All those old iPod Software Updater files in my Utilities folder?

I notice that I've collected a series of "iPod Software (Version) Updater folders in my Utilities folders. (Same for iSight Updater) Do I need to keep those or can I trash them and recover some HD space?

This post should be under the Connecting to Mac forum.
Anyway, if you want you can remove them to recover HD space. But I suggest you keep at least one old version, just in case there are any problems.

Similar Messages

When I plug in my iPod and it syncs it says that a bunch of my apps cannot be loaded because my iPod does not have the latest software to support them, but I have done all of the iPod software updates and the same apps were working fine just weeks ago...?

I plug in my iPod to charge from my computer and it syncs with my iTunes, but I've been getting a message that a list of 13 of my apps cannot be loaded onto my iPod because it doesn't have the latest software to support them. I have done all the software updates for my iPod and iTunes says it is completed up-to-date. Do I need to delete the apps and redownload them or what?
Any help is appreciated! Thanks.

ok well like lllaass said, most apps require 4.3 or later iOS software. chances are since the apps worked before, the apps themselves got updated and will no longer work with your software version.

Problem with new iPod software update and Robi DAB radio

There seems to be a compatability issue between my iPod Classic and my Robi DAB radio attachment. The DAB radio was working just fine until last week, when I downloaded the latest iPod software updates. Since then, the Robi works fine when it is used as a remote control for the iPod, but when it is used in radio mode, the iPod shuts down after a few minutes (as though it does not recognise that the radio is still attached, and thinks that there is no activity) and the Robi closes down too (due to lack of battery power when the iPod is no longer on). It could be a coincidence, but my guess is that the iPod updates are causing a problem.
I have tried to remove the new software updates from the iPod, ie I deleted the latest updates from the iPod software updates file (C/Documents and Settings/user name/Application data/Apple Computer/iTunes/iPod Software updates), unchecked the box labelled "automatically check for software updates", and then tried to restore the iPod using the old software. At that point, a message from iTunes appeared, to the effect that it could not go any further due to no internet connection. I could not find any way of restoring the iPod without letting iTunes download the current sortware updates.
So the question is, does anyone else have a similar compatability problem (with the Robi or anything else) and how can I get the iPod to run on the previous software?
I would be very grateful for any advice, as this is a very frustrating problem.
Sue
Message was edited by: Sue Marsh1

The good news is that I removed the most recent iPod software update, restored the iPod (ie returned it to factory settings and reloaded all 14500 songs) and now I am really pleased to say that the iPod and the Robi are working together again in harmony, which is a huge relief.
Since I had inadvertently deleted the previous version of the iPod software from my PC, I had to download the files from here;
http://rapidshare.com/files/73863240/1.0.3.zip.html
I have contacted Roberts Radio about this problem. The recent 1.1 software update must be even more frustrating for them, since they have sold lots of Robi radios.
If anyone needs help to revert to the previous iPod software, have a look at this thread, where the instructions are printed in red;
http://discussions.apple.com/thread.jspa?threadID=1343689
Message was edited by: Sue Marsh1

"The iPod software update server could not be contacted. The Server does not support this version of iTunes." Any thoughts? Also, iPod will not turn or or charge (tried in my laptop, house computer and dock) I have all the lastest updates to my knowledge

"iPod software update server could not be contacted. The Server does not support this version of iTunes." iPod will not turn on or charge or reset settings. I tried plugging it in my laptop, house computer and docking station to charge and nothing. Also, I have all the latest software updates to my knowledge. This is a classic 8GB iPod, running of Windows 7. Any thoughts/suggestions?

only thing that seems to work so far is syncing without photos and also check here https://discussions.apple.com/thread/3206849?start=30&tstart=0

Will the new ipod software update erase all of the music off my ipod??

will the new ipod software update erase all of the music off my ipod??

Unless you plan to restore it, if all you are doing is updating the firmware then nothing will be erased from your iPod. Even if it was you just have to reload from iTunes or your back up.

What am I doing wrong? Can't install iTunes due to old iPod software

Hi - iTunes will not install - error message says it can't upgrade old iPod software and it should be uninstalled. I had an old 2ndGen iPod and I have removed everything to do with that (Musicmatch, quicktime, iPod manager (although teh latter proved difficult as it wouldn't delete from Program Files - got rid of it and then when I reinstalled everything in order to uninstall again to see if that would fix, it now wont delete at all) etc.) and have been through all the windows installer clean-ups and everything else on the support page.
Has anyone else encountered this - would really appreciate help as doing my head in! Its so I can use new Nano.
Thx.
HP Windows XP
HP Windows XP

Re-did the windows installer clean-up and found a tiny bit of old Ipod updater software which I've deleted and its now working...at last!
Thanks

ITunes fails to connect to store or iPod software update server despite working network, fails on multiple networks - no error message, just loads forever.

Hey everyone,
I have iTunes 10.4 and an iPod touch. I have always had trouble with synching my iPod.
Right now, iTunes will not connect to the iTunes store. When I try to synch my iPod touch, it gets stuck in "Step 2: Backing Up," and the bar loads forever. I've left it alone for several hours and it has not made any progress. When I try to restore the iPod, or update it, iTunes gives me an error message that it "Cannot connect to the iPod software update server. This has happened despite being connected to the internet, on both my school network and my home network.
I've tried messing with the hosts file in the System32/etc. folder as the website instructed on the apple website, but that did not solve the problem.
Recently, several parts of audiobooks I have have also become unplayable on my iPod, despite being able to be played on iTunes. The parts are listed but are grey and cannot be selected.
I recently copied a bunch of audiobooks via flash drive from my sister's computer to my iTunes - could this be part of the problem? They were from an Audible account that I don't share.
Thanks!
-Allison

Your iTunes stores and sync problem solution here:
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, Sync and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Cannot connect to ipod software update server

I have been battling for weeks to get my daughters iPod updated to iOS 5. I keep getting an error message when I try to upgrade "iTunes could not contact the iPod software update server because you are not connected to the Internet." The internet and iTunes are working and I updated my iPhone from the same PC with no issues.
I am running Win 7 x64
I have worked through all the solutions have found on the forums including:
1) Ensure that the local area connection is set toautomatically discover settings
2) flush the DNS cache
3) Change the "Windows live family safety settings for her account to unrestricted"
4) Removee "Windows live family safety" from the PC
5) Change her account to an admin account
6) Temporarily disabled AVG
7) Remove the content of the hosts file
8) Running iTunes as an administrator explicitly
9) Temporarily disabled the windows firewall.
There have been many reboots in this sequence.
iTunes diagnostics gives the following (while running iTunes as administratir, with AVG disabled and the windows firewall disabled, and her account as administrator) - The thing that looks wrong to me is that there appears to be no active connection identified, trouble is the network is working so what is going on? Any help gratefully recieved.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron 545
iTunes 10.5.2.11
QuickTime 7.7.1
FairPlay 1.13.37
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0044A8C403578DE0
Current user is an administrator.
The current local date and time is 2011-12-16 20:41:03.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 4300/4500 Series
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.5.2.11 (x64) is currently running.
iTunesHelper 10.5.2.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {CA751758-A3D4-4D96-B62D-BA2AB81D1EC2}
Description:          Realtek PCIe FE Family Controller
IP Address:          192.168.1.100
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.1.1
DHCP Enabled:          Yes
DHCP Server:          192.168.1.1
Lease Obtained:          Fri Dec 16 19:42:19 2011
Lease Expires:          Sat Dec 17 19:42:19 2011
DNS Servers:          192.168.1.1
                    194.168.4.100
                    194.168.8.100
Active Connection:          (none)
Connected:          No
Online:                    No
Using Modem:          Yes
Using LAN:          No
Using Proxy:          No
SSL 3.0 Support:          Enabled
TLS 1.0 Support:          Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-12-16 20:40:55.

Same problem here.
Two days and I cannot update the apps from iTunes in my desktop computer.
Have done almost the samethings as ginaroseapple, still won't connect to iTunes.
This is the header of the warning window:
Se produjeron problemas al descargar algunos elementos comprados.
Si desea más información sobre los elementos que no se han podido descargar, haga clic más abajo.
Ha ocurrido un problema al descargar “Dragon Dictation”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
and so on....
Please help.
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Dell Inc. Precision WorkStation 690
iTunes 10.5.2.11
QuickTime 7.7.1
FairPlay 1.13.37
Soporte para aplicaciones de Apple 2.1.6
Biblioteca de actualización del iPod 10.0d2
Controlador CD 2.2.0.1
DLL controlador CD 2.1.1.1
Dispositivo móvil de Apple 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
Número de serie de iTunes 00C8A974237EDB40
El usuario actual es un administrador.
La fecha y la hora local es: 2011-12-16 15:54:41.
iTunes no se ejecuta en modo seguro.
La composición acelerada de WebKit está activada.
Compatible con HDCP.
Compatible con Core Media.
Información de pantalla de vídeo
ATI Technologies Inc., ATI FireGL V3400 (Microsoft Corporation - WDDM)
ATI Technologies Inc., ATI FireGL V3400 Secondary (Microsoft Corporation - WDDM)
NVIDIA, NVIDIA Quadro 2000
**** Información de complementos externos ****
No hay complementos externos instalados.
ID de Genius: 42b7f2ab0b0b7919fcf49d79bc922303
**** Pruebas de conectividad de red ****
Información del adaptador de red
Nombre del adaptador:          {3112817E-1102-48B8-8C3B-EA0182158A70}
Descripción:          Broadcom NetXtreme 57xx Gigabit Controller
Dirección IP:          192.168.1.71
Submáscara de red:          255.255.255.0
Puerta de vínculo predeterminada:          192.168.1.254
DHCP activado:          Sí
Servidor DHCP:          192.168.1.254
Concesión obtenida:          Fri Dec 16 15:27:30 2011
Caducidad de la concesión:          Sat Dec 17 15:27:30 2011
Servidores DNS:          192.168.1.254
Conexión activa:          LAN Connection
Conectado:          Sí
Conectado:                    Sí
Módem en uso:          No
LAN en uso:          Sí
Proxy en uso:          No
Compatibilidad con SSL 3.0:          Activado
Compatibilidad con TLS 1.0:          Activado
Información del firewall
El firewall de Windows está desactivado.
Se ha podido establecer conexión con el sitio web de Apple.
Se ha podido establecer conexión con iTunes Store para explorar.
Se ha podido establecer conexión con iTunes Store para realizar compras.
Se ha podido establecer conexión con el servidor de activación del iPhone.
Se ha podido establecer conexión con el servidor de actualización del firmware.
Se ha podido establecer conexión con el servidor de Gracenote.
Último acceso a iTunes Store: 2011-12-16 15:37:04.
**** Pruebas de unidades de CD/DVD ****
LowerFilters: clbstor (5.0.0.59), PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
U: HP DVD Writer 1040d, Rev EH23
La unidad está vacía.
La corrección de errores está activada para la importación de discos CD de audio.
**** Pruebas de conectividad del dispositivo ****
iPodService 10.5.2.11 (x64) se está ejecutando.
iTunesHelper 10.5.2.11 se está ejecutando.
Apple Mobile Device service 3.3.0.0 se está ejecutando.
Controladores de bus serie universal:
Renesas Electronics USB 3.0 Host Controller. El dispositivo funciona correctamente.
Renesas Electronics USB 3.0 Host Controller. El dispositivo funciona correctamente.
Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 2688. El dispositivo funciona correctamente.
Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 2689. El dispositivo funciona correctamente.
Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 268A. El dispositivo funciona correctamente.
Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 268B. El dispositivo funciona correctamente.
Intel(R) 631xESB/6321ESB/3100 Chipset USB2 Enhanced Host Controller - 268C. El dispositivo funciona correctamente.
Controladores de host FireWire (IEEE 1394):
Texas Instruments 1394 OHCI Compliant Host Controller. El dispositivo funciona correctamente.
Información del dispositivo conectado:
iPad de Marco de la Concha, iPad 2 (GSM) usando la versión 5.0.1 del firmware
Número de serie:          DLXFD6DVDFJ3
Dispositivos más recientes no conectados en este momento:
iPod touch (segunda generación) usando la versión 4.2.1 del firmware
Número de serie:          9C909NVH208
**** Pruebas de sincronización del dispositivo ****
Pruebas de sincronización completadas correctamente.
Se produjeron problemas al descargar algunos elementos comprados.
Si desea más información sobre los elementos que no se han podido descargar, haga clic más abajo.
Ha ocurrido un problema al descargar “Dragon Dictation”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “GameFly”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “iThoughtsHD (mindmapping)”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “SketchBook Pro for iPad”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “Twitter”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “Facebook”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “FitnessBuilder”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “iBooks”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “Angry Birds Seasons HD”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “Tilt Shift Focus HD”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “iStellar”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “AppBox Pro: A Swiss Army Knife for Your Digital Life”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “Plaxo Address Book Backup”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “SketchBook Mobile”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “LinkedIn”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “iStudious - Note Taking + Flashcards w/ Handwriting and Rich Text”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “Run 5k”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “Remove Duplicate Contacts and Events : Contact Groups and Calendar Management & Group Email”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “Yahoo!”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “Skype”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “Ambiance”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “Instalyrics”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “PDF Reader - iPhone Edition”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “FileMaker Go for iPad”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “HowStuffWorks for iPad”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “QuickVoice® Recorder”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “Cinemex”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “Notably”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
Ha ocurrido un problema al descargar “Unlimited Free Books – Wattpad eBook Reader”. Se ha producido un error desconocido (-50).
Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.

IPod Software Updater won't work

Every time I try to update my iPod, I get a message stating that some of my music will not transfer becuase my ipod software is to old. I downloaded the update and installed it (multiple times), but it keep getting thw same message when I try to synch my ipod. Thoughts?

I think you're missing one step. You've downloaded and installed the updater, but you still have to run it and either restore or update your iPod. To run the updater go to /Applications/Utilities/iPod Software Updater and launch the latest iPod updater that is within that folder.
Restore will clear the iPod and put the latest software on it. Update will leave all data intact and update to the latest software. If you already have music on the iPod do update, if not then do restore.

Problem with video after installing ipod software update 1.2

I recently downloaded the ipod software update version 1.2 for my ipod. It seems to have changed the video screen output as some of my videos now do not play full screen and instead have black boarders down each side of the screen while playing.
At first I thought switching off the widescreen option in the video settings screen would fix the problem but doing this cuts off a large portion of the picture at the top and bottom of the screen. I can only assume this change in screen ratio came with the update and was wondering if anyone knows of a way to fix this problem or if it will be fixed in the next ipod software update with some kind of option to switch screen ratios in the video settings menu.
I would like to keep updating my ipod but have since reset it so icould get full screen video playback and have been avioding the updates incase it happens again.

hmmmm. were those videos that you converted yourself
with QT Pro, alg2? if so, it might be worth checking
on the possibility from this document:
QuickTime Pro: DV format movies may require
adjustment for iPod
(if the source files were DV PAL, that can produce
the "bars down the side" effect ... unlike NTSC where
you get the "bars along the top" effect shown in the
graphic in the document.)
I did convert them myself but but not with quicktime pro will this solution still apply if were to purchase QT Pro or should i contact the company i bought my programme from.

PROBLEM: iPod software update

I have been on the website numerous times to download the iPod software update and every time the process seems to go through all the steps successfully, until I try to sync my iPod with iTunes and I get this error message:
SOME OF THE SONGS IN ITUNES MUSIC LIBRARY WERE NOT COPIED TO THE IPOD BECAUSE YOUR IPOD SOFTWARE IS TOO OLD. GO TO WWW.APPLE.COM TO GET THE LATEST IPOD SOFTWARE UPDATE.
I got to the website to download the update every time I get this message, reboot the computer as prompted after the download, and then I try to sync and I STILL get the error message. Please help!

Welcome to Apple Discussions.
After you downloaded the iPod software updater, you need to install the updater, then run it. Attach the iPod when you are told, and choose update. Then the software on the iPod will be updated.
By the way, do you have an iPod AC charger? I am not sure but you may be required to plug the iPod to the charger to complete the update.

HT201210 ipod software update server could not be contacted

Trying to update and ITunes, IPAD2 and IPOD Touch.
Getting the "Ipod Software Update Server could not be Contacted" error.
Network connectivity NOT an issue:
Currently using:
Win7 SP1 (64-bit)
ITunes 10.6.0.40
Have tried the following:
1. restarted router; ensured no port blocking
2. Changed the 'host' file to:
a. blank
b. added 127.0.0.1 gs. apple.com
3. Turned off firweall
4. have changed the dns servers to opendns servers:
a. 208.67.222.222
b. 208.67.220.220
None of these have worked..
Does anyone ahve any other ideas?
Owen

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I forgot my password and am trying to reset my ipod,but it won't work. It says that my ipod is in recovery mode and that I must restore it. I click ok, and then restore, and then restore and update. then it says contacting ipod software update server and

I forgot my password and am trying to reset my ipod, but it won't work.It says that my ipod is in recovery mode and that I must restore it. I click ok, and then click on restore and update. Then it says connecting ipod software update server and a screen pops up with ipod software update on the top and iOS 5.1. It lists a bunch of stuff this update contains and on the bottom it says next, which I click and nothing happens, it just goes back to the ipod restore page. Help, what am I doing wrong?

This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

My ipod needs to be restore and I get a error message saying :ipod software update server coud not be contacted.

My ipod needs to be restore and I get a error message saying :ipod software update server coud not be contacted.

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
Then tap Settings > General > Software Update
No data is lost due to a reset.

Ipod Touch Stuck On iTunes Screen. The iPod 'iPod' cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable.

I got a new ipod touch for Christmas.
Today I was going to put music on it, i was told there was updates.
So I went ahead to do them.
My Ipod is stuck on the screen with the usb cord pointing to the itunes logo.
In Itunes i'm told :
Itunes has dected an ipod in recovery mode. You must restore this ipod before it can be used with itunes.
Turning the ipod off - the same screen appears when it's back on.
When I click restore ipod and after restore and update is clicked ; Extracting software loads up at the top.
When its done this is the message I get:
The iPod 'iPod' cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable.
I've been looking up trying to figure it out myself and have read making sure a setting in Lan Settings in Internet Properties has ; Automatically detect settings checked. I still get the same ipod message.
I've tried holding the power and home key to turn it off, then powering it back on. But that doesn't work.
I installed itunes today, so its up to date - I checked.
I don't know what else to do.
Can someone help me out, please? :}
The operating system was ios 5 something? It wanted to update to 6 i believe.

I've tried the top part but now that i've looked to the bottom:
Additional Information
The “hosts” file may also be blocking gs.apple.com.
Select the hosts file (normally you can find your hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC).
I put this in the url bar?
When it gives me the list of names, im not sure what to do from there. The steps aren't that clear for me.

All those old iPod Software Updater files in my Utilities folder?

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