Already made 4 calls to ask why there is extra charge on my bill, and all agents are useless to help

I have cancelled my TV service and only kept the phone and internet service with Verizon since March 2013. I had returned the set top box, they have charged me 263 $ for that even after I returned back their equipment in a UPS box they had sent.
How can they not receive a TV box and remote in the UPS box they sent, with all addresses there to go to a Verizon offce and charging me. In fact, when contacting about the returned box, someone once confirmed that they received their equipment and will take care of the billing charges. Nothing seems happening after 2 months. When I again called today, the lady said they have never received the equipment and need tracking number...... it is so dissapointing to hear after 4th call in same matter.
is there any help how this VERIZON's bad treatment to customer can be addressed?

We verified that you will be receiving a credit for this issue. Thank you for giving us a chance to rectify the problem for you!
-Rachel

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I try to open mozilla this last week and it will not open it for me. It sais it is open already but there is nothing on my computer. I had mcafee check for viruses and said there was none. I tryed uninstalling and reinstalling but it did not help.

See
* http://support.mozilla.com/en-US/kb/Firefox%20will%20not%20start

I have upgrade to IOS 8 and all Fotos are ereased and on my Computer is only the last Backup and there a no Photos now what can i do?

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You really need to try this on a computer, not on the iPad.
Seeing how what is in the cloud is also on the iPad, if the content is not on the iPad, there is a good chance that the content is lost. But you can try logging into www.icloud.com in a web browser on a computer and log into your account and see if you can get into the Pages app. You may have to sign up for iCloud drive if you didn't do so already. Make SURE you that you read the blurb that will pop up in that window in iCloud for more information.

I had iPhoto ask me to update and all my pictures disappeared. HELP!

I had iPhoto ask me to update and all my pictures disappeared. HELP! I am desperate, Thank you, Lindsay

We need to know more to be able to help, Lindsay.
Did you update to iPhoto 9.6?
And the photos vanished after you upgraded the iPhoto Library?
Did iPhoto crash during the upgrade?
Where is your iPhoto Library stored? Is it on your system drive in your Pictures folder or do you keep the iPhoto library on an external disk?
If the iPhoto Library is on your system drive in your Pictures folder, select the iPhoto Library in the Finder, ctrl-click or right-click it and select "Show Package Contents" from the pop-up menu. A Finder window will open, showing you, what is there inside your iPhoto Library.
Do you see folders "Masters" and "Old Masters"? If there is a folder "Old Masters", look inside. Are there any photos inside?

HT201359 Why have I been extra charged for an app and have been billed twice for the same app?

Why have I been extra charged for an app and have been billed twice for the same app?

We are are fellow users here on these forums, you're not talking to iTunes Support here, we won't know why.
I don't know what you mean by 'extra charged' (have you made in-app purchases within the app, or are you in the US and need to add on your state's sales tax to the listed price ?), or have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you've been double-charged then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com .
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Is there a fix to touch not working? All updates are done. Intermittent problem

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Do a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.
If that does not help, take it to an Apple store genius bar and have the techs check it out to make sure there is not a hardware issue.

I am having bugs with the ios 5, after it got the update it is unable to make outgoing calls. in-place the incoming and outgoing texts are working please help me asap...!

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Sometimes and this is network dependant if they suspect the phone to be lost or stolen as in this case with change of Sim card and provider then the origonal network can and some will block the phone untill you have rang them and proven it's not the case or if you have bough this 2nd hand then the origonal seller may have stopped paying the contract bill and thus the phone is blocked

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Try restoring the iPod from backup. See the restoring section of the following:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
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Downloading past purchases from the App Store, iBookstore, and iTunes Store

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Please help my iphone got wet and i dont know what to do. its sitting in rice right now but idk if its broken or not becuse i mad a call off of it and i tried turning it off but it wouldnt turn off. it would turn black then the apple sign would come back on. so i just left it in the rice over night. i woke up to my alarm an it had ben going off for probably 30 min. it finally died. what do i do? should i continue o wait and let it sit in rice or should i try to use it.

Let it sit, my iPhone got water damage, and it costs $200 to get a refurbished one (4S), so that's an option. There is no harm in letting it sit in rice though.

Calling an R model via a web service - "Error in raw connection", "all connections are in use"

Hi there,
I have built an R model in Azure ML using the "Create R model" module and have trained it, turned it into a scoring experiment and a web service. I am now sending new data to it to be scored from an Excel workbook, and getting it to return
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{"error:{"code":"LibraryExecutionError","message":"Module execution encountered an internal library error.","details":[{"code":"FailedToEvaluateRScript","target":"Score Model (RPackage)","message":"The following error occurred during the evaluation of R script: R_tryEval: return error: Error in rawConnection (raw(0),\"wb\"):all connections are in use \n"}]}}
Usually, if you just press "OK", it works, but then sometimes it comes up again (seems quite random). I have tried a bit of troubleshooting and know that when you open lots of connections (e.g. with connections()) in R this error can occur, but
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https://social.msdn.microsoft.com/Forums/azure/en-US/e20b8cbf-2e89-4898-b602-d2138bf8901c/cannot-change-value-of-locked-binding-for-dataset?forum=MachineLearning
and so I made the suggested fix, adding
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Could anyone offer advice of how to get round this?
Many thanks.

Hi,
I've solved the problem. For the record I added:
closeAllConnections()
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My App Store doesn't work, it says there is no connection possible, but Safari and iTunes Store are working perfektly

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Hi..
Installing the Mac OS X 10.6.8 Update Combo reinstalls the App Store for you. It's ok to do this even though you are already running v10.6.8
Restart your Mac after the combo is installed. Then try the App Store.
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I have a iphone 4s that I am trying to syn. whenI look at Iphone content it shows music, but there is this symbol A dotted circle and these will not play.please help asI am frustrated.

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Try restoring the iPhone to factory settings. If you are having difficult restoring, put the iPhone into Recovery Mode and see if that then works:
http://support.apple.com/kb/ht1808
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Regards.

HT3702 every time I enter my card details it says this is not a Valid Method of Payment even though there is money on my card and all details are entered correctly?

stop ******* me off

Perhaps you should contact the iTunes store via expresslane. They can look at your account and provide the information you are looking for.
Expresslane.apple.com / select iTunes / iTunes Store / Purchases, Billing and Redemption / then unable to purchase from the iTunes store.
Try the article, and if that doesn't solve the issue, you can Email them, or there may be other options depending on when you access the page, and where you are located.

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Already made 4 calls to ask why there is extra charge on my bill, and all agents are useless to help

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