All software updates in App Store say "Waiting..."

I just upgraded to Mountain Lion and everything looked good. I opened software update and it told me I had some updates, and took me to the App Store to do them. I updated Numbers and Pages successfully, but then it told me I had some other software updates to do -- iPhoto 9.3.2, MacBook Pro EFI Firmware update 2.7, MacBook Pro SMC Firmware Update 1.5, Thunderbolt Firmware Update 1.0 and iMovie 9.0.7. I hit "Update All," and a few messages popped up about the firmware updates requiring a restart and that the screen would turn gray and I should leave it the heck alone and don't unplug the charger. Ok. Got it.
But the computer never restarted; the status on all of the updates changed to "Waiting..." and that is all. It's been about 15 minutes and still nothing. I tried to quit the app store thinking that would cancel the updates, but I get a message telling me the app store can't be quit until the OS updates are completed.
Do I need to try to restart the computer on my own? I'm afraid to force shut down because I know firmware updates are serious business. But it seems like it is taking an awful long time for the computer to restart on its own. I don't have any other programs running.
Thanks for any help!

Force quitting the App Store during a software update download deletes any partial downloads already initiated. There is no way to pause a software update in Mountain Lion, which is a huge, glaring problem for anyone with a MacBook/MacBook Pro. If I'm in the middle of a large software update download, I can either force quit the App Store and lose any partial download or wait until the download is finished, which could be a long time if its a multi-gigabyte update. The whole point of having a laptop is the ability to take it with you and anything that prevents that ability must be changed.

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Reset Password starting from Recovery HD
Start the computer,then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo, release the keys.
Wait until OS X Utilities window shows up.
Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
from the drop down.
Terminal window will appear.
Type in resetpassword and press enter on the keyboard.
Leave the Terminal window open.
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Select the user account from the popup menu box.
Enter a new password.
Reenter the new password for the user.
Enter a hint.
Click the "Save" button.
Click  in the menubar and select Restart.
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Just bought my new macbook air, i noticed that my version is os x 10.9 (btw its 2013 model). how can i upgrade it to the latest version? it only shows apps such as numbers etc on the software update on app store

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Snafujafo wrote:
Dear ED3K:
First: I hope you don't work for Apple as you have some poor communication skills in assistance. That said, I would never in a million years pay you 45 dollars to help me. I think I would sleep with Satan first!!
No one here works for Apple. This is a user-to-user technical support forum. Everyone here is a volunteer. You tend to get from this forum what you bring to it. If you come in ranting and raving and saying you're going to throw your iPhone out the window and that Apple is mean, people are not likely to respond to you with sweetness and light and puppies and kittens.
If you really want help, I'd suggest you take a deep breath and then start a new thread in which you explain the problems you're having, the steps you've taken to resolve the problems, any error messages you've gotten. Stick to the facts. Check the attitude and emotion at the door. People will do their best to help you.
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Latest updates.
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I am experiencing the same issue when connecting thru Airport. HOWEVER, when directly connected thru Ethernet, it seems to work ok.
I basically bypassed the router.
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Ahoy.
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Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
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from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

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A review in the Seattle Times recently indicated that in Mountain Lion all apps would have to be registered with Apple. I use lots of 3rd party apps, many open source, that are unlikely to be willing to pay Apple to register. I've been anxious about upgrading to Mountain Lion for this reason.
The description in the Mountain Lion promo suggests to me that my concern may be inappropriate. It looks like they've basically migrated Software Update into the App Store. For most of the 3rd party stuff, Software Update is irrelevant. As long as I can manage my 3rd party apps as I have traditionally done (some I never update, others notify me of needed updates when I use them - they check themselves), I don't mind if Apple has repositioned its automated update service for more mainstream apps including its own.
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You are right. No concern.

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Interesting that I had to buy server software after my free Yosemite download. I would have hoped that the two pieces of software would have gone together without any complication. It is not positive to end up buying a problem. Ah well, time to move on.

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HT1338 And why we need both Software Update and App Store in Mac OS X 10.8?

Since clicking Software Update brings the App Store anyway

Apple's recommendation is a broadband connection but not one with restrictions.
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All software updates in App Store say "Waiting..."

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