All of my purchased ringtones and songs dissapeared out of the blue. How do I get them back without having to buy them all over again?

Out of the blue, all of my purchased ringtones and music aren't displayed anymore on my iPhone.
I went to iTunes to see if they were stored there, but the downloads folder also appears to be empty. If I try to select a ringtone I've downloaded before, a popup appears saying that I've already purchased that item and asking if I want to cancel or buy. If I click on buy, then I pay for the item again even if I already have it! The only place I can still see my purchased items is in the iTunes application on my computer, but even though I've already selected sync, the ringtones and songs still won't appear on my iPhone.
What happeneded and how can I get them back without having to pay for them all over again?
Thank you!

I'm having the same problem on an iphone 4s running iOS8; when i updated to iOS8, all my ringtones went missing, and when i got a £50 gift card for christmas (2014), I purchased some songs from the iTunes store on my iPhone. i downloaded songs from paramore, panic! at the disco, coldplay, and imagine dragons, over wi-fi, and they went into my iphone music library; but when i re-opened the music app a few days later, in a place where i had no wi-fi, except for my 3G phone signal, some cloud icons appeared next to my newly purchased songs, telling me to re-download them from the cloud, when i haven't even deleted them. this has happened twice now, and i had to use up some of my 5GB data allowance to redownload them from the cloud. This is annoying and i need to fix this issue ASAP.

Similar Messages

  • My iphone recently crashed and i had music i had purchased from itunes that i hadnt yet synced to my puter, how can i get it back without having to buy it again???

    My iphone has recently crashed & i had music from itunes i had not yet synced to my computer how do i get it back without having to buy it again, im in Australia so do not yet have icloud

    Unfortunately you can't.  You could try contacting Apple and asking nicely, but they're under no obligation to help you.  If you can wait until fall*, when iCloud is officially launched alongside iOS 5, you can probably download them all again then.
    The small print at the bottom of http://www.apple.com/au/icloud/ says "some music features of iCloud are available in beta now in the U.S. only"
    I can't find anything which guarantees it will work outside the US after the beta, but it probably will.  iTunes Match is definitely US only, for a couple of years at least until the legal stuff is dealt with.
    *Autumn

  • I had to sync my iPhone to a different computer an list all my ringtones. Is there a way to get them back without having to buy them again?

    I had to sync my phone to a different computer and it erased my ringtones I bought. Is there a way to get them back? The computer I was using no longer works at all.

    The songs are still on her ipod.
    They should transfer ok but make sure and use the same Apple ID that was used for the original purchase.
    Connect the iPod to a computer, launch iTunes.
    From the iTunes menu bar click File > Transfer Purchases From...
    Make sure and backup the iTunes purchases >  How to back up your media in iTunes
    If this is an iPod touch read here >  Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Recently got a new computer and downloaded iTunes.  All of my music has downloaded from the cloud witht the exception of one song.  I have tried transferring from my phone, but it won't work.  How do I get it back without having to download again?

    Recently got a new computer and downloaded iTunes.  All of my music has downloaded from the cloud witht the exception of one song.  I have tried transferring from my phone, but it won't work.  How do I get it back without having to download again?
    Thanks.

    If you do not have access to the iTunes Library on your Old computer... or its Backup...
    See these 2 Links...
    Syncing to a New Computer...
    https://discussions.apple.com/docs/DOC-3141
    Recovering your iTunes library from your iPod or iOS device
    https://discussions.apple.com/docs/DOC-3991
    If you do have access... See Here...
    iTunes: How to move your music to a new computer
    Or...
    From your OLD computer...
    Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
    Full Details Here  >  http://support.apple.com/kb/HT1751
    An Added Bonus is that you will have a Backup of iTunes.

  • I paid for a ringtone and had to restore my phone and now I don't have the ringtone. How can I get that back without having to pay for it again?

    I had to restore my phone and before I did it I bought a ringtone and now I do not have that ringtone. How do I get that back without having to repay for it?

    Call iTunes support and see if they will re-grant it back to you. Shouldn't be a problem, they have done it for quite a few people I know.
    1-800-694-7466

  • How do u get ur music  without having to buy all again?

    how do u get ur music back without having to buy it all again?

    Try here. Note that is is not available in all countries.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I downloaded Yosemite OS and it threw out my photoshop 3- how do i get it back up?

    I downloaded Yosemite OS and it threw out my photoshop 3- how do i get it back up?

    assuming you mean ps cs3,
    Downloadalbe installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.

  • TS1702 I purchased an audiobook from itunes on my ipod touch yesterday.  Following an unsuccessful update to the ipod today, I had to restore it to factory settings and the audiobook has gone. How do I get it back without having to pay for it again?

    I purchased an audiobook from itunes on my ipod yesterday.  Following an unsuccessful update on the ipod today I had to restore factory settings and the audiobook has gone.  How do I get it back without paying for it again?

    Hi Jen.  My daughter just compleated her nursing program and is now working as a full time nurse.  Focus and study hard and soon you will be there too.  Now to the problem at hand.  I have the same problem.  I gave up on it and satisfied myself with my iPod without the upgrade.  Reason being I've read so many posts of people having problems after the upgrade.  But I'm sure other factors are involved.  Nevertheless here is the fix most say works to solve the problem:  What ever virus protection you have installed on your computer, disable it.  Then try to install the update. After that enable the protection. I had Kaspersky, and it does it's job well. The thinking is, the virus protection is blocking the upgrade.  Hope this works.   Charlie

  • I have two libraries on the same computer but different logins, there is my user account for the computer and then there is my grandma's, how do i get my music without having to resync on both libraries?

    this computer has two logins, my grandma's (which is the administrator) and mine, itunes is on both logins but on my login i have some music there and hers i have my other music.. i want to be able to redownload my music on my ipod touch with out having to resync back and forth between libraries.. how do i combine the libraries because if i go with one or the other i lose my music i have purchased, on both libaries the music belongs to me not my grandma,
    Also, a few weeks ago, I loaned the IPOD to somebody and they told me that evidently the IPOD had been hacked and that it had lost all the music.  When I got it back, I re-synced it and got some of the music back.  After talking to other people, I now suspect that my "friend" tried to do something he wasn't suppose to to and the IPOD shut down or that he was trying to create an Apple ID of his own without paying for it.  Now that I have it back, I just want to get the music back that I paid for that is already associated with my ID and that is in my two libraries.  I can see them in there (on the computer), I just can't access them to download  them on the IPOD.  Can you help?

    There are actually a few methods for using more than one iPod on a single computer: How To Use Multiple iPods with One Computer
    Just to summarise what's in the link above:
    Method one is to have two Mac or Windows user accounts which by definition would give you two completely separate libraries.
    Method two is to set your preferences so that either one or both iPods get updated with only certain playlists within one library. If you've had no success with this you can have a look through the guide on this page: Loading songs onto iPod automatically
    Another option when using a single library is to set one or both of the iPods to manual update: Managing content manually on iPod
    You can read about Windows user accounts here: Using Windows XP User Accounts

  • Songs I imported from cds are no longer in my iTunes account.  How can I get them back without having to reload them on?

    There are 158 songs that were once in my iTunes that are now missing.  I put all of them on from cds.  The only songs that are left are ones that i have purchased.  When i pulg my ipod into my computer to add recent songs that i have bought it tells me that i need to erase and sync my ipod with my itunes library or cancel.  Well i dont want to erase my ipod and sync it with my itunes because that is 158 less songs that would be on there.  On the apple website it said that songs from cds are in the itunes media folder but when i went there it is still just my purchased songs.  I dont know what to do except reload all of them back on there but i really dont want to since im not the one who took them off!!  Im not entirely sure when the songs went away but i recently updated to itunes 10.4 (i think its .4) and im not sure if that is why they are gone. Thank you in advance to any help!!

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • HT1848 when i purchase ringtones and they download directly to the music app on iphone, how can I move them to SOUNDS in SETTINGS so I can assign to various functions please?

    when i purchase ringtones and they download directly to the music app on iphone, how can I move them to SOUNDS in SETTINGS so I can assign to various functions please?

    You would have to create the ringtones.
    Google will find several way to do this.
    You cannot buy ready made ringtones from your computer.

  • Updated to ios 5 and itunes 10.5 for my iphone and now i lost all apps and songs that i had downloaded in the past. how do i get everything back

    Updated to ios 5 and itunes 10.5 for my iphone and now i lost all apps and songs that i had downloaded in the past. how do i get everything back?

    in order to restore your songs and apps, you should just reconnect to itunes and sync your data. your phone ran a backup before it upgraded, and you can also do a restore. but the key is still to go to your itunes and sync back to your phone what you wanted there in the first place.

  • I purchased songs via my ipod touch.  when I sync'd my ipod touch with my computer, the songs I purchased disappeared into a black hole... how do I get them back without having to repurchase?

    i purchased songs via my ipod touch.  when I sync'd my ipod touch with my computer, the songs I purchased disappeared into a black hole... how do I get them back without having to repurchase? 

    On your iPod Touch, open the iTunes app. There should be tab named "purchased", which shows all your purchase history. Choose the "Not on this iPod" tab and you'll get a list of purchased products that are not on your device. Hope this helped.

  • HT1727 i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

    i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

    If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.

  • Album artwork and song names do not download. How do I get this to download.  Submitting is not working

    album artwork and song names do not download. How do I get this to download.  Submitting is not working

    Hello!
    I own a small company and we are having the same problems.
    IE9 is not working with the latest flash update infact the update has messed up flash complety for all sites once installed.  I went to YouTube eariler and it warned that I needed to install to the new Flash Player upon instaling and returning to YouTube it had the same message. This led us to download both the x86 and x64 versions and useing the uninstaller went through each one and tried the updates. None of the downloadable updates from Adobes site works. I have also loaded up Windows XP in a virtual machine and trying IE 8 with the latest updates and it as well does not work and does the same thing upon updateing it just keeps saying to install the latest update allthough it has allready been done!
    Now on the other hand I loaded FireFox and it had the same update and upon restarting the browser after applying the update and it works just fine!
    Im on a Windows 7 x64 Ultimate box and ran the WindowsXP in the VM. FireFox was loaded on the main OS and worked fine after said update.
    Of Course I have allready double checked the running addons in IE 9 and the files within the /system32/ and all the flash files go there (x86 and x64 were differnt named files)
    Im guessing there is something conflicting betwen IE (IE 8 and 9 tested)
    Now this is not just happining on this machine but all of our desktops and laptops no one has any trouble with FireFox working
    Also this will break all flash objects in IE even localy as now no flash works it acts like it is not installed.
    Guess will see how long this takes to get fixed or aknowledged...  lol

Maybe you are looking for