All of my computers have had hard drive issues and I can't authorize the new hard drive. What can I do?

I have itunes on 5 of by 8 computers and 6 of the 8 had hard drive issues.
I was unable to deauthorize any of the computers and now I can't watch or listen to any of the tings I've purchased from the iTunes store.
Help
Tsuki56

Can you not deauthorize all?

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Has anyone in this Forum had problems with installing and running Adobe apps on the new MacPro?

Has anyone in this Forum had problems with installing and running Adobe apps on the new MacPro?
I have been trying to install Photoshop CS6 & CC and Acrobat Pro XI on my Mac Pro (late 2013). I keep getting a 'configuration' error message and wondered if the problem was wide spread.
TIA,
Jerry

Thanks, Martin.
Good to hear someone has had success. The lack of it here is frustrating and depressing.
Thanks again,
Jerry

HT5312 I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you help???

I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you help???

You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

I think I downloaded a fake Firefox update from supportfirefox.perl.sh - ever since I have had I/E popups and now audio playing with no programs running. What do I do?

I use the Firefox Google as my homepage. I searched for something and it went to the "you need to update your firefox" so I did...then I realized that it wasn't processing the update the way a normal update from Firefox would. Ever since then, I have had Internet Explorer PopUps and now I have audio running even though there is no program for it to be running on...like a webpage running in the background.

Do a full scan with your Anti-Virus application.
Then do scans with different Malware applications.
Install, update, and run these programs in this order. '''''(Not all programs detect the same Malware.)''''' They are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. 
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx]
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[http://www.spywarewarrior.com/index.php] 
[http://forum.aumha.org/] 
[http://www.spywareinfoforum.com/] 
[http://bleepingcomputer.com]

TS1424 I have had $20 taken from my account but didnt get the download I requested, what can i do?

I purchased a credits on Bingo Bash but didnt get my credits however the money has been debited from my account. Who/how do I raise this issue with?

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have autorized 5 computers already but all of them have had to be reset and i could not deauthorize them and i want to athourize the one i have now what do i do?

can some one help me i cant authorize my computer since all my others have crashed and not be deautorized

The text below is copied from this kb article,
iTunes Store: About authorization and deauthorization
To deauthorize all computers associated with your Apple ID
If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
Click iTunes Store on the left side of iTunes.
If you're not signed in to the store, click the Account button, then enter your account name and password.
Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
In the Account Information window, click Deauthorize All.

Since purchasing the Note 3 in October i have had nothing but issues. I went through all the steps and eventually I was sent a different phone, which was working for the most part until the recent upgrade. Now I am back to the old issues, no service, it a

Since purchasing the Note 3 in October i have had nothing but issues. I went through all the steps and eventually I was sent a different phone, which was working for the most part until the recent upgrade. Now I am back to the old issues, no service, it actually says not moblie network available, when everyone else in my family has coverage and are on my plan with iphones. I am missing text messages and dropping calls left and right. This is unacceptable for the cost of this phone and my service. I have did a hard reset etc. What else can I do??

Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

I have a 3G iphone. I just tried to download the new itunes and lost all my itunes I had. I tried to transfer them from my computer but can't. How can I and what do I do to get the ones I bought before and now have lost.

I have a 3G iphone. I just tried to download the new itunes and lost all my itunes I had. I tried to transfer them from my computer but can't. How can I and what do I do to get the ones I bought before and now have lost.

It has always been very basic to always maintain a backup copy of your computer.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod/iphone/ipad: File>Transfer Purchases

I have had Firefox for years and in the last 2 weeks, I am getting all of these stupid Pop ups about credit reports and some Epic Play thing. How can I make sure I do not get them and why all of a sudden?

I have had Firefox for years and in the last 2 weeks, I am getting all of these stupid Pop ups about credit reports and some Epic Play thing. How can I make sure I do not get them and why all of a sudden?

Identify and remove adware/malware
http://www.thesafemac.com/arg/

Brand New MacB Air and i haven't been able to get passed the format which has had to be done twice because, I have a French Numeric Keyboard and Language in English. The minute I type in my password, the keyboard gives me letters that i did NOT type.

I live in Switzerland and can only buy a Mac Air with a French or German keyboard, no chance to buy an English keyboard Mac here,. When setting up I chose the French numerique keyboard, although there are two choices French or French numerique. I put in my language as English. When all was set up I came to the start page and had to put in my password, by the grace of g....I just happened to see the first letter I typed before it turned into a dot. My password which was supposed to start with the number 2 showed a french e with accent before it quikly became a dot.
Because of the dot system, this meant that I had no clue what the keyboard was typing as my password ...........and true enough my password was not accepted despite my trying all combinations. I have had to reformat twice now thanks to Apple Chat and both times my password was not accepted. I am in the process of formatting it again, this time on my own. If the Start page does not accept my password again this can only mean that the Mac left the factory with faults. I could not be more disappointed with the money spent and the time and trouble that Apple Chat and I have spent in trying to correct a brand new out of the box Mac. I have a cheap Toshiba laptop also with a french keyboard and english language which gave me no trouble at all. I am not impressed with the so called King of computers! First of all the dot system is daft. People want to be able to see and confirm their passwords before they are set for good. Second, this problem is going to give me a lot of grief. Switzerland business is not renowned for its after sales service or the time it takes to do repairs. When I had an issue with my Vaio laptop which was still under warranty, they kindly picked it up from my house, repaired and promptly returned it. How's that for good proper service.

i didn't read a lot of your 2nd paragraph, but it seems like the password is the issue, right?
do a true clean install
reboot your machine and hold down command+option+r, you should see a spinning globe - if you don't see the globe or anything that reads internet recovery, shut down and try again
at menu, chose disk utility and once there, find your HD on the left side, select the physical name and erase it as mac journaled
exit disk utlity
at menu, choose install OSX
this time, when it asks for a password just hit continue, it will let you complete without a password
you should be able to get into your laptop, now figure out what password you'll be able to use with your kb issue

TS4088 I have a MacBook pro that has power issues and will not start but the hardrive is fine. I do not want to lose all of my files so I was wondering if it's possible to transfer my hardrive from a older Macbook pro to a new one if I were to purchase o

I have a MacBook pro that has power issues and will not start but the hardrive is fine. I do not want to lose all of my files so I was wondering if it's possible to transfer my hardrive from a older Macbook pro to a new one if I were to purchase a new one? Also, the software is not updated as the computer hasn't worked for about 2 months.
Also, if it is possible to transfer the hardrive, would my iTunes music transfer as well? It is not saved in the cloud.
Thanks for your help, it is much appreciated.

You computer is probably perfectly repairable, but if you want a new one anyway, it is perfectly possible to transfer the data from the faulty one.
But it would be a mistake to simply put the old HD in the new computer.
These are the steps:
Remove Hard drive from faulty computer. (very easy on Unibody MBPs, do-able but not so easy on older MBPs)
Put it in a cheap enclosure
Connect it the new computer
Boot up new computer.
If the new computer has never been run before the Setup Assistant will ask if you want to import your apps, data, settings etc from either another mac, another HD connected to the Mac or a Time Machine back up.
Obviously chose the second option (another HD connected to this Mac) and follow prompts.
If the new computer has already been run (so Setup Assistant doesn't run when you boot it up), you will need to use Migration Assistant...or run the installer again so that Setup Assistant runs again.
Message was edited by: Mike Boreham...added sec on line

Having horrible service with 4GLTE I have had 3G for several weeks (I am not the only person I know having this problem), I have reset my network settings and it did not resolve the issue. I am also unable to send SMS and text messages without them eithe

Having horrible service with 4GLTE I have had 3G for several weeks (I am not the only person I know having this problem), I have reset my network settings and it did not resolve the issue. I am also unable to send SMS and text messages without them either failing or not sending at all. Is there an outage in the Cleveland, Ohio area (zip codes 44129, 44134, 44137) or anything else I can do to resolve this issue?

Not that I'm a Verizon employee, but I have experience in the field. An LTE tower will only extend up to, on a perfect day, with no elevation, 6-7 miles. On a typical day, you will be lucky at four (4) miles. The three ZIP codes you've given are all within about a 12 mile radius. That would mean that 2-3 towers are currently down at the same time, and Verizon would know about it within the hour. Being it's Cleveland, I'm sure they would receive numerous calls regarding an outage of that size.
My point is that if you're having issues in all three ZIP codes, chances are it's a phone issue. If you're handset is simply not receiving LTE, but still receiving 3G, that would signify a SIM card issue. You need to get your SIM card replaced.

HT204053 Is it possible to have two (or more) different icloud mail accounts (not alias) under the same apple id? If not what is you best advice for all family members to have their own e-mail and still share the purchases under the same apple id. Thanks

Is it possible to have two (or more) different icloud mail accounts (not alias) under the same apple id? If not what is you best advice for all family members to have their own e-mail and still share the purchases under the same apple id. Thanks

mannyace wrote:
Thanks for the response.
So I basically won't run into any trouble? I
There should be no issues. Its designed to work like that. You don't change Apple IDs just because you get a new device.
mannyace wrote:
Thanks for the response.
Is there any chance that the phones can fall out of sync?
Unlikely. But nothing is impossible. Though I don;t see how that would happen. As long as both are signed into the Same Apple ID / iCloud Account they will be N'Sync. (Bad Joke)
mannyace wrote:
Thanks for the response.
If I get a message or buy an app or take a photo on the iPhone 5, how do I get those things onto the iPhone 6?
If you buy an App, you have 2 ways to get it to the iPhone6: If Automatic Downloads is enabled in Settings->iTunes & App Store, it will automatically download to the iPhone 6 when you buy it on the 5 and vice versa if you buy it on the 6, it will download to the 5.
Alternatively, you can simply go to the App Store App->Updates->Purchased and look for the App there and download it. Purchased Apps will not require payment again. i.e They'll be free to download to the iPhone 6 once purchased.
SMS Messages will sync over using Continuity as long as they are on the same Wifi network. Otherwise, restoring the iPhone 5 backup to the iPhone 6 will transfer all messages received up until the backup was made onto the iPhone 6.
Images, can be transferred either through Photo Stream
My Photo Stream FAQ - Apple Support
Or any Cloud service you want such as Dropbox, or One Drive.
mannyace wrote:
Also, something i forgot to ask initially: Should I update the iPhone 5 to iOS 8 first or does that not matter?
If you want the Continuity features as explained above you need to update the iPhone 5 to iOS 8. Otherwise its not all that important.

Recently got a new iPod 4th gen; I had previously backed up to iCloud and subscribed to iTunes Match, and then wound up syncing the new iPod to my MacBook Pro; all iCloud tunes were downloaded to Mac but won't all sync to the iPod - any suggestions?

Recently got a new iPod Touch 4th gen; I had previously backed up to iCloud and subscribed to iTunes Match, and then wound up syncing the new iPod to my MacBook Pro; all iCloud tunes were downloaded to Mac but won't all sync to the iPod after multiple attempts, despite all songs showing properly on the Mac and multiple syncs occurring after all songs were properly reflected on the Mac. I updated iTunes Match from the iTunes Store menu as well pre-sync.
I should mention that I had previously had the library on a Dell (which is still running) and shared it on my home network. While all iTunes purchases now show in the Dell, the Mac is the device I use for all syncs.
There appears to be no rhyme or reason to the iCloud physical sync failure - some songs were legacy, some were purchased via the PC, some on the old iPod.
The Mac shows all the songs correctly and none show iCloud status -all have been downloaded, but the downloaded songs that were previously showing up as iCloud based aren't syncing to the iPod.
Is there any way to force all music being seen by my iPod as iCloud to download to so I can listen to them offline? Is there a way to force the sync from iTunes?

The "system" performed as designed. All devices syncing to one iCloud account are kept in common sync. The idea is that all such devices belong to one user. Different users should have different iCloud accounts. Once your contacts were edited, all devices were updated as well and subsequent backups (from yours and her device) reflected the changed contacts (and any other data that may have been edited like calendars). Your first task is to change your daughter over to a new account before she makes other changes.
The only way I see for getting back contacts is to restore them from a time machine backup, assuming you also have a Mac included in the account which syncs the contacts. However, I'm not sure whether time machine includes contacts from iCloud along with those that are local, "on my Mac".
Otherwise the deleted contacts are gone.

HT1420 My laptop crashed completely and I need to authorize a new laptop to enable it sync with itunes. I have 5 computers authorized so I am unable to add another one so I need to unauthorize the bad laptop that is no longer working. How do I authorize n

My laptop crashed completely and I need to authorize a new laptop to enable it sync with itunes. I have 5 computers authorized so I am unable to add another one so I need to unauthorize the bad laptop that is no longer working. How do I authorize new Laptop?

You can only deauthorize everything to do that. Click on Account under Quick Links. You can deauthorize all five there. But you can only do this once a year.

All of my computers have had hard drive issues and I can't authorize the new hard drive. What can I do?

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