All of the sudden I am having a lot of trouble with Safari.

Rather then trying to explain what Safari is doing, are the Installed plug-ins updated when I do a "Apple>Software update?" I need to update Shockwave Flash 10.0 r45. Any idea how to update this other then using the download icon? I can't even find this program on Adobe's website except for the Shockwave Player that has been created by Director. Not sure if this is what I want to fix the issues I am having with a lot of websites that use a lot of interactive demos, 3D, Games, etc.
Also, is resetting the cookies something that would cause me a lot of problems with websites I use that need to identify me? (I ask because I was told to try "removing cookies."

Hi
what do you mean by; "sign-in details to hand?"
simply a record outside of cookies of usernames & passwords for sites that store such things in cookies - google, yahoo, apple etc etc all store some info this way. It's not a setting or os x feature, just a reminder to you you - make sure you know them before removing cookies.
Why would the Apple Expert tell me to update Shockwave, Flash Player....nike.com...
I can't think why - I just looked at nike.com & don;t see anything requiring shockwave player, just Flash. Maybe it's buried somewhere, eh.
I am so confused. What is the best thing to with Flash Player, Shockwave, and Shockwave Player?
I would ignore shockwave player until or if you arrive at a page you want to see that says "you need shockwave". Then if/when you need it, try installing shockwave 11 for intels
For Flash - go to Adobe Flash Download & get the latest one.
I'm fairly sure (having just used it there, especially) that Flash 10.0.45 isn't gonna cause you 'a lot of trouble' at nike,com. So likely there's something else amiss.
I suggest that you describe in more detail what the troubles are with nike/other sites, and whether or not they persist when testing briefly in a New User Account which is a good step in troubleshooting, since it eliminates everything in your regular account as a possible cause.

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I have been having a lot of trouble with the latest itunes update and my ipod classic 80Gb i.e. being unable to sync songs, but now i have no files at all on my ipod, it is completely blank when i view it from my computer. I need help, please, anybody.

As it says above, i have been having a lot f trouble with my ipod classic and the latest itunes update, i was unable to sync songs or anything to it and have tried every conceivable 'fix' i could find. i have run an itunes diagnostic and the results are posted below. a major problem is that when i try and view my ipod through my computer it displays nothing at all on the ipod, no files or anything, this may be the problem but i have no idea how it has happened or how i could resolve it.
This ipod holds huge sentimental value and i am loathe to buy a new one! If anybody can help it is greatly appreciated, than kyou in advanced.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
ASUSTeK Computer Inc. K50IJ
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0038B8600B98D1E0
Current user is not an administrator.
The current local date and time is 2014-03-21 16:52:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2fd81a1f13cf3ff25a8b4f0e8e725116
**** Device Connectivity Tests ****
iPodService 11.1.5.5 (x64) is currently running.
iTunesHelper 11.1.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

TS1646 I am having a lot of trouble with trying to use my debit card to purchase on itunes it always tells me that my card number is invalid. But i know it isn't because i just got the account the only thing i havent done yet is called my bank to see if i

I am having a lot of trouble with trying to use my debit card on purchase of itune apps or music. Whenever i put my card information in it tells me that this card is invalid. But there is no way that my card is invalid because i just got it last week. So the only thing i haven't done yet is call my bank to check and see if all my bank statements match but if they do then have no idea what to do to get this to work with my computer, ipad mini, or ipod HELP! PLEASE!

I am having this same problem and I have even contacted my bank. The address they have is EXACTLY the way I am typing it. It does match. I do not understand.

I am having a lot of trouble with my mac.

About a week ago I wrote a question about the flashing question mark when starting the computer. After many days of having that problem, I manage to make it work by unplugging the battery and when starting holding the option and shiftt keys. However las Sunday I manage to make a bak up of the information in my mac and reseted the computer. When I reseted the computer it was working all ok.
I have to make clear that at this time, the back cover had no screws in, as apparently without the screws it was causing less problems.
Once the computer was reseted and the software were working fine, I decided to put the screws back in. ( I had turned the computer off to put the screws back).
When I turned the computer on again, the question mark Icon on the file came up again. Reason which I turned it off again, unplugged the battery press the power button whilst the battery was unplugged to some sort of resetting. Plaggged the battery in and worked. It was only telling me that the date and time were back in 1/1/2008 and changed it to the actual date and time. After that the computer was fine starting up with no problem. I decided to ask my huisband to put the screws back in for me. ( I wasnt sure if it was me putting them back in very tight) when my husband put the screws back in, the computer started to play up again. When I came home from work I started to try and make it work again, as I had done before unplugging the battery and pressing the power button whilst unplugged etc. and didnt work. I called then to apple support, and he told me that it was a very weird case as the screws has nothing to do with the operative system or software. He told me that holding: comand +option+control+shift would do the same effect as unplugging the battery. However he also told me that it could be a problem with the hard drive as the file with the question mark was very frequent and that it happens when it cannot find the system to run. After talking with him, I tried the 4 keys as he told me but I think that in one occasion I release one of them and the computer turned on and I kept holding the 4 keys. After that, didnt start, so my husband told me to reset the compute again, and put in the "snow leopard" cd to reset the computer.
in addition to that and to top it off, when I was running the installation cd, it only goes to "select the disk where you want to install" but it doesn't show any disk to select and when I try to eject the cd doesn't work either.
Could the fact that I pressed and hold the 4 keys, command, option, control and shift at the time and I accidentally turn the computer on holthing them together have cancelled the disk or deactivate it?
I don't know If I have made my self clear or not. But need oppinions or if someone knows what can b wrong and what can I do?
Thank you all for the help.

It sounds like either your hard drive or the SATA cable that connects it to the motherboard are failing. This could be heat related in your case, which is why you see it after it runs awhile. You can take it to the Genius Bar for a free evaluation. If you decide to test it yourself, I usually suggest moving the hard drive to an external enclosure. If it works there for awhile, the cable is probably the issue.
http://www.amazon.com/Sabrent-2-5-Inch-Aluminum-Enclosure-EC-TB4P/dp/B005EIGUD4/ ref=sr_1_3?ie=UTF8&qid=1397647657&sr=8-3&keywords=2.5+enclosure
http://www.ifixit.com/Device/MacBook_Pro_13%22_Unibody_Mid_2009

After updating to iOs5 I'm having a lot of trouble with receiving and making phone calls

After updating to iOs5 I'm not able anymore to receive and make normal phone calls. This is very frustrating: when somebody calls me they have signal but my iPhone 4 doesn't make any sound or anything and when I try to make a call I don't hear any signal while phone rings at the other side. Sometimes if I turn the phone off and on again things go better but problem is still there. What should I do?

Look at this: https://discussions.apple.com/message/16489335#16489335
we have the same problem, no solutions received until now!

So I just updated my iphone 4S to iOS 6 and was having fun trying the panorama pictures, and all of the sudden my phone turned off (it was fully charged so it's not out of batery and it felt warm) and it has since not turned on again. Suggestions?

So I just updated my iphone 4S to iOS 6 and was having fun trying the panorama pictures, and all of the sudden my phone turned off (it was fully charged so it's not out of batery and it felt warm) and it has since not turned on again. Suggestions?

Even if it is a hardware problem they should fix it regardless of warranty. If you buy a car and after 1.5 years the doors fall off due to a failure in their design and construction, do you think the car manufacturer could pull off what Apple is trying to do? Yes the car still delivers its primary objective of driving from A to B, but significant functionality has been lost due to their fault.
It is the same with this iPhone wifi problem. Apple are a disgrace, I have had significant Apple Hardware failures with my MacBook Pro and iPhone within 2 years of purchase. Pathetic quality.

My iMac all of the sudden started going in and out of the dashboard, then started changing all files on the desktop to 2's. It also did this when having another window open. Do I have a virus?

My iMac all of the sudden started going in and out of the dashboard, then started changing all files on the desktop to 2's. It also did this when having another window open. Do I have a virus?

There are no viruses that can affect Apple OS X.
What files do you keep on the Desktop? How many?
Performance tip: Keep the Desktop clutter-free (empty, if possible)
Mac OS X's Desktop is the de facto location for downloaded files, and for many users, in-progress works that will either be organized later or deleted altogether. The desktop can also be gluttonous, however, becoming a catch-all for files that linger indefinitely.
Unfortunately - aside from the effect of disarray it creates - keeping dozens or hundreds of files on the Desktop can significantly degrade performance. Not necessarily because the system is sluggish with regard to rendering the icons on the desktop and storing them in memory persistently (which may be true in some cases), but more likely because keeping an excessive number of items on the Desktop can cause the windowserver process to generate reams of logfiles, which obviously draws resources away from other system tasks. Each of your icons on your desktop is stored as a window in the window server, not as an alias. The more you have stored, the more strain it puts on the window server. Check your desktop for unnecessary icons and clear them out.
Keeping as few items as possible on the Desktop can prove a surprisingly effective performance boon. Even creating a single folder on your Desktop and placing all current and future clutter inside, then logging out and back in can provide an immediately noticeable speed boost, particularly for the Finder.
And it is why Apple invented 'Stacks' for Leopard.
Here is Apple's take on the subject:
http://www.apple.com/pro/tips/immaculate_desktop.html

All of the sudden my iPad (1st generation) isn't being recognized by

All of the sudden my iPad isn't being recognized by any of my PC's. The PC's are working fine (they are still recognizing our iPhones) and I'm pretty sure that the problem is with my iPad. Please help!!!

Having the same issue.
iPad 1 updated to 5.0.1 was working fine. Suddenly will not recognize when it has a USB cable plugged into it. Almost as though the cable isn't even plugged in. I left it plugged in all day and it's charge increased by about only 5%
Tried different comptuers and the external power supply - same results. The iPad doesn't even recognize the cable is plugged in.. no lightning bolt symbol or anything.

Why all of a sudden am I having difficulty sending Gmail emails? I get a send error. When I run diagnostics there is a SMTP and IMAP account for Gmail and I am not sure how to fix this.

Why all of a sudden am I having difficulty sending Gmail emails? I get a send error. When I run diagnostics there is a SMTP and IMAP account for Gmail and I am not sure how to fix this.

Hi jodilynnf,
When using Connection Doctor to see what is could be causing the issue, look for the red dots to let you know what is wrong. Then all you have to do is correct that information. You can double click on the section that is giving you issue and it will take you there. Most issues could be just password being entered incorrectly. Take a look at the article below to walk you through troubleshooting issues with Mail.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/en-us/TS3276
Take it easy,
-Norm G.

I have had my apple tv 2 for about 3 months which work perfectly fine when I use it with my iPad 3 ー all of the sudden I get the HDCP Error! I read the forms and done everything! Apple I name a loyal customer, please come out with an update soon!

I have had my apple tv 2 for about 3 months which work perfectly fine when I use it with my iPad 3 ー all of the sudden I get the HDCP Error! I read the forms and done everything! Apple I name a loyal customer, please come out with an update soon!

That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it...

My phone all of the sudden is off and will not turn back on. It's a brand new iPhone 5

My phone all of the sudden is off and won't turn back on.

Hi Ashley0607,
Welcome to the Support Communities!
I'm sorry to hear you are having issues with your iPhone 5.
Follow the steps below if the iPhone is not powering on:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
I hope this information helps ....
Have a great day!
- Judy

Apps open and close all of the sudden

Ok, my iphone was working fine until 10 minutes ago. I had no issues with it and all of the sudden, I tried opening up an app and all it will do is just open and close all of the sudden. And it's with ALL apps! I tried doing everything there is to do to solve the issue and nothing. I even followed someone's post about downloading a free app and nothing. I have tried restoring it, doing the sleep/wake and home button till apple logo comes up, and turning it off normally, and even re-syncing to computer and NOTHING! What should I do?

Download another free App - doesn't matter which one.
Sync and then hold down the Home and top button until the phone switches of completely.
Restart the phone and you should be fine - you did nothing wrong but its a sign of a bad sync.
You're not the first so enjoy !

I have had adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?

I have had adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?

uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
for the installation file(s):
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

My Ipod Touch 5 got a long red line all of the sudden on the screen and i do not know why

Hello,
So i have purchased my Ipod Touch 5 through apple. The thing is, i do not know why a red long line appeared on my screen all of the sudden. It has not fallen at all so i was just wondering if there is the possibility of sending my ipod into apple and getting another one since i have warranty.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Finder will not open my photos folder. It gives me a number -600 after the statement! It was all of the sudden!, Finder will not open my photos folder. It gives me a number -600 after the statement! It was all of the sudden!

Not sure what has happened but all of the sudden!! I cannot open and folders in Finder... It says " The application "finder" cannot be opened" -600
Help!!

Reboot and try again.

All of the sudden I am having a lot of trouble with Safari.

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