Allways device out-of-sync

Hello
I allways have out-of-sync device.
I Have LMS3.2 with RME 4.3.1
Although, I configured "exclude command" with "ntp-clock priod .certificate. and so on." for the dev category "switch and hub".
But when I click "out of sync" it allways shows me the device ( SW 2950..SW3560 .) with difference like ntp-clock.
This happens also after a new config ftech.
Can you help me .
Rgards
Michel Misonne

Hello Jo
Here is my screenshot.
I noticed also that the device which are allways out-of-sync are 3560V2.
If I checked the device pakage , I have the package "Cat3560" ver 7.1
Rgds
Michel

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Hi John,
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Hi Martin,
lst date for the Support is April 30, 2014
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Below is the DxDiag report for my laptop:
Time of this report: 4/22/2012, 00:15:58
Machine name: TIMES-LAPTOP
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.111025-1629)
Language: English (Regional Setting: English)
System Manufacturer: TimeComputers
System Model: VT8372
BIOS: Insyde Software MobilePRO BIOS Version 4.00.01
Processor: mobile AMD Athlon(tm) XP 2000+, MMX, 3DNow, ~1.7GHz
Memory: 1248MB RAM
Page File: 809MB used, 2790MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904) DX
Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
------------ DxDiag Notes ------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
-------------------- DirectX Debug Levels --------------------
Direct3D:    0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
--------------- Display Devices ---------------
Card name: S3 Graphics ProSavageDDR
Manufacturer: S3 Graphics Co., Ltd.
Chip type: S3 ProSavage DDR
DAC type: S3 SDAC
Device Key: Enum\PCI\VEN_5333&DEV_8D04&SUBSYS_83751071&REV_00
Display Memory: 32.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Digital Flat Panel (1024x768)   Monitor Max Res:
Driver Name: s3gnb.dll
Driver Version: 6.14.0010.0025 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/2/2004 14:02:26, 402048 bytes
WHQL Logo'd: Yes   WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: s3gnbm.sys
Mini VDD Date: 3/2/2004 14:02:30, 167040 bytes
Device Identifier: {D7B75DD3-CE44-11CF-D873-7FA3A1C2CB35}
Vendor ID: 0x5333
Device ID: 0x8D04
SubSys ID: 0x83751071
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_A ModeMPEG2_D
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled DDraw
Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
------------- Sound Devices -------------
Description: Vinyl AC'97 Audio (WAVE)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_83751071&REV_50
Manufacturer ID: 1
Product ID: 100
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HW Mix Bufs: 1, 0 Static/Strm
HW 3D Bufs: 0, 0
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Description: Vinyl AC'97 Audio (WAVE)
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Default Voice Capture: Yes
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Driver Attributes: Final Retail
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DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
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Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
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Device Name: Mouse
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Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
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Vendor/Product ID: n/a
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+ USB Root Hub |
Vendor/Product ID: 0x1106, 0x3038 |
Matching Device ID: usb\root_hub |
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Would you mind opening a new bug on this at bugbase.adobe.com? Please include your dxdiag report, a specific URL and a link to this forum thread.
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How do I fix out of sync audio and video on my ipad2?

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Premiere Pro CC 2014 - Video playing faster than audio - Out Of Sync?

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https://files.secureserver.net/0suHs98nozqsKz
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Online Storage - Download File
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So i got a call from AJA (the Manufacturer of my IoExpress Break out Box for Premiere)
Here's the Scoop:
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Just for some reinforcement on this subject, these are the settings recommended by Aja for running their hardware in CC 2014:
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Is out of sync audio because of Final Cut Pro X or DVD-R 8x?

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In FCPX, Share>DVD>Settings>Output Device>Hard Drive. That will make a disk image.
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Out of sync audio six channels

Dear All,
I have not had a problem with this before, but suddenly I have out-of-sync audio when mixing six channels in FCP. Using my Canon XL1-S, I recorded 4 channels of audio in 12 bit mode, 32 khz. I then added another two channels of audio from a separate Sony digital recorder into the FCP edit. First I set the sequence settings to 32khz and ran everything in 32 bit mode, converting all of the audio through Quicktime pro. The 4 channels from the Canon XL1-s are in perfect sync, but the two channels from the Sony digital are playing at a faster speed and are drifting as the movie progresses...the length is 1:25:00. I then went back and converted everything to 48khz and changed the Sequence settings accordingly, but the Sony audio is still drifting and playing more slowly than the other two channels. What am I doing wrong and how can I bring all of the audio together? Thanks. I'm working with FCP 6.0.6 on a Mac Pro with Snow Leopard 10.6.6. Barbara Smits

Hi -
Barbara Smits wrote:
I have not had a problem with this before,
meaning you have done this exact procedure successfully before?
but suddenly I have out-of-sync audio when mixing six channels in FCP. Using my Canon XL1-S, I recorded 4 channels of audio in 12 bit mode, 32 khz. I then added another two channels of audio from a separate Sony digital recorder into the FCP edit.
What is the format of these Sony files?
. . . the Sony audio is still drifting and playing more slowly than the other two channels.
Unless you are timecode locked between devices, it seems reasonable to me that there will be sync drift if the Sony external recorder is not locked to the video signal.
You might try selecting the Sony audio clips on the timeline and adjusting the speed slightly, such as 101% and see if that gets you closer to sync.
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Out of Sync Audio and Muted Headphones

Specs:
AMD Quad-Core A8-6410 Processor + AMD Radeon(TM) R5 Graphics
15.6-inch diagonal HD BrightView WLED-backlit Display (1366x768)
8GB DDR3L System Memory (1 Dimm)
750GB 5400 rpm Hybrid Hard Drive
*as stated on the site
The audio drivers listed in the device manger are:
AMD High Definition Audio Device
CyberLink WebCam Virtual Driver
Realtek Definition Audio
*all upto date
Also has built in beatsaudio
Issue:
The audio is fine as long as I don't plug anything into the headphone jack. After I use headphones, regardless of which, the audio begins to go out of sync from the video. The video seems to lag behind the audio by a couple of seconds. The current fix I do is simply closing the program, be it Chrome or a video player, and restart it. This tends to fix the issue sometimes, until it happens again. The built in speakers have no issue unless the headphones mess up the audio then they begin to show the same effect. Also when the headphones are plugged in and I pause a video and maybe go to another page for a bit and then return to the video, it has become muted and the Volume Mixer will show a Chrome icon producing no noise. When I restart Chrome, either the previous Chrome icon remains present with no noise on the volume mixer or it goes away and a new active Chrome icon has taken its place. Is there some sort of audio issue here that is known with this computer and is there a genuine fix?
If more info and specifics are required I will gladly produce said info.
This question was solved.
View Solution.

Hi @DannyOhm ,
You would need to restore you Windows back to factory settings on your Notebook. Here is a document that will help do this.
If that does not help you can call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link to get the support number for your region. They will be happy to assist you immediately.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Audio and video out uf sync

I'm using Premier elements 12. When I open a VOB file, the audio and video are not in sync. I can open that same file with windows media player and all is well. What do I need to do with respect to editing a file like this?
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Pete Blair
In all your information, I did not see what computer operating system your Premiere Elements 12 is running on? Have you updated 12 to the 12.1 Update, using an opened project's Help Menu/Update? If not, please do so.
Your issue may relate to the details of your "VOB file" and how it was ripped/copied from the DVD-VIDEO and DVD disc to get it into a Premiere Elements project.
a. project preset set for NTSC DV Standard or NTSC DV Widescreen (whichever corresponded to your recording details)...or PAL equivalent.
b. DVD disc in burner tray
c. Add Media/DVD camera or computer drive/Video Importer/.....
It does not happened often, but if audio is out of sync and you are not using the above route, then consider the Command Prompt way described in the
following
ATR Premiere Elements Troubleshooting: PE: DVD-VIDEO/Seamless VOB Ripping
A just in case note, contrary to some, it is not necessary to convert VOB (VTS_01_1.VOB video file and any files in that series) to any other format in Premiere Elements.
Please review and consider and then we can decide what next.
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ATR

Audio and Video out of sync during editing. PLEASE HELP

I am using a MacBook Pro. Specs are:
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When I import a video into AfterEffects CC, the audio and video are out of sync. The audio and video files are the right size, length etc. but are way out of sync. By the end of a 2 minute video, it can be out by up to 5-6 seconds. This applies to videos imported from any device. iPhone, USB and even videos I've recorded directly from my computer. Most files I try and import are MP4 files, but I've found the same issues with all other video files. I've even tried importing them separetely as an audio file and then as a video file. Nothing seems to work. I am also experienceing the same issue with Premiere CC.
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Without knowing the specs of your videos it is hard to say. I'm also running a Mac and am having no such issues.
My first thought is that you have something from a 3rd party installed that is causing conflicts. If all else fails try transcoding your mp4 files to a frame based codec using the Adobe Media Encoder. Pick one of the Apple production codecs or Jpeg compressed QuickTime.
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Audio and video out of sync on converted AVI file

I am trying to convert a DVD to an AVI for playback on a device. When I import the DVD and publish it as an .AVI the output audio and video are out of sync. After about an hour of playback the audio lags the video by a full second. How can I correct this problem?

Walter0325
If you have Premiere Elements 12 on Windows 8 and you want to rip VOBs from the DVD-VIDEO to export subsequently to DV AVI, here are the details....
1. Do you have DVD-VIDEO standard or widescreen? Set the Premiere Elements 12 project preset manually.
File Menu/New/Project. Set the project preset to NTSC or PAL DV Standard or NTSC or PAL DV Widescreen depending on what you have.
Before you exit the new project dialog, make sure that you have a check mark next to Force Selected Project Setting on this Project.
2. In the Premiere Elements workspace, use Add Media/DVD camera or computer drive/Video Importer to get the VOBs (only the ones in the series VTS_01_1.VOB. Set to a folder in the Save In: location. Check mark next to Insert in Timeline. Hit Get Media.
3. If you have an orange line OVER the Timeline content, press the Enter key to get the best possible preview of what you have on that Timeline.
If after all that, the audio is out of sync, then use the Command Prompt method to get the individual VOBs into a single file with all the VOBs seamlessly merged. This worked nicely for a recent user here. See details in my blog post how to for the Command Prompt way.
http://www.atr935.blogspot.com/2013/09/pe-dvd-videoseamless-vob-ripping.html
Please do not hesitate to ask if you need clarification on anything that I have written.
Depending on your results, more information may be requested about the specific properties of what you have on that DVD disc.
Thank you.
ATR

Capture worked now it's out of sync

As a new FCP user, I am capturing my a/v from a Cannon 2R50MC. Source tape is recorded as 12 bit and the capture preset is edited (see details below), I am capturing to my internal and copying them to external after capture. It I don't I get a timecode break error message and it aborts.
The project I am working on has almost 200 source tapes and I captured my first 12 with out much of a glitch.
On tape 13 my audio and video are out of sync. It does not drift out of sync, it is out of sync from the first frame.
I tried a couple things and then decided to clean the tape heads of the camcorder (using it for playback, it is same camcorder that recorded the source) and it captured tape 13 in sync. On to tape 14 and out of sync again. I changed the device control preset from firewire ntsc to firewire ntsc basic, cleaned the tape head and 14 was in sync. On to tape 15 and out of sync again. I tried unchecking User Pref sync audio capture and capture preset of mix 4 channels instead of 1st 2 channels. These things have not helped.
At the end of the captures that are not in sync I get an Analyzing DV Audio window that stays open and working quite a while "Validating Audio Data."
I have tried capturing 10 min at a time and the first capture was in sync and the second capture of 10 min is out of sync.
I did try capturing a very early tape in the series (probably the least valuable to the project) and it worked in sync. Now I am noticing that the later tapes were taped using a wireless mic and the earlier audio was from the camcorder's built in mic. Could this be the problem? This does not explain the first 12 captures working as they were recorded with the wireless mic.
My A/V settings are:
Seq preset: DV NTSC 48 kHz
Cap preset: DV NTSC 32 kHz (copied and edited from DV NTSC 48 kHz) (Device: DV Audio, Input: First 2 channels, Format 32.000 kHz 16 bit 2 chan)
Device Control: FireWire NTSC
Video Playback: Apple FireWire NTSC (720 x 480)
Audio Playback: FireWire DV (also tested default with no better results.
Does anyone have a reason/solution to why it was working and now isn't?
What about work arounds. Can I resync the tapes and then reliably make clips and edit the video with those clips?
ALSO:
The camcorder window says: 12 bit and Stereo1, should there be a stereo capture setting, I believe I'm capturing in mono?
I typed a lot of this up and posted yesterday but no solutions yet, sorry bout posting twice, I'm desperate for a solution, running out of time, ya'know all the usual constraints.
Thanks ahead of time. T.

It works I don't know why...
I'm not complaining but maybe someone out there can explain it to me.
I am capturing through this procedure:
I test a one minute clip (arbitrary time length). I get an Analyzing DV Audio window that is Validating Audio Data. I cancel out of that window (if I don't cancel out of the window and view the clip when it's done it is out of sync.) I do a second clip using the same in and out points and do not get the Analyzing DV Audio window and the test clip is sync. I then set up a full tape capture (up to an hour) using in and out points. It captures in sync.
I was thinking it was working because I was starting the in point well into the beginning of the tape 45 sec to 1 min, but through more tests I've been able to capture using an in point of 10 sec. into the tape.
Just curious if this has happened to anyone else or why it might work.
If it's voodoo PLEASE don't break the spell.
Happy New Year, T

PLEASE HELP - Panasonic DV captured, audio goes out of sync

I'm capturing an hour of DV from a Panasonic PV-GS500, using Capture Now. Initially the audio and video appear to be in sync, but when I view the latter portion of the hour, the audio and video are markedly out of sync. This has occurred with several different tapes. I don't recall if this happened with FCE 3.5; I'm using 4.0.1.
The recording was made with 16 bit audio. I chose Easy Setup with format DV/Panasonic DVCPRO, using DV-NTSC, and rate 29.97fps. My sequence is 48kHz.
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I re-captured the same tape I had trouble with the first time, but this time I started at the beginning without any lead time and it worked without audio/video sync problems. So I think the source of the problem was that I was changing Easy Setup settings after making a new project/sequence, instead of creating a new project/sequence after selecting the Easy Setup settings I want.
I have 2 related additional questions. I hope someone will take a stab at answering these.
Question ONE
I checked my Easy Setup settings again, and the format is shown as "custom." I'm sure I didn't select this intentionally; I selected DV-NTSC. Not sure if this "custom" setting is why things are working now. Any idea why this setting might have changed to "custom" automatically by FCE?
The "custom" settings are as follows:
Sequence Preset: DV NTSC 48 kHz
Capture Preset: DV NTSC 48 kHz
Device Control Preset: FireWire NTSC
Playback Output Video: None
Playback Output Audio: FireWire DV
PTV Output Video: Same as Playback
PTV Output Audio: Same as Playback
If I change the format back to DV-NTSC, Playback Output Video changes to "Apple FireWire NTSC (720 x 480)." I'm not sure if this is relevant.
Question TWO
Say I've imported all this DV, without audio/video sync problems, with certain Easy Setup Settings. What if I then switch to a different camera for which the capture format is different (say DV-NTSC 32kHz FireWire Basic). Will that create any problems? I ask because presumably my old Easy Setup settings (for my first camera) are still being used by the Project or Sequence. The second camera requires new Easy Setup settings, but these settings are not congruent with the Project or Sequence I'm working with.
Maybe another way to ask this question is this: Can I mix and match DV from different cameras without any problems, even though the Easy Setup settings are changed within the same project and sequence?
Thanks again.

Allways device out-of-sync

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