All of my songs in my iTunes but two disappeared as well as all my playlists. How do it get it all back??
I just turned my computer on from being gone for a week and having it completely shut down. I brought my iTunes up and ordered some songs from the iTunes store and was playing them and the computer froze. I had to force it to shut down and restart. When I brought iTunes back up I only have two songs listed and no play list when previously i had about 5,000 and at least 30 play lists. Help!!
Do you:
To download previous purchases on a computer, your computer must be authorized for the Apple ID that was used for the original purchase. For more information about iTunes Store authorization and deauthorization see,this article.
Also, you need iTunes 10.3 or later on the computer.
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From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
Take the following steps:
1) while connected to wifi, toggle off then back on the Show All Music and iTunes Match options shown in my original post. Important: I did this step before, but wasn't connected to wifi, and my music disappeared. Subsequently, I connected to wifi and turned off and then back on those options and everything came back though it was grayed out and my only option was to download music.
2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
I did a final test by turning off wifi, opening Music app and selecting a song. It played successfully without downloading! Crossing my fingers, but I think I'm good to go!
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In iTunes, try signing out of your Apple ID & then back in: click on iTunes Store on the left sidebar of iTunes, click on your Apple ID on the top right, sign out, sign back in. Then try to sync your purchased music to your phone again.
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Contact the Apple online store for your country (1-800-MY-APPLE in the U.S. and Canada).
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So my old ipod broke two years ago. I got an ipod classic and synched it to my itunes library on my macbook. Then I had problems with my macbook and had to restore it to factory settings. I have kept my eyes open for a way to get my music backed up in my itunes again cuz I figured this ipod would probably break someday too. Anyway now when I look at my 160g ipod classic, it says I have 0 songs, and 0 videos but 27.3g of "other". I looked around for a solution and I tried updating my itunes and then I plugged my ipod in and it said I needed to restore it to factory settings using itunes. I'm not gonna do that. For the most part I have come across this problem with solutions for pc users and I have a MACBOOK. Anyway I haven't even had my ipod hooked up to my computer for a while because I haven't added any new music and when I charge it, I just hook it up to my iphone charger. This literally happened overnight. I mean there is some stuff on there that is irreplaceable. PLEASE HELP!
p.s. Dumb it down a bit for me.Restoring an iPad from an iTunes-generated backup should not require an Apple ID password.
Did you encrypt the iPad backup? If so, then trying to restore will require entering the encryption password. -
How can I get my original i-tunes to show up on my macbook pro? I changed my Apple ID and password and now it's nowhere to be found. Can someone help me?
ThanksWhen you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer? Your iTunes library does not have an email address. An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases. Changing your Apple ID will not make songs disappear from your computer's iTunes library.
If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID. In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password). That may not be your current email address, but Apple uses it as your user name, so it does not matter.
On the iTunes Store Home screen, click on Purchased under QUICK LINKS. This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost.
NOTE: If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID.
For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
If that's not what you mean by "changed the email address on my account," please post back with more details. -
The app appears when I double click the homw button but has disappeared from the main screen. How do I get it back on the screen so that I don't have to double click every time?
The app appears when I double click the homw button but has disappeared from the main screen. How do I get it back on the screen so that I don't have to double click every time?
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Is there a way I can get a refund for this purchase?
Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though
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Where did all my apps go?
Yeap, it's another of those "undocumented features" from the Apple cult. The same thing happened to me even though I backed up to iTunes before upgrading. I lost everything... apps, music, podcasts and ebooks.
You'll have to reinstall all your missing apps from the app store. But, don't worry. It's free. It remembers that you bought them. You can even look up past purchases to verify what you bought. (I don't know how far you can go back since I only bought my iPad last month.) The pain is that you have to load them individually.
I also had to separately reload all my music, podcasts and ebooks, which I acquired prior to buying my iPad.
It goes to show that the one area in which Apple really beats out Microsoft, is their hype.
Even so, the iPad is great. -
these songs were bought using my old iPhone/on an old computer so it isn't possible for me to copy the files to another device. how do i find them?
Hello jaggerseyes
I would check the purchase history to see the purchases. If you have any further questions about it, there is another article that will assist with getting back those purchases resolved.
On a computer with iTunes installed, click purchase history to have iTunes open and display your purchase history. You will be prompted for your Apple ID and password.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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