All programs quit unexpectedly. Please HELP!
My iBook is nearly 3 years old now, but I've been having this problem since 2 months after my purchase date and it has slowly gotten worse over the years. It didn't really bother me until this last year when my work load increased and the crashing became more and more frequent (because I am working more?).
All programs quit unexpectedly--MS Word, Safari, Explorer, Firefox, AIM, iPhoto, Adobe Reader, etc--a lot! It doesn't seem to matter if I have 1 thing running or 5 or 10. For example, I will have one fairly sizeable word doc open and be cutting and pasting a small (10 words) amount of text and it will quit. Or I will go to save it (which I am now obsessed with doing every 5 minutes) and it will quit.
I have taken my computer in about 5 times in the last 9 months to have this issue resolved, but to no avail. They say, "Seems like a software problem" and come up with nothing. They've run the hardware tests and find nothing. They've checked for viruses, corrupted files, etc and always find nothing. They can't replicate the problem even though it happens to me at least twice in an 8 hour day. They've erinstalled OSX and that didn't help either. I feel like I am going crazy--especially in light of the amount of Word data I have lost in the last year.
Among other issues I've had--the motherboard (it was "fried" meaning the computer wouldn't even turn on) was replaced last March and the hard drive (it would make a weird grinding noise and then the programs would close) was replaced in November. I was hoping these replacements would solve my problems, but they clearly haven't.
Are there Lemon Laws for computers? What can I do?! I don't have the money for a new computer
Other potentially useful info:
I had them upgrade the RAM to 512 when I bought it
I have a 30GB of which about 8GB are free
They tell me the RAM tests fine
My warranty runs out at the end of February :/
I am so sick of visiting the Mac "Geniuses" that I now go out of my way to an authorized dealer instead because they don't treat me like I am totally insane. PLEASE HELP!
iBook G4
Sorry to hear about the problems you are having with your iBook.
I would inspect the RAM chips in your computer. You could have gotten a foul RAM chip or installed the wrong type of RAM (even though it may fit in the slot, it may not be the one specified for your model of iBook).
I would also try reinstalling OS X again, completely wiping the drive clean before you do so.
If that doesn't work, you could try resetting the PRAM and NVRAM (look in the knowledge base for documents on how to do this; it is an easy search).
If you are still having trouble, get on the phone with Apple and try to arrange a hardware repair and/or replacement.
The best of luck to you and your problem. I hope that your issue is resolved in the near future.
DV Guru
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Safari quit unexpectedly PLEASE HELP
i have a year old 17' Macbook Pro with ret display and it just stopped opening safari out of nowhere. i've tried multiple things to fix it on other peoples solved questions but nothing seems to work. i really don't want to bring it into the store out of fear that i'll be charged for something that could possibly be easily fixed. the details are posted bellow. please help me :-(
Process: Safari [1188]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [1188]
User ID: 501
Date/Time: 2014-12-25 16:29:24.545 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 9877EFE1-485F-DA48-4883-5389A5062FD5
Sleep/Wake UUID: C3DA1A75-1B96-4F67-8736-2F135E42B7CF
Time Awake Since Boot: 2300 seconds
Time Since Wake: 310 seconds
Crashed Thread: 15
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 0000000108436000-0000000108437000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8dc2952e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8dc2869f mach_msg + 55
2 com.apple.CoreGraphics 0x00007fff90018159 _CGSSetConnectionNotifyInterests + 196
3 com.apple.CoreGraphics 0x00007fff90018050 CGSConnectionNotifier::notify() const + 264
4 com.apple.CoreGraphics 0x00007fff90017ef0 CGSConnectionNotifier::add_callback(void (*)(unsigned int, void*, unsigned int, void*, unsigned int), unsigned int, void*) + 966
5 com.apple.CoreGraphics 0x00007fff90017a0c CGSRegisterConnectionNotifyProc + 58
6 com.apple.AppKit 0x00007fff952230d8 createActiveSpaceSubsystem + 38
7 com.apple.AppKit 0x00007fff95176b6b -[NSWorkspaceNotificationCenter _createSubsystemIfNecessary:] + 55
8 com.apple.AppKit 0x00007fff95176aac -[NSWorkspaceNotificationCenter _addOrRemoveObserver:forName:isAdding:] + 351
9 com.apple.AppKit 0x00007fff9517691d -[NSWorkspaceNotificationCenter addObserver:selector:name:object:] + 86
10 com.apple.WebKit 0x0000000109acb119 -[WKView initWithFrame:context:configuration:webView:] + 998
11 com.apple.WebKit 0x000000010989fec0 -[WKView(Private) initWithFrame:contextRef:pageGroupRef:relatedToPage:] + 209
12 com.apple.Safari.framework 0x0000000108779035 -[SearchableWKView initWithFrame:context:pageGroup:relatedToPage:privateBrowsingSession:] + 211
13 com.apple.Safari.framework 0x0000000108778f01 -[SearchableWKView initWithFrame:context:pageGroup:relatedToPage:usePrivateBrowsing:] + 173
14 com.apple.Safari.framework 0x000000010856ccc4 -[BrowserWKView initWithDocument:frame:context:pageGroup:usePrivateBrowsing:] + 128
15 com.apple.Safari.framework 0x00000001084fe4e1 -[BrowserDocument initWithContentsOfRequest:usePrivateBrowsing:] + 257
16 com.apple.Safari.framework 0x00000001084fe6a0 -[BrowserDocument init] + 314
17 com.apple.AppKit 0x00007fff953a875f -[NSDocument initWithType:error:] + 29
18 com.apple.AppKit 0x00007fff953a805d -[NSDocumentController makeUntitledDocumentOfType:error:] + 445
19 com.apple.AppKit 0x00007fff953a769e -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 307
20 com.apple.AppKit 0x00007fff953a752c -[NSDocumentController newDocument:] + 36
21 com.apple.Safari.framework 0x000000010853d7c0 +[BrowserWindowControllerMac reopen] + 256
22 com.apple.Safari.framework 0x000000010844c67f -[AppController applicationOpenUntitledFile:] + 22
23 com.apple.AppKit 0x00007fff952dda5a -[NSApplication _doOpenUntitled] + 424
24 com.apple.AppKit 0x00007fff95216b91 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 252
25 com.apple.AppKit 0x00007fff95520389 __97-[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:]_block_invoke_3 + 140
26 com.apple.AppKit 0x00007fff9551fd81 -[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:] + 798
27 com.apple.AppKit 0x00007fff950beee6 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 331
28 com.apple.AppKit 0x00007fff950bec69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
29 com.apple.AppKit 0x00007fff950be6b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
30 com.apple.Foundation 0x00007fff9add0458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
31 com.apple.Foundation 0x00007fff9add02c9 _NSAppleEventManagerGenericHandler + 102
32 com.apple.AE 0x00007fff8d0a699c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
33 com.apple.AE 0x00007fff8d0a6719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
34 com.apple.AE 0x00007fff8d0a6623 aeProcessAppleEvent + 295
35 com.apple.HIToolbox 0x00007fff8ccb837e AEProcessAppleEvent + 56
36 com.apple.AppKit 0x00007fff950bad76 _DPSNextEvent + 2665
37 com.apple.AppKit 0x00007fff950b9e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
38 com.apple.Safari.framework 0x00000001084b5ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
39 com.apple.AppKit 0x00007fff950ade23 -[NSApplication run] + 594
40 com.apple.AppKit 0x00007fff950992d4 NSApplicationMain + 1832
41 libdyld.dylib 0x00007fff99b375c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8dc2f22e kevent64 + 10
1 libdispatch.dylib 0x00007fff8e09fa6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8dc2e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97af14a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8dc2e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97af14a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8dc2e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97af14a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8dc2e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97af14a1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8dc2e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97af14a1 start_wqthread + 13
Thread 7:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8dc2e132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000010a06388b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x000000010a0609d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x0000000109224a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff97af32fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff97af3279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff97af14b1 thread_start + 13
Thread 8:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff8dc2952e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8dc2869f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff90872d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff90872c96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff97af32fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff97af3279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff97af14b1 thread_start + 13
Thread 9:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8dc2952e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8dc2869f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff98edeb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff98eddfdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff98edd838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff9a3f2d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff9ae16b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff97af32fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff97af3279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff97af14b1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8dc2e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97af14a1 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8dc2e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97af14a1 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8dc2e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97af14a1 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8dc2e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97af14a1 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8dc2e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff97af14a1 start_wqthread + 13
Thread 15 Crashed:
0 libsystem_pthread.dylib 0x00007fff97af1695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff8f2b6b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff8f2af620 fprintf + 186
3 ??? 0x0000000110d325dc 0 + 4577240540
Thread 15 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7d2471d8 rcx: 0x00007fff7d2471f0 rdx: 0x00000000000000a0
rdi: 0x00007fff7d2471f0 rsi: 0x00007fff97af1b14 rbp: 0x0000000110d2ee30 rsp: 0x0000000110d2edb0
r8: 0x0000000110d36000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff7d2466b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff97af1695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x108436000 - 0x108436fff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x10843f000 - 0x108d78ff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x10921a000 - 0x10972dff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x109892000 - 0x109b46fff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x109e1d000 - 0x109e1dfff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x109e29000 - 0x109f65ffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x10a05c000 - 0x10b001ff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x10f092000 - 0x10f092fef +cl_kernels (???) <E9E91F34-0D3C-432B-AEEE-D2CEBFB86F58> cl_kernels
0x10f0a0000 - 0x10f0a0ff5 +cl_kernels (???) <E34F2B48-8217-43F3-8D77-08A20DA2BD0D> cl_kernels
0x110bff000 - 0x110ce5fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x7fff6a6d6000 - 0x7fff6a70c837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff8cc7d000 - 0x7fff8cf7ffff com.apple.HIToolbox (2.1.1 - 756) <9DD121B5-B7EB-3C43-8155-61A4417F8E9A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8cf89000 - 0x7fff8d098ffb com.apple.desktopservices (1.9 - 1.9) <6EDAC73F-C42C-3FF7-B67D-FCCA1CFC5405> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8d099000 - 0x7fff8d0f8ff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8d0f9000 - 0x7fff8d101fff com.apple.xpcobjects (103 - 103) <A202ACEF-7A3D-303E-BB07-29FF49DE279D> /System/Library/PrivateFrameworks/XPCObjects.framework/Versions/A/XPCObjects
0x7fff8d102000 - 0x7fff8d193fff com.apple.cloudkit.CloudKit (259.2.3 - 259.2.3) <6F955140-D522-32B3-B34B-BD94C5D94E7A> /System/Library/Frameworks/CloudKit.framework/Versions/A/CloudKit
0x7fff8d194000 - 0x7fff8d1effff com.apple.QuickLookFramework (5.0 - 675) <D71CD23B-643B-341B-A890-57FE099B36C7> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8d1f0000 - 0x7fff8d49cfff com.apple.GeoServices (1.0 - 982.4.10) <8A7FE04A-2785-30E7-A6E2-DC15D170DAF5> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff8d49d000 - 0x7fff8d4a7fff com.apple.IntlPreferences (2.0 - 150.1) <F2DE1784-F780-3E3F-A626-D9CBD38F20EE> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
0x7fff8d4a8000 - 0x7fff8d4cbfff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8d4eb000 - 0x7fff8d5ddff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
0x7fff8d5df000 - 0x7fff8d5e1fff libRadiance.dylib (1231) <BDD94A52-DE53-300C-9180-5D434272989F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff8d5e2000 - 0x7fff8d611fff com.apple.securityinterface (10.0 - 55058) <21F38170-2D3D-3FA2-B0EC-379482AFA5E4> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8d612000 - 0x7fff8d62ffff com.apple.DistributionKit (700 - 920) <079B0A4A-97CD-34D6-B50D-AB5D656B2A38> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
0x7fff8d708000 - 0x7fff8d70dff7 com.apple.ServerInformation (2.0 - 1) <020F4A0E-F1A2-38AE-8F2B-22200CF1FC82> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff8d70e000 - 0x7fff8d72efff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff8d72f000 - 0x7fff8d767ffb libsystem_network.dylib (411) <C0B2313D-47BE-38A9-BEE6-2634A4F5E14B> /usr/lib/system/libsystem_network.dylib
0x7fff8d768000 - 0x7fff8d795fff com.apple.Accounts (113 - 113) <3145FCC2-D297-3DD1-B74B-9E7DBB0EE33C> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x7fff8d796000 - 0x7fff8d824ff7 com.apple.CorePDF (4.0 - 4) <9CD7EC6D-3593-3D60-B04F-75F612CCB99A> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff8d82e000 - 0x7fff8d911fff libcrypto.0.9.8.dylib (52) <7208EEE2-C090-383E-AADD-7E1BD1321BEC> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8d912000 - 0x7fff8d91aff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff8d91b000 - 0x7fff8da61fef libsqlite3.dylib (168) <8B78BED1-7B9B-3943-80DC-0871015AEAC4> /usr/lib/libsqlite3.dylib
0x7fff8da62000 - 0x7fff8db92fff com.apple.UIFoundation (1.0 - 1) <8E030D93-441C-3997-9CD2-55C8DFAC8B84> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
0x7fff8db93000 - 0x7fff8db93fff com.apple.CoreServices (62 - 62) <9E4577CA-3FC3-300D-AB00-87ADBDDA2E37> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8db94000 - 0x7fff8dba2ff7 com.apple.opengl (11.0.7 - 11.0.7) <B5C4DF85-37BD-3984-98D1-90A5043DA984> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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0x7fff98984000 - 0x7fff989d2fff libcurl.4.dylib (83.1.2) <337A1FF8-E8B1-3173-9F29-C0D4C851D8E1> /usr/lib/libcurl.4.dylib
0x7fff989e7000 - 0x7fff989f2ff7 libcsfde.dylib (471) <797691FA-FC0A-3A95-B6E8-BDB75AEAEDFD> /usr/lib/libcsfde.dylib
0x7fff989f3000 - 0x7fff98a4dff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
0x7fff98a4e000 - 0x7fff98b66ffb com.apple.CoreText (352.0 - 454.1) <AB07DF12-BB1F-3275-A8A3-45F14BF872BF> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff98d91000 - 0x7fff98e02ff7 com.apple.framework.IOKit (2.0.2 - 1050.1.21) <ED3B0B22-AACC-303B-BFC8-20ECD1AF6BA2> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff98e1a000 - 0x7fff98e6bff7 com.apple.AppleVAFramework (5.0.31 - 5.0.31) <762E9358-A69A-3D63-8282-3B77FBE0147E> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff98e6c000 - 0x7fff99202fff com.apple.CoreFoundation (6.9 - 1151.16) <F2B088AF-A5C6-3FAE-9EB4-7931AF6359E4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff99211000 - 0x7fff99213ff7 libsystem_sandbox.dylib (358.1.1) <DB9962EF-8898-31CC-9B87-E01F8CE74C9D> /usr/lib/system/libsystem_sandbox.dylib
0x7fff9921e000 - 0x7fff99232ff7 com.apple.ProtectedCloudStorage (1.0 - 1) <52CFE68A-0663-3756-AB5B-B42195026052> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/Pr otectedCloudStorage
0x7fff9928e000 - 0x7fff992c6fff com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff993bb000 - 0x7fff994edff7 com.apple.MediaControlSender (2.0 - 215.10) <8ECF208C-587A-325F-9866-09890D58F1B1> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/MediaYou may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
"Flash has quitted unexpectedly" - Please help!
Hi there,
I'm relatevely new to Flash CS4 - I am using it to create (hand-drawn) animations mostly. However, since I started using the IK function to animate my characters (instead of frame by frame) the file I am working on 'quit unexpectedly' often and often. Also, it freezes several time... I thought the file is too big but not sure anymore after having opened the same in a G5 quad to have the same probs! I am using an Imac 2.66 GHz Intel - Snow Leopard OS X 10.6 4GB ram...
am I doing something technically wrong with the software functions?
also, what is the recommendable file size to keep working without encountering such problems (i.e. freezing, slowing down, etc)?
super thanks for your help!!!!Unfortunately, you need a minimum of an Intel-based Mac running MacOS 10.6 at this point:
Adobe Flash Player | Tech specs
This article might be helpful in determining whether or not your hardware will support an upgrade:
10.5.8 upgrade - Apple Store (U.S.) -
my apps keep closing, all of the ones that i purchased from the app store. They started doing this unexpectant, please help me. what can i do to fix this issue?
Apps crashing
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
Launched software update on MacBook v. 10.5.8 during restart, update stalled now nothing will launch-quits unexpectedly. Help!
As long as the report ends up with 'Permissions repair complete' then, as far as permissions go, you are fine. You can ignore the various statements in the report:
Permissions you can ignore on 10.5 onwards:
http://support.apple.com/kb/TS1448
Some general advice on updating Leopard:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious! In fact a second restart can be recommended.
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a week or two while you regularly check their websites for updates.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
[b]If you are updating Safari (or just have):[/b]
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
/Library/InputManagers
~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).
Solutions for troubleshooting installation, startup, and login issues in Mac OS X v10.5
http://support.apple.com/kb/TS1541?viewlocale=en_US -
Photoshop Elements 8. "Could not use Clone Stamp Tool because of a program error." Please help.
Try this:
Open your picture file
Access the clone stamp tool
Hold down the ALT key on the keyboard and left click on the area from which you wish to clone, then release the ALT key, and click to place the pixels at the destination
TIPS:
It is a good idea to open a blank layer at the top in the layers palette, and do the cloning on this layer. Be sure that "sample all layers" at the top is checked. You can change the layer opacity if necessary
Use the bracket keys next to the letter p on the keyboard to increase & decrease the size of the cursor
Let us know how you make out with the error message now. -
I've installed the latest ios 6 however, the sound has gone from all programs , music , youtube any help
iPhone 4, iOS 6
The ringtones are working but all other sounds are not working please helpI had this problem on my iPod Touch 4g. Just press the home and sleep button. Wait and it will give an iTunes and cable logo. Now you can put in DFU mode (Hold Sleep and Home button 10 seconds and then release the power button kand keep pressing on the home button.) Now you will be able to restore it in iTunes.
If you didn't sell it in al this time -
hi
Hello
Since yesterday evening. My itunse program does not work my mobile.
Note
I update the program to ios7
Please help me
Thank youI found this strange glitch that wouldn't let me open my iTunes Store. I tried all the reset options and still iTunes would close a second after it opened. I fixed this. Instead of using the iTunes Store icon on your home page to open it. Go into music and click on store. It will say "Cannot Connect To Store". Just tap ok. Then tap on "featured" on the bottom of the screen. That will take you to the store front page. After that is loaded. Back out and the icon for iTunes Store on the home page should work just fine. Hope that helps.
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Constant "Program quit unexpectedly" after recent update.
After my most recent system update was performed I have run into several instances of programs quitting unexpectedly. Ranging from Google Notifier (When you have new mail in gmail), Reporting system errors, trying to download .dmg files, and trying to run the software updater again, they all "end unexpectedly" and when I try to report the error, the program wont respond.
Any ideas as towards a solution?
Thanks!I first want to thank your for taking the time to go through this with tech support. It saved me and anyone else with same problem a great deal of frustration. I have to admit, I'm surprised the solution is to reinstall Leopard. I've been using a mac for over 15 years and I've never had to reinstall the OS. I'll do it, but if anyone can supply any information as to why this problem occured in the first place, I'd appreciate it.
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I updated my itunes and now every time i try to play a song 'internal error' shows up and itunes quits. Please help me....
Hi Dance4Life85!
I have a couple of troubleshooting suggestions for you regarding this issue. First, I would suggest that you reinstall iTunes, according to the instructions in this article:
OS X Mountain Lion: Reinstall apps that came with your Mac
http://support.apple.com/kb/PH11201
To reinstall iTunes, download it from the Apple Downloads website.
Apple Downloads website
Note that all you will need to do is download iTunes and install it again, it will install over the version that is on your computer right now without issue. If your issue persists, you may want to see this article about troubleshooting third-party plugins for iTunes:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
Lastly, if neither of these resolve the issue, then you may need to recreate your iTunes library. More information on this can be found here:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
Please help, i movie is not exporting or sharing movies, it will closed unexpectedly please help?
Hi Videoframe
This was emailed to Apple Support on 23 DEc 2012 at 09:50 Eastern Australia time.
"I continued to talk to other Apple Mac users on iMovie….Interesting to have found out that their movies were made using iDVD without any known issues as yet…Looking at the results from Apple Support Forum and Youtube, problems appears to be when NOT using iDVD. I and many others can't understand how these many technical problems were overlooked by the programmers of iMovie. One would have thought iMovie problems have been iron out prior to getting rid of iDVD. By the way when I first contacted Apple Support back on 16th Nov, I was told I need to RE-INSTALL my computer…..that I did and in the process my iDVD was removed and never was re-installed.
May I suggest you delegate a junior person or someone string together a project consisting over near 1700 images, approx. 25mins of video footage, titles and including with and without transitions then export the project.
I am still in the dark as to what is being done about this extended non result. I am not sure if is known by the people who is in charge of this iMovie programme. it would be nice to get some sort of feedback. Not sure if I should refer this to a third party to do the testing?? I am sure Apple's competitors would love to make a mockery of this.
There has to be a time frame for this to end, as I and many others can't simply sit here in the dark and wait for someone to come back for a solution, this could be months or years who knows. As you can appreciate I am not the only user anxiously waiting for a solution.
I guess I am in a way representing other worldwide users in pursuing a solution on this matter ASAP. I therefore ask you to please make this a priority if this is at all possible.
Many thanks."
I've been corresponding to them since Fri 16th Nov on and off without a solution. -
I have updated my phone to 4.3.3 and I was told there would be more bells and whistles. I haven't found more texting sounds. Have I updated my phone wrong or just not completed it all the way? Please help me. Still trying to figure this iphone 3G out.
You have the iPhone 3GS, not the 3G. The last update to support the iPhone 3G is 4.2.1.
iOS 4.3.3 includes bug fixes etc. There is nothing really special about this update that wasn't introduced in iOS 4.3. iOS 5 is the one to wait for - it will be released in the Autumn/Fall and includes over '200' new features/improvements.
The additional text tines and ringtones were an iPhone 4-only feature. -
In the Itunes Wishlist there is no price button that you can push to buy the items. So I cant buy my whole wishlist without doing it all seperatly and I dont know the total price of all the items. Please help!
Both the button and the total cost appear to have been removed in the current version of iTunes - I don't have them either and other people have posted about it as well. You can try leaving feedback for Apple and maybe they'll be added back in a future update : http://www.apple.com/feedback/itunesapp.html
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