All Photoshop versions - Multiple Help Window Pop Up bug
I've seen this question appear every few years and be dismissed, so I know I'm not the only one getting this bug, and it's not completely debilitating but it sure is irritating and I can't see why it's never been fixed.
What happens is when you're on the color picking window, when you're selecting a color sometimes it will create a cascade of non-stop Help windows until the browser crashes or throws up warning messages.
This behavior has happened to me through every iteration of Photoshop I've used since back in 1997 or so. I currently use CS6 and it happens every once in a while.
I don't know why it doesn't come up more in discussion because every artist I know who uses photoshop regularly will encounter this problem. Most probably just learn to ignore the problem. But still it is curious that it STILL is a problem in the current photoshop.
Hi Chris (and in passing : thank you for your dedication and presence in the support threads over the years)
I read in your last post that there is now a fix being deployed for CC and newer regarding the legacy "multiple help pages" bug. Is there something being done for earlier versions ? I am running Photoshop CS 5.1 and just ran into this bug again. If that is of any help, in my particular case it was triggered by the image resizing dialog. Here are a few more details about this occurrence :
- The image resizing dialog was initially brought up through a keyboard shortcut (in my case, ctrl-alt-i, with the ctrl and alt keys from the right-hand side of the keyboard)
- The multiple help tabs showed up in Chrome before I even started to type in my desired image size. I believe that the bug got triggered when I first clicked inside one of the input fields.
- The image being resized was a smart object from a parent document. The .psb of the smart object was being displayed in full-screen mode with floating elements (second mode in the f-cycle)
- I am running a x64 system with 24gigs of RAM, hence I doubt that RAM usage is the issue here. Operating system is Win7pro x64, service pack 1.
I hope this helps, and I am looking forward to a bug fix being deployed for earlier versions, since not every user is on CC. From what I have observed this bug is indeed spread across multiple versions of the program, and well known by power users relying heavily on keyboard shortcuts and fast workflows.
Thanks !
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