All the programs are FREEZING

today morning, when i turned on the shuffle,
it starts blinking amber/green.
then i plug in the ipod shuffle,
but it wont let me open itunes and
it wont let me open the ipod updater
so i can reset it, it keeps freezing,
i even tried to go through My Computer
where the ipod stuff is,
it freezes there too,
can someone please help me out

bump

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Thanks for the question, and welcome to Apple Support Communities.
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All the programs are FREEZING

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