All of my playlists&play counts are gone! iTunes crashes wenever I open it!

Out of nowhere, the iTunes on my MacBook broke! First, some of my songs were gone, then all of them! So I re-added them, but all of my playlists and play counts were gone! Now, whenever I even open iTunes, my whole laptop freezes up and I have to shut it down. Why did this happen/how can I fix it/can I get everything I lost back?! PLEASE HELP ME!!!!!!!
Mac OS X (10.4.9)

You should probably post your question in the iTunes discussions:
http://discussions.apple.com/category.jspa?categoryID=149

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All of my playlists&play counts are gone! iTunes crashes wenever I open it!

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