All of my music is gone from itunes and backup will not work. Help!

I opened my computer yesterday and everything was fine, except for itunes.. all of my music was gone. There's nothing in my music folders and my back up CDs aren't working!! Help!!!

Well there is malware going around that turns Windows users files invisible.
Your burned cd's are likely just fine, thats write protected media so malware can't do anything to that, but it can disable your cd drive or do something to Windows to make your files not appear.
So if your capable you can boot off a "recovery cd" access those invisible files on the boot drive or recover them directly off the boot drive using software that read's the 1's and 0's of the files themselves (not what Windows says as it won't be running) and transfer them to a external drive.
Windows will then have to be reinstalled to remove the malware completely.
Your backup cd's are safe I'm pretty sure. Good thing you backed up.
So until you get your  Windows fixed, there really isn't anything we can do for you.
Good Luck

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