Allone windows 8.1 can't open some email attachments

 Only a few weeks old a new purchased All One, windows 8.1, and cannot open some e-mail attachments.
Please can you help me.  I don't know if there are any restrictions put in place or if I have to activate something on my computer.
Thank you.

hi Andrew007,
Welcome to Lenovo Community Forums!
Your computer might not have the application or Software to open the Document.
   What error are you getting when you open the attachment.
Do you know what type file the attachment is, like
  Doc files can be open by Microsoft word.
  Mp3 by Windows media player
Let me know your findings
Cheers!
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Similar Messages

  • Can't open PDF email attachments from mail app. (iOS7, iPad2)

    Since upgrading to iOS7 I cannot open PDF email attachments from the "Mail" app. The attachment appears as a "tap to download" icon, after downloading it appears as an image of the first page of the PDF. An extended press of the PDF image results in "save image" and "copy" options, but no "open in" option.
    I have tried closing and re-opening mail, restarting the iPad, several different attachments. Still no "Open in" option.
    Any help with this?

    I work in a support organization and we've seen variations of this issue develop on various iphones and ipads with ios7.  Oddly, not everyone is experiencing this, just some people.
    In my own case, I simply downloaded Acrobat Reader for free and can read the things fine.
    We use an exchange activesync email server and when each email comes in it indicates at the very bottom that it has been downloaded as plain text and to click to download the entire message.  I've tried clicking to download and not clicking and I can read the PDF either way.
    In my own case I can view PDF files and/or also save them by pressing and holding the icon of the PDF in the email.
    The other thing one of our end users noticed: if she emailed the PDF directly to her iPhone5 and iPad it would not be readable but if she forwarded it to her offsite Yahoo account and then forward to her corporate email it would open.
    I think there's definetely something going on with the formatting of the PDF (was it created by a true Adobe PDF distiller or one of the many clones?), what email application attached it? (Outlook, Eudora, IOS Mail, etc) and how many PDF reading apps are on your IOS devices?
    For instance I have the default PDF reader, iBooks, Kindle, Adobe Acrobat Reader, and there may be others that I don't even know has PDF capability.   Only Apple probably has a good idea of how many apps utilize this.
    Message was edited by: aliensporebomb - clarification

  • Can't open some emails

    Gmail account has been fine, but some emails yesterday and today I can't open.
    Went to laptop and can view them no problem.  they don't contain pics or logos, just an ordinary message from a relative. 
    When I press menu nothing happens either so cant delete it.
    Very strange.  any ideas??

    No idea as to what the problem is,... but do a simple reboot on the BlackBerry in this manner:
    With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Adobe 2.0 Can't Open PDF Email Attachments

    Hi. I am using WM5 on an HTC Wizard (Cingular 8125). I installed Adobe 2.0 for viewing PDF's and it works great. The only problem I have is that I get an error every time I try to view a pdf that is an email attachment.
    When I open an email with a pdf attachment, I tap the attachment and Adobe 2.0 starts up. I then get the following errors:
    "The file is damaged, but is being repaired"
    "There was an errror opening this document. The file is damaged and could not be repaired."
    If I try to save the pdf attachment and then view it I get the same two errors listed above.
    If I copy the pfd attachment from my PC to the device I can open it, but I suspect that is because some type of file conversion has taken place.
    Should I be able to view pdf attachments on my device using adobe 2.0 or will the pdf attachments always need some type of coverting before I can view them on my device?
    Adobe 2.0 works great, but so far I am unable to view pfd email attachments.
    Thanks for the help.
    Rob

    >>> The .pdf must be transferred from a PC into the mobile device folder and conversion must take place in order to view the file on the mobile device. <<
    There are likely a number of ways which will render pdf's non viewable on ppcs... some thoughts on this specific issue;
    The activesync "plugin" is a "tagger" subject to failure... if the file can't be directly opened from the file menu of ppc reader, it is likely another problem.
    ppc reader is acrobat 5... most pdf's are created with "backward compatibility" but it's also possible that the original generator specified acrobat 6 or 7
    The "file associations" are often wrong with respect to pdf files... attachments apparently have another level of file association, so, before making any conclusion, save the file to the "My Documents" folder, start reader and open the file using the ppc reader's file menu.
    >>> it would be nice if Adobe and Microsoft could put their heads together to straighten this out. <<
    Remember something said long ago about "when pigs fly" ;-) ...we are on our own as there is zero evidence that anyone from adobe even reads these posts, and then you have to couple that with the fact that reader users are not adobe's customers... they have almost zero incentive to address ppc reader problems... wanna do something about it... get a major full acrobat user to complain to adobe that their pdfs are not really ppc readable.
    Beverly Howard [MS MVP-Mobile Devices]

  • 710: Can't open/save email attachments. Please hel...

    Hello!
    I am brand new to the Nokia 710 and I have my AOL email account linked up to the phone. I am able to send and recieve emails just fine.
    My problem is that when I try to open/download any attachments like a Word or PDF document that are in the emails, they never open. They start to open but never do. I can open these attachements on my old Palm Pixi rather quickly and without any trouble so I know it is not the files that are the problem.
    I've searched both this USA forum and the UK one and didn't see anyone else with the same issue... so did I not set up something properly with the phone?
    Many thanks.

    Sorry to take a little while to respond back. I had to open a Yahoo account and then send an email with attachments to it and open the account on the Nokia phone to test it...blah, blah, blah...
    The outcome... Yahoo works. Very quickly too. I tested two Word Docs and a JPEG.
    I also set up a personal email account I have from a register.com domaine name (an IMAP, have no clue what that means) on the phone to test and... I can open the documents and the photo as well.
    So, my question is why is it not working with AOL???
    I know I'm and old dinosaur and it shows my age that I still use AOL and all, but I would hate to have to switch email addresses now just because I can't open attachements on this phone.
    Any clues?

  • TS1506 I have a problem opening some email attachments. They will not open in the mail application on an IPad Air

    I recently upgraded from an iPad 1 to an Air. One of its main uses is to avoid printing volumes of papers for meetings, so the abilty to open attachments with mail is pretty important.
    There are some attachments that will not open in the mail application on an iPad Air. Some in the same format do (docx). They do open in Mail on my MacBook, and iPad1, or if I go to webmail on any device including a Blackberry, so it is not a file corruption problem.  The problem persists on different networks. Other emails from the same sender do work. It seems to be specifically related to IOS 7 or the Mail app. Quickview won't work, nor will opening with a range of Apps which report a file error.
    There was an historical problem with Apple garbling pdf files, but this is a new one on me.
    All this is a shame because it is opening emails in attachments that was one of my main reasons for buying an Air.
    Does anyone know of the cause? A solution?

    What about a work-around?
    Ios 7.1 etc. has a problem with communicating with exchange.  There are lots of reports of problems with pdf files.
    The work-arounds mentioned here may be of assistnace.
    https://discussions.apple.com/thread/5992793?start=0&tstart=0
    get a gmail account.
    There are lots of ways of moving files.
    A simple and popular way to copy files and share files among your devices.
    https://www.dropbox.com/
    "Box lets you store all of your content online, so you can access, manage and share it from anywhere. Integrate Box with Google Apps and Salesforce and access Box on mobile devices" Rated the most secure cloud storage by SkyHigh Networks.
    https://www.box.com/
    Files Connect -- "Cloud Storage services like Dropbox, MobileMe iDisk, Google Docs/Picasa, Facebook photos, FTP, SFTP, WebDAV ... AFS (Apple File Shares) SMB (Windows shares)  protocols"
    https://itunes.apple.com/us/app/files-connect/id404324302?mt=8
    Windows File server
    http://itunes.apple.com/us/app/filebrowser-access-files-on/id364738545?mt=8
    "Dukto is a simple application that allows you to share files between devices connected to the same (wireless) LAN network."
    http://www.tidal.it/?page_id=309&lang=en
    http://www.msec.it/blog/?page_id=11

  • Can't Open PDF Email Attachments

    I have a Treo 650 with ATT/Cingular service. I am unable to open PDF attachments to email (use Versamail and a POP3 server). I can see the attachments, when I click on the message "Do you want to accept (file name)... I reply "Yes" and receive an error message "Failed to receive beamed document." When I hit choice "OK" I get this error message "Error: Database: corrupt database 0x0209". I have unistalled and re-installed Adobe Reader 3.05 for Palm OS from both my Treo 650 and my laptop several times and I still get the message.
    What is really weird is that if I Hot Sync an Acrobat Reader PDF file from my laptop to my Treo 650 I CAN view the PDF - it is only getting them from email to open that is the issue. I can open other types of file attachments from email (WORD, Excel, ...) Any ideas? ATT could not help.

    The files aren't corrupt. The problem is that Adobe Reader for Palm is a two part system. The actual Palm Reader is a relatively small program that is designed to work on versions of the Palm that don't have memory cards, and therefore can only handle files in the special Palm database format.
    The general philosophy is that, the small screen and possibly the small memory (on some Palms) is not appropriate to the presentation of print images, therefore the documents are reflowed and displayed using the Palm's native fonts.
    Reflowing requires that the PDF file be marked up with the logical structure of the document, not just the layout. That is a recent feature (tagging), done to allow reading by devices like screen readers for the blind, and most documents don't have it done at source, so the part of the reader than runs on Windows usually has to attempt to do this. Doing it is complex, because it involves making inferences about the intent of the layout.
    Also, to reduce the load on the Palm part of the code, all images are converted to bitmaps.
    Finally, as noted above, many Palms at the time the software was written, many Palms did not have memory cards and therefore could only handle files in PDB format, so the Windows part of the code wraps the file up as a PDB when you properly hot synch it. That involves adding to the file, it is not just a renaming operation.
    It could be argued that processing power, memory, and the ubiquity of memory cards, now mean that vector graphics could be used directly and the files no longer need a PDB wrapper. The arguments for tagging still hold, though, although some people might prefer to scroll a 150x150 window. Adobe do not seem to have worked on this software for many years.
    I believe it is possible to use third party tools to recover the .PDF.PDB and then successfully email that, but on receiving it, you must put it in a Palm applications directory, not in a directory for normal files.

  • Suddenly I can't open any email attachments in MSWord, Excel or Powerpoint format

    I have been using my  PC with Windows 7 and multiple browsers (IE, Chrome & Firefox) I have experienced the same problem on all three browsers.  For the past week, whenever I downloaded a MSOffice formatted attachment I can download it or
    save it but when I attempt to open the attachment I get an error message that say's "Word, Excel or PowerPoint has experienced an error and cannot open this file---check for file or drive permissions...or open with text recovery converter. 
    If I save the document I can click on "Properties" and then click the "Unblock" box and open normally.  This takes forever and is a real pain---any ideas on how to restore my system? 

    Hi Diamond,
    Which version of Microsoft Office Programs have you installed? What’s version of those attachments. Are they outlook’s attachments?
    Please check your settings:
    Open the control panel, open the administrative tools;
    Choose “Component Services ” and open;
    Expand the Component Services and choose “Computer”;
    Right click “My Computer” and select “Properties”;
    Select the “default properties”  tab and set as the following:
    Default Authentication Level :Connect
    Default impersonation Level: Identify
    Finally please confirm your problem.
    Meanwhile, you could refer to this link:
    http://support.microsoft.com/kb/2387587/
    Best regards,
    Karen Hu

  • Can not view (some) emails with attachments

    There has already been some discussion about individuals getting the "This message has not been downloaded from the server" error.
    http://discussions.apple.com/message.jspa?messageID=4983643
    Has anyone found a solution to this problem? I am using GMail and am having problems reading (some) emails with attachments. I can read the first several lines through the preview view, but can not open (some) emails without getting the "This message has not been downloaded from the server" error.
    The problem appears to be completely random. The problem occurs sometimes after I open the email on my computer, and other times it occurs before I open the email on my computer. And sometimes opening the email on my computer does not cause any problem opening the email on my phone.
    I have seen this problem on two different phones now and have re-created the email accounts on both phone several times. But the problems keeps (eventually) appearing--for some, but not all emails.
     PowerBook G4, Macintosh 512K     iPod nano (2nd Gen 8GB), iPhone (8GB)

    So, I think things are actually sending/downloading and it's just taking time and the iphone is defaulting to the error message.
    I don't think that's the case. I have several week-old messages on my iPhone (each under 300k) that still say "The message has not been downloaded from the server."
    I've been connected to wifi for over an hour now, so that's plenty of time to downloaded these few small emails. I can read the "preview" of the message from the Inbox screen, but when I click on the message itself, I get the error.
    And, those messages with the attachments that I was able to open this morning? I can no longer open them now. Very, very frustrating.

  • I can't open my emails in yahoo so I've made IE my default browser

    With firefox 4.0 I can't open some emails in yahoo mail and I can't seem to find how to go back to 3.6 so I made IE my default browser.

    A good place to ask questions and advice about web development is at the mozillaZine Web Development/Standards Evangelism forum.<br />
    The helpers at that forum are more knowledgeable about web development issues.<br />
    You need to register at the mozillaZine forum site in order to post at that forum.
    See http://forums.mozillazine.org/viewforum.php?f=25
    You need to post a link to the website or post relevant parts of the code to make it possible to inspect the code.

  • Can't open some IDN domain

    Firefox 22 , Windows 7 (64bit) and windows 8 (64 bit) Can't open some IDN domain.
    Example I can open all of this domain with firefox
    [http://ไฮดรอลิกไฮโดรลิก.com] , [http://วอลเปเปอร์-ติดผนัง.net] , [http://ลังพลาสติกลังทึบ.com]
    But I can't open all of this domain
    [http://เครื่องทำน้ำทำน้ำแข็ง.com] , [http://เครื่องพ่นสีเครื่องพ่นสีฝุ่น.com] ,[http://อลูมิเนียมอลูมิเนียมห้องเย็น.com]
    I try to open via google chrome and internet explorer they can open all of those domain.
    My thought are this problem happen only long charactor name of IDN domain but i don't know why and I can't tell the world to open my website with every browser except firefox that not make sense.
    *edit domain from suggestion of jscher2000

    Could you review the discussion in this bug: [https://bugzilla.mozilla.org/show_bug.cgi?id=854041 Bug #854041 – IDN: Summary of broken domains due to new algorithm] and these examples relating to Thai-language domains: [https://bug854041.bugzilla.mozilla.org/attachment.cgi?id=728791 URLs with repeated non-spacing marks]. I'm not sure what rules are being discussed, but do you think the non-working domains are impacted by this?
    About the Bugzilla site:
    * [https://bugzilla.mozilla.org/page.cgi?id=etiquette.html Bugzilla Etiquette]
    * [https://bugzilla.mozilla.org/page.cgi?id=voting.html Voting]

  • I can't open some folders anymore

    Hi everyone
    Since some couple of months, i can't open some folders on my macbook air and pro anymore. when I try to open some folders, than every icon disappears, and I am at the some place I was before. The folders exist, because when I try to open some files from the search bar, it works, but I can search the files into the folder!
    Did anyone have a similar problem?
    tx

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    For this step, the title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process (Finder). For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
    Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    In the Console window, select
              DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
    I know the report is long, maybe several hundred lines. Please post all of it anyway.
    If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

  • Vista-switched from Explorer to FF 3.6- can't download versions/updates like Adobe Flash-error message: INSTALLER WILL CONTINUE AFTER CONFLICTING MOZILLA FF IS CLOSED-Most pics blocked on sites/programs-can't open some programs that Explorer opens- Help?

    I have Vista, recently switched from Internet Explorer to FireFox 3.6-. Since switching over, it can't download alot of versions/updates like Adobe Flash: It error messages: "INSTALLER WILL CONTINUE AFTER CONFLICTING MOZILLA FIREFFOX IS CLOSED".
    Most pics blocked on sites/programs. I can't open some programs that Explorer opens. I would sure appreciate any help!!!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the advice above doesn't resolve things you could try this alternate version:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases. Or roll back to the previous build:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    tt2

  • I am running Vista and Windows Mail, I can not open PDF files when in Windows Mail, I must save to Desktop first, this has changes recently and I do not know why or how to fix

    I am running Vista and Windows Mail, I can not open PDF files when in Windows Mail, I must save to Desktop first, this has changes recently and I do not know why or how to fix.
    Why after 6 year's this has changed?
    I would like to open PDF's straight from Window Mail.

    Good day Jeff.
    I am running most current Adobe Reader X.
    Tks Mark

  • I installed Lion 10.7.4.  Went to use Photoshop Cs and got a popup window.  You can't open the application Adobe Photoshop CS because PowerPC applications are no longer supported.    Is there a way of getting this to work or do I have to get the all new!

    I installed Lion 10.7.4.     Went to use Photoshop Cs and got a popup window.  You can't open the application Adobe Photoshop CS because PowerPC applications are no longer supported.    Is there a way of getting this to work or do I have to get newest version of all of my Power PC apps?

    Welcome to Apple Communities
    PowerPC applications are unsupported in newer versions. You can upgrade Photoshop or you can install Snow Leopard in a partition.
    1. Open Disk Utility (Applications > Utilities) and select your drive
    2. Go to Partitions tab, press + button, create a new partition and press Apply
    3. Insert the Snow Leopard install DVD and reboot pressing C key
    4. Install it in the new partition
    5. If you want to change boot, go to System Preferences > Startup Disk and select 10.7

Maybe you are looking for

  • Use Java to collect data from HTML

    Hi Guys I am doing a online stock trading project, the main part is to collect raw data from http://finance.yahoo.com User can retrieve the stock detail by inputting the right stock symbol, such as "AOL". I dont have too much problem in this part bec

  • Writing to BI on demand using http request in ABAP code

    Hi Gurus I am getting ICM_HTTP_CONNECTION_FAILED error when I execute a program which contains HTTPS request. The purpose of the program is to write in bi.demand.com. The HTTP error code is 400. Also in SMICM I get the following error: ERROR => NiBuf

  • How to view the SOAP message in a web service call + Urgent

    Hi All, Iam trying to test a web service call(Iam using CXF). But I need to view SOAP message sent to web service or need to debug the web service call. Please help me on this regard with example.

  • Error 11556!! When trying to creat Ringtone..

    I have logged into Itunes this morning and be met by the create ringtone details.. Having read the help details and followed them step by step. I select my purchased track to convert and then I get the ERROR MESSAGE 11556 itunes unable to connect to

  • Changing the filename prefix or setting the starting number

    I have two PowerShots. I have been using one for years. My newer one sets the filenames with the same prefix, IMG, and starts numbering at 0001. Can I change this so I don't get duplicate filenames in my photo library. I realize that having the new p