All video crashes Itunes.
Running Vista.
No problems with video until the latest Itunes upgrade.
Tried the recommended fix involving Quicktime. Quicktime will play the files but Itunes still crashes. It makes no difference what type of video file.
Tried uninstall/Install download of latest Itune version, no luck.
Any ideas?
Thank you..
kristin
However, went to both suggested locations looking for plugins; there are no plugins (the folders are visible and empty).
... yeah, that's consistent with other reports. In this case, Safe mode is apparently switching off something built-in to iTunes version 10.7.0.21.
Ultimately, what's required here is a bug-fix in the next version of iTunes (whenever that's going to show up). In the meantime, I'm afraid we're probably stuck with the workarounds (disabling direct3d, running iTunes in safe mode or watching the content in the QuickTime Player.
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Anyone have any suggestions?Hi Edchai,
Try downloading and installing the latest version of iTunes, currently 8.1.1.
http://www.apple.com/itunes/download/
You can update iTunes along with the other Apple software by clicking the Apple logo and then software update as shown here: http://support.apple.com/kb/HT1338
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I upgraded to latest iTunes and Quicktime, but when I try to preview a video iTunes crashes and closes. I bought 2 videos and they will not play in iTunes or QT. They crash either one. What is going on?
I've had the same problem and I figured it out (at least in my case). The most helpful thing I did was review the crash log right after the crash. Go to http://developer.apple.com/technotes/tn2004/tn2123.html to help with interpreting crash logs. In my case, I had installed the OSS 3D plug-in a while ago and this was responsible for the crash. Deleting the plug-in and it's preferences did the trick for me.
To summarize the Apple Tech Note for interpreting the crash log, the three most important areas are:
1) the line entitled "Thread:" that is about 8 lines or so down from the first row of "********". This will tell you which thread crashed.
2) the line entitled "0" in the thread that crashed. In my case, thread 0 crashed. I followed down the crash log to thread 0 and looked at line 0 which gave me an inkling of what crashed (in my case, it said com.subband.oss3d).
3) the section entitled "Binary Images Description". Read through this for any references to whatever appears in line 0 of the crashed thread to find the directory(ies) from which the culprit must be removed. I also used Spotlight to find anything else related to the offender.
I hope this helps.
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It is working now. I no longer get the message about the item not being available in the US and I can access the store.
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I'm new to Mac. I have an iPhone and a Mac Mini. My original iTunes was on a Windows computer that crashed. So, all of my iTunes Music and Movies are gone. How do I get the movies and music from my iPhone to the new Mac Mini?
If you still have the crashed Win computer, you may be able to recover your music and movies from the hard drive. If you have a friend with a hard drive USB connection kit and a PC, they should be able to help. Otherwise, check locally for computer services that might do that for you (I think Best Buy Geek Squad may be able to help). If the drive itself is in good shape, it shouldn't be too expensive.
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I had downloaded all of my itunes library to my iphone from my home computer, My home computer crashed and all my itunes library was lost but it is still on my iphone. Is there a way that I can take all the music on my iphone that is all of my music from my itunes from my old computer and download it to my new computer that I have another itunes on? I tried to sync the music on my iphone to my itunes and I could not figure out a way to sync the music without erasing all of the music on my iphone. Does anyone have any suggestions?
For music that you've purchased from Apple that are on your iPhone you should be able to copy to your computer's iTunes via File > Transfer Purchases. Also if you are in the US then you should be able to re-download past music purchases for free : http://support.apple.com/kb/HT2519
For your own music that you've copied, then if you haven't got a backup on, for example, external drives or CDs/DVDs then you could see if any of the utilities mentioned in this old post still exist and work -
I just installed itunes 10.6.1.7. on a new PC connected an external hard drive containing my itunes library and pointed to my library on an external hard drive.
I also did reorganization of my library structure via "organize library" menu option. The reorg left all video podcasts in the old podcast folder and will not let me copy them to the new podcast folder.
From the itunes store I cannot select a new video podcast and download and view it in itunes. The podcast will show up but the file or episode has a "GET" button next to it and never shows it as available to view in itunes. I have attempted to download many time with no success.
I have podcasts that are all video podcasts and some that are mixed audio podcasts and video podcasts. in both cases the video podcasts remained in the original folder location.
The video podcasts are not in movies or in tv shows. All music is present and accounted for that I know.
How can I restore all video podcasts previously downloaded and view them on itunes or an ipod?
Can I create a video podcast option in itunes?
Please help.Issue solved - It turns out that the QuickTime version on my PC was 6.5 and I needed to update to version 7.6 or higher to allow videos to play in iTunes. I updated to QuickTime version 7.7 and then added the old podcast folder to iTunes while in podcasts. This found all video podcast content and then the auto reorg moved all folders to the new podcast directory. For the videos I manually moved earlier, I had to move (not copy) them back to the old directory or folder then add that old folder and they were now in the right directory and viewable in iTunes.
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On Windows 7, Itunes 64-bit is playing all videos with a green overlay
On Windows 7, Itunes 64-bit is playing all videos with a green overlay. You can see the video, but it's all green-scale (like grey-scale, only green). I've tried setting the Quicktime Direct3D options per Apple knowledge base articles, but to no avail... Windows 7 is all up to date, and I have the latest video drivers installed.
The videos play perfectly in Quicktime (32-bit; I guess there isn't a 64-bit Quicktime?).
Here's a screenshot:
I'd love to get this fixed; it's really baffling and annoying.I had the same problem and surfed around the internet like a maniac. Finally, after several re-openings and re-installs of iTunes, I tried to log on to my account through the "Genius" - which I could. After that I have not had any problems to go to the Store!
Hope it works for you too! -
Hi all.
Just bought my first video from iTunes Store and should watch it with my son. I had to authorize, this and that for some time, but finally I got the video in my iTunes, but it was just a black screen. Nothing playing and no sound (of course). So I tried VLC and it was at least runing there, but no screen and no sound. Quick time said I had to authorize my iTunes acount first (which I had done several times before) and did it again with just the same result, nothing happening. What's wrong? I'm no geek so please help me out with this, I thought it should be easy piecy with a iMac and iTunes, well, hope it was a one in a million problem.
ThanksCould be a corrupt Download.
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us -
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Copy the entire itunes folder from the old computer to the new computer.
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Please help. I recently upgraded to IOS 8.2 and i realised
that all my downloaded videos from itunes have somewhat vanished. I see the
cloud sign with the downward arrow. However they won’t play, i am being
required to DOWNLOAD them again. This is both in my iPhone and Ipad. Is there
any other way to go around this? As I do not want to download a second time,
that would cost me more money.Hello ogojohn,
Thank you for using Apple Support Communities.
The icon indicates an item that is available for download. This is usually because it has been downloaded previously by the account you are logged in under and will not be charge again for the download. See the following article, while it references iTunes for Mac and not iOS, it is the same.
iTunes 12 for Mac: Download previous purchases from the iTunes Store
Regards,
Jeff D. -
I am still having problems with my music videos freezing (all purchased on iTunes) since the update. The first day of the update, no problems...played 6 hours of music videos and no freezing. Today...every single video froze!!! So frustrating! I rebooted, restarted, powered down and no help. I would appreciate any suggestions. Thanks.
I don't know how to do this without using a mouse point.
This may help, http://www.computerhope.com/issues/ch000542.htm
As for question #2, you call tell how iTunes is sorting songs by the up or down arrow next to a header name.
Even the original order that the songs were entered or date added or last played can be sorted.
Much easier with a mouse or touch pad. -
Windows crashes on playing video in itunes
on playing videos on itunes, my laptop is getting crashed. the OS which is been used is Windows 7
HI there,
I would recommend reviewing the troubleshooting steps found in the article below.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
-Griff W.
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