Already have Support Software v5.0 installed, do I need to uninstall it before installing SS v5.1? Please help!

as title.

thanks for reply.
anyway, I uninstall the older version before installing the new. for those who having trouble uninstalling Windows software try Fix it software from microsoft (thank rtheb's post).
one thing I didn't mention is that I did a fresh win8 install using boot camp assistant, but at that time the latest boot camp support services available was v4.0 which is not supposed to support win8.
later, when boot camp support services v5.0 final was released, I installed it on top of v4.0 (i.e. without uninstalling v4.0). I couldn't remember if I got a error message for that, but the computer seemed running ok except that I got a error message when uninstalling boot camp support services v5.0 this time.

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Setup has detected you already have a more functional product installed....

Ok, have adobe standard XI. end user needs Pro to redact sections of pdf's.
paid 199.00 for digital upgrade from standard to pro. download...execute...
error on starting setup. setup has detected you already have a more functional product installed....installation will now terminate.
I have 2 choices. the Go to hell adobe your product dont work, and process a refund.
or
try to get phone technical support.
Honestly why does adobe make it so difficult to work with them. My company needs digital signatures and i'd never use adobe. Adobe support is the worst in the IT industry imo and apparently their software developers cant determine that Pro is and UPGRADE from standard.
if anyone understands a work around i'd be interested in hearing but i can't say i've ever had an efficient experience with adobe and i wish i could find an alternative for adobe acrobat pro.

First you are attempting to install Acrobat Pro XI over Acrobat Standard XI and it's throwing an error that you have a more capable product. While not the most elegant or even correct message IMHO what it means is that you can't install the same version of Pro over Standard. If they were different versions (ie. Acrobat Pro XI over Acrobat Standard X ) then it would work.   There are good reasons for this installation error, but let us try to get you to the place where you can actually get the work that you need to get done accomplished.
You can use a virtual machine like VMWare, VirtualPC, Parallels, or Oracle VirtualBox to host another Windows instance and load Adobe Acrobat Pro on that vm. These are really the best way to keep things on the same machine and have both as separate usable installations. In all cases, you provide the Windows installation media. The price of the VM software varies from free to some reasonable prices.   Your choice though.
VMWare is a purchased product Windows and Mac: http://www.vmware.com
Parallels is a purchased product for Mac only: http://www.parallels.com
VirtualPC is downloadable from Microsoft at no cost: http://www.microsoft.com/en-us/download/details.aspx?id=3702
Oracle VirtualBox is downloadable from Oracle at no cost: https://www.virtualbox.org
And one more thing... you need to contact Adobe Customer service because you should be using the full Acrobat XI installer with a full blown installer Serial Numberand not the upgrade installer with an upgrade serial number.

I want to install a third operating system on my macbook pro. I already have windows and i want install unix or linux in there. Is it possible??

I want to install a third operating system on my macbook pro. I already have windows and i want install unix or linux in there. Is it possible??

Yes, it's possible, but if your Windows system is on a Boot Camp partition then you have to first remove it. Then create however many partitions you want for the operating systems. You have OS X on one, so you need two more - one for Windows and one for Linux. You then install Windows and Linux separately to their respective partitions. Download rEFIt
Use it as the replacement bootloader so you can properly boot from each OS properly.

In which boot camp support software I can install the drivers for win 7 32 bit.my os is X10.8.5 and I install windows 7 32 bit but I can not install drivers

in which boot camp support software I can install the drivers for win 7 32 bit.
my os is X10.8.5 and I install windows 7 32 bit but I can not install drivers.
also my macbook pro model is MC723.

Read this. You need to be running Snow Leopard or later.
http://support.apple.com/kb/ht3986

Can't install Acrobat X Pro. Error message says I already have a more functional product installed.

I'm trying to install Adobe Acrobat X Pro. I continue to receive error messages saying I already have a more functional product installed. I have FM 12 and Adobe Reader XI.

Hi Beth,
You should not receive this message if you dont have Acrobat 11 installed.
Try removing Reader 11 and check.
Regards,
Rave

When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate." I have a Pro trial installed but did not seed so much functionality so I purchased standard.

When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate." I have a Pro trial installed but did not seed so much functionality so I purchased standard.

uninstall any acrobat and reader versions, if you have win os clean (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and then install acrobat std.

My macbook air says I have a software update to install and In order to do that I have to restart it first. After I restart it, it doesn't do anything and I do it over and over and it still doesn't update. Please Help

My macbook air says I have a software update to install and In order to do that I have to restart it first. After I restart it, it doesn't do anything and I do it over and over and it still doesn't update. Please Help

The order is generally as follows:
Download the update
Allow the update to install
The update will force a restart of your computer
So I suspect you are simply misreading the directions regarding the timing of the restart.

I believe that I have a keylogger or some sort of spyware installed on my mac, please help!

I followed this procedure to check my files:
Please read this whole message before doing anything.
The following procedure will help whether your system has been modified. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Copy or drag — do not type — the line below into the Terminal window, then press return:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
Step 5
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
You can then quit Terminal.
I believe that I have a keylogger or some sort of spyware installed on my mac, please help!
POST YOUR OUTPUT FOR REVIEW/COMMENT.
After running these commands, here is the output. Can you please tell me if you see anything here. I would be so grateful.
com.oxsemi.driver.OxsemiDeviceType00 (1.28.13)
at.obdev.nke.LittleSnitch (4052)
Password:
com.wdc.WDSmartWareServer
com.wdc.WDDMservice
com.sierrawireless.SwitchTool
com.oracle.java.JavaUpdateHelper
com.oracle.java.Helper-Tool
com.microsoft.office.licensing.helper
com.lacie.desktopmanager.service
com.google.keystone.daemon
com.adobe.fpsaud
at.obdev.littlesnitchd
jp.buffalo.NASPower
com.oracle.java.Java-Updater
com.lacie.eventsactions.launcher.agent
com.hp.messagecenter.launcher
com.hp.devicemonitor
com.google.keystone.system.agent
at.obdev.LittleSnitchUIAgent
com.nds.pcshow.uninstall
com.nds.pcshow
com.facebook.videochat.thomasbrown.updater
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
com.adobe.AAM.Scheduler-1.0
LaCie DiscRecording/LaCie DiscRecording.pkg:
Contents
/Library/Address Book Plug-Ins:
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
Adobe AIR.framework
AudioMixEngine.framework
EWSMac.framework
HPDeviceModel.framework
HPPml.framework
HPScan.framework
HPServicesInterface.framework
HPSmartPrint.framework
HPSmartX.framework
NyxAudioAnalysis.framework
PluginManager.framework
Snapfish.framework
iLifeFaceRecognition.framework
iLifeKit.framework
iLifePageLayout.framework
iLifeSQLAccess.framework
iLifeSlideshow.framework
iTunesLibrary.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobePDFViewer.plugin
Flash Player.plugin
JavaAppletPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
SharePointWebKitPlugin.webplugin
Silverlight.plugin
flashplayer.xpt
googletalkbrowserplugin.plugin
iPhotoPhotocast.plugin
npgtpo3dautoplugin.plugin
nsIQTScriptablePlugin.xpt
o1dbrowserplugin.plugin
/Library/Keyboard Layouts:
/Library/LaunchAgents:
at.obdev.LittleSnitchUIAgent.plist
com.adobe.AAM.Updater-1.0.plist
com.google.keystone.agent.plist
com.hp.devicemonitor.plist
com.hp.messagecenter.launcher.plist
com.lacie.eventsactions.launcher.agent.plist
com.oracle.java.Java-Updater.plist
jp.buffalo.NASPower.plist
jp.buffalo.NASPower_pla.plist
/Library/LaunchDaemons:
at.obdev.littlesnitchd.plist
com.adobe.fpsaud.plist
com.apple.remotepairtool.plist
com.google.keystone.daemon.plist
com.lacie.desktopmanager.service.plist
com.microsoft.office.licensing.helper.plist
com.oracle.java.Helper-Tool.plist
com.oracle.java.JavaUpdateHelper.plist
com.sierrawireless.SwitchTool.plist
com.wdc.WDDMservice.plist
com.wdc.WDSmartWareServer.plist
/Library/PreferencePanes:
Flash Player.prefPane
HP Scanjet.prefPane
JavaControlPanel.prefPane
/Library/PrivilegedHelperTools:
.DS_Store
NasNavigator2.app
com.microsoft.office.licensing.helper
com.oracle.java.JavaUpdateHelper
/Library/QuickLook:
GBQLGenerator.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
/Library/ScriptingAdditions:
/Library/Spotlight:
GBSpotlightImporter.mdimporter
Microsoft Entourage.mdimporter
Microsoft Office.mdimporter
iWeb.mdimporter
iWork.mdimporter
/Library/StartupItems:
ChmodBPF
HP IO
LocSvc
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
Library/Address Book Plug-Ins:
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Fonts:
04b-08.suit
Arial
Brush Script
Times New Roman
Verdana
Wingdings
Wingdings 2
Wingdings 3
encodings.dir
fonts.dir
fonts.list
fonts.scale
Library/Frameworks:
EWSMac.framework
Library/Internet Plug-Ins:
FacebookVideoCalling.bundle
Move-Media-Player.plugin
PlayerPlugin.bundle
fbplugin_1_0_3.plugin
Library/Keyboard Layouts:
Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
com.facebook.videochat.thomasbrown.plist
com.nds.pcshow.plist
com.nds.pcshow.uninstall.plist
Library/PreferencePanes:
Opera Preferences
TomTomHOMERunner, LDMStatusItem, apple-scc-20130209-112927
thank you much for helping...sincerely. tlenbro.

I followed this procedure to check my files:
Please read this whole message before doing anything.
The following procedure will help whether your system has been modified. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Copy or drag — do not type — the line below into the Terminal window, then press return:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
Step 5
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
You can then quit Terminal.
I believe that I have a keylogger or some sort of spyware installed on my mac, please help!
POST YOUR OUTPUT FOR REVIEW/COMMENT.
After running these commands, here is the output. Can you please tell me if you see anything here. I would be so grateful.
com.oxsemi.driver.OxsemiDeviceType00 (1.28.13)
at.obdev.nke.LittleSnitch (4052)
Password:
com.wdc.WDSmartWareServer
com.wdc.WDDMservice
com.sierrawireless.SwitchTool
com.oracle.java.JavaUpdateHelper
com.oracle.java.Helper-Tool
com.microsoft.office.licensing.helper
com.lacie.desktopmanager.service
com.google.keystone.daemon
com.adobe.fpsaud
at.obdev.littlesnitchd
jp.buffalo.NASPower
com.oracle.java.Java-Updater
com.lacie.eventsactions.launcher.agent
com.hp.messagecenter.launcher
com.hp.devicemonitor
com.google.keystone.system.agent
at.obdev.LittleSnitchUIAgent
com.nds.pcshow.uninstall
com.nds.pcshow
com.facebook.videochat.thomasbrown.updater
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
com.adobe.AAM.Scheduler-1.0
LaCie DiscRecording/LaCie DiscRecording.pkg:
Contents
/Library/Address Book Plug-Ins:
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
Adobe AIR.framework
AudioMixEngine.framework
EWSMac.framework
HPDeviceModel.framework
HPPml.framework
HPScan.framework
HPServicesInterface.framework
HPSmartPrint.framework
HPSmartX.framework
NyxAudioAnalysis.framework
PluginManager.framework
Snapfish.framework
iLifeFaceRecognition.framework
iLifeKit.framework
iLifePageLayout.framework
iLifeSQLAccess.framework
iLifeSlideshow.framework
iTunesLibrary.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobePDFViewer.plugin
Flash Player.plugin
JavaAppletPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
SharePointWebKitPlugin.webplugin
Silverlight.plugin
flashplayer.xpt
googletalkbrowserplugin.plugin
iPhotoPhotocast.plugin
npgtpo3dautoplugin.plugin
nsIQTScriptablePlugin.xpt
o1dbrowserplugin.plugin
/Library/Keyboard Layouts:
/Library/LaunchAgents:
at.obdev.LittleSnitchUIAgent.plist
com.adobe.AAM.Updater-1.0.plist
com.google.keystone.agent.plist
com.hp.devicemonitor.plist
com.hp.messagecenter.launcher.plist
com.lacie.eventsactions.launcher.agent.plist
com.oracle.java.Java-Updater.plist
jp.buffalo.NASPower.plist
jp.buffalo.NASPower_pla.plist
/Library/LaunchDaemons:
at.obdev.littlesnitchd.plist
com.adobe.fpsaud.plist
com.apple.remotepairtool.plist
com.google.keystone.daemon.plist
com.lacie.desktopmanager.service.plist
com.microsoft.office.licensing.helper.plist
com.oracle.java.Helper-Tool.plist
com.oracle.java.JavaUpdateHelper.plist
com.sierrawireless.SwitchTool.plist
com.wdc.WDDMservice.plist
com.wdc.WDSmartWareServer.plist
/Library/PreferencePanes:
Flash Player.prefPane
HP Scanjet.prefPane
JavaControlPanel.prefPane
/Library/PrivilegedHelperTools:
.DS_Store
NasNavigator2.app
com.microsoft.office.licensing.helper
com.oracle.java.JavaUpdateHelper
/Library/QuickLook:
GBQLGenerator.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
/Library/ScriptingAdditions:
/Library/Spotlight:
GBSpotlightImporter.mdimporter
Microsoft Entourage.mdimporter
Microsoft Office.mdimporter
iWeb.mdimporter
iWork.mdimporter
/Library/StartupItems:
ChmodBPF
HP IO
LocSvc
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
Library/Address Book Plug-Ins:
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Fonts:
04b-08.suit
Arial
Brush Script
Times New Roman
Verdana
Wingdings
Wingdings 2
Wingdings 3
encodings.dir
fonts.dir
fonts.list
fonts.scale
Library/Frameworks:
EWSMac.framework
Library/Internet Plug-Ins:
FacebookVideoCalling.bundle
Move-Media-Player.plugin
PlayerPlugin.bundle
fbplugin_1_0_3.plugin
Library/Keyboard Layouts:
Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
com.facebook.videochat.thomasbrown.plist
com.nds.pcshow.plist
com.nds.pcshow.uninstall.plist
Library/PreferencePanes:
Opera Preferences
TomTomHOMERunner, LDMStatusItem, apple-scc-20130209-112927
thank you much for helping...sincerely. tlenbro.

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Already have Support Software v5.0 installed, do I need to uninstall it before installing SS v5.1? Please help!

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