All printers gone, cannot print

All my printers are gone from the dialog boxes and I cannot print anything anymore. This after a recent stay at friends, where one of them set me up for network printing on their network (which worked). I have re-installed the printer drivers, but no joy. Ideas?

Done that. Nada.... The location when the network printer was set up was 'Automatic'. To give a more detailed description of what's happening:
- trying to print
- pop-up says: no printer selected
- go to 'add printer'
- dialog box sees printer (Epson DX 7450/USB)
- printer list fields are populated correctly
- drop down at bottom (please select driver....) is grayed out, however is active
- going own into the list of Epson printers does not find the correct printer
- trying 'other' and trying to find the printer driver is unsuccessful also
I have re-installed the driver at least twice - where does this go to? I don't seem to be able to locate it in the Library folder (I see an xmp file with the name, but nothing more).
Thanks for trying to help.

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All printers missing from Print Management

Okay, so I have a weird issue. I am running Windows Server 2008 Standard SP1 on my local workstation and used to be able to fully administer all printers in our company via Print Management installed as a feature from Remote Server Administration Tools > Role Administration Tools > Print Services Tools. One day earlier this week, I lost this ability.
All printers literally disappeared. I can still see drivers, forms and ports, but absolutely no printers. However, within printers inside Print Management, I can still add a new printer although I cannot see it - but know that it has been added successfully by consoling the respective print server and tested it. I also am still able to see all deployed printers (via GP) and can still deploy those that have previously been deployed.
Nothing has changed in terms of security rights (I am a Domain Admin), firewall settings, or Windows Updates.
The print servers that I connect to are all on the same subnet, and are running Windows Server 2003 R2.
I've tried removing and re adding the Print Services Tools in Server Manager and tried updated Windows Media Services 2008 via this link.
I cannot find anything out on the web indicating a similar issue, so I am hoping someone on this forum may be able to help.
If this is a known issue, I must of overlooked the post, so please post the link for me.
Thank you,
Bob

Hi,
As far as I know, most printer object missing issue can be caused by the printer pruning. This feature is an thread running inside spoolsv.exe on the Domain Controller. It will periodically check if the printer object is valid. After trying several times, if the object always considered as invalid, DC will remove this object form AD.
To disable printer pruning, we can simply disable spooler service. The only impact is the printing function on DC is not available. But, all the client and printer server will not affected. Client can still search object in AD.
The following are two policy related to pruning:
1. On DC, run gpedit.msc and locate Computer configuration/Administrative Templates/Printers
2. Make sure all the pruning related policy is set to disabled
Disabled the policy "Allow pruning of published printers"
Enable the policy “Directory pruning interval”, and set the interval to Never
Regards,

XP SP2 German, CS3, update to Acrobat 8.1.1 - all printers gone

Not the first time this is happening:
after downloading CS3 patches / updates (today it has been 8.1.1) ALL printers are gone. Print spool and RPC processes work properly; registry entry HKEY_CURRENT_USER\Printers still does show the printers but all that is left in the SystemControl\Printers and Faxes is the "Add printer" button.
I re-installed my Samsung CLP printer (TCP/IP) and run the acrobat fix installation utility afterwards. Result: Adobe PDF was installed, the CLP was gone again !
I'm starting to really get pissed - I have not even the faintest intention to re-install all printers after each patch / update. If neither MickeyS nor Adobye are responsible - does anybody out there know at least a tool how to quickly backup and restore printer configuration ???
Thank you very much for any help !!

Today it happened again - no one to come up with an explanation / solution ???

Officejet 6500 All in one Cannot print to Fax on Mx OSX Maverics

Im on a new Mac running OSX Maverics. I'm new to mac. On my old windows computer, I could print to fax with this same printer. I would choose the OcciceJet 6500 Fax as my printer and fax any document from my screen. Now on the Mac I cannot do this. I dont see that as an option anywhere.
In my printer choices (when I click File>Print) I only see OfficeJet6500 E709a. On my windows computer i will see "OfficeJet6500 E709a" and "OfficeJet6500 E709a Fax" .
Can I print from my screen on a mac like I do on windows? What am i doing wrong?
Ive seen other people write things about sending a fax being a choice in the PDF dropdown but i dont see it there either.
Ive run all software updates I can find. I have the latest version of Mavericks.
Any help would be greatly appreciated.
Thanks!
Daniel

Hi Daniel1963,
The fax driver has to be installed in printers and scanners window in able to fax from the computer.
Click on the Apple.
Click system preferences, click the printers and scanner icon, then click the + sign, then select the
printer name with fax beside it if it is available from the list, then click on the add button.
(if the Apple Update doesn't add the fax driver then you won't be able to send the fax from the computer since there isn't a Full Feature driver for Mavericks)
Try sending a fax.
Go to file, print and select the fax and fill out fax number, then send the fax.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Officejet 6500 All in one Cannot print to Fax on Mx OSX Mavericks

Im on a new Mac running OSX Maverics. I'm new to mac. On my old windows computer, I could print to fax with this same printer. I would choose the OcciceJet 6500 Fax as my printer and fax any document from my screen. Now on the Mac I cannot do this. I dont see that as an option anywhere.
In my printer choices (when I click File>Print) I only see OfficeJet6500 E709a. On my windows computer i will see "OfficeJet6500 E709a" and "OfficeJet6500 E709a Fax" .
Can I print from my screen on a mac like I do on windows? What am i doing wrong?
Ive seen other people write things about sending a fax being a choice in the PDF dropdown but i dont see it there either.
Ive run all software updates I can find. I have the latest version of Mavericks.
Any help would be greatly appreciated.
Thanks!
Daniel

Hi
Can you try this.
Download this HP SW driver from HP.com
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4142&lc=en&cc=us&dlc=en&sw_lang=&product=4083...
This is a mountain lion installer, currently there's no support for Mavericks. Just downlaod this.
After you ahve downloaded, install the sw.
When you reach the page below, try to check everything.
Whne you reach this page,select the "Bonjour Multifunction" and in Use: select the the HP Officejet ******. Dont select AirPrint. You should see the HP Fax during this page. If dontsee the Fax, just wait for a while maybe 2mins. Update me if you dont. And continue the installation.
After the installation, click "System Preferences" in the dock. Select Printers & Scanners, on this page you should see the Printers and Faxes of your printer.
Please try it out and update me the outcome.

PrintServiceLookup - Will not list all printers on a print job queue

I have a simple class that fetches all the attached printers to a Linux system (with CUPS).
It returns, correctly, list of three printers.
PrintService[] printerServiceList;
printerServiceList = PrintServiceLookup.lookupPrintServices(null, null);
for (int i = 0; i < printerServiceList.length; i++) {
System.out.println(printerServiceList.getName());
None of the three printers are physically attached to the Linux server.
If I fire a print to Printer1 or Printer2, the jobs just remain in the queue. However, if I fire print to Printer3, +strange+ thing happens.
*The above PrintServiceLookup code stops returning Printer2 and Printer3. It just lists Printer1 as the avilable print service.*
CUPS still shows all the three printers as available. (Restart of the VM does not help - same behavior, lists only 1 printer).
The main difference between Printer1, 2 and Printer3 is that the DeviceURI of Printer1 and Printer2 are
socket://172.x.x.1/queue1
While the deviceURI of the Printer3 is
lpd://172.x.x.8/queue3
If I remove Printer3 from the printers on CUPS, everything works fine after it.
Also, if I just change the deviceURI of Printer3 to socket://... it starts behaving normally. (Of cource, I cannot do this).
What is happening here? Why is lpd causing that printer and an unrelated Printer2 not to be return by the print API? I would tend to believe that it is a Java API bug.
Any pointers or work-arounds would be really appreciated.
Thanks,
-jas
Edited by: jaswinder_singh on Nov 10, 2009 12:27 AM

Hello SeaDragon47.
The easiest solution to the "not waking from sleep" issue is to simply plug the printers directly into the wall outlet. Something about the manner in which surge protectors/power strips handle electricity doesn't sit quite right when electronics want to wake up.
Another possibility is to upgrade the firmware on the printers. Here is the latest firmware for the Officejet 4620. The Photosmart does not appear to have upgradable firmware.
Yet another suggestion is to set static IP addresses for the printer(s). I am not sure why but having a static IP set seems to keep the printer from going into sleep mode in the first place.
Let me know if this helps. Have a lovely day.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

All options gone when printing to HP photosmart B8350

This printer, an HP photosmart B8350, used to work with a champ with LR1 (Mac OS 10.5.4).
First time I tried to print out of LR2, all the HP options for selecting paper type, print quality, ink saturation levels, etc. are gone.
All these options are still present if I try to print out of Photoshop.
I updated the HP software, and confirmed that printing functions still work properly on other apps besides LR.
I used Manage by Printer before, and got better results than application-managed (opposite of what others experienced, but hey it worked).
By the way, under Color Management - instead of Managed by Printer or Manged by Application, now it says Managed By Printer or "Other." Selecting "Other" brings up a list of HP profiles for combinations of paper and ink (i.e., Premium Plus / Tri-Color+Grey, Premium Plus / Tri-Color+Photo, etc).
Any ideas? I was already frustrated by the fact that LR2 stopped being able to send files to PS CS3. Now, in order to print from, I have to save files as tifs and then open in PS. Grrr!

When you hit Print, is the dialog that comes up really small? If so, there's a triangle you can hit to the right of the Printer menu in the dialog that'll expand it to full size. This was something Apple added in 10.5 to simplify printing, but it's caused a lot of confusion.
If that's not it, are any of the menu items in the middle menu (the one that starts out saying "Layout") crossed out? If so, you're probably running in 64 bit mode and the printer driver probably does not work in 64 bit. If you're using the latest driver, then try launching Lightroom in 32 bit mode (in the Finder, do Get Info on the application and check Open in 32 Bit Mode).
If neither of those work, let me know.
-kevin
Adobe Lightroom Engineering

ICal 3.0.6: all events gone, cannot add new events either, needs force quit

Hello,
I am experiencing the same behaviour seen by others on the list. It probably occured due to the OSX upgrade to 10.5.6. I hadn't used iCal much since Dec 10 or so and only noticed the anomalous behaviour yesterday.
What I see:
- iCal comes up but all previous events are no longer in it
- The default Home and Work calendars are also gone
- The left bottom section of iCal shows January 2001 and the forward/back buttons do not work in the this subwindow
- I cannot add any new events
- I can only close iCal by using force quit
My events and calendars files are still available in the ~\Library\Calendars folder but I cannot import them into iCal. File->Import->Import an iCal file does not work (a finder like window does not appear to allow me to choose a file).
I have tried the following:
- moving com.apple.iCal.plist to the desktop and login/logout
- moving Calendar Cache to the desktop and login/logout
- login using another account and tried to use iCal. no go.
I haven't tried to install an older version of iCal from the OSX DVD yet.
Any ideas?

I am having the same behavior. In the past with many major OSX upgrades this has happened and I had to get a previous copy from Time Machine. Right now my Time Machine copy is dead and I can't do it. I tried getting an older copy of iCal but it is exhibiting the same behavior!! I can't synch the calendar with my iPhone, either! No, I do not want to reinstall Leopard from scratch on this machine just to replace iCal - that is ABSURD!! This is the 3rd or 4th time this has happened. I don't have 4 - 6 hours of my time to fix this kind of problem every couple of months - not to mention several spare hard drives, etc.
What is causing this problem, and how can we get iCal back??
How about a simple iCal reinstall utility page on the Apple Web site if this is going to keep happening??

I am told that my 6500A- all in one- cannot print on both sides of the paper. Is this true?

I just replaced an old HP 840C with the 6500A, and cannot find a way to do 2 sided printing. After 1 1/2 hours on "live chat", I was told that this model cannot do this. If so, this is totally unbelieveable, and will result in my total black-linting of HP products in the future.
Is anyone aware of the this?
Gerald D Schrag
This question was solved.
View Solution.

OK, lets try a couple of things: on the back of the unit is a sticker that has the serial number. Below the serial number on the same sticker is an FPU number. Please report what this number (not the serial number) is as that will help identify your product.
Alternately you can go to the Support and Drivers page, click on Drivers and Software and then slick on Start Now for the automated tool. (See the screen shot below.)
How was the driver software installed - it it the full featured driver or the basic driver?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Cannot print or open print queue

Hi All
I currently cannot print off of my iBook G4. In Word when I try to print it comes up with a dialouge that says "word cannot print". It does not come up with the standard printer dialogue. Also in Excel the cell formating is messed up do to not finding the printers. In System Preferences I can open the printer and fax pane, but when I try to open the print queue it does not open and just crashes. I have tried printing from other applications with the same result. I hear that some people have been problems printing since 10.4.9. The only solution I can think of right now is to reinstall OSX. This is my last resort
Thanks for your help.
iBook G4 Mac OS X (10.4.7) New August 2005 60 gig HD 1.33 GHz 512 MB Memory

Try these two things - insert your OS X install DVD and restart, holding down the c key until you're sure it is using the DVD to start. DO NOT start the installer - instead, find Disk Utility in the top (Finder) menus and use that to repair the hard drive. Restart.
Now, download the 10.4.9 COMBO updater and re-update with that. Restart, then delete and re-Add the printer in Printer Setup.
HTH

Cannot Print to a Networked Epson C900

Hi all, apologies for the lengthy post but I would be over the moon with any light you may be able to shed on this problem.
I have an Epson C900 connected to a port on my router with a fixed IP address of 192.168.1.6 but, since upgrading to Leopard, I am unable to successfully add, configure or print from my mac.
Using the driver supplied on the DVD, the printer does not appear in 'More Printers' and if I select the print driver manually, the printer is added but it does not print. Consumable levels do display if I click on utility in the print queue but not if I click 'suppy levels' (nothing unusual there).
If I connect the printer via USB, it is recognised correctly and prints although any changes to printer settings seem to take an eternity. Unfortunately, the USB option is not viable as another computer connects in this way. 4 other computers are network connected, and all can print with no problems.
I still have a second hard disk loaded with OS X 10.4.11 and, if I boot from this, I can print just fine.
I have also tried the latest driver from epson (dated September and pre leopard) but I have no idea where the installer places the driver as it certainly doesn't appear in the PPD folder.
Using the CUPS tool, I can add the printer, display and modify all settings but cannot print a test page. All I get is "/usr/libexec/cups/backend/http failed" and, certainly, no data is sent to the printer.
Incidentally, the network address of the printer is "http://192.168.1.6:631/EPSONIPPrinter"
Any clues, am I doing something wrong or do I just have to wait for Epson to write a new driver?
Thanks in advance,
Confused of Suffolk

Well, thanks for all the help guys. The response was amazing - not.
Anyway, problem is resolved and I'll post the answer here in case it helps some future poor user.
Did another clean install, erase and install, without any print drivers apart from the HP drivers for my HP all in one that always worked.
Installed the driver from Epson dated November 2006.
Restarted machine.
Went to System Preferences/Printers and Faxes.
Clicked on + to add printer.
Click on IP
Choose Internet Printing Protocol from drop down menu.
Type in IP address ie. 192.168.1.6 or whatever yours is.
Let it search until it comes up with the bright idea of Generic Postscript Printer.
Click on More Printers.
Select Epson TCP/IP from the drop down menu.
Wait.
Lo and behold, 192.168.1.6(IP) is discovered.
Click on it and then click on Add.
Job Done.
Had done this a multitude of times but the printer never appeared. Must have been because of the presence of the Apple supplied stuff.
Message was edited by: ConfusedOldMan

Our Printer 6700 all in one shows " Printer not connected" on Mac

Hi,
We recently changed our router from Netgear to Lynksys. Since then we have problems to print from MAC computers and laptops.
The Printer is connected properly to the Router, our computers as well and of course on the same network.
The Macs recognize the printer at first and when we try to print it says 'Printer not connected".
We reset printing system a few times and still have the same problem.
Please help , as the printer works properly from an Sony Vaio PC but not from our Macs.

Hi @AnthonyMiami ,
I see that you are having issues printing over the wireless network on the Mac computers since changing your router. The PC works though. I would really like to be able to help you resolve this issue.
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer..
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.
Try printing.
If you are still having issues, add the printer through the IP Protocal to see if you can print, just to rule out a network issue.
Go to the Apple, System Preferences, Printers and Scanners, click on the + button, select the IP Protocal across the top, type in the printer's IPv4 address, select jet direct below and then Apply.
Try printing.
Please let me know the results.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

My Macbook pro OS 10.10.2 suddenly will not communicate with my Cannon MX890 printer. I reset all printers and now I cannot seem to add a printer by using the Add a printer function. Ideas?

My Macbook pro OS 10.10.2 suddenly will not communicate with my Cannon MX890 printer. I reset all printers and now I cannot seem to add a printer by using the Add a printer function. Ideas?

The appearance of the printer in the Default view of the Add printer window relies on a protocol called Bonjour. There have been quite a few users who upgraded to Yosemite only to find that their wifi printer is no longer visible. Until Apple resolves this issue you can add your printer using the LPD protocol. To do so you will need to determine the IP address being used by the MX890. This can be done via the touch panel under Device Settings > Network Settings.
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We downloaded you newest version and cannot print to our 2 printers and toolbars and securithy icons have gone missing.

My daughter and I downloaded your latest download to update to your newest version of Firefox and it deleted certain toolbars and a security icon I had for banking. We both cannot print to our printers ever since we did the download. Help please!

The security lock is gone with the Statusbar being removed from Firefox 4.0. The Site Identity Button provides better security information than the "lock" did. <br />
https://support.mozilla.com/en-US/kb/Site+Identity+Button
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http://kb.mozillazine.org/Problems_printing_web_pages

I've recently added the MacAir to my Microsoft /Windows network. The Mac sees my printers but all the printers are "paused" and I cannot print, even if directly attached. How do I fix this?

I've recently added the MacAir to my Microsoft /Windows network. The Mac sees my printers but all the printers are "paused" and I cannot print, even if directly attached. How do I fix this?

Yes, I've that and it didn't work. Today, I reinstalled printer software on one printer and the "paused" message changed to "offline". It's a three-in-one printer. I turned off and on again and it still says "offline"
"

All printers gone, cannot print

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