All the screen says is connect to itunes! when i do it still doesnt change
i updated my ipod lastnight, and its asking me to enable or disable location services, and then i get to a screen that says connect to itunes. ive done it all, synced it, backed it up...please help!!
Force your iPad into Recovery Mode.
http://support.apple.com/kb/ht1808
Similar Messages
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i can not get ipod touch to turn on. it shows picture to connect to itunes but it says to enter pass code but will not gogto screen to enter code. HELP PLEASE
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps... -
Is there a way to bypass the passcode? The itouch will not go to the screen to let us enter the passcode. I reset the itouch and we still get the error message that itunes cannot connect to the device because it is locked with a passcode. We need to enter the passcode intothe device to unlock it.
What can we do? I have to believe there is a way around this without having to pay money to fix it.
Thanks!Place the iPOd in recovry mode and then restore via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
BTW, this forum has a search feature so you can search for a previous discussion with your same problem. Your problem gets posted two or three dozen times each day. -
I updated my phone with the new iOS 7.0.2 and now it won't turn on. The screen says to connect to itunes and so I have. I have gone through the recovery mode and everything but a message saying the recovery was corrupted keeps popping up. I am scared this new update crashed my phone. Please Help!
Hi there briana_webb82,
You may find the troubleshooting steps in the article below helpful.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
While updating the iPhone 5 software from 6.1.3 to 6.1.4, the power failed. iTunes had just finished the backup and was beginning the software update. Now the phone screen says to connect to iTunes but the phone is not recognised when plugged in. Using Windows 7 and phone not recognised by computer, let alone by iTunes.
Any suggestions? Happy to take it off to the the Apple genius people but would prefer to get it running myself.
Regards.Try this
iOS: Device not recognized in iTunes for Windows -
Ipod screen says to connect to itunes but won't let me enter my password. Tried recovery mode but when I click 'restore' itunes says it cannot connect to update server. Help!
Place the iPOo in recovery mode for the passcode issue. For recovery mode:
iPhone and iPod touch: Unable to update or restore
Also see:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
The iPad says disabled connect to iTunes. When connected to iTunes it says please enter passcode. There is no places for me to enter a passcode. This has been like this for many DAYS...not hours. HELP!
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I get a message that says cannot connect to iTunes when I try to update apps. I have tried everything. What to do?
Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81086) -
Hi have iphone 4 has been disabled says to connect to itunes when I do that it says enter passcode on phone but phone won't let me do that
Hey drcajkm,
Thanks for the question. The following article provides some solutions if you are having issues with passcode lock:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the Connect to iTunes screen.
5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks,
Matt M. -
Please can you help. My ipad is frozen. A box is permently on in the centre of the screen saying not enought storage. When i press on the words CLOSE or SETTINGS it doesn't respond. It won't slide to unlock or close down. The ipad is 16GB and about a year old. Any suggestions.
AnnmarieTHis suggestion also worked for my iphone! After a few warnings, the screen on my iPhone froze. there was no way to make phone calls or manage my iCloud storage or even turn it off. I deleted all the photos on my iphone, checked storage and nothing changed. So I purchased more storage, did the backup and still the screen remained frozen. To be sure, I checked that the new amount of storage was registered, it was but somehow my Mac showed the backup I had just performed (a couple of times) not having happened (it show the last one some 2 weeks before). Weird but I followed your suggestion (wish I had seen it before I purchased new storage) and Ta DAH!!! I'm back in business too. thanks!!
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Why do my ipod keep saying cannot connect to itunes when i am downloading a game
why do my ipod keep saying cannot connect to itune when i am downloading a game
See the previous discussions listed on the right side of this page under the heading More Like This.
Also see:
Can't connect to the iTunes Store -
My Ipod says disabled connect to ITunes when I connect to ITunes it says I have to enter passcode
My Ipod Touch says disabled conntect to ITunes when I connect to ITunes it says enter my passcode. However I can't because the device is disabled. Please Help!
Place the iPod in recovery mode and then restore theiPod via iTunes on the computr. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
my iphone 4s fell and display went blank,and when i restarted it shows a USB on display asking to connect with itunes,instead i went to a phone repair shop where they service iphones too.First they said that they have to install the IOS4 again in it but they could not do so due to an error so later they asked me whether they should install IOS5 i agreed but it only happened after a long struggle yet the phone remains in the same state with the display showing USB asking to connect with itunes..they could not fix it..please help me..:(
What's there to help? You dropped your phone and now it's broken. You'll have to bring your phone into Apple for an out of warranty exchange. If you purchased Apple Care+ is will cost $49.00, if not, it will be $199.00
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Hi. I would really appreciate if someone could help me find a way to solve my problem. I bought a second hand iphone4 from my friend's friend. I fully trust my friend coz she said this iphone is working but it was handed to her lowbat so i get home i recharge it immediately and after charging it, i open and it shows to select language and country and i did select. After this it shows on the screen "Connect to itunes". Then i plug it in to my laptop and connect to itunes. It shows in my itunes " There is a problem with your iphone". Please visit the Service Answer Center to find answers to all your questions etc. To find your nearest Apple Store pls click here. I know i was so stupid to fully trust and paid before i check the phone. Can anybody pls help me with my problem.
It's probably broken. Is there an error number displayed by iTunes?
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If the ipod says disabled connect to itunes what do I do?
My daughter's ipod says it is disabled and to connect to itunes. what do I do?
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
If she created a passcode and can't remember it, then it will be necessary to restore the iPod.
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
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