All-on-One printer ink system failure with unusual error code

Woe is me (and my kids)!   Got the 'printhead problem' message while using my C6380 printer.  Followed all instructions - cleaned the printhead, replaced the cartridges with new HP products, reset the printer - but persistently getting the 'ink system failure' message.  The error code is Oxc19a0007 which is NOT one of the many listed error codes -  ...0006 and ...0008 are on the list but not ...0007.
Any ideas, anyone?
BW
DPCT

Hello DPCT,
Welcome to the HP Forums!
I understand your Photosmart C6380 is stating "Ink System Failure". I will do my best to assist you! Please make sure this printer is plugged into a direct wall, not a surge protector.
Please follow this HP document on 'Ink System Failure' or a '0x...' or a 'C2...' Error Message Displays on the Front Panel. If you're still experiencing the same problem, then please contact HP technical support for further assistance. Click here to find out: HP Worldwide Contact.
Good luck.
I worked on behalf of HP.

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