Alltel Curve 8330 email problems

Hello everyone,
Hopefully somebody can help me with this. My mother has had problems recieving emails on both of her email accounts for the past few days. She can send email out. I've tried pulling the battery a few times and validating the accounts. She has an 8330 running OS 4.5.0.89. Any suggestions? Thanks for the help!

I see. It would be best to check with them then. Do you know if it was setup with outlook web access credentials? If so then they could look at these articles:
http://www.blackberry.com/btsc/KB02858
http://www.blackberry.com/btsc/KB04804
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Blackberry Curve 8330 Email Help (MS Exchange)

I am currnetly working on the Blackberry Curve 8330. I need to configure this phone to work with Microsoft Exchange. I need to somehow access the advanced settings of the phone so i can put in the IP address of the Server, so i can receive emails from the Exchange.
If anybody had any ideas please let me know.
Thanks
Solved!
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Hi and Welcome to the Forums!
If you are attempting to configure it for BES, then I suggest seeing your BES admins as they control the activation process.
If you are attempting to use your firm's internet-facing OWA and use BIS, then use these instructions:
KB03133 How to associate a Microsoft Outlook Web Access email account with a BlackBerry Internet Service account
If you have some other configuration, please let us know what it is so that we can guide you better.
Cheers!
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Curve 8330 email & Mac Mail issue

I have a Curve 8330, about two years old. Service from VZW, and I am set up with BIS. My email account is from comcast.net. My laptop is a MacBook Pro and I use Mac Mail for my email program on that. I just changed over from using Entourage (by Microsoft) for Mac to Mac Mail as my default email. The day I did that I started receiving (on my Curve) emails from Nov. 2009. That corrected when I had Verizon delete my email account and re-establish it. Then just today I received some duplicate emails of what I had already received earlier in the day. NOTE: Neither the old emails nor the duplicates showed up on the laptop, using the same email address. The duplications have not happened since noon today. VZW CSR went into the BIS website to establish my account and I just validated that. THE Question remaining (besides what caused the old emails and the duplication) IS: when I receive emails on the laptop Mail first, they show up BOLD (as unread), within seconds of the same email coming into the Bb Curve, the email on the laptop goes to Un-Bold as in Read already. That never happened in Entourage. What's up with that?

The issue with the duplication and old email is probably due to the messages being left on the mail server, and when you changed mail programs it downloaded them all again. This somehow made these messages look like new email to the BlackBerry Internet Service, so it downloaded them to the device again.
As for the read and unread status changes, I have a few questions. Do you have your email account setup in your Mac Mail as IMAP or POP? Also do you know if your email account is setup to use IMAP or POP on the BlackBerry Internet Service?
Hope this helps.

BlackBerry Curve 8330 Email Deletion Question

Greetings and Salutations Black Berry People!
I have a BlackBerry Curve 8330 and a question concerning it.
My phone is currently connected to an exchange server that I sync with my phone. Is there a way to delete emails from my phone all at once, a mass purge of old emails under 1 condition: I don't want the emails on the exchange ( the old ones) to be deleted as well.
I've set my phone to delete messages from my phone after 30 days but can I do what I said in the above paragraph now?
Thanks a bunch!

hello,
in the messages application options, there is one to check delete on : handheld only.
so that if you delete a message on your blackberry, it is not deleted on the server.
in the messages list, you can hover on a date, hit menu key and select "delete prior". It will delete all messages that have a date before that date.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

BlackBerry Curve 8330 - Email is showing up as a text alert

I recently set up an email account on my BlackBerry Curve 8330. Now I am receiving my emails as a text msg alert.
How do a I resolve this so my email as its own folder.
Thanks.

Start by doing a battery pull - while the device is on, remove the battery for 30 seconds, then reinsert it and wait for the device to reboot. Does that help?
If it doesn't, ensure that the email folder isn't just hidden. On the homepage, press the BB Menu button and select Show All (should show a little check mark). See if you can find the email folder.
If that still doesn't work, please let us know as there are some other things we may be able to try.
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BlackBerry Curve 8330 Sound Problems...HELP!!!

Okay I just got my BlackBerry Curve 8330 about 2-3 weeks ago and it's great. But yesterday I noticed that the notification tones for the sound profiles aren't working I've checked them to make sure it's not on mute or turned off, and they weren't. And when I went into the media thing and went to go listen to the ringtones, they wouldn't even play. I don't know what's wrong with it, I've tried looking at the help thing in my BlackBerry, but it doesn't help. Also I don't have internet on my BlackBerry so that can't be a cause. Can anyone please help me and tell me what's going on with my BlackBerry and help me fix it?

Does it happen 3 times a day?
I do a pull once a week just for maintenance. Like a PC you can have fragmented memory, temp files, open files from rouge apps, etc and doing a battery pull resets them.
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Help on BB curve 9320 - email problem

PROBLEM: Whenever I send a mail from the handset, it shows as "SENT" but the receipient does not receive the same...
FOLLOWING IS THE HISTORY of changes in the handset
1. My BB curve 9320 was linked with Enterprise Activation Account in the beginning...
2. Right now, i need not have to use Enterprise Activation ACcount. Following was the process carried out for this:
a - From my voice plan and data plan service provider I changed the account to remove "Enterprise ACtivation Account"
b - I went for a new data plan that is compatible with Blackberry handsets...
c - From the handset, options -> security -> security wipe, I selected all and did a "wipe".....All the information got deleted...
3. Now when I select, setup -> email account -> the handset displays -> "BLACKBERRY HANDSET SIGN IN"....I forgot the password of the same.... "Why should this dispaly happen when I want to use the handset only to check emails of my personal accounts?"
My requirement is:
1. I wish to add two personal account of mine....

Can you clarify a bit? Is it asking for a device password or is it asking for a BlackBerry ID password? These are two different things.
If it's just asking for a device password then it likely still has the IT policy from the BES you were connected to. You can remove that IT policy by following the instructions below:
http://www.blackberry.com/btsc/KB18998
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Blackberry Curve 8330 Email Filters

Almost all the mail I receive on my Blackberry is spam. I have good Outlook filters on my desktop computer, but my Blackberry has vastly too much spam.
If this were my desktop, I would solve the problem by only viewing message from people in my address book. When I go to the Blackberry site, I see there is filtering functionality, but the box in which you place filter email addresses is quite small. My Outlook address book contains about 2,500 contacts, so if I want to limit my BB messages to my Outlook contacts, I would need to copy/paste 2.500 email addresses in this small box.
I am looking for any suggestions as to how to best limit my BB email messages to my Outlook contacts. Anyone??

Start by doing a battery pull - while the device is on, remove the battery for 30 seconds, then reinsert it and wait for the device to reboot. Does that help?
If it doesn't, ensure that the email folder isn't just hidden. On the homepage, press the BB Menu button and select Show All (should show a little check mark). See if you can find the email folder.
If that still doesn't work, please let us know as there are some other things we may be able to try.
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If your issue is resolved, don't forget to click the Solution button on the resolution!

Blackberry Curve 8330 Verizon problems/solutions please

1. How and why are the voice calls logged in multiple areas?   I want a folder for JUST MY EMAIL PERIOD. I don't care to see a call log or a listing of calls in my email messages folder! How do I seperate them?
2. Voicemail as a text message? how to stop that? I want a different notification sound for voicemail only! Why havent they figured that out?
3. Delay in being able to speak when receiving a call...I can press talk, and I have to listen for the call to connect before I can speak..any ideas how to fix? anyone having similar problems?
4. How organize ringers on the phone in ABC order..It seems my downloaded ringers are all mixed in with the standard ringers?   I've tried to use the blackberry desktop software to organize them as well as the media area options on the phone..and it doesn't seem to organize them...any help would be great..
Thats all I can think of right now...
Thanks everyone!
Ken

Welcme to the cmmunity supprt frums
I will try to help on a couple
peakcomp wrote:
1. How and why are the voice calls logged in multiple areas?   I want a folder for JUST MY EMAIL PERIOD. I don't care to see a call log or a listing of calls in my email messages folder! How do I seperate them?
Go to your message icon>>Press BlackBerry Button>>Press options >> General options > > SMS EMAIL Inboxes > > Separate
2. Voicemail as a text message? how to stop that? I want a different notification sound for voicemail only! Why havent they figured that out?
That shows up as a SMS to alert you that you have a missed voice mail.
Nurse-Berry
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8330 Email Problem

I set up my 3 email accounts (google, yahoo, msn) when I first bought my phone. Without thinking, I changed all 3 passwords to the email accounts on my PC and I stopped recieving emails completely.
For a while I was able to still send emails from my msn account but that recently stopped. Of course, I forgot my email settings password and requested it multiple times from my phone and everytime it says that it was sucessfully sent.
Today I finally tried from my PC and I recieved the password. Of course, I now don't remember the username (I'll never let my husband set my phone up again. He didn't write anything down haha).
Is there anyway to reset a username? Once I get past that issue, will I be able to update my email passwords from my phone so I can finally begin using that feature again?
Any help would be greatly appreciated.
Thank you
Valerie
Solved!
Go to Solution.

Call your carrier's support service. They can let you know your BIS user name.
tanzim
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Blackverry Curve 8330 trackball problem *Help*

Hello, I'm having issues with my trackball is there anyway to fix it? Would it be a lot of money to fix this or no?

Hi V1nom
Welcome to BlackBerry Support Community Forums
Please go through this Knowledge Base Article and follow the Suggestion and see if that help in resolving your problem with your trackpad.
KB29640 : Trackpad ,trackball, or keyboard not working on a BlackBerry Smartphone.
So please try it and let us know how it goes.
Prince
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

BB Curve 8330 profile problems

I am new here and BB i am trying to find out why my proiles will not work on loud after i have had it on quiet all day. When i turn it back to loud i get no sound. HELP PLEASE I AM DESPERATE

Hi,
In this case i would recommend wiping the BlackBerry smartphone. To do this we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click on the Backup and Restore button and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry smartphone.
Once backed up please follow the link below to perform a security wipe of your BlackBerry smartphone.
Link: http://www.blackberry.com/btsc/KB14058
Test the BlackBerry smartphone and proceed with a selective restore as outlined below.
Link: http://www.blackberry.com/btsc/KB10339
Thank you
-DrP
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8330 alltel curve won't sync with PocketMac, even after driver update

Sooo I have a blackberry curve 8330 I recently got through Alltel. I
installed PocketMac twice now, and was reading all about the FAQ's and
tech. support and it's not recognizing my blackberry. I tried syncing
and it said the "error 1: skipping" thing. I also downloaded the
"driver update" and it's still doing the same thing. It shows my phones
like charging when it's plugged in but I can't sync it. This is my
first blackberry and I'm confused.
Can someone help me, please?
And, does anyone know what "Enterprise Activation" is?
Thanks
EDIT: sorted out the formatting
Message Edited by Andy on 07-26-2008 09:21 AM

I also had problems syncing my 8330 Blackberry with my Mac with a program called PocketMac and after installing and reinstalling the program several times and syncing for hours on end (the program was just sitting their), I also spent $49.95 for PocketMac Tech Support. Still no results. I did a little more research and I found a program that I thought was easy to install as long as you follow the simple instructions and it worked great, the program is The Missing Sync for Blackberry Version 2.0.1. it cost $39.95 it is available at www.markspace.com.

Blackberry Curve 8330 and Exchange Email??

Just got a Blackberry Curve 8330 and was hoping I could use it to get my corporate email. We are using Exchange SP2 behind an ISA 2006 firewall and OWA is using a self-signed certificate for SSL. When I attempt to setup this email on my Curve it can not connect to the Exchange server. I was told that the Blackberry could use OWA to connect, but I am guessing either the ISA server or the self-signed certificate for OWA is causing the problem. I really love the phone and don't want to have to swap it for something else because of this issue.

Ok, well first things first, Does your company have a Blackberry Enterprise Server with their exchange??
If they do, u need to have a Blackberry Enterprise plan on your service and you can connect straight to their BES/Exchange.
If they don't have a BB server, you will need to create a pop3 email to link to your device, and have your company forward all your exchange email to your pop3 email.
This is so large companys must 'pay' a few grand to host a Blackberry server and thus have the email all go through fine..
If your company does not wish to do this, you must sneak around it the 'Blackberry Internet Solution' way...
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
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Curve 8330 Voice dialing and sound problems, Please help!

I got this black berry curve 8330 from a friend on the weekend to replace my broken Pearl. He said it worked fine but it sometimes had a voice dialing problem. After wiping all the personal data and activating the phone the voice dialing went nuts. Every 6 to 9 sec the voice dialing would activate with no sound. meaning you don't hear the lady voice say, "say a command". After reading many forums posts I download memmax and removed all VAD files. But I will still left with no sound. I went and did a test on the hardware and the speaker and microphone both worked fine. Puzzled I tried playing a ringtone, , it plays maybe the first second of the file and then the sounds goes away but I am able to get it back by press the Speaker/$ key. I then tried making a phone call and the phone was working just fine. About an hour later I tired calling someone and the issue had raisin again. This time I was unable to get the sound back. (I tried resetting many times with no success.) I could still play media files, but was unable to get sound making or receiving calls (this includes the other party not being able to hear me as well.) I tired changing profiles with no success. I then did some more reading and tried updating the OS. Once that was done and voice dialing had been reinstalled and started acting up again. SO I removed it and basically everything happened all over again. So right now I have a phone that I can’t make calls on but I can still text and use the internet. Does anyone know a solution to this problem? Should I try wiping the OS and reinstall or is this phone toast?

The msi nforce package 2.29 fixes the NVMCP.SYS error and turns it into a very rare system freeze. 8o
Very rare!
been waiting almost 9 months for this fix so i could pull the damm soundblaster out! :O

Alltel Curve 8330 email problems

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