All songs, Games and videos gone.

So I downloaded the new Itunes. It was good for a week. Not problem at all. But just today I decide to listen to music and a add new library message came up. SO I made one thinking what harm could it do? Everything was gone. I try to import a library but nothing would work. Please help.

Unfortunately no. All purchases are final. No redownloading of any music.
It's like any data - you need ot back it up. Apple sees it like any other purchase you make it the real world - you wouldn't get a replacement there either. Sorry to be the bearer of bad news.
For reference: http://docs.info.apple.com/article.html?artnum=93050

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HT1386 I sync all songs, photos and videos between my computer and iPod classic with no problems, but when I get to sync info I get this message: "iTunes cannot sync Calendar and contacts to iPod. Try logging out of Windows adn then logging back in".

I sync all songs, photos and videos between my computer and iPod classic with no problems, but when I get to sync info I get this message: "iTunes cannot sync Calendar and contacts to iPod. Try logging out of Windows adn then logging back in". Could you please help?

Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books.

All my songs and videos gone after app transfer to my laptop (iOS 5.0)

All my songs (about 1800 songs/12GB) and videos (10gb) have disappeared while two of my apps, Asphalt 6 and Real Racing 2 were being transferred from my iPod to my laptop. I guess they were being transferred since they have been updated and I haven't synced my ipod into my laptop for a while. But today while it was trasferring, it said that I'm running out of storage continuously and later on I saw that the transfer was done, but my songs and videos were gone! And my last backup was like when the iOS first came out, so it would mean nothing to restore from backup right now.
I can see all of the songs and videos that were on the iPod still on iTunes, but when i click on them, it shows the exclamation mark which means that they have been disappeared or something... Any help please?

The storage space taken up by "Other" can be made up of, notes or files of any kind you've added to the iPod whilst using it as a hard disk or album artwork. Or sometimes when the iPod data base has become corrupt.
There will always be a few MBs of used space under "other" but if it's in GBs it's unusually large. This often happens when the iPod data base becomes corrupt.
If the iPod is enabled for disk use, you can look at the folders on the iPod through Explorer or Finder (on a Mac) and delete anything you don't want.
If it's a corruption of the iPod database (as seems likely here) it will probably need to be restored, see how to restore the iPod to factory settings which will erase the iPods contents and reclaim the used space.
Then reload the music from iTunes.

All Music and Video gone from Ipod classic - help please.

I unplugged my ipod from my work pc yesterday and found that all the music and video have apparently been erased.
I've plugged it back in this morning in the hope that an xml file needs rebuilding somewhere and itunes is showing my ipod as empty, even the pc thinks there is 150gb+ space on there. Sharepod also thinks it's empty.
The strange thing being that some old photos that were on there have remained. I don't use the sync feature and unfortunately my back up external disk which contains my music library is in another country at the moment.
Have my files gone forever?

Sounds like the directory holding the music has been erased. Odd that it still had some photos. An undelete/unformat software might be able to rebuild most of your files from "free" sections of the disc that haven't yet had anything new written into them. If you can recover the files to the point that they are taking up space on the iPod's drive (or they can be copied to another drive) there are other posts that help with rebuilding them into a library.
There probably are some suitable free tools out there if you can wade through all the "free" recovery tools that are only free up until the point of any actual recovery.... Otherwise shell out a little cash or wait until you can be reunited with your backup.
tt2

I restored my iPad and all my pictures and videos are gone how do I get them back?

I restored my iPad and all my pictures and videos are gone how do I get them back?

Well, when you restore your ipad, there is really no way to get the information back. The reason you restore it i to get all of the information off of it. Why did you restore it if you wanted to keep the info?
Aa far as I know, there is no way to un-restore any device. But, you can put the info back onto the device if it was on your computer, etc.
Sorry...

I updated my iPad but all my photos and videos were gone and it's the first time i've updated it.

I wanted to put my photos into a folder through my iPad but I couldn't.
So for the first time ever since I bought my iPad 2 years ago, I connected it through my daughter's MacBook and connect to iTunes.
iTunes prompted me to update my iOS to the currect version.
When I do so, all my photos and videos were gone. Those photos were important so how do I retireve it all back?

Ok if your running the latest version of iTunes on your pc or mac go on iTunes connect your iPad to your MacBook using your USB cable and wait for it to respond then click restore to whatever version you were on when you had your photos then backup on iTunes and upgrade then when your update finished and your done with the setup on your iPad click restore from backup. Hope this helps! :)

Pix and Videos gone after update - need help please.

Hi all,
I upgraded to the new OS2 and loved it... no problems there. When I tried to connect and pull pictures off via my PC, I got a message Blackberry Desktop software could not connect. I tried it multiple times after restarting the Playbook but would not connect. It connected and advised I needed to upgrade my software which I did, but when I started the Playbook after the install it was like it was brandnew out of the box. Had to go through the tutorial and then I was shocked to find all my pictures and videos were gone. I don'r care about the videos but had some really important (to me at least) pictures I wanted off of it.
Sooooo.... any chance of recovering those or does the updates just "Blow" everything away? I will never use my Playbook to take any pictures or video of anything again and guess I learned a painful lesson.
Thanks for ANY input you might be able to provide.

Same thing happened to me. RIM <Inappropriate Content Removed>
this one up.

HT1349 lost all my photos and videos

hello
i've restarted my iphone and i lost all my photos and videos unfortunatly
i do not have backup for it
please could you help me
i looking forward to hearing about it as soon as possible
thank you

If your photos and videos are gone and there's no backup, then there's not much you can do.
Next time, be more careful. Upload photos and videos to your computer as soon as possible after taking them so they can be stored and archived safely on the computer

HT1296 i have just updated to the newest version of ipod softare, the ipod intalled new software but now all the music and videos on it will not play

i have just updated to the newest version of ipod softare, the ipod intalled new software but now all the music and videos on it will not play, how do i fix this

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and videos and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

My parent's IPad is SUPER outdated and I'm trying to buy an app for my brother for Christmas. However, the computer that was connected to the IPAD, we no longer have. So is there any way I can update it on my mac without erasing all the photos and videos?

My parent's IPad is SUPER outdated and I'm trying to buy an app for my brother for Christmas. However, I can't buy the app because it says we need to update the software. The thing is, the computer that was connected to the IPAD, we no longer have. So is there any way I can update it on my mac without erasing all the photos and videos?

HELPPP ME BEFORE CHRISTMASS MORNING!!

I was trying to get the iOS 8.2 on my iPhone 5 but then it stopped and my phone is now on recovery mode I have pictures I need and they did not all fit on iCloud how can I use the phone again with ALL my pictures and videos without restoring it?

I was trying to get the iOS 8.2 on my iPhone 5 but then it stopped and my phone is now on recovery mode I have pictures I need and they did not all fit on iCloud how can I use the phone again with ALL my pictures and videos without restoring it?

Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created.

I recently deleted by mistake all the pictures and videos in camera roll on my Ipod touch 5g . I had no apple Id, no itune no back up file nothing! is there a way to recover these files ?

I created and albums and I copied all the pictures and videos and I pasted it in the new album after that i deleted all the pictures and videos in the camera roll . I didnt know that it will be also deleted from the new album ! any one can help me to recover these files . but I had no itunes no back up data no icloud nothing!
thanks in advance

- If you used PhotoStream then try getting the pho tosfrom your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
The stream does not included videos

Syncing my 3rd Gen IPod Touch, All my music and videos show in the device on iTunes, but when I look at the device itself, it say no content. Can someone help?

Automatically Syncing my 3rd Gen IPod Touch, All my music and videos show in the device on iTunes, but when I look at the device itself, it say no content. Can someone help? The Apps seem to sync fine, just not the music, videos, podcasts, or audiobooks.

Change your iCloud ID password: http://support.apple.com/kb/HT5624. After doing so, go to Settings>iCloud, tap Delete Account, then sign back in with the new password.

I deleted all my photos and videos and then delete the deleted files but the photo app is still taking up 12 GB of space and I have no room for new stuff. How can I clear the memory space used by my deleted videos and photos?

I deleted all my photos and videos and then delete the deleted files but the photo app is still taking up 12 GB of space and I have no room for new stuff. How can I clear the memory space used by my deleted videos and photos? I don't know why the photos are still taking up space and if I will have to reset my phone to get rid of the problem.

Hey there TowneJ,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that’ll likely resolve the issue that you’ve described, where deleted files appear to be taking up space on your iPhone 5.
If you get a "Not enough free space" alert on your iPhone, iPad, or iPod touch - Apple Support
So long,
-Jason

IPhone 6 will not sync music. This has become a problem since using itunes 12. It also will not sync all my pics and video's with my iPad 4 either. Removed and re-installed iTunes with no improvement.

iPhone 6 will not sync music. This has become a problem since using itunes 12. It also will not sync all my pics and video's with my iPad 4 either. Removed and re-installed iTunes with no improvement. It stops at last step saying waiting for items to copy and just sits there. The iPad finish the sync, but some video's are missing.

iPhone 6 will not sync music. This has become a problem since using itunes 12. It also will not sync all my pics and video's with my iPad 4 either. Removed and re-installed iTunes with no improvement. It stops at last step saying waiting for items to copy and just sits there. The iPad finish the sync, but some video's are missing.

All songs, Games and videos gone.

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