All songs not backed up including purchased songs

I backed up my library from a windows PC to an external drive and then restored from that backup to my MacBook. All the songs did not come through, I am not missing about 900 songs from the backup. How do I fix this?

No idea why your backup failed. No way to tell unless the logs of that backup process are still around.
As for your purchased music from iTunes. Their policy has always been that you are responsible for making secure backups of your own music. You can try and call their customer service line and see if they will make an exception, but odds are that you'll have to re-purchase those songs, or live without them.
Doc

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I have used the same laptop for all three of my iPhones but awhile back this laptop had a virus so my husband wiped it out and now when I sync my iPhone I no longer get my entire music library ( including purchased songs) on my iPhone. How do I fix this?

I have always used the same laptop for all of my iPhones but awhile back this laptop had a virus so my husband wiped out the laptop and now when I sync my iPhone I no longer receive my entire music library (including purchased songs) on my iPhone. How do I fix this?

kimberlyfromtopeka wrote:
Ok,thanks but, I should be able to something so that I am able to sync the entire library again not just the purchased songs.
If the non purchased music is not on your computer, how can it Sync to your iPhone...

HT203167 I lost purchased music on my computer that was purchased in the last 4 to 5 months because of virus. I did not back up the few songs I purchased on cd. I also lost all data on my Ipod nano and had to restore it. How do I download these purchases

I lost purchased music on my computer that was purchased in the last 4 to 5 months because of virus. I did not back up the few songs I purchased on cd. I also lost all data on my Ipod nano and had to restore it. How do I download these purchases I lost?

Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time; you can see what content you can download here:
http://support.apple.com/kb/HT5085
You can also re-download content using an iOS device.
For more information, see:
http://support.apple.com/kb/ht2519
This if course will not apply to songs you did not buy through the iTunes Store.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

I Tunes will not ley me play purchased songs from a computer that is broken, and from a previous e-mail address. I am at my wits end, as whenevr I try to authorise the computer I am using with my dead e-mail address. Any suggestions please?

i Tunes will not let me play purchased songs from a computer that is broken, and which has a previous e-mail address. I am at my wits end, as whenever I try to play the songs I receive a message to authorise the computer I am using with my dead e-mail address. I end up in a mess, changing I-Ds, etc. I have paid an IT company to sort things out, with some success, but still I keep getting thiese messages. Surely iTunes should be less complex than this. I am not brilliant with IT, but not at all stupid. Any suggestions please?

1. The forum suggestions and feedback section is not the proper section of this forum, as you question/issue is not an idea or feedback about this forum.
2. Reason : You have installed Desktop Manager using the 'Desktop Redirector' option.
Step 1: If you're not using Redirector, you should uninstall Desktop Manager and then reinstall it using the BlackBerry Internet Service option.
Step 2: On your device, go to: Options > Advanced > Service Book, and delete all service books for [Desktop]
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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Recently I have not been able to purchase songs from my iTunes on my iPhone 5, but I can purchase apps with no issues. Has anyone else had similar problems??

Recently I have not been able to purchase songs from my iTunes on my phone, but can purchase apps with no issue. Has anyone else experienced this issue?

If this is an Alienware system, the most likely culprit is the Bigfoot Networks LSP as per the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
Head to the Downloads and Drivers page at Dell for your particular model of Alienware. Look for available updates for your BigFoot networking device. If you update those drivers, does that give you back your Store access?

HT1351 4 purchased songs not showing in my 'purchased' library

4 purchased songs not showing in my 'purchased' library

Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release].

Upgraded to IOS5, now music doesnt work right, displayed song not playing, plays 3,4 songs then stops although is appears to be playing. Help

upgraded to IOS5, now music not working right. displayed song not playing, plays 4,5 songs and stops although it appears that it is playing. Cycled pwr,didn't work. tried resyncing, same thing.Help?

I have an iPhone 4 and ever since I upgraded to iOS5 i've got the same problem. Apple need to release a patch as there's no way of fixing this unless we downgrade our phones back to iOS4 which would just suck!
I often shut the music app down and start again but even then the artwork doesn't match the song playing and will only play a few songs. It's frustrating when you're driving or going for a run, having to pull over or stop and sort it out.
We'll have to wait for Apple to bring out a patch unfortunately.

Computer Crash - Back Up not including purchased songs

Had backed up my songs on a USB Flash Drive (at least thought I had). However, can only trasfer non purchased songs to my library on my new computer. Told that as I have an iPod Classic, I cannot use my iPod to update my library with my many purchased songs. Also that there might be a problem around copyright status (understand the word but not the technical implications when backing up etc). Any ideas on what I could try next, please.

A google search finds these and many more:
http://support.apple.com/kb/ht1751
http://support.apple.com/kb/ht1382
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-backing -up-your-itunes-library/
http://www.ehow.com/back-up-itunes-library/

Everything on iTunes showing as "Exceeded Limit", including Purchased songs

I am over the 25k limit for non-iTunes songs. On my iMac I uploaded the 25k and was comfortable that new ripped songs would not be matched into the cloud.
I had to turn iTunes Match off on my iMac for some testing. When I turned it back on, everything is showing as "Exceeded Limit", including new Purchased songs. I can't access any of my cloud songs, even those which were previously matched. I know they're still in the cloud, because I can see them from my MacBook, but I can't get at them from my iMac. How can I get my iMac to start again "cleanly" and recognise those songs that I have in the cloud that are not on my iMac?

If the songs have been changed then it will be the rights-holder/content provider that have changed them - unless they are a number of years old. But I wouldn't expect them to show as being available for download if you still have them in your library, you usually have to delete the previous download (or not having the version that was downloaded e.g. having converted it to MP3) for it show as available for download
There is nothing else that looks different between the tracks, all their other properties are the same ?

Purchased songs not showing up in "purchased music" after computer migratio

I recently had an imac stolen that had a dozen or so songs on it that I had purchased through the iTunes store. Since then, I've obtained a replacement imac (now running 10.5.1 cf. 10.4.11 before), deauthorized the old imac, authorized the new one and restored my files from a Retrospect backup. While my purchased music files still exist, and show up in the library they no longer appear under the "purchased music" selection. Is there a trick to getting them to be recognized as purchased songs?
Thanks in advance,
alan

I purchased a track, it appears on my iphone 5s okay but isn't anywhere on my itunes. there isn't anything in Purchsed under iStore.
I had my iphone plugged in when I purchsed the track, so should have been on both iphone and itunes, much like purchasing an app.
Any ideas?
have IOS 7.1 loaded, is this a known issue (to us not apple)?

Why won't itunes find my library on my external hard drive? All that shows up are the purchased songs in the cloud?

Why won't itunes find my library on my external hard drive? All it shows are my purchased songs in the cloud.

See also this migrate iTunes library post or Recover your iTunes library from your iPod or iOS device.
tt2

Why can I not use my itunes purchased songs in idvd/imovie?

Upto about two months ago I had no problem adding itunes purchased songs in my idvd / imovie projects - now I cannot. A warning message comes up about needing to authorise the computer and although I am using the same mac as I did when purchasing the tracks I still go through the process of authorisation - the tracks are still not available.
I have just purchased an xbox 360 and when connecting my ipod my purchased songs are once again unavailble to play even though I can play them using my ipod in the normal way.
Any ideas would be very welcome, thanks!!

wilson68
You're allowed play the music on up to 5 devices. Each device must be authorised. Unless you can connect the xbox to the apple store to be authorised, you will not be able to play the music on it.
Regards
TD

Not possible to download purchased songs

I bought some songs recently on my iphone (iTunes) but when I tried to find them on my laptop today (under purchased) there was no option for "music", only apps and books. What can I do? It would be really nice to have the purchased songs on my laptop as well. I have bought some about a year ago, but the latest buy was only a week and a half ago.

Hello Lindster,
Congratulations on your new computer! I recommend following the steps in the article below to transfer your entire library from your previous computer to your new computer:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Thank you for using Apple Support Communities.
Best,
Sheila M.

Hard drive on my MacBook, iTunes was not backed up. Purchases were recovered, but missing music is trapped on other devices (iPad, iPod & iPhone). Is there a way to transfer music from these devices (esp. iPhone & iPad) to MacBook?

I had to replace my hard drive on my MacBook and iTunes was not backed up. All of our purchases were recovered, but we are missing music that we now have only on other devices (iPad, iPod and iPhone). Is there a way to recover music from these devices? Also, the missing music on the MacBook that is on the iPhone is greyed out so I can't play it. What's the deal? How can I change that?
BTW- I am going to purchase an external hard drive to make sure this never happens again. I'm am also discovering other missing very valuable data. I'm considering investing in iMatch, too.

Try PhoneView: http://www.ecamm.com/mac/phoneview/
iTunes Match is not a backup strategy. Do not rely upon it for disaster recovery. For that you need to use Time Machine or "clone" software.

Getting Purchased Songs to show up in "Purchased Songs" list

Purchased new computer and have opened iTunes and imported my entire library into iTunes (library is on an external disk). Only some of my purchased songs showed up under Store/Purchased. The purchased songs are in the library, they are just not listed under "Purchased" as well. Any way to fix this?

Actually, it's pretty easy to do this. I'm having the same issue but not because I have a new computer. Check out this article:
http://docs.info.apple.com/article.html?artnum=307172
-Grant

All songs not backed up including purchased songs

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