All pdf files open up blank (gray)

I have Adobe Acrobat Professional and all my pdf files open up grayed out (blank). I can open my pdf files in other pdf readers but not in Adobe. This is a problems because I need to merge files and can't do that on a pdf reader. I must have messed up a setting somewhere. Any suggestions?

Try: Edit > Preferences > Page display > Show large images
If the PDFs are from scans, having this setting deselected may be causing it.

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All pdf files open as a blank page after updating to 11.0.07.

Ever since I updated to AR 11.0.07 in Windows 7 I get a blank page (empty gray box) when opening any pdf. This happens whether the pdf was on my hard drive or received in email. The files open just fine in other pdf programs and they used to open just fine in prior versions of AR. Please help?

Have you tried to download the files (typically right click on the link) and open them in Acrobat that way, rather than the plugin to the browser. There may also be an issue with the browser. You did not mention the browser you are using, but might try FireFox or such (assuming you are currently using IE).

PDF file opening with blank fields - the field values are not populated.

Recently, our users have been facing this issue, "data not populating in the PDF fields".
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This has been critical now as it is showing empty fields in IE11. Can you please help me overcome this issue.
Thanks!

All I can suggest is to try the latest Reader versions, i.e. 10.1.11 or 11.0.8.

Can not open all .pdf files in Yahoo Mail.

Three computers using Windows XP and Internet Explorer can open all .pdf files in Yahoo
Mail. The fourth and newest Computer with XP Pro, Internet Explorer, and the latest Adobe
Reader can only open some, but not all, .pdf files in Yahoo Mail. Nothing happens when
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Adobe Reader isn't my favorite, but neither are smug and uninformed assertions about Preview. There are PDFs that render only squares and marks under Preview (http://apple.stackexchange.com/questions/24209/this-pdf-displays-with-question-m arks-instead-of-letters), which is a common problem in MS Windows Office generated PDFs, so you may actually need Adobe Reader for Mac.
If you need to use Adobe Reader (as I do), then it may depend on the filesystem type where you save your PDF. For example, our Macs are network homed. Saving to desktop produced the error reported above no matter whether I used Safari:Save As, or the PDF save icon.
However, when I saved to a local drive (such as /tmp), then it worked. I don't know why file system makes a difference, unless Adobe is doing something with extended attributes that doesn't get written correctly to some filesystems.
Hope this helps.

When trying to open .pdf files i get a gray screen with message"adobe reader can"t open file.If running please exit and try again 15:3"..any ideas

Cannot open >pdf files..Keep getting gray screen with following message "error trying to open file..if adobe reader is running exit and try again 15.3"

I have the same problem also but solved with the solution from http://www.brain-cluster.com/blog/orange/2011/03/06/there-problem-adobe-acrobatreader-if-it-running-please-exit-and-try-again

All pdf files come up in code no optin to open with

all pdf files come up in code no way to change to word no option to open with ?

What is your operating system? What is your Reader version? What is your file association for .pdf files?

PDF files open very slowly or not at all.

I am experiencing an issue on a clients network where most pdf files open extremely slow or not at all. This issue is being experieced by both pc and mac uses, computers on and off the domain. Any one connected to the network. Has anyone seen an issue like this before. We are currently having Cisco troubleshoot the internet router but are not currently seeing any issues there. The isp has indicated that the circuit has tested cleanly. The issue is even seen when trying to download the pdf, it just seems to hang around 80-90 percent of the download.
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It MAY be that Adobe software slowness problems are caused by having a network
printer as default... with the cure being to always have a local printer as a
default (you don't have to USE it, just have it set to local as default) and
this may be accomplished by using an Adobe Generic Printer Driver
http://www.adobe.com/support/downloads/product.jsp?product=pdrv&platform=win

PDF files open blank; EPUB work OK; Authorize Computer & Authorization Info. do nothing

Running ADE 2.0.1.78765 on Windows 7 Pro ...
I can download ePUB and PDF files from my university library just fine;EPUB books workin just fine, but the PDF files are completely blank EXCEPT for the contents list.
The files are, by their size, clearly not blank ... there must be some security feature stopping me from reading them.
Also, when I click Authorize Computer or Authorization Info. nothing happens.
Same as when I press Ctrl+Shift+U or Ctrl+Shift+I.
Help!!!

Thanks for those tips.
I have downloaded and installed the latest version and chosen to 'authorize' an Adobe ID.
Behaviour remains the same. The ePUB version of the book downloads and works just fine; the PDF downloads and is blank aside from the contents pane.
The reason I want the PDF to work is because it is paginated as per the hard copy book; the ePUB's pagination is variable and so useless for referencing.
I see a lot of people have similar issues, invariably unsolved, so yet another pothole on the great Information Super Highway! Sigh.

.pdf files appear as a gray screen

.pdf files appear as a gray screen when downloading from a website link since upgrading to Snow Leopard. They (pdf files) are fine when received and opened from an email sent to us. Any ideas on how to fix it?

First I Reset Safari, then close Safari then navigate to:
Home/Library/Preferences and look for and then remove
com.apple.Safari.plist
com.apple.Safari.RSS.plist
Also:
Home/Library/Safari/ folder and remove the following two files:
history.plist
lastsession.plist
And
Go to Home/Library/Caches/Metadata/Safari/ and remove the contents of that folder.
(These are just webhistory files and are not required for Safari to run. However, similar to preference files, problems can arise if they have become corrupt.)
Locate the cookies.plist file that's located in the Home/Library/Cookies/ folder and remove it.
They will all be recreated next time you launch Safari.

Problem keeping .pdf file open - "volume externally changed..."

I use Adobe Acrobat daily in my real estate business. I save or print a .pdf file of pretty much every document I use. Every day, I run into this problem: I'll have a .pdf file open for reference, and no matter what length of time I have the file open, whether 5 minutes or 30 minutes or anywhere in between, when I try to look back at the file and scroll down or up or even just click on the page somewhere, a little dialogue box pops up that says: The volume of the file has been externally altered so that the opened file is no longer valid." Then I click "OK" and try to navigate the file, and all my information in the file is blanked out, it's just a blank white page. I can exit out of the file and reopen and all my information is visible again, but after a bit of time, the same thing happens again. Very frustrating and time consuming, to have to keep exiting and reopening the file just to read it. I work on a shared drive of about 6 computers, but no one else is looking at the same file as me at the same point in time that I am accessing the file, so I know that's not the problem...Any help in this matter would be greatly appreciated! Just FYI, I am running Windows 7, and the version of Adobe Acrobat I am running is Adobe Acrobat 8.3.1 Professional.

Is the issue happening with all PDFs that you access? Or some of them? Could you try and get a new PDF from the web and try opening it and see if it might be a problem with the PDFs as such.

Using browser javascript to copy selected text from a pdf file opened in Air app.

I have posted this question on reader forum as well, but I think it is more suited here...
I am trying to create a note-taking application in air. I want to extract selected text from pdf file as a string object or to the clipboard.
Obviously, all pdfs in my local storage will not be scripted to recieve postMessages and act accordingly, and that is not practical either. So, my problem is, how can I copy the selected text in the pdf file (opened as an object in htmlloader within my Air app) to clipboard or directly in another control by say clicking a button in air application? I suppose, this is possible using javascript, however, I don't know which reader methods are exposed to the wrapper htmlloader control. In short, I want to execute app.execMenuItem("Copy") command through htmlloader javascript. Any alternate solutions are also welcome.
This is similar to passing inbuilt commands/methods/functions (of adobe reader) to pdf-reader plugin embedded in a webpage via javascript. This is possible in IE where the pdf is rendered as activex object, and hence JSObject interface of pdf document/reader is accessible to the browser javascript. I have also read that this same JSObject is accessible to VB as interface for IAC, so as the Air is Adobe's own product, I was wondering if equivalent of JSObject is accessible to htmlloader control as well.
Thanks in advance...
Mits

Thank you Thom for your reply...
from
http://www.adobe.com/devnet/acrobat/javascript.html
...Through JavaScript extensions, the viewer application and its plug-ins expose much of their functionality to document authors, form designers, and plug-in developers...
As it is explicitly mentioned, that the functionality of adobe reader are exposed for plugin development, I thought someone here might have used external javascript to execute some safe methods in adobe reader. The functionality (i.e. external javascript interface-JSObject) is already available for VB programmers to develop IAC. Further, the Acrobat SDK example called "AcroPDFinHML" shows how one can embed a pdf-reader in a html page and execute some safe methods (like gotonextpage(), zooming etc.) in IE as ActiveX plugin. I have checked it myself for adobe reader 9, and it works perfectly, so there is no security issue as such to implement the same for another browser (like in my case, the htmlloader control in flex/air app).
I intend to create a note taking application in air, where it is very much required that I should be able to copy selected text from various pdf documents, that are open in my app, and subsequently paste/collect/save the collected notes and process them afterwords (offcourse, from the pdfs that allow me copying text). However, it is not happening for me here. As the pdfs are opened through adobe reader plugin, it does not register the copy command executed by my air app. It registers the system level copy command (by keyboard shortcut Ctrl+C), but my air app has no way to execute the system level copy command programmatically. So I am kind of stuck here...
Thanks again for your reply. Having known what am I intend to accomplish, any other (may be alternative) solutions will be appreciated nonetheless...
Mits

Reader 9.3 produces Runtime error for all .pdf files on hard drive and email

Does anyone have a resource that can show me how to eliminate a runtime error with Reader 9.3.1, Windows XP w/ SP3 and IE7. I have recently had all .pdf files located on my hard drive and in emails refuse to open because of this message:
"Runtime Error!
Program C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information."
So far, I have uninstalled and reinstalled Reader 9.3 from the website; added update 9.3.1 and tried to reopen files with no success.
My organization sends a ton of .pdf files and it is not good when you can't open them for review and action.

Hi All,
Although I don't normally post in forums, I thought it prudent to lay this matther to rest. I have tested the following solution:
It appears that Adobe Reader likes to check access to each parent folder as well as the actual application data folder. Apparantly there are other programs that also do similar things. As a result if you have your appdata redirected to \\server1\profiles\%username%\appdata adobe reader would first try directly access \\server1\profiles. If the user does not have to Traverse folder permission, this fails. Typically you will need to change your permissions on you profile share from:
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-                   Users - Read Extended Attributes (Apply to: This folder, subfolders and files)
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-                   Users - Read Permissions (Apply to: This folder, subfolders and files)
To the share permissions suggested by Microsoft in KB 274443:
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-                   Everyone - Traverse Folder/Execute File (Apply onto: This Folder Only)
Hopefully this helps everyone.

Why can't I scroll or use MMB to open pages in new tab, when I have a PDF file opened in FF4?

If I have a PDF file opened in firefox 4, I am for unknow reason unable to open pages in new tabs with MMB or scroll thepage up or down. The scroll function isn't working at all, and it seems like I'd be scrolling the PDF file, not the page of my current tab.

Hi aK'
Nice, memorable user name!
-1712 is a timed out error. One reported cause (with other applications) is that the application is attempting to open a large number of files, or a file that no longer exists.
Try holding down the shift key when launching preview. This prevents the application from attempting to open windows that were not closed before quitting the application.
Regards,
Barry

Whenever there is a pdf file open in one of the tabs then I can't use the scrolling (of my touchpad) in any other tab in FF4. How can this be corrected?

Even if one of the open tabs contain a .pdf file opened in it, then I can't scroll the pages down in any other tab. Irrespective of which tab is active, the pages in the pdf get scrolled. :(
I've tried to reinstall the Firefox, but that hasn't helped. In fact the problem continues even after I've done a complete system format.

My workaround for this problem is to open the tabbed pdf document into a new Firefox window (Right-Click tab --> Move to New Window) which unlocks scrolling capabilities for all tabs in your original window.

I hate this, now all pdf documents open with Adobe reader x

Until recently all pdf documents opened nicely with Adobe Acrobat which was installed with the creative suite CS5. Recently I had to update the Acrobat plugin for Firefox and I don't know what exactly was installed but somehow I ended up with Adobe Reader x on my computer and now when I open pdf documents from my hard drive they all open with an Adobe reader which I hate. How that reader managed to install and change my experience without me noticing? Now I have to change file associations. Do I need this reader and what is it for when I have a full version of Acrobat?
I will greatly appreciate your help.

Unfortunately, once Reader is installed, uninstalling it will require you to repair your Acrobat installation. You should be able to right click on a PDF and select Open With and set Acrobat as the default. Also, be sure that Reader is not part of the startup of Windows (you can use Start>Run>msconfig to check that) and also open current tasks (ctrl-alt-del) and be sure AcroRd32 or similar file is not running in the background. Be aware that AcroTray is part of Acrobat and is needed for PDF creation.

All pdf files open up blank (gray)

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