Already logged in message but not showing up in Server Admin

Running server software 10.3. Most clients are 10.4.
I have several students that can't log in because it says they are already logged in elsewhere. Normally I go to Server Admin and disconnect them and they can then log in. But I've got about 4 students right now that are NOT showing up in Server Admin, so I can't disconnect them. Any ideas of what might cause this, and more importantly, how to fix it?

I have this issue as well. Rebooting the router and server? I'm glad that works but that should not be necessary. Neither should checking allow simultaneous login on multiple computers in WGM.
I will continue to look for an answer. thanks for the tip.

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Already logged in message but not showing up in Server Admin

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