"allow this device to wake up the computer" does not work with fingerprint

Device Manager ---> Synaptics FP sensors (WBF) (PID 0017) ---> Properties ----> Power Management ---> Allow this device to wake up the computer" is grey (=inactiv) and unckecked. How to make it active? Driver 4.5.266. Last version of the software. Everything is ON. What may be a solution.

Hello Jacky ,
Do you mean that after rebooting the computer , the option ‘Allow the computer to turn off this device to save power’ is enabled?
And you are the only one user that affected?
If you are the only user that affected, please refer to the following article to fix the corrupted profile.
http://windows.microsoft.com/en-au/windows/fix-corrupted-user-profile#1TC=windows-7
If you are not the only user that affected, please go to the manufacturer website and update the driver.
Best regards,
Fangzhou CHEN
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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"Allow this device to wake the computer" option resets

Hello All,
I'm wondering if anyone has come across this. Everytime I disable the Power Management option "Allow this device to wake the computer" click OK, the setting stays, once I reboot the computer, the option is enabled again.
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Hello Jacky ,
Do you mean that after rebooting the computer , the option ‘Allow the computer to turn off this device to save power’ is enabled?
And you are the only one user that affected?
If you are the only user that affected, please refer to the following article to fix the corrupted profile.
http://windows.microsoft.com/en-au/windows/fix-corrupted-user-profile#1TC=windows-7
If you are not the only user that affected, please go to the manufacturer website and update the driver.
Best regards,
Fangzhou CHEN
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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"allow this device to wake up the computer" does not work with fingerprin​t

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"allow this device to wake up the computer" does not work with fingerprint