Allow version of Muse file to be downloaded from BC and edited (instead of always needing the original Muse file...which can get lost)

I would be nice if this feature existed so that we don;t have to always keep track of the original Muse file.

I would suggest uploading the Muse file to the website for safe keeping. I also have a backup service called Back Blaze that stores backups of my client files.
my 2¢

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TS2776 i recently transferred my itunes file to a new pc. i am unable to play some songs i had imported to itunes and it says it cannot find the original folder. how can i play these files?

i recently had to rstore my pc. i had copied my itunes file to a flash drive and have since reinstalled it. Now, i am unablt to play certain imported files and have and exclamation mark. it says itunes cannot find the original folder. how can i play these songs if there is no other folder to find them in?

If you right mouse and select Get info it will show you the Apple ID used to purchase these songs.
Usually the name of an apple id is based on the email. So knowing that you may have forgotten the Apple ID password.
You can request a new password here http://www.apple.com/support/appleid/

I downloaded itunes update 10.5 and now all tunes I have downloaded from Walmart and Amazon don't play on my PC properly. How can I fix this?

I downloaded intues update 10.5 to my PC and now all the music I have downloaded from other venues, Walmart and Amazon don't play correctly. How can this be corrected? I am currently using windows XP.

I have an ITunes account. I got it when I got my IPOD. I've thought about upgrading, but I didn't see any reason to buy a newer IPOD because they all come with so much stuff I don't want/need. I don't have my current IPOD filled yet and I really don't need an IPOD Touch that has capabilities that my Droid already has. I don't need to be concerned with documents, mail, attaching to Facebook or playing games. I can do all that on my phone. I just want to maintain my music between 3 devices.
So now that I see it is not to my benefit to have this product---can you point me in the direction to cancel this? And how do I get my music back? Will it show up once I cancel my account?

To switch PCs, do I need the original install disk or can I just use the upgrade download and s/n?

I need to download my Acrobat 9 Pro on a new PC, but I cannot find my original product installation disk for Acrobat 8. I have my serial # and the download link for the Acrobat Pro 9 upgrade. Do I need to install Acrobat 8 first, and then download the upgrade? How would I do that without the installation disk?

Welcome to the Apple Support Communities
You say that you have Mac OS X 10.7.5, so if it came preinstalled, see that you can't reinstall it because it's registered to the old owner. Call Apple to get replacement DVDs
If you want, you can upgrade to Mountain Lion. See if your computer is supported > http://www.apple.com/osx/specs Open App Store and purchase Mountain Lion

I try to open iphoto and it comes up with You have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version of iPhoto. I have downloaded photo manager and it's telling me to update but it wont update...

I try to open iphoto and it comes up with You have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version of iPhoto. I have downloaded photo manager and it's telling me to update but it wont update...

iPhoto is Apple's included program to manage your photo's and pictures.
It receives updates over time with Software updates and new machine or iLife purchases.
When iPhoto gets updated or a newer version is used, it may alter iPhoto support files, but newer iPhoto versions usually always compatible with older files which it then updates.
If you used a newer iPhoto on your iPhoto support files, then they got altered to the newer format, older iPhoto versions can't read the older format.
Somewhere along the line you somehow got a older version of iPhoto on your computer, you need to fine the newer version of iPhoto (not this photo manager, sounds like another program)
Or somewhere along the line you used a newer iPhoto version (like on another Mac) and it altered the iPhoto support files on your older version of iPhoto.
So the key here is to find the newest version of iPhoto and use that to access your iPhoto support files.
If you didn't access your iPhoto support files from another Mac, then you should have the newer iPhoto version on your computer.
Once you find it, and get it in the Dock, you should remove the older iPhoto version from your computer to prevent this from happening again.
Lastly, if the newer version of iPhoto is somehow gone off your computer, you should be able to get a copy off the latest OS X install disk or iLife using a free program called Pacifist.
http://www.charlessoft.com/
Then you need to check for updates for iPhoto in the program itself, the current version is 9.1.2

I have a Windows 8.1 system, I am trying to use the link that customer support gave me earlier to download CS6 Design and Web premium. I did the 1hour and 40 minute downlaod but when i try the second download file it says not all file wre archive. Anyone

How do I fix. after downloading says I need to download all parts and pieces are missing.

you need files 1 of 2 and 2 of 2, an exe and a 7z. download both, place both in the same directory and double click the exe.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I need to know how to delete the most recent version of Firefox. I JUST downloaded it tonight and my computer doesn't have that little edit bar to work with so I can download the proper Adobe player and my internet has been screwed up ever since I downlo

I need to know how to delete the most recent version of Firefox. I JUST downloaded it tonight and my computer doesn't have that little edit bar to work with so I can download the proper Adobe player and my internet has been screwed up ever since I downloaded the new version of Firefox. I just want the old version of it back since I apparently can't download the Adobe stuff that is necessary to keep my computer safe from Hackers. It sure would have been nice to know there was an issue with the new Firefox Update BEFORE I uploaded it. I have Vista which is usually an issue with both Adobe and Firefox. I don't seem to be able to run much of Adobe at all on my computer because of the Vista.
== This happened ==
Every time Firefox opened

I have also noticed all my settings won't stay set, example....I removed the check mark from "third party cookies", the when I close Firefox and reopen the check mark is back, also my tool bar has screwed up....can't reset, been having trouble the up grade.

I'm downloading from Itunes and have come across error = 404 and 403. Anyone know what this is? Corrupted file maybe?

I'm downloading from Itunes and have come across error = 404 and 403. Anyone know what this is? Corrupted file maybe?

It means that iTunes looked for something on the iTunes Store servers and either it wasn't there(404) or the iTunes Store servers denied access to it(403). These can't be resolved at your end.
(62039)

HT201250 I only want to keep the latest backup version of my files. Can I delete all the earlier backups & if so, how?

I only want to keep the latestTime Machine backup version of my files. Can I delete all the earlier backups to save my external drive space, & if so, how?

Jamarac wrote:
I only want to keep the latestTime Machine backup version of my files. Can I delete all the earlier backups to save my external drive space, & if so, how?
Doesn't sound like much of a backup plan, but why not just wipe your backup drive and make a fresh backup of your current system? Be easier and safer,
Cheers
Pete

I need to connect to my work PC remotely from my macbook. I think I need the citrix software. But which version and what is the procedure?

I need to connect to my work PC remotely from my macbook. I think I need the citrix software. But which version and what is the procedure?

Probably don't need citrix software. Is you computer in the office on LAN? Also, is the office computer setup for remote access? If it's windows then its going to be running Remote Desktop Protocol (RDP) natively. If it is in fact RDP that your windows machine at work is using then you need to download RDC for mac. I use it to connect to my work computer using RDP (don't tell the "Info Tech" dude at my office) and if your not too tech savvy I would suggest trying GOTOMYPC. It's alot easier to setup. But if you have experience in setting up remote access and your Windows office machine is connected through LAN and your IT TECH has allowed port forwarding then you should be just fine with RDP and it's free!!! But are you logging onto your actual computer at work or logging into the "SERVER" through your work machine... believe me it's two completely different things.
Basically, you'll need:
1. Physichal IP address of work computer. (If office computer is on WIFI this won't work) use IPCONFIG commands in command prompt
2. Port forwarding needs to be enabled by your IT Tech
3. Remote Desktop settings will need to be enabled on the office computer
4. Download RDC for mac (search google)
5. Type the physical IP address into RDC and hit connect... type in credentials and your all done.
We need lots more details though... there are many ways to connect remotely and if your office already has a system in place for remote access then any details would be helpful in determining which method will suit you best. If it's citrix just have your IT dude set it up. If you think you need citrix then good luck....

When I open itunes to play content I've already purchased and while attempting to view trailers for movies in the itunes store, I receive a generic error message from windows, and I'm directed to reinstall the latest version of itunes. Not a fix. Help?

When I open itunes to play content I've already purchased and while attempting to view trailers for movies in the itunes store, I receive a generic error message from windows, and I'm directed to reinstall the latest version of itunes. Not a fix. Help?

after perusing other subjects with playback issues:
this is the fix:
-Launch Control Panel - Double click Quicktime, If you do not see quicktime, look on the top left side of control panel and switch to classic view. This will then allow you to see Quicktime.
-Now click the advanced tab and click on Safe Mode GDI Only, Apply, then ok.

When trying to add music to a slide show from my PC to TV through Apple Tv the photos are fine but I get an error message that says the music cannot be downloaded.

When trying to add music to a slide show from my PC to TV through Apple Tv the photos are fine but I get an error message that says the music cannot be downloaded.

Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems...

I am trying to download from iTunes and when I clicked on the Sync button, it indicates that it is waiting to start and then says the sync failed. what is the problem

Trying to download from iTunes and when I clicked on the Sync button, it indicates that it is waiting to sync. Then it comes back saying sync failed. What is the problem ?

Few questions..
are you using windows or mac?
what version of itunes are you using?
have you EVER been able to successfully sync with itunes?
what iOS version are you running on your phone?
This is a great article for syncing with itunes. Good Luck
http://support.apple.com/kb/HT1386?viewlocale=en_US

I can't transfer my library downloads from Adobe Digital Edition to my e-reader. It "quits unexpectedly" every time. Adobe: what is the solution?

I can't transfer my library downloads from Adobe Digital Edition to my e-reader (Kobo Aura). It "quit unexpectedly every time. Adobe: what is the solution to this?

please let us know, book type that you are trying to transfer (pdf or epub)
you can check this at:
1. Open the file in Adobe Digital Editions.
2. Select the book that you are trying to transfer.
3. Go to File -> Item Info
4. Check Location.
You will see the file extension (pdf or epub)
Thanks

I downloaded my CSDesignWebPremium and when I tried to mount the disk--an error message said "DesignWebPremium,_CS6_LS16.dmg" not recognized

I downloaded my CSDesignWebPremium and when I tried to mount the disk--an error message said "DesignWebPremium,_CS6_LS16.dmg" not recognized
(I am using a MAC 2.6 GHz Intel Core i7 (16GB 1600 MHz DDR3) OSX 10.7.5)

Squasha9 it would appear that the DMG you downloaded is corrupted. Where did you download the installation files from? You can download a copy of the installation files from Download CS6 products.

Allow version of Muse file to be downloaded from BC and edited (instead of always needing the original Muse file...which can get lost)

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