh.com/2009/05/how-to-hack-the-user-password-in-mac-os-x-wit hout-an-os-x-cd/) Apparently he used hack 2. HELP PLEASE!

Not sure why you can't delete that account. If you have admin privileges, you should be able to. Sounds like you only removed the Home Folder for that account.
You should highlight/select the account you want to remove and then click the minus button. Might need to unlock the padlock with your admin password.
Have a look at these articles from Apple, if necessary.
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8235.html
http://docs.info.apple.com/article.html?path=Mac/10.5/en/8162.html
http://support.apple.com/kb/DL1399

TS1702 All of a sudden I can only hear my podcasts in "fast" voices...not fast enough that I cannot understand what is said but still annoying!

All of a sudden I can only hear my podcasts in "fast" voices...not fast enough to not understand but just fast enough not to be "real"

Re: That garbage is unreadable.
If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself.

When I try to open my Address Book from Finder, it says :You can't use this version with this version of Mac OS x. I have Address Book 5.0.3 and Mac OS X 10.7.5 What should I do to get my Address Book back???

When I try to open my Address Book from Finder, it says :You can't use this version with this version of Mac OS x. I have Address Book 5.0.3 and Mac OS X 10.7.5 What should I do to get my Address Book back???

Unless you deleted Address Book 6, or restored from a backup made before you upgraded to Lion, Address Book 6 should be on your disk somewhere. Try to find it with spotlight or by browsing likely folders with Finder. Also check Trash. If you find other Address Books, using Quick View or Get Info in Finder should show the version number.
Have you ever moved Address Book out of the Applications folder, either before or after you upgraded to Lion?
If you can't figure out how this happened in the first place, I would be worried that other OS X utilities are similarly affected.

I have some albums that only a few tracks are recognized and others are not. The difference in the info is that the pc recognizes the tracks that say aac matched and not the ones that say aac file. how can I fix that.

I have some albums that only a few tracks are recognized and others are not. The difference in the info is that the pc recognizes the tracks that say aac matched and not the ones that say aac file. how can I fix that. I have tried to creat new file but the message unknown error (-50) pops up. Also these files have played in the past

We usually advice first to Reload web page(s) and bypass the cache in case of such problem and then do a check for extensions to see if any are causing the problem.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Other possible causes can be zooming a page or having increased the minimum font size.
*http://kb.mozillazine.org/Websites_look_wrong

How do I tell Apple to fix their software like apps that play sound even though the sound is turned off and not being able to disable features you hate like game center

Apple is suppose to be the pinnacle of usability and, yet, I want to throw my new IPhone 4s as far as I can and watch is smash into a million pieces on concrete. Seriously, I've already got three things that irritate the **** out of me. First, there are Apple apps that insist on playing sound even though the sound is turned off. If I flick a switch to turn the sound off, I want the sound off!!!! Second, if I do not want a totally unnecessary feature like Game Center, I should be able to disable it. I completed most of the Angry Bird levels with 2 or 3 stars and now I have to start over from square one. Maybe, this happened when I upgraded to the 4s but it sure seemed to happen when I joined Game Center. Tomorrow, I am going to reset my 4s to factory defaults to try to get rid of my Game Center account. I don't want Game Center! I do need Game Center! I hate Game Center! Finally, I had an alarm go off to wake me up and there was a Snooze button but no button to turn the alarm off. I flicked the slider to access the main screen expecting to see something to turn the alarm off but there was nothing. The alarm just kept alarming. I had to warm boot my IPhone to shut the alarm off! Really, Apple!!!!

The sound is turned off. Only, some Apple apps like YouTube and Siri make sound when the sound is turned off. It is very embarrassing when this happens at work. My question was how do I tell Apple to fix this?
Turning off game center does not work. The games just prompt me to sign in when they are started.I have tried everything I can find online to stop this behavior. It is annoying and should not happen. My question was how do I tell Apple to fix this?
The alarm went off. There was a green thing that looked like a button but pressing it did nothing. There was a red button that said snooze. I did not want to snooze. I wanted to turn the alarm off. I slid the bar to unlock the phone and there were no running apps with a button to press. The alarm just keep running. I have not had this problem since it first occurred. The alarm now shuts off when I just unlock the phone. It may have happened because I had another alarm app running. The two may have interfered with each other. I would like to tell Apple about it.
It also annoys me that the button that closes apps leaves the phone app running. If I press on a number at 6:00 AM to get information about who called me, the phone automatically dials the person back and my natural reaction is to press on the button to close the phone app but the phone keeps dialing this person at 6:00 AM. It is a bad design. I would like to tell Apple about it.
Finally, I looked all over Apple's site to try to find someplace I could send them a polite message to let them know that I was not happy with these "features" but could not find anything. It is extremely frustrating to have issues with a product and not being able to tell the manufacturer about it. So, you grow up!.
When trying to fix the Game Center issue, I saw a link someone posted to report issues with the IPad to Apple. The answer I am looking for is where is the link to report issues with the IPhone.

Ok I want to update my phone but I try to put my password and it say it's not it but it is it, what can I do to fix it

Ok I want to update my phone but I try to put my password and it say it's not it but it is it, what can I do to fix it

By design, the iphone will sync itunes content with one computer at a time. Any attempt to sync such content with a second computer will result in ALL itunes content being first erased from your phone & then replaced with the content from the second computer. This is a design feature and cannot be overridden. Because you are using a new computer, your phone will see this computer as a "new" computer. The itunes content sync is one way: computer to phone. If you have photos that were synced to your phone or music ripped on your own that were not backed up, you will first have to extract them from your phone using third party software, before you do anything else, as Apple makes no provision to do so:
http://www.wideanglesoftware.com/touchcopy/index.php
Once you've done that, do the following in the order specified:
1. Disable auto sync when an iPod/iPhone is connected under iTunes>Preferences(under the edit menu if using Windows)>Devices in itunes.
2. Make sure you have one contact & one event in the supported applications(Address Book & iCal or Outlook, Windows Address Book) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect your phone, iTunes running, DO NOT SYNC at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on your phone will be in your itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore your itunes content, which you select from the various tabs, You'll get a popup regarding your contacts & calendars asking to merge or replace, select merge.
You should be good to go.

TS2446 my account was disabled because i could not remember my security question awnsers... how do i fix this and reset my awnsers

how do i fix this?

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send/Continue.
You should get a response within 24 hours by email.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

My old iPad has purchased movies on it from iTunes Store, however they do not appear on my new iPad - what can I do to fix this? Thanks

My old iPad has purchased movies on it from iTunes Store, however they do not appear on my new iPad - what can I do to fix this? Thanks. My new iPad air is wifi only

You might, depending upon what country that you are in (redownloading films isn't possible in all countries), the studios that they are from (even where redownloading is possible not all studios have agreed to it), and whether they are still in your country's store (studios ocassionally remove their films), be able to redownload them on your new iPad via the Purchased tab in the iTunes store app.
If not then you will need to connect your old iPad to your computer's iTunes and copy them over to it via File > Devices > Transfer Purchases, and you can then sync them to your new iPad.

On Pages 09, my word documents I've been saving it to iCloud, to access anywhere, but I would like to keep my docs organized in files on my finder as usual, and saving to iCloud, I lose my local one.How can I fix it and not desorganize my files?

On Pages 09, my word documents I've been saving it to iCloud, to access anywhere, but I would like to keep my docs organized in files on my finder as usual, and saving to iCloud, I lose my local one.How can I fix it and not desorganize my files?

It's either in local folders, as it seem you had been doing, or in icloud. If you go into the mac's Pages and view the icloud files, you can drag on onto another to create a folder. But you can only have folder one level deep, so you can't organize your files/folders like you can on a mac, using nested folder several levels deep.

TS4050 I am running Windows 8. Although my contacts and notes from my Ipod touch show up on icloud my calendar entries do not show up even though they do show up in my Google calendar and my windows phone calendar. Any suggestions not already covered?

I am running Windows 8. Although my contacts and notes from my Ipod touch show up on icloud my calendar entries do not show up even though they do show up in my Google calendar and my windows phone calendar. Any suggestions not already covered in trouble shooting articles?

As I mentioned earlier, you have to decide which calendar you want to use. You can either use Google or iCloud, but not both.
If you want to use your iCloud calendar, go to Settings>Mail,Contacts,Calendars>Default Account (in the Calendar section) and set this to your iCloud calendar. After doing so, all new events you add to your calendar will be added by default to your iCloud calendar, and as a result, will appear on icloud.com and your computer (if it is syncing calendars with your iCloud account).
If, on the other hand, you want to use your Google calendar (as it sounds like you are doing with your iPod), simply add the same Google calendar to your phone and your computer.

All of a sudden my IMessages only from my boyfriends IPod to my IPod touch five are being received in my email and not being sent to my IMessages what do I do to fix it and be back to reviving them in my IMessage

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