All Office products Refresh issue

Hello,
I'm having a reoccurent problem with some of our users affecting all office products, the issue is any office application randomly would not refresh properly and parts of the window would be missing and not refeshing, e.g when in outlook, part of the application's
window would freeze while they are scrolling and they would need to minimize the program and open it again. I know it is not a hardware problem as I have thoroughly checked drivers and it is happening to different machines (even a Mac with Windows mirror),
I have tried repairing and reinistalling the office products but to no avail. This is only affecting office products.
Thanks,
Ash

Hi,
This looks like an issue of your graphics driver. I understand you have already checked drivers, but please make sure your graphics driver is up to date and try again.
Some add-in conflicts might also cause this kind of issues. You might want to start Office applications in
safe mode and see if issue presists.
To open an Office documents in safe mode, just hold down the Ctrl
key and open the Office documents.
Hope this helps.
Thanks,
Ethan Hua CHN
TechNet Community Support

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Office Pro 2010 Product Activation Issue

Started getting errors when opening Office applications stating "product activation required". This product has been in use (activated) for some 3 or 4 years now and the product ID displays as installed.
The Office product has been in use since purchase without issue.
I checked and there are no updates pending for the Office 2010 product????
Full scan with Microsoft Security Essentials comes up clean.
Any ideas??

Hi,
I want to know whether you are using a retail version of Office or a Volume Licensing version? Is it Office Professional Plus 2010?
The error "Product Activation required" implies that your Office 2010 is no longer licensed. You can try the method below to fix it:
Determine whether the computer has the 32-bit or 64-bit version of Office 2010 installed. To do this, open any Office 2010 program, click
File, and then click Help. The Office version is displayed next to the
Version number.
Close all Office 2010 programs.
Click Start, type cmd in the
Start Search box, and then press Enter.
At the command prompt, type one of the following commands, and then press Enter:
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"%ProgramFiles(x86)%\Common Files\Microsoft Shared\OFFICE14\OSAUI.exe" /F
If you're running 32-bit Windows, or running 64-bit Office with 64-bit Windows:
"%ProgramFiles%\Common Files\Microsoft Shared\OFFICE14\OSAUI.exe" /F
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It's recommended to download and install
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Hi All, can i have some production support issues with rootcasue and resolution for SAP TM?

Hi All, can i have some production support issues with rootcasue and resolution for SAP TM?
Thanks,
Sreenivas

Hi Sreenivas,
I would recommend that you read the Rules of Engagement and other documents in the Getting Started link (top right) before posting anymore. Your Discussion will most likely get reported as non-specific and get removed. If you have a specific problem with TM, please post it in a new thread with error messages, version and SPs installed, and how the error occurs and what you are trying to get TM to do.
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Took Quicktime Update - now Microsoft Office Products fail to start

I took the latest Quicktime 7.2 update today. Now my Microsoft applications won't start up! I use my Mac at work and without Word I'm screwed. How can I get my office products to run again? QuickTime 7.0.4 broke applications, now 7.2 is breaking them. What's the deal with QuickTime???
I'm going to have start doing the Microsoft "wait" with my Mac now. "Not take ANY updates for at least a week from release", because the updates cause more issues than the old versions. This is VERY frustrating.

OK, I'm back up and running.
Another thread had some information from bigman13 that provided a solution. It appears that most (not all) of the people having this problem had also installed Java6 beta. If you are one of those people, here is a solution that might help you. Caution - this involves performing steps from a command shell.
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Steps to fix the problem:
1) Open a Terminal window and type...
2) su -
3) cd /Library/Receipts/JavaSE6Release1.pkg/Contents
4) lsbom -s -f Archive.bom > /tmp/files
5) Now edit the /tmp/files file with a text editor and replace " " with "\ " and all "./" with "rm /" - Resave the file
6) From the terminal again: sudo bash /tmp/files
7) rm -r /Library/Receipts/JavaSE6Release1.pkg
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Visio professional 2013 cant install because office product key does not match

Settings: office 2007 on windows 7
I'm the IT manager for a small consulting company. We use the full microsoft stack - all paid for.
When one of the consultants needed visio we went along and bought an digital version of it.
We installed it and all was nice and dandy.
The consultant left the company, we decommissioned the visio product from his laptop which was then recomissioned to a new employee without the visio.
Another consultant is now in need of visio. When trying to install visio according to the instructions we are asked to activate the office account on this specific laptop.
We then get a message that this office Product key is activated through another Microsoft account please log out and log in with that account?
We are using the exact same procedure as when installing the visio the first time (the visio sw is not installed or used on any other machine).
We have a multi license (volume) windows and office agreement with product keys.
AND WE ARE STUCK - SPENDING MORE TIME ON THIS THAN IT WOULD ACTUALLY COST US TO BUY ANOTHER Visio license!
I've used Microsoft / windows / office throughout my career but this just is not professional!
Please help – To me this is not a support issue that I should spend support money on. We have purchased all products and we cannot get it to work.

Hi,
From your description, you had a digital version of Visio professional 2013, it was a retail version. Please give me the whole error message when you
activate Visio.
As far as I know, we need to uninstall Visio professional 2013 online( keep connection with internet),then we could re-install and activate it. If you uninstall
it from consultant' laptop offline, it'll store the product key in the laptop.
I recommend you activate a Microsoft product by using Microsoft Product Activation Center
http://support.microsoft.com/kb/950929/en-us
Regards,
George Zhao
TechNet Community Support

Office product key..

ive had...lets say some problems withmy macs. and i bought the student version of office mac. and ive used all the product keys..(had to take all hte macs back)
what do i do? thank you

"what do i do? "
Nothing. There's no issue here. Just keep using the product keys.

Feb/Mar 2015 Update: OneDrive for Business Error "Incompatible Office products are installed on your machine."

After Installing the Feb 2015 Updates for Office 2013 ProPlus via ClicktoRun, OneDrive no longer opens with the error message:
"Sorry, we can’t perform this action. Incompatible Office products are installed on your machine. If you have an administrator, please contact them for help. "
The eventviewer info is:
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<Provider Name="Microsoft Office 15 Alerts" />
<EventID Qualifiers="0">300</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-02-11T17:08:53.000000000Z" />
<EventRecordID>605</EventRecordID>
<Channel>OAlerts</Channel>
<Computer>BP-W-7DB824.raydon.com</Computer>
<Security />
</System>
- <EventData>
<Data>Microsoft OneDrive for Business</Data>
<Data>Sorry, we can’t perform this action. Incompatible Office products are installed on your machine. If you have an administrator, please contact them for help.</Data>
<Data>702089</Data>
<Data>15.0.4693.1000</Data>
<Data />
<Data />
</EventData>
</Event>
I have other office products on here including:
SharePoint Designer 2010
SharePoint Designer 2013
Microsoft PowerBI Designer Preview
and this is installed on Win 8.1 Enterprise
Kind of stumped what is causing this... I see KB2920798 mentions this error message is now added when cant open a document due to a mix of click-to-run and MSI install for office. I only have click to run for Office 2013 and the MSIs are only for
addons in excel (power query) and the additional Microsoft Software...
Anyone have ideas what is causing this and how to resolve?
I just finished applying March 2015 C2R updated on Office and the same issue recurred. This time I simply rebooted and it resolved. My best guess is it has something to do with a locked file that can't be updated but the Office Update installer
doesn't prompt to reboot.

I have the same problem. But I have Czech versions of the Word and OneDrive for Business ("OneDrive pro firmy").
I do not have the SharePoint Designer nor update KB2020798. I received KB2920746
on 11th February (plus other updates for Office, but any other for OneDrive for Business). Anyway,
uninstall of the KB2920746 doesn't help.
The error in Czech:
Microsoft Word
Je nám líto, ale tuhle akci nemůžeme provést. Na počítači máte nainstalované nekompatibilní produkty Office. Pokud máte správce, požádejte ho o pomoc.
P1: 702089
P2: 15.0.4693.1000
P3:
P4:
It helped me to unistall OneDrive for Business (Onedrive pro firmy) - displeasing solution,
right?;-(

All Office 2010 Applications Slow To Produce "OPEN" or "SAVE AS" Dialog Box ONLY When PC Connected To Network

Hello all,
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domain or workgroup), then Office 2010 "open" or "save as" dialog boxes open normally (and quickly).
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clean.
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6. Full uninstall, reboot, and re-install of Office 2010 does not alleviate problem
7. Disabling ALL startup items and services (including, of course, ALL Lenovo management software) does not alleviate problem
8. SMB v2 bug is not the problem: ie, disabling mrxsmb20 service does not alleviate symptoms.
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example, does not alleviate the symptoms.
11. Turning off Antivirus software (Avira Personal) does not alleviate the issue.
This issue is causing a huge loss of work efficiency. Any help would be greatly appreciated.
Thank you for your time.
Sincerely,
Rick

Hello Rick,
Through all the research I have done so far and talking with a few other coworkers what the common issues that cause this are is:
1. Antivirus: disabling the antivirus is not good enough it needs to be totaly uninstalled and retested.
2. startup programs: these need to be disabled through either Safe mode with networking or the start menu or MSconfig.
3. Office addins: Disable all of them see if that helps. Then turn them back on one by one to see which addin is causing the issue.
To disable addins: 1. open up regedit and navigate to this key. HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Addins and HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins
Then change the LoadBehavior to 0 this will disable the addin. 3 lets it run. Since this affected only one user HKEY_LOCAL_USER might be your best bet but don't rule out the other location.
To verify there are no addins running go to the File tab>options>Add-Ins make sure nothing is listed under Active Application Add-ins.
I hope this helps
Thanks,
Paul Slaathaug Sr. Support Engineer - Microsoft Word

Refresh Issue in Oracle ADF In JDeveloper

Hi all,
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Try to invoke Clean All Operation before you deploy the application.
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Oddly enough, Open Office works like a champ.

Originally Posted by Worm-N-Rifle
One computer has Office 2010 and Windows 7, and when I click on the edit link, it doesn't do a thing. The other device is a laptop running Windows 7 and Office 2007. When I click on the edit link, I can enter my username and password for the Teaming site, but then it opens the document read only and I'm not able to save the document back to the Teaming site.
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Scrollbar refresh issue in ADF Table

Hello, All
We have an issue regarding the ADF Tables. Please let me know if it is a Oracle bug. All of us know that 'ExecuteQuery' operation refreshes the cache in View Objects.
But, based on our testing results, there might be a table refresh issue on vertical scrollbars after this opertion is executed.
Settings:
In the attached example project, we have a ADF RichTable included in a PanelCollection.
In addition, We set 'AutoHeightRows' property on this ADF RichTable in order to show scrollbars on the PanelCollection.
Furthremore, a standard CommandButton is created on the toolbar to execute queries.
Experimental Steps:
1. Use your mouse to move the vertical scrollbar to around the center of its range. This behavior causes the scrollbar scrolling vertically.
2. Click on any row showing in the table right now, make it to be the active row.
3. Press the 'ExecuteQuery' button, waiting for the table refresh.
Results:
1. Active row moves to the first row in the rowset.
2. Vertical scrollbar stay in the center of its range without moving to the first row.
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FYI:
The attached project can be accessed from the following link:
http://www.4shared.com/zip/Xn4Ki0DP/Application3.html
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Regards,
David He

Welcome David to forums.
Always mention your exact Jdev version. For more information read this: https://forums.oracle.com/forums/ann.jspa?annID=56
I too faced the similar kind of issue in one of my application.
As you have not mentioned the exact jdev version, I will tell you what I did in my application which was developed using Jdev 11.1.2.0
After the VO is executed, you can write the below line of code to show the first rows in the table.
applicationsRichTable.setDisplayRow(applicationsRichTable.DISPLAY_ROW_FIRST);
//applicationRichTable is the binding for the RichTable in managed beanHope it helps.

21406 events getting generated on all our production servers

Hi,
We are getting below events on almost all our production servers (Exchange, Lync,etc.). Does anyone have any idea about this event.
Log Name: Operations Manager
Source: Health Service Modules
Date: 2/10/2014 10:36:09 AM
Event ID: 21406
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: XXXXX
Description:
The process started at 10:36:06 AM failed to create System.PropertyBagData. Errors found in output:
C:\Program Files\System Center Operations Manager\Agent\Health Service State\Monitoring Host Temporary Files 3\655255\CollectLogicalDiskStatistics.vbs(94, 9) (null): Data error (cyclic redundancy check).
Command executed: "C:\Windows\system32\cscript.exe" /nologo "CollectLogicalDiskStatistics.vbs" false
Working Directory: C:\Program Files\System Center Operations Manager\Agent\Health Service State\Monitoring Host Temporary Files 3\655255\
One or more workflows were affected by this.
Workflow name: Windows.LogicalDrives.CollectMFTPercentInUse.Rule
Instance name: C:
Instance ID: {8D70B92A-C3C2-1421-2D3D-64CE73206D61}
Management group: XXXXX
Please assist me with any link or topic that already covers this issue.
Thanks

This error is Data error (cyclic redundancy check)
Use the Windows Check Disk utility to check your hard drive for errors.
Open a command prompt.
At the command prompt, type chkdsk /f, and then press ENTER.
Note If you receive a message similar to the following
The type of the file system is NTFS. Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)
press Y, press ENTER, and then restart your computer.
When Chkdsk finishes, close the command prompt.
Please remember, if you see a post that helped you please click (Vote As Helpful" and if it answered your question, please click (Mark As Answer).

5.1.0 sp11 Connection pool refresh issue, revisited....again...!!!

"Hello,
From reading of these newsgroups I've seen many different manifestations
of what seems to be the same root cause with connection pools and
connections which are refreshed/replaced when found broken. In our
case weblogic server hangs.
Kit: 2xWeblogic 5.1.0 sp11 (not clusterd), Solaris 8,
java 1.3.1_01, 1xoracle 8.1.6, latest JDBC 2.0 drivers from oracle. Each weblogic instance and oracle have their own machines.
We do indeed have a firewall employed to run our subnets, and hence
our weblogic servers and oracle databses are in different DMZ's, but are
allowed to communicate to each other via rules set up on the firewall and
inspection of the logs show no such connections being dropped.
As far as the db is concerned, lookups (no writes) never take more than a few
hundred milliseconds and are then closed and given back to the connection pool
immediately from within the 'finally' block of code, hence hard to see when,if ever, the db is
is closing them due to excessive idle time.
weblogic.jdbc.connectionPool.RecipeDBPool=\
url=jdbc:oracle:thin:@foo:1521:BAA,\
driver=oracle.jdbc.driver.OracleDriver,\
loginDelaySecs=1,\
initialCapacity=30,\
maxCapacity=50,\
capacityIncrement=1,\

Alkesh wrote:
Hi Joe,
The fix you suggested has been implemented and has been running fine
now for the past 3 days. I'm delighted with the result,Great. Glad to help.
but am concerned as to why this problem wasnt highlighted during our
load-testing phases...It's a possibility that your load-testing didn't present the same sort
of load that your actual runtime does.
Thanks for your time on this.Well sure. We want you successful.
Joe
Alkesh
At 01:52 PM 2/22/2002 +0000, you wrote:
Hi Joe,
Thanks for your reply
Please find attached a copy of the jvm thread dump we got from thelast time
that weblogic blocked upon trying to refresh a broken connection.
We have turned off JIT with the environment settingJAVA_COMPILER=NONE.
FYI hotspot is enabled with '-hotspot', these settings can be foundin the
attached 'startWeblogic.sh'.Hi. I found a serious problem by reading the thread dump:
"ExecuteThread-11" daemon prio=5 tid=0x179d40 nid=0x19 waiting for
monitor entry
[0xeee80000..0xeee819e0]
at java.sql.DriverManager.getConnection(DriverManager.java:144)
- waiting to lock <f8e77ad0> (a java.lang.Class)
at com.akqa.sainsburys.jv_recipe.ejb.session.RecipeBean.getConnection(Re
cipeBean.java:759)
It is important to never call DriverManager methods in a multithreaded
application
such as Weblogic, because these JVM methods are alloverly synchronized
at
the class level. One such method, DriverManager.println(), is called
continuously
by all JDBC drivers as well as the SQLException constructor. If one
server thread
makes a long-lasting or hanging call to DriverManager.getConnection(),
it can halt
all JDBC in the whole JVM including work on other open driver
connections.
Please show me the code for RecipeBean.java, and I will send you an
altered version
that should solve this problem. In fact, I can infer from the thread
dump what is needed.
Change the one method getConnection() to this:
// Make once and re-use a driver instance directly, avoiding
DriverManager
Driver d = (Driver)class.forName("weblogic.jdbc.jts.Driver").newInstance();
public Connection getConnection()
return d.connect("jdbc:weblogic:jts:yourPoolNameHere", null );
Also, change your pool definition. I assume you have
testConnsOnReserve set to true.
(You should). Also, you should change your refresh minutes to
something huge, like
9999999. The refresh is interfering with your online performance and
is unnecessary
if you have testConnsOnReserve set. I recommend:
weblogic.jdbc.connectionPool.RecipeDBPool=\
url=jdbc:oracle:thin:@foo:1521:BAA,\
driver=oracle.jdbc.driver.OracleDriver,\
loginDelaySecs=1,\
initialCapacity=50,\ <------ note that this should be the
same as max, so all cons are made at startup
maxCapacity=50,\
testTable=dual,\
testConnsOnReserve=true,\
refreshTestMinutes=9999999,\
etc.
Joe
I've also attached some firewall logs around the time of weblogicblocking
(12.09). I could only get screen dumps for you, this may or maynot be
useful.
For the firewall logs use the following legend :-
195.110.64.205 - DNS
172.16.160.195 - host webserver 1 (i.e. what our licenses are boundto)
172.16.160.196 - host webserver 2
172.16.160.220 - website 1
172.16.160.230 - website 2
Thanks
Alkesh
-----Original Message-----
From: Joe [mailto:[email protected]]
Sent: 20 February 2002 22:09
To: [email protected]
Subject: Re: 5.1.0 sp11 Connection pool refresh issue,
revisited....again...!!!
At 02:47 PM 2/20/2002 +0000, you wrote:
Hi Joe,
Please find attached a copy of our thread dumps for the most recentoccasion
that weblogic server has stopped.
Apologies for any misunderstandings with my previous post, it appears to
have been cropped. Full posting below (yes we do have testConnOnReserve and
testTable properties set).
Thanks for your time.sure, but first let's get you running OK. These dumps seem to be
very cryptic, as if you're running a highly optimized JVM that
loses almost all of the Java class references I'd normally see.
Can you run again with a more basic JVM? I am beginning to suspect
the JIT JVM...
Joe
Alkesh
Joseph Weinstein wrote:
Hello,
From reading of these newsgroups I've seen many
different manifestations of what seems to be the sameroot cause with connection pools and connections
which are refreshed/replaced when found broken. In our
case weblogic server hangs.
Kit: Weblogic 5.1.0 sp11 (not clusterd),
Solaris 8, java 1.3.1_01, oracle 8.1.6,
latest JDBC 2.0 drivers from oracle.
We do indeed have a firewall employed to run our subnets,
and hence our weblogic servers and oracle databses are
in different DMZ's, but are allowed to communicate to each
other via rules set up on the firewall and inspection of
the logs show no such connections being dropped.
As far as the db is concerned, lookups (no writes) never
take more than a few hundred milliseconds and are then
closed and given back to the connection pool immediately
from within the 'finally' block of code, hence hard to
see when,if ever, the db is is closing them due to excessive idle time.
weblogic.jdbc.connectionPool.RecipeDBPool=\
url=jdbc:oracle:thin:@foo:1521:BAA,\
driver=oracle.jdbc.driver.OracleDriver,\
loginDelaySecs=1,\
initialCapacity=30,\
maxCapacity=50,\
capacityIncrement=1,\
allowShrinking=false,\
testTable=dual,\
testConnsOnReserve=true,\
shrinkPeriodMins=1,\
refreshTestMinutes=10,\ // has been 1 and 5 but 10 'more' stable.
Fequently however, connections are found to be broken
(either by periodical refresh - refreshTestMinutes or
testing connection before granting it to the
application - testConnsOnReserve=true), this has been
confirmed by viewing JDBC.log .
When this is so, weblogic attempts to replace these
broken connections with new ones and then proceeds
to grant it to the application. Once in a while however
(and by no means 'x' refreshes later), weblogic will not
come back.
One of 2 errors occur in our deployment which cuase weblogic
to refresh a connection.
<JDBC Pool RecipeDBPool> java.sql.SQLException: No more data to read fromsocket
and
<JDBC Pool RecipeDBPool> java.sql.SQLException: Io exception: Broken pipe
I believe these settings to all be correct, JDBC drivers
in the correct point BEFORE weblogic.aux in classpath, yet
still have the issue of broken connections.
Any ideas ? I've been reading a lot into this probelm
on various postings now, and i'm completely stumped.
Thanks for your time.
Alkesh

MS Office Products Shut Down after Installation of SP1

I initially could not install SP1 until I completely uninstalled my anti virus software. I run Vista Home Premium on a DELL XPS M1530. I have a cable connection though Charter and they provide a no charge subscription to their "Charter Security Suite" by F-Secure. All 4 of the computers run the same security software and this was the first time I encountered a problem of this nature.
After SP1 installed, I downloaded and re-installed Charter Security Suite. From that point on, I had problems with all of the MS office products, Word, Excel, Power Point and Access. After closing any of these programs, I would get the following error messages:
a.       “Windows Office Word [or Excel or PP or Access] has stopped working. Windows is checking for a solution”
b.      “Windows is attempting to recover your information”
c.       “Windows is restarting”
d.      “Windows Office Word [or Excel or PP or Access] has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.”
With the help of a Microsoft Technician, I shut down all Services and Start Up items in MSCONFIG. The problem disappeared. Only after restarting the Charter Security Suite by F-Secure did the problem reoccur. I uninstalled the security suite again and now all MS Office programs run smoothly.
Now all I have to find is a good replacement security software package to replace the F-Secure.
By the way, the people at Charter could care less about the problem. They even told me to google free security software and install whatever I wanted. I thanked them and hung up.

I WANT EVERYONE TO REPLY TO THIS THREAD!!!!
Why won't everyone reply to this post?! Please tell me!!
Please!!!!

Calendar Refresh Issues

Here's a strange refresh issue with the Apex Calendar. None of the built-in buttons (Monthly, Weekly, Daily, Previous, or Next) are refreshing the calendar with any entries at all when I first load the page. The grid and labels will be updated correctly but the data is not there.
The weird thing is that after a page refreshes, everything suddenly works. I've tried apex.widget.calendar.ajax_calendar('M','same'); etc to no avail. Any help on this would be most appreciated.
Thanks.
mwt

Same thing happening on my iMac. Can't do much on the computer.

All Office products Refresh issue

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