All things related to printing causing applications to freeze

I would love to uninstall my printer and reinstall it, however when I try to access Print & Fax from System Preferences, it locks up and I have to Force Quit. When trying to print from any application, the application freezes and I have to Force Quit. Help!

Next on the list is to do an Archive & Install, saving user and network settings. See http://www.apple.com/support/leopard/install/ for details.

Similar Messages

  • Printing causes application to freeze

    When I try to print from my Macbook the application I am trying to print from freezes and I have to "Force Quit" it to get the Macbook to respond.(I have previously had the Macbook printing via my desktop Mac and wifi network)
    The System Profiler shows no printers in the printer area.
    Any ideas would be appreciated.

    DaddyPayCheck,
    Thanks for the reply.
    I am using an Epsom Stylus Printer through my desktop iMac. All applications freeze when I try to print from them (even emails).
    The "System Profiler" under Printers shows no printers found, although I have reinstalled the software a couple of times.
    It has worked in the past but I think may have started with this problem after updating NeoOffice.
    Cheers.
    JR.

  • Printing causes Application Crashes

    Hi,
    I have a Macbook that I hook up to my Lexmark 5300 series printer via USB to print. The problem is that when I print (PDF or Document) it causes my application to crash. It does not even bring up the print option dialogue box. This includes Adobe Reader (Professional and Version 9), Preview, any Office program. I thought it might be the default PDF printer, so I deleted that. The only printer in the queue is the Lexmark. Is there anything else I should try?
    I am able to print from InDesign oddly enough, but it isn't a PDF it's a .indd format.
    Thank you!

    Updated drivers are a wonder.

  • Network printing causes application crash

    I have a iMac G5 with a HP Deskjet 3930 printer hanging off of it. It's networked with my MacBook Pro via a 802.11b Linksys router. Whenever I attempt to print off of my Macbook Pro, there's a 50% chance that whichever application I'm running will immediately crash. The other 50% of the time, it will spend several seconds thinking, then reluctantly allows me to print. I've seen Safari, Pages, TextEdit, Preview, and TextWrangler all crash this way. There's never an issue with my iMac printing.
    This is a really strange issue that really bugs me. It may have something to do with Bonjour or my router but I can't really tell. I always have full signal strength on my network but routinely see the DHCP error that seems to have started with 10.4.7 (both the iMac and the Macbook Pro are running 10.4.7). Any suggestions would be really helpful. Thanks in advance!!
    MacBook Pro, iMac G5   Mac OS X (10.4.7)  

    I am experiencing continuous problems with printing to a WINDOWS networked printer (HP color lasarjet 5550). All MAC apps crash instantly, including those in OFFICE for MAC, even though I can install and see the printer. I have pinged te printer, and even printed a test page from the FIREFOX window that opened after PRINTER SETUP UTILITY/UTILITIES.
    I cannot access the network thru FINDER. Yet, in PARALLELS, I can access files on the network and print successfully from all windows apps.
    I tried the solution that Pere Phil described. The only difference is I am trying to print thru BUILT IN ETHERNET using IP address. When I tried a test print from FIREFOX (I WAS ON THIS PAGE), it crashed.
    Can anyone help?
    P.S. I am a newbie to MAC and my workplace is remote and I don't have access to phone support except thru a satellite phone (i.e. excessively expensive). A direct email to me with solutions that have worked will be most appreciated. If this continues I will soon be an ex-Mac newbie.

  • FIery plugin causing applications to freeze

    I have a Mac running 10.5.8 that I have installed a new Konica Minolta C280, Fiery IC-412 on. Basic printing works fine. In order to access account track you have to access the Fiery plugin. When you click the plugin whatever application your in freezes. This is only happening on one of the Mac's, the other 9 work fine. Is there a way to troubleshoot just a Mac printing plugin?

    One problem we had with our Fiery controllers is that if the plugin was still written for PPC Mac's, then it wouldn't work correctly on an Intel Mac. The solution was to get a Universal Binary version of the driver, which had updated plugins.
    If you are already using a UB version of driver, then the plugins are often located in the vendors folder; HD > Library > Printers. Not sure if you will need to look for a KM folder or something related to EFI, the makers of Fiery RIPs. Inside should be a PDEs folder (which stands for Print Dialog Extensions) and inside this folder will be the Fiery plugins. If you do a Get Info on the plugins, you can also confirm if they are Universal rather than PPC.
    One other thing that may help. Try running a repair disk permissions. This is accessed via Disk Utility.
    Pahu

  • Adobe Reader Causing Applications to Freeze....and other Operating Problems?

    My system is freezing, screen saver won't launch, and print button won't work in reader file?  Help!

    What is your operating system?
    What is your Reader version?

  • A hardware failure could cause applications to crash ?? stack in respring during a safari work  its iPhone 4..all the time crashing ...any idea will be gladly accepted.. it is not jailbroken. it is not a recovery thing i did a clean Restore

    A hardware failure could cause applications to crash?
    hi
    A hardware failure could cause applications to crash ??stack in respring during a safari work
    its iPhone 4..all the time crashing ...any idea will be gladly accepted..
    it is not jailbroken. it is not a recovery thing. . i did a clean Restore without a Restor from backup? Version 6.0.1 ... Is there anything hardware-based Wide that could cause such phenomena?? What element or antenna or chip can do this ?. I'm really desperate I have never met such a bug.     
    thanks

    A hardware failure could cause applications to crash?
    hi
    A hardware failure could cause applications to crash ??stack in respring during a safari work
    its iPhone 4..all the time crashing ...any idea will be gladly accepted..
    it is not jailbroken. it is not a recovery thing. . i did a clean Restore without a Restor from backup? Version 6.0.1 ... Is there anything hardware-based Wide that could cause such phenomena?? What element or antenna or chip can do this ?. I'm really desperate I have never met such a bug.     
    thanks

  • Printing causes Office 2013 applications to crash

    We’ve a fresh installed Windows 8 Pro and Office 2013. Printing works correctly in every application but Office 2013.
    Word, Excel, Outlook … printing causes the application to crash.
    Any idea if this is a known issue?
    Regards.
    Peter
    Peter Van Keymeulen, IT Infrastructure Solution Architect, www.edeconsulting.be

    This is the answer that fixes the problem every time, based on my experience and that of others. It works for both the 32 & 64-bit versions of Windows (I'm one of those odd ducks who runs 32-bit Windows 8.1 Professional and it worked perfectly for me).
    The problem is not Windows, either 7 or 8, it's Office 2013 and a variety of unique HP LaserJet printers.  By the way, the glitch occurs whether you use networked printing or a USB cable; I discovered that early-on when I
    was trying to troubleshoot the issue.  Also (and it should go without saying), always reboot the computer after you make the change to the driver.  Thanks to Shane, who apparently was the first one to discover the solution over a year ago, right
    after Office 2013 came out and the problem manifested itself.
    After lots of testing I have found a setting that has fixed all my HP CP5520 and HP M4555 printers that were crashing when printing from Office 365's 2013 pro plus.
    It's the driver setting in Device settings -> Installable options -> Printer Status notification, this needs to be disabled.
    I hope this also fixes other peoples problems.
    Shane

  • Hello, I was trying to upgrade my iTunes for windows 7 PC, but because of invalid signature error I removed iTunes as well as all apple related applications. While reinstalling it , When I click link to install iTunes it immediately says '' thank you

    Hello, I was trying to upgrade my iTunes for windows 7 PC, but because of invalid signature error I removed iTunes as well as all apple related applications. While reinstalling it , When I click link to install iTunes it immediately says '' thank you for downloading iTunes'' but I don't find it in my system.
    I have tried all suggested option to solve it but all in vain. Please help me to get rid of this problem

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • Printing causes all programmes to crash

    Hello,
    I'm using a MacBook Pro, with Mountain Lion. Following a software update, today, whenever I try to print to my HP P3015 printer, all programees (e.g. Word, Safari, Acrobat) freeze then crash.
    However, if I click on the print icon in Word, it prints, but does not go to the print menu. I need to be able to print from the other programmes though, so please could someone help?

    The Crashlog is:
    Date/Time:       2012-08-17 17:33:48 +0100
    OS Version:      10.8 (Build 12A269)
    Architecture:    x86_64
    Report Version:  11
    Command:         Adobe Reader
    Path:            /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
    Version:         9.5.2 (9.5.2)
    Parent:          launchd [286]
    PID:             5673
    Event:           hang
    Duration:        1.33s
    Steps:           14 (100ms sampling interval)
    Hardware model:  MacBookPro6,2
    Active cpus:     4
    Free pages:      67571 pages (+6446)
    Pageins:         0 pages
    Pageouts:        0 pages
    Process:         AdobeReader [5673]
    Path:            /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
    Architecture:    i386
    Parent:          launchd [286]
    UID:             501
    Task size:       17201 pages
    CPU Time:        1.277s
      Thread 0x1a05a    priority 46         cpu time   1.272s
      14 start + 41 (AdobeReader) [0x2571]
        14 start + 258 (AdobeReader) [0x264a]
          14 start + 2371 (AdobeReader) [0x2e8b]
            14 RunAcrobat + 318 (Acrobat) [0x7fd8d2ee]
              14 RunAcrobat + 2557 (Acrobat) [0x7fd8dbad]
                14 -[NSApplication run] + 951 (AppKit) [0x91d7c73c]
                  14 -[NSApplication sendEvent:] + 4278 (AppKit) [0x91e6281f]
                    14 -[NSWindow sendEvent:] + 6968 (AppKit) [0x91e67841]
                      14 AcroSecurityBailOutImpl + 1564514 (Acrobat) [0x800e3f12]
                        14 AcroSecurityBailOutImpl + 1574247 (Acrobat) [0x800e6517]
                          14 AcroSecurityBailOutImpl + 237634 (Acrobat) [0x7ff9fff2]
                            14 AcroSecurityBailOutImpl + 231738 (Acrobat) [0x7ff9e8ea]
                              14 AcroSecurityBailOutImpl + 3136744 (Acrobat) [0x80263c98]
                                14 AcroSecurityBailOutImpl + 2207009 (Acrobat) [0x80180cd1]
                                  14 AcroSecurityBailOutImpl + 2207630 (Acrobat) [0x80180f3e]
                                    14 AcroSecurityBailOutImpl + 1747916 (Acrobat) [0x80110b7c]
                                      14 AcroSecurityBailOutImpl + 129039 (Acrobat) [0x7ff857bf]
                                        14 AcroSecurityBailOutImpl + 128454 (Acrobat) [0x7ff85576]
                                          14 AcroSecurityBailOutImpl + 128057 (Acrobat) [0x7ff853e9]
                                            14 CopiesPagesPDE_Open + 51083 (Acrobat) [0x7ff4af41]
                                              14 CopiesPagesPDE_Open + 50624 (Acrobat) [0x7ff4ad76]
                                                14 CopiesPagesPDE_Prologue + 11664 (Acrobat) [0x7ff39d74]
                                                  14 CopiesPagesPDE_Prologue + 10438 (Acrobat) [0x7ff398aa]
                                                    14 CopiesPagesPDE_Prologue + 6167 (Acrobat) [0x7ff387fb]
                                                      14 CopiesPagesPDE_Open + 48421 (Acrobat) [0x7ff4a4db]
                                                        14 PMSessionPrintDialog + 38 (Print) [0x96fcb074]
                                                          14 sessionPrintDialog(OpaquePMPrintSession*, OpaquePMPrintSettings*, OpaquePMPageFormat*, unsigned char, unsigned char*) + 410 (Print) [0x96fcb213]
                                                            14 PJCPrintDialog + 148 (Print) [0x96fcaa88]
                                                              14 PMPrivatePrintDialog + 294 (PrintCocoaUI) [0xcc6a3af]
                                                                14 ??? (PrintCocoaUI + 147196) [0xcc7cefc]
                                                                  14 -[NSApplication runModalForWindow:] + 198 (AppKit) [0x91fd8ed5]
                                                                    14 -[NSApplication _doModalLoop:peek:] + 67 (AppKit) [0x91fd8d14]
                                                                      14 -[NSApplication _realDoModalLoop:peek:] + 334 (AppKit) [0x91fd8a83]
                                                                        14 -[NSApplication _modalSession:sendEvent:] + 552 (AppKit) [0x91fd8719]
                                                                          14 -[NSApplication sendEvent:] + 4278 (AppKit) [0x91e6281f]
                                                                            14 -[NSWindow sendEvent:] + 6968 (AppKit) [0x91e67841]
                                                                              14 -[NSControl mouseDown:] + 867 (AppKit) [0x91e6fb89]
                                                                                14 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 511 (AppKit) [0x91e7046f]
                                                                                  14 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1895 (AppKit) [0x91e70c30]
                                                                                    14 -[NSCell _sendActionFrom:] + 159 (AppKit) [0x91e726bf]
                                                                                        14 -[NSControl sendAction:to:] + 102 (AppKit) [0x91e727b0]
                                                                                          14 -[NSApplication sendAction:to:from:] + 436 (AppKit) [0x91e729a2]
                                                                                            14 -[NSObject performSelector:withObject:] + 70 (libobjc.A.dylib) [0x964ab5d3]
                                                                                              14 ??? (PrintCocoaUI + 119960) [0xcc76498]
                                                                                                14 ??? (PrintCocoaUI + 119648) [0xcc76360]
                                                                                                  14 ??? (PrintCocoaUI + 48142) [0xcc64c0e]
                                                                                                    14 ??? (PrintCocoaUI + 11389) [0xcc5bc7d]
                                                                                                      14 -[NSObject performSelector:] + 62 (libobjc.A.dylib) [0x964ab586]
                                                                                                        14 ??? (hpPostScriptPDE + 13438) [0xe50447e]
                                                                                                          14 ??? (hpPostScriptPDE + 12535) [0xe5040f7]
                                                                                                            14 ??? (HPSmartPrint + 43987) [0xeb68bd3]
                                                                                                              14 ??? (HPSmartPrint + 108347) [0xeb7873b]
                                                                                                                14 ??? (HPPrintSettings + 212741) [0xebc2f05]
                                                                                                                  14 ??? (HPPrintSettings + 23681) [0xeb94c81]
                                                                                                                    14 ??? (HPPrintSettings + 24706) [0xeb95082]
                                                                                                                      14 ??? (HPPrintSettings + 26850) [0xeb958e2]
                                                                                                                        14 CFSetApplyFunction + 170 (CoreFoundation) [0x91396ada]
                                                                                                                          14 CFBasicHashApply + 129 (CoreFoundation) [0x91396b71]
                                                                                                                            14 __CFSetApplyFunction_block_invoke_0 + 25 (CoreFoundation) [0x91491f59]
                                                                                                                              14 ??? (HPPrintSettings + 37617) [0xeb982f1]
                                                                                                                                14 ??? (HPPrintSettings + 196269) [0xebbeead]
                                                                                                                                  14 ??? (HPPrintSettings + 201446) [0xebc02e6]
                                                                                                                                    14 ??? (HPPrintSettings + 7825) [0xeb90e91]
                                                                                                                                      14 CFDictionaryApplyFunction + 170 (CoreFoundation) [0x913b6dca]
                                                                                                                                        14 CFBasicHashApply + 129 (CoreFoundation) [0x91396b71]
                                                                                                                                          14 __CFDictionaryApplyFunction_block_invoke_0 + 32 (CoreFoundation) [0x9147aee0]
                                                                                                                                            14 ??? (HPPrintSettings + 7950) [0xeb90f0e]
                                                                                                                                              14 ??? (HPPrintSettings + 201867) [0xebc048b]
                                                                                                                                                14 ??? (HPPrintSettings + 201323) [0xebc026b]
                                                                                                                                                  14 ??? (HPPrintSettings + 201966) [0xebc04ee]
                                                                                                                                                    14 ??? (HPPrintSettings + 181276) [0xebbb41c]
                                                                                                                                                      14 ??? (HPPrintSettings + 131735) [0xebaf297]
                                                                                                                                                        14 CFStringCreateWithFormat + 110 (CoreFoundation) [0x91390e3e]
                                                                                                                                                          14 __CFStringAppendFormatCore + 16346 (CoreFoundation) [0x9138c67a]
                                                                                                                                                            9  objc_msgSend + 48 (libobjc.A.dylib) [0x96492c20]
                                                                                                                                                              9  <executing in user space>
                                                                                                                                                            4  objc_msgSend + 34 (libobjc.A.dylib) [0x96492c12]
                                                                                                                                                              4  <executing in user space>
                                                                                                                                                            1  objc_msgSend + 44 (libobjc.A.dylib) [0x96492c1c]
                                                                                                                                                              1  <executing in user space>
      Thread 0x1a06a    DispatchQueue 1701273966 priority 48      
      14 _dispatch_mgr_thread + 53 (libdispatch.dylib) [0x984f37fd]
        14 kevent + 10 (libsystem_kernel.dylib) [0x96a8e9ae]
         *14 ??? (mach_kernel + 3471600) [0xffffff800054f8f0]
      Thread 0x1a078    priority 46      
      14 thread_start + 34 (libsystem_c.dylib) [0x9a383cee]
        14 _pthread_start + 344 (libsystem_c.dylib) [0x9a399557]
          14 PrivateMPEntryPoint + 68 (CarbonCore) [0x99880a87]
            14 TaskGlue + 17 (AdobeACE) [0x7faf1285]
              14 ACEMPThread::Task() + 133 (AdobeACE) [0x7faf1759]
                14 MPWaitOnQueue + 261 (CarbonCore) [0x997f9bcb]
                  14 TSWaitOnConditionTimedRelative + 146 (CarbonCore) [0x998ad69a]
                    14 TSWaitOnCondition + 128 (CarbonCore) [0x998ad49e]
                      14 pthread_cond_wait$UNIX2003 + 71 (libsystem_c.dylib) [0x9a4240ad]
                        14 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96a8d8e2]
                         *14 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5cb0]
      Thread 0x1a079    priority 46      
      14 thread_start + 34 (libsystem_c.dylib) [0x9a383cee]
        14 _pthread_start + 344 (libsystem_c.dylib) [0x9a399557]
          14 PrivateMPEntryPoint + 68 (CarbonCore) [0x99880a87]
            14 TaskGlue + 17 (AdobeACE) [0x7faf1285]
              14 ACEMPThread::Task() + 133 (AdobeACE) [0x7faf1759]
                14 MPWaitOnQueue + 261 (CarbonCore) [0x997f9bcb]
                  14 TSWaitOnConditionTimedRelative + 146 (CarbonCore) [0x998ad69a]
                    14 TSWaitOnCondition + 128 (CarbonCore) [0x998ad49e]
                      14 pthread_cond_wait$UNIX2003 + 71 (libsystem_c.dylib) [0x9a4240ad]
                        14 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96a8d8e2]
                         *14 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5cb0]
      Thread 0x1a07a    priority 46      
      14 thread_start + 34 (libsystem_c.dylib) [0x9a383cee]
        14 _pthread_start + 344 (libsystem_c.dylib) [0x9a399557]
          14 PrivateMPEntryPoint + 68 (CarbonCore) [0x99880a87]
            14 TaskGlue + 17 (AdobeACE) [0x7faf1285]
              14 ACEMPThread::Task() + 133 (AdobeACE) [0x7faf1759]
                14 MPWaitOnQueue + 261 (CarbonCore) [0x997f9bcb]
                  14 TSWaitOnConditionTimedRelative + 146 (CarbonCore) [0x998ad69a]
                    14 TSWaitOnCondition + 128 (CarbonCore) [0x998ad49e]
                      14 pthread_cond_wait$UNIX2003 + 71 (libsystem_c.dylib) [0x9a4240ad]
                        14 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96a8d8e2]
                         *14 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5cb0]
      Thread 0x1a07b    priority 46      
      14 thread_start + 34 (libsystem_c.dylib) [0x9a383cee]
        14 _pthread_start + 344 (libsystem_c.dylib) [0x9a399557]
          14 thread_proxy + 45 (AdobeAGM) [0x7e431921]
            14 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75 (AdobeAGM) [0x7e824deb]
              14 AGMWorkQueueTask::operator()() + 84 (AdobeAGM) [0x7e823b60]
                14 AGMMessageQueueImpl::Pull() + 65 (AdobeAGM) [0x7e431a5d]
                  14 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26 (AdobeAGM) [0x7e431b08]
                    14 pthread_cond_wait + 48 (libsystem_c.dylib) [0x9a42bb08]
                      14 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96a8d8e2]
                       *14 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5cb0]
      Thread 0x1a07c    priority 46      
      14 thread_start + 34 (libsystem_c.dylib) [0x9a383cee]
        14 _pthread_start + 344 (libsystem_c.dylib) [0x9a399557]
          14 thread_proxy + 45 (AdobeAGM) [0x7e431921]
            14 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75 (AdobeAGM) [0x7e824deb]
              14 AGMWorkQueueTask::operator()() + 84 (AdobeAGM) [0x7e823b60]
                14 AGMMessageQueueImpl::Pull() + 65 (AdobeAGM) [0x7e431a5d]
                  14 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26 (AdobeAGM) [0x7e431b08]
                    14 pthread_cond_wait + 48 (libsystem_c.dylib) [0x9a42bb08]
                      14 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96a8d8e2]
                       *14 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5cb0]
      Thread 0x1a07d    priority 46      
      14 thread_start + 34 (libsystem_c.dylib) [0x9a383cee]
        14 _pthread_start + 344 (libsystem_c.dylib) [0x9a399557]
          14 thread_proxy + 45 (AdobeAGM) [0x7e431921]
            14 boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75 (AdobeAGM) [0x7e824deb]
              14 AGMWorkQueueTask::operator()() + 84 (AdobeAGM) [0x7e823b60]
                14 AGMMessageQueueImpl::Pull() + 65 (AdobeAGM) [0x7e431a5d]
                  14 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26 (AdobeAGM) [0x7e431b08]
                    14 pthread_cond_wait + 48 (libsystem_c.dylib) [0x9a42bb08]
                      14 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96a8d8e2]
                       *14 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5cb0]
      Thread 0x1a089    priority 46      
      14 thread_start + 34 (libsystem_c.dylib) [0x9a383cee]
        14 _pthread_start + 344 (libsystem_c.dylib) [0x9a399557]
          14 AcroSecurityBailOutImpl + 4431923 (Acrobat) [0x8039ffe3]
            14 kevent + 10 (libsystem_kernel.dylib) [0x96a8e9ae]
             *14 ??? (mach_kernel + 3471600) [0xffffff800054f8f0]
      Thread 0x1a0b6    priority <multiple>
      14 start_wqthread + 30 (libsystem_c.dylib) [0x9a383cca]
        14 _pthread_wqthread + 448 (libsystem_c.dylib) [0x9a39be19]
          14 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x96a8e0ee]
           *14 ??? (mach_kernel + 3911152) [0xffffff80005badf0]
      Thread 0x1a0ea    priority 46         cpu time   0.001s
      14 thread_start + 34 (libsystem_c.dylib) [0x9a383cee]
        14 _pthread_start + 344 (libsystem_c.dylib) [0x9a399557]
          14 PrivateMPEntryPoint + 68 (CarbonCore) [0x99880a87]
            14 AcroPluginMain + 1909 (Updater) [0x73dea6d5]
              14 AcroPluginMain + 126620 (Updater) [0x73e08dfc]
                14 MPWaitOnQueue + 261 (CarbonCore) [0x997f9bcb]
                  14 TSWaitOnConditionTimedRelative + 177 (CarbonCore) [0x998ad6b9]
                    14 pthread_cond_timedwait_relative_np + 47 (libsystem_c.dylib) [0x9a39e512]
                      14 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x96a8d8e2]
                       *14 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5cb0]
      Thread 0x1a192    priority 46         cpu time   0.003s
      14 thread_start + 34 (libsystem_c.dylib) [0x9a383cee]
        14 _pthread_start + 344 (libsystem_c.dylib) [0x9a399557]
          14 __NSThread__main__ + 1396 (Foundation) [0x9432429b]
            14 -[NSThread main] + 45 (Foundation) [0x94324318]
              14 -[NSUIHeartBeat _heartBeatThread:] + 879 (AppKit) [0x91f6ba6d]
                14 usleep$UNIX2003 + 60 (libsystem_c.dylib) [0x9a423936]
                  14 __semwait_signal + 10 (libsystem_kernel.dylib) [0x96a8dc72]
                   *13 semaphore_wait_continue + 0 (mach_kernel) [0xffffff8000233e90]
                   *1  ??? (mach_kernel + 846301) [0xffffff80002ce9dd]
                     *1  unix_syscall + 467 (mach_kernel) [0xffffff80005e14e3]
                       *1  __semwait_signal_nocancel + 170 (mach_kernel) [0xffffff800056687a]
                         *1  semaphore_timedwait_trap_internal + 130 (mach_kernel) [0xffffff80002343d2]
                           *1  ??? (mach_kernel + 213303) [0xffffff8000234137]
                             *1  thread_block_reason + 275 (mach_kernel) [0xffffff800022d9c3]
                               *1  ??? (mach_kernel + 187473) [0xffffff800022dc51]
                                 *1  processor_idle + 227 (mach_kernel) [0xffffff800022f193]
                                   *1  machine_idle + 282 (mach_kernel) [0xffffff80002b8c1a]
      Thread 0x1a2bb    priority 46      
      14 start_wqthread + 30 (libsystem_c.dylib) [0x9a383cca]
        14 _pthread_wqthread + 448 (libsystem_c.dylib) [0x9a39be19]
          14 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x96a8e0ee]
           *14 ??? (mach_kernel + 3911152) [0xffffff80005badf0]
      Thread 0x1a2dd    priority 48      
      14 start_wqthread + 30 (libsystem_c.dylib) [0x9a383cca]
        14 _pthread_wqthread + 448 (libsystem_c.dylib) [0x9a39be19]
          14 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x96a8e0ee]
           *14 ??? (mach_kernel + 3911152) [0xffffff80005badf0]
      Binary Images:
                  0x1000 -             0x2fff  com.adobe.Reader 9.5.2 (9.5.2) <06ABC9DF-C970-48F7-B58B-8C65C183E449> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
               0xcc59000 -          0xcc9affb  com.apple.print.framework.Print.Private 8.0 (409) <67534838-4EC8-3C20-9F9B-C3A2BC191AC6> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/Current/Pl ugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
               0xe501000 -          0xe558ff7  com.hp.print.psdriver.hpPostScriptPDE 19.1.0 (19.1.0b429) <98154566-1F1F-3648-B1C6-5A264725B989> /Library/Printers/hp/PDEs/hpPostScriptPDE.plugin/Contents/MacOS/hpPostScriptPDE
               0xeb5e000 -          0xeb7efff  com.hp.print.HPSmartPrint 5.9.0 (5.9.0.16) <7D86579E-84BE-3675-93B2-90632ACA1AC1> /Library/Printers/hp/Frameworks/HPSmartPrint.framework/Versions/A/HPSmartPrint
               0xeb8f000 -          0xebe6ff7  com.hp.print.psdriver.HPPrintSettings 19.1.0 (19.1.0b429) <31475196-9F26-33CE-89BC-49FB9390E141> /Library/Printers/hp/PDEs/hpPostScriptPDE.plugin/Contents/PlugIns/HPPrintSettin gs.bundle/Contents/MacOS/HPPrintSettings
              0x73de5000 -         0x73e2afd8  com.adobe.AcrobatPlugin.Updater 9.5.2 (9.5.2) <AEB7097E-F27D-473E-BDC2-AD4E2F2358C8> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Plug-ins/Updater.acroplugin/Contents/MacOS/Updater
              0x7e42a000 -         0x7e940fef  AdobeAGM <5130E97A-9E5E-4A3C-870C-D687B59C179A> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
              0x7faef000 -         0x7fbfcfe7  AdobeACE <B02CBCC3-BED7-4542-987A-615C07BC6B0C> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
              0x7fd8b000 -         0x80c8cfc8  com.adobe.Acrobat.framework 9.5.2 (9.5.2) <4C3821C8-A096-4A7E-BCBD-424ED6E1DBC5> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Frameworks/Acrobat.framework/Acrobat
              0x91385000 -         0x9156cffb  com.apple.CoreFoundation 6.8 (744) <A2BB4949-264A-302B-897E-713860894FE6> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
              0x91c23000 -         0x927dcfff  com.apple.AppKit 6.8 (1187) <5E13B150-4096-3B61-9DC0-6ABA48F6515B> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

  • I wonder if there is an application to uninstall a logiciel and all files related to the same thanks.

    I wonder if there is an application to uninstall a logiciel and all files related to the same thanks.
    Bruno Vasques

    Another option:
    AppDelete

  • Crystal Reports Causes Application to Hang in crpe32.dll When Viewing Report

    All,
    We have a C# Winform Application that uses Crystal Reports 13.0.9.  In production, our application is intermittently hanging. The crash dump analysis indicates that a Crystal Reports assembly is causing blocked threads (i.e. deadlock).  The results of crash dump analysis from two different workstations and diagnostic information about one of the affected machines is included below.
    When this error occurs, the users are simply trying to view the report.  The database is SQL Server 2012 Express but, the report does not pull data from the database.  Rather, data is pushed to the report via DataSet and Adapter.  The Crystal Runtime is physically installed on the machine (i.e. they are not using a report server).  Unfortunately, our QA and development teams are unable to reproduce this issue in their respective environments.  We have many other users of this application and version of Crystal Reports.  And, this seems to be the only isolated case where the application hangs on the Crystal DLLs.
    Can someone please provide advice and/or feedback on how to interpret and/or further analyze the information in the dump analysis for troubleshooting purposes.  I apologize for putting the dump analysis and diagnostic information in a code block but, it was the only way I could post the information without errors.
    Debug Diagnostic Tool (Dump Analysis)
        Detected a serious critical section related problem in PureService_MINI.dmp
        Lock at crpe32+76f158 is Uninitialized
        Impact analysis
        10.00% of threads blocked
        (Threads 9)
        The following functions are involved in the root cause
        crpe32+13e84
        The following modules are involved in the root cause
        C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crpe32.dll
        The following vendors were identified for follow up based on root cause analysis
        Unknown vendor for module C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crpe32.dll
        Please follow up with the vendors identified above
            Report for PureService_MINI.dmp
            Type of Analysis Performed   Hang Analysis
            Machine Name   ADMIN-LSM
            Operating System   Unexpected 
            Number Of Processors   4
            Process ID   3880
            Process Image   C:\Scribble\MarinaOffice.NET\PureService.exe
            System Up-Time   00:00:00
            Process Up-Time   01:03:31
        Top 5 Threads by CPU time
        Note - Times include both user mode and kernel mode for each thread Thread ID: 0     Total CPU Time:
            00:00:31.296 Entry Point for Thread: 0x00000000
            Thread ID: 2     Total CPU Time: 00:00:00.077 Entry Point for Thread: 0x00000000
            Thread ID: 7     Total CPU Time: 00:00:00.015 Entry Point for Thread: 0x00000000
            Thread ID: 5     Total CPU Time: 00:00:00.015 Entry Point for Thread: 0x00000000
            Thread ID: 4     Total CPU Time: 00:00:00.015 Entry Point for Thread: 0x00000000
        NET Analysis Report
              CLR Information
        .NET Threads Summary
        CLR Information
        CLR version = 4.0.30319.34014
        CLR Debugger Extension = C:\Program Files\DebugDiag\x86Support\Exts\psscor4.dll
            .NET Threads Summary
            Failed to request ThreadStore
            Locked critical section report
            Critical Section    crpe32+76f158 
            Lock State   Uninitialized
            Lock Count   1
            Recursion Count   1
            Entry Count   0
            Contention Count   0
            Spin Count   33556432
            Owner Thread System ID   7988 (not present in dump)
        Thread report
            Thread 0 - System ID 7988
            Entry point   0x00000000
            Create time   10/8/2014 2:33:00 PM
            Time spent in user mode   0 Days 00:00:24.687
            Time spent in kernel mode   0 Days 00:00:06.609
        This thread is not fully resolved and may or may not be a problem. Further analysis of these threads may be required.
        .NET Call Stack
        Function
            System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
            System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
            System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
        Full Call Stack
        Function   Source
        ntdll!NtWaitForSingleObject+c
        KERNELBASE!WaitForSingleObjectEx+99
        KERNELBASE!WaitForSingleObject+12
        dtsagent+3376d   
        sacommlayer+965c   
        clientdoc+31995   
        clientdoc+10961   
        clientdoc+10b14   
        clientdoc+27b07   
        clr!JIT_MonExitWorker+a
        0x03eb1310   
        0x09146f40   
        0x114496b4   
        0x114bf320   
        Back to Top
        Thread 1 - System ID 4672
        Entry point   0x00000000
        Create time   10/8/2014 2:33:00 PM
        Time spent in user mode 0 Days 00:00:00.00
        Time spent in kernel mode   0 Days 00:00:00.00
        Function   Source
        ntdll!NtWaitForMultipleObjects+c
        KERNELBASE!WaitForMultipleObjectsEx+dc
        clr!DebuggerRCThread::MainLoop+98
        clr!DebuggerRCThread::ThreadProc+cb
        clr!DebuggerRCThread::ThreadProcStatic+b9
        kernel32!BaseThreadInitThunk+e
        ntdll!__RtlUserThreadStart+20
        ntdll!_RtlUserThreadStart+1b
        Back to Top
        Thread 2 - System ID 7832
        Entry point   0x00000000
        Create time   10/8/2014 2:33:00 PM
        Time spent in user mode 0 Days 00:00:00.062
        Time spent in kernel mode   0 Days 00:00:00.015
        .NET Call Stack
        Function
        Full Call Stack
        Function   Source
        ntdll!NtWaitForMultipleObjects+c
        KERNELBASE!WaitForMultipleObjectsEx+dc
        clr!WKS::WaitForFinalizerEvent+be
        clr!WKS::GCHeap::FinalizerThreadWorker+6e
        clr!ManagedThreadBase_DispatchInner+67
        clr!ManagedThreadBase_DispatchMiddle+82
        clr!ManagedThreadBase_DispatchOuter+5b
        clr!WKS::GCHeap::FinalizerThreadStart+198
        clr!Thread::intermediateThreadProc+4d
        kernel32!BaseThreadInitThunk+e
        ntdll!__RtlUserThreadStart+20
        ntdll!_RtlUserThreadStart+1b
        Back to Top
        Thread 3 - System ID 4668
        Entry point   0x00000000
        Create time   10/8/2014 2:33:01 PM
        Time spent in user mode 0 Days 00:00:00.00
        Time spent in kernel mode   0 Days 00:00:00.00
        .NET Call Stack
        Function
        Full Call Stack
        Function   Source
        ntdll!NtDelayExecution+c
        KERNELBASE!SleepEx+8a
        clr!ThreadpoolMgr::TimerThreadFire+3e
        clr!ThreadpoolMgr::TimerThreadStart+6b
        kernel32!BaseThreadInitThunk+e
        ntdll!__RtlUserThreadStart+20
        ntdll!_RtlUserThreadStart+1b
        Back to Top
        Thread 4 - System ID 4020
        Entry point   0x00000000
        Create time   10/8/2014 2:33:01 PM
        Time spent in user mode 0 Days 00:00:00.015
        Time spent in kernel mode   0 Days 00:00:00.00
        Function   Source
        ntdll!NtRemoveIoCompletion+c
        KERNELBASE!GetQueuedCompletionStatus+44
        System_Data!SNIAsyncWait+71
        kernel32!BaseThreadInitThunk+e
        ntdll!__RtlUserThreadStart+20
        ntdll!_RtlUserThreadStart+1b
        Back to Top
        Thread 5 - System ID 7308
        Entry point   0x00000000
        Create time   10/8/2014 2:33:01 PM
        Time spent in user mode 0 Days 00:00:00.00
        Time spent in kernel mode   0 Days 00:00:00.015
        Function   Source
        ntdll!NtWaitForMultipleObjects+c
        KERNELBASE!WaitForMultipleObjectsEx+dc
        user32!MsgWaitForMultipleObjectsEx+159
        user32!MsgWaitForMultipleObjects+1f
        GdiPlus!BackgroundThreadProc+4b
        GdiPlus!DllRefCountSafeThreadThunk+10
        kernel32!BaseThreadInitThunk+e
        ntdll!__RtlUserThreadStart+20
        ntdll!_RtlUserThreadStart+1b
        Back to Top
        Thread 6 - System ID 1988
        Entry point   0x00000000
        Create time   10/8/2014 3:28:20 PM
        Time spent in user mode 0 Days 00:00:00.00
        Time spent in kernel mode   0 Days 00:00:00.00
        This thread is not fully resolved and may or may not be a problem. Further analysis of these threads may be required.
        Function   Source
        user32!NtUserGetMessage+c
        user32!GetMessageW+2a
        mfc80u!AfxInternalPumpMessage+18 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 153 + f
        mfc80u!CWinThread::Run+54 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 625 + 7
        mfc80u!_AfxThreadEntry+10c f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 126
        msvcr80+29bb   
        msvcr80+2a47   
        ntdll!__RtlUserThreadStart+20
        ntdll!_RtlUserThreadStart+1b
        Back to Top
        Thread 7 - System ID 7596
        Entry point   0x00000000
        Create time   10/8/2014 3:28:20 PM
        Time spent in user mode 0 Days 00:00:00.015
        Time spent in kernel mode   0 Days 00:00:00.00
        This thread is not fully resolved and may or may not be a problem. Further analysis of these threads may be required.
        Function   Source
        user32!NtUserGetMessage+c
        user32!GetMessageW+2a
        mfc80u!AfxInternalPumpMessage+18 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 153 + f
        mfc80u!CWinThread::Run+54 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 625 + 7
        mfc80u!_AfxThreadEntry+10c f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 126
        msvcr80+29bb   
        msvcr80+2a47   
        ntdll!__RtlUserThreadStart+20
        ntdll!_RtlUserThreadStart+1b
        Back to Top
        Thread 8 - System ID 2880
        Entry point   0x00000000
        Create time   10/8/2014 3:28:20 PM
        Time spent in user mode 0 Days 00:00:00.00
        Time spent in kernel mode   0 Days 00:00:00.00
        This thread is not fully resolved and may or may not be a problem. Further analysis of these threads may be required.
        Function   Source
        user32!NtUserGetMessage+c
        user32!GetMessageW+2a
        mfc80u!AfxInternalPumpMessage+18 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 153 + f
        mfc80u!CWinThread::Run+54 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 625 + 7
        mfc80u!_AfxThreadEntry+10c f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 126
        msvcr80+29bb   
        msvcr80+2a47   
        ntdll!__RtlUserThreadStart+20
        ntdll!_RtlUserThreadStart+1b
        Back to Top
        Thread 9 - System ID 8072
        Entry point   0x00000000
        Create time   10/8/2014 3:28:20 PM
        Time spent in user mode 0 Days 00:00:00.00
        Time spent in kernel mode   0 Days 00:00:00.00
        This thread is not fully resolved and may or may not be a problem. Further analysis of these threads may be required.
        Function   Source
        ntdll!NtWaitForSingleObject+c
        ntdll!RtlpWaitOnCriticalSection+d0
        ntdll!RtlpEnterCriticalSectionContended+a0
        ntdll!RtlEnterCriticalSection+42
        crpe32+13e84   
        crpe32+13ec5
        Crash Dump Analysis (Workstation 2)
        WARNING - DebugDiag was unable to locate debug symbols for crpe32.dll, so the information below may be incomplete.
        Detected possible blocking or leaked critical section at crpe32!MWCleanupProcess+3b3998 owned by thread 0 in PureService.dmp
        Impact of this lock
        9.09% of threads blocked
        (Threads 9)
        The following functions are trying to enter this critical section
        crpe32!Ordinal995+13e84
        The following module(s) are involved with this critical section
        C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crpe32.dll from SAP BusinessObjects
        The following vendors were identified for follow up based on root cause analysis
        SAP BusinessObjects
        Please follow up with the vendors identified above
        Report for PureService.dmp
            Type of Analysis Performed   Hang Analysis
            Machine Name   ADMIN-LSM
            Operating System   Unexpected 
            Number Of Processors   4
            Process ID   3880
            Process Image   C:\Scribble\MarinaOffice.NET\PureService.exe
            System Up-Time   1 day(s) 04:57:28
            Process Up-Time   01:03:06
        Top 5 Threads by CPU time
            Note - Times include both user mode and kernel mode for each thread Thread ID: 0     Total CPU Time: 00:00:31.296 Entry Point for Thread: 0x00000000
            Thread ID: 2     Total CPU Time: 00:00:00.077 Entry Point for Thread: 0x00000000
            Thread ID: 7     Total CPU Time: 00:00:00.015 Entry Point for Thread: 0x00000000
            Thread ID: 5     Total CPU Time: 00:00:00.015 Entry Point for Thread: 0x00000000
            Thread ID: 4     Total CPU Time: 00:00:00.015 Entry Point for Thread: 0x00000000
        .NET Analysis Report
        CLR Information
        .NET Threads Summary
        CLR Information
        CLR version = 4.0.30319.34014
        CLR Debugger Extension = C:\Program Files\DebugDiag\x86Support\Exts\psscor4.dll
        .NET Threads Summary
            Failed to request ThreadStore
            Locked critical section report
            Critical Section    crpe32!MWCleanupProcess+3b3998 
            Lock State   Locked
            Lock Count   1
            Recursion Count   1
            Entry Count   0
            Contention Count   1
            Spin Count   33556432
            Owner Thread   0
            Owner Thread System ID   7988
        Thread report
        Thread 0 - System ID 7988
            Entry point   0x00000000
            Create time   10/8/2014 2:33:00 PM
            Time spent in user mode   0 Days 00:00:24.687
            Time spent in kernel mode   0 Days 00:00:06.609
        This thread is not fully resolved and may or may not be a problem. Further analysis of these threads may be required.
        .NET Call Stack
        Function
            CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(System.Object ByRef, Int32)
            CrystalDecisions.CrystalReports.Engine.CRPE.PEOpenEngineEx(CrystalDecisions.CrystalReports.Engine.PEEngineOptions ByRef)
            System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
            System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
            System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
        Full Call Stack
        Function   Source
            ntdll!NtWaitForSingleObject+c
            KERNELBASE!WaitForSingleObjectEx+99
            KERNELBASE!WaitForSingleObject+12
            dtsagent+3376d
            sacommlayer!DllGetClassObject+16dc
            clientdoc!DllGetClassObject+2b26b
            clientdoc!DllGetClassObject+a237
            clientdoc!DllGetClassObject+a3ea
            clientdoc!DllGetClassObject+213dd
            clr!JIT_MonExitWorker+a
            0x03eb1310
            0x09146f40
            0x114496b4
            0x114bf320
        Back to Top
        Thread 1 - System ID 4672
            Entry point   0x00000000
            Create time   10/8/2014 2:33:00 PM
            Time spent in user mode   0 Days 00:00:00.00
            Time spent in kernel mode   0 Days 00:00:00.00
        Function   Source
            ntdll!NtWaitForMultipleObjects+c
            KERNELBASE!WaitForMultipleObjectsEx+dc
            clr!DebuggerRCThread::MainLoop+98
            clr!DebuggerRCThread::ThreadProc+cb
            clr!DebuggerRCThread::ThreadProcStatic+b9
            kernel32!BaseThreadInitThunk+e
            ntdll!__RtlUserThreadStart+20
            ntdll!_RtlUserThreadStart+1b
        Back to Top
        Thread 2 - System ID 7832
            Entry point   0x00000000
            Create time   10/8/2014 2:33:00 PM
            Time spent in user mode   0 Days 00:00:00.062
            Time spent in kernel mode   0 Days 00:00:00.015
        .NET Call Stack
        Function
        Full Call Stack
        Function   Source
            ntdll!NtWaitForMultipleObjects+c
            KERNELBASE!WaitForMultipleObjectsEx+dc
            clr!WKS::WaitForFinalizerEvent+be
            clr!WKS::GCHeap::FinalizerThreadWorker+6e
            clr!ManagedThreadBase_DispatchInner+67
            clr!ManagedThreadBase_DispatchMiddle+82
            clr!ManagedThreadBase_DispatchOuter+5b
            clr!WKS::GCHeap::FinalizerThreadStart+198
            clr!Thread::intermediateThreadProc+4d
            kernel32!BaseThreadInitThunk+e
            ntdll!__RtlUserThreadStart+20
            ntdll!_RtlUserThreadStart+1b
        Back to Top
        Thread 3 - System ID 4668
            Entry point   0x00000000
            Create time   10/8/2014 2:33:01 PM
            Time spent in user mode   0 Days 00:00:00.00
            Time spent in kernel mode   0 Days 00:00:00.00
        .NET Call Stack
        Function
        Full Call Stack
        Function   Source
            ntdll!NtDelayExecution+c
            KERNELBASE!SleepEx+8a
            clr!ThreadpoolMgr::TimerThreadFire+3e
            clr!ThreadpoolMgr::TimerThreadStart+6b
            kernel32!BaseThreadInitThunk+e
            ntdll!__RtlUserThreadStart+20
            ntdll!_RtlUserThreadStart+1b
        Back to Top
        Thread 4 - System ID 4020
            Entry point   0x00000000
            Create time   10/8/2014 2:33:01 PM
            Time spent in user mode   0 Days 00:00:00.015
            Time spent in kernel mode   0 Days 00:00:00.00
        Function   Source
            ntdll!NtRemoveIoCompletion+c
            KERNELBASE!GetQueuedCompletionStatus+44
            System_Data!SNIAsyncWait+71
            kernel32!BaseThreadInitThunk+e
            ntdll!__RtlUserThreadStart+20
            ntdll!_RtlUserThreadStart+1b
        Back to Top
        Thread 5 - System ID 7308
            Entry point   0x00000000
            Create time   10/8/2014 2:33:01 PM
            Time spent in user mode   0 Days 00:00:00.00
            Time spent in kernel mode   0 Days 00:00:00.015
        Function   Source
            ntdll!NtWaitForMultipleObjects+c
            KERNELBASE!WaitForMultipleObjectsEx+dc
            user32!MsgWaitForMultipleObjectsEx+159
            user32!MsgWaitForMultipleObjects+1f
            GdiPlus!BackgroundThreadProc+4b
            GdiPlus!DllRefCountSafeThreadThunk+10
            kernel32!BaseThreadInitThunk+e
            ntdll!__RtlUserThreadStart+20
            ntdll!_RtlUserThreadStart+1b
        Back to Top
        Thread 6 - System ID 1988
            Entry point   0x00000000
            Create time   10/8/2014 3:28:20 PM
            Time spent in user mode   0 Days 00:00:00.00
            Time spent in kernel mode   0 Days 00:00:00.00
        Function   Source
            user32!NtUserGetMessage+c
            user32!GetMessageW+2a
            mfc80u!AfxInternalPumpMessage+18 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 153 + f
            mfc80u!CWinThread::Run+54 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 625 + 7
            mfc80u!_AfxThreadEntry+10c f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 126
            msvcr80!_callthreadstartex+1b f:\dd\vctools\crt_bld\self_x86\crt\src\threadex.c @ 348 + 6
            msvcr80!_threadstartex+66 f:\dd\vctools\crt_bld\self_x86\crt\src\threadex.c @ 326 + 5
            kernel32!BaseThreadInitThunk+e
            ntdll!__RtlUserThreadStart+20
            ntdll!_RtlUserThreadStart+1b
        Back to Top
        Thread 7 - System ID 7596
            Entry point   0x00000000
            Create time   10/8/2014 3:28:20 PM
            Time spent in user mode   0 Days 00:00:00.015
            Time spent in kernel mode   0 Days 00:00:00.00
        Function   Source
            user32!NtUserGetMessage+c
            user32!GetMessageW+2a
            mfc80u!AfxInternalPumpMessage+18 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 153 + f
            mfc80u!CWinThread::Run+54 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 625 + 7
            mfc80u!_AfxThreadEntry+10c f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 126
            msvcr80!_callthreadstartex+1b f:\dd\vctools\crt_bld\self_x86\crt\src\threadex.c @ 348 + 6
            msvcr80!_threadstartex+66 f:\dd\vctools\crt_bld\self_x86\crt\src\threadex.c @ 326 + 5
            kernel32!BaseThreadInitThunk+e
            ntdll!__RtlUserThreadStart+20
            ntdll!_RtlUserThreadStart+1b
        Back to Top
        Thread 8 - System ID 2880
            Entry point   0x00000000
            Create time   10/8/2014 3:28:20 PM
            Time spent in user mode   0 Days 00:00:00.00
            Time spent in kernel mode   0 Days 00:00:00.00
        Function   Source
            user32!NtUserGetMessage+c
            user32!GetMessageW+2a
            mfc80u!AfxInternalPumpMessage+18 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 153 + f
            mfc80u!CWinThread::Run+54 f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 625 + 7
            mfc80u!_AfxThreadEntry+10c f:\dd\vctools\vc7libs\ship\atlmfc\src\mfc\thrdcore.cpp @ 126
            msvcr80!_callthreadstartex+1b f:\dd\vctools\crt_bld\self_x86\crt\src\threadex.c @ 348 + 6
            msvcr80!_threadstartex+66 f:\dd\vctools\crt_bld\self_x86\crt\src\threadex.c @ 326 + 5
            kernel32!BaseThreadInitThunk+e
            ntdll!__RtlUserThreadStart+20
            ntdll!_RtlUserThreadStart+1b
        Back to Top
        Thread 9 - System ID 8072
            Entry point   0x00000000
            Create time   10/8/2014 3:28:20 PM
            Time spent in user mode   0 Days 00:00:00.00
            Time spent in kernel mode   0 Days 00:00:00.00
        This thread is not fully resolved and may or may not be a problem. Further analysis of these threads may be required.
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            ntdll!NtWaitForSingleObject+c
            ntdll!RtlpWaitOnCriticalSection+d0
            ntdll!RtlpEnterCriticalSectionContended+a0
            ntdll!RtlEnterCriticalSection+42
            crpe32!Ordinal995+13e84
            crpe32!Ordinal995+13ec5
        Back to Top
        Thread 10 - System ID 4756
            Entry point   0x00000000
            Create time   10/8/2014 3:36:03 PM
            Time spent in user mode   0 Days 00:00:00.00
            Time spent in kernel mode   0 Days 00:00:00.00
        .NET Call Stack
        Function
        Full Call Stack
        Function   Source
            ntdll!NtWaitForSingleObject+c
            KERNELBASE!WaitForSingleObjectEx+99
            clr!CLRSemaphore::Wait+bf
            clr!ThreadpoolMgr::UnfairSemaphore::Wait+12f
            clr!ThreadpoolMgr::WorkerThreadStart+309
            clr!Thread::intermediateThreadProc+4d
            kernel32!BaseThreadInitThunk+e
            ntdll!__RtlUserThreadStart+20
            ntdll!_RtlUserThreadStart+1b
        System Diagnostic Information
            [System Summary]
            Item Value
            OS Name Microsoft Windows 7 Professional x64
            OS Version 6.1 Service Pack 1 (Build 7601)
            System Name RENTAL
            System Model OptiPlex 760
            System Manufacturer Dell Inc.
            Processor Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz
            BIOS Version DELL   - 15
            IP 192.168.234.4
            Windows Directory C:\Windows
            System Directory C:\Windows\system32
            Locale United States
            User Name Rentals
            Time Zone Central Standard Time
            Total Physical Memory 3933 MB
            Available Physical Memory 1100 MB
            Serial number H2RN5J1
            MAC address 00-23-AE-8D-BD-AD

    Hi Aaaron
    This will be one of those; "works here, not there, what's the diff?". E.g.;
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    - Ludek
    Senior Support Engineer AGS Product Support, Global Support Center Canada
    Follow us on Twitter
    Message was edited by: Ludek Uher

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