Already purchased Adobe Acrobat X Pro, need to reinstall, how?

I have already purchased this product and I need to reinstall it. Our tech people did the installing. I have no idea what I should do. Please help.

You are in the Adobe Reader forum. The wrong place for a conversation on Acrobat.
The Acrobat related forums are across the hall.
https://forums.adobe.com/community/acrobat
Additional learnng resources:
https://answers.acrobatusers.com/Default.aspx
https://acrobatusers.com/
https://acrobatusers.com/tutorials
http://tv.adobe.com/product/acrobat/
Be well...

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I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in

I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio 2013?

For MS Visio (any version) only the appropriate version of Acrobat *PRO* provides PDFMaker for Visio.
For Visio 2013 specifically you must have Acrobat XI Pro (updated to at least 11.0.1).
See:
http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
Be well...

I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio

I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio 2013?

For MS Visio (any version) only the appropriate version of Acrobat *PRO* provides PDFMaker for Visio.
For Visio 2013 specifically you must have Acrobat XI Pro (updated to at least 11.0.1).
See:
http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
Be well...

How do I activate my purchased Adobe Acrobat XI Pro for Win?

How do I activate my purchased Adobe Acrobat XI Pro for Win now that it is downloaded and installed? Was having internet issues when prompted and now can't find?

You need to use the serial number that comes with the purchase to activate the software. If you have an issue with reards to the serial number, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

When reverting to purchased Adobe Acrobat XI Pro point product, after uninstalling Creative Cloud Desktop (and CC-based Acrobat XI Pro), how do I eliminate request to renew my subscription?

Creative Cloud just wasn't working for me, so after several years of frustration with being abroad and not online when the program decided to require online verification, I'm ditching Creative Cloud and reverting to the purchased Adobe Acrobat XI Pro point product. However, after uninstalling Creative Cloud Desktop (and CC-based Acrobat XI Pro), it still wants to go online and check my CC subscription, disallowing use of the newly installed point product version from a several year-old ESD file (and the more recent AcrobatUpd11010.dmg file).
Anyone have an idea of how to eliminate request to renew my subscription?
If, as a journalist, I've have these issues over the past two years, including this final insult when I'm trying to get away from CC, it can't be a one-off problem. So I'd like to hear details about others who've had a similar issue with reverting from CC back to a point product or to CS.
Thanks,
Tim

Hi Tim ,
Please refer to the following link to cancel your subscription of Creative Cloud .
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
You can get in touch with Adobe Chat Support if that does not help and to get your queries resolved.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Regards
Sukrit Dhingra

I purchased Adobe Acrobat XI Pro - Student and Teacher Edition but cannot activate it even after it has deactivated and replaced my old Acrobat 8. How do I get a serial number and activate the product?

I purchased Adobe Acrobat XI Pro - Student and Teacher Edition but cannot activate it even after it has deactivated and replaced my old Acrobat 8. How do I get a serial number and activate the product?

I have the same problem. Have paid. Messages say I have downloaded it but the file is inaccessible apparently download is somewhere on my hard disk. How do I find it?? Is there not help at an Adobe phone service. If so what is the number to call??
Roger Broughton

I purchased Adobe Acrobat XI Pro on a CD but didn't realize that my new computer doesn't have a CD drive. Is there a way to download via the web using the serial number on my CD?

I purchased Adobe Acrobat XI Pro on a CD but didn't realize that my new computer doesn't have a CD drive. Is there a way to download via the web using the serial number on my CD?

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

Hi. I purchased Adobe Acrobat Xi Pro from a store (card). I submitted the number (under the scratch area on the card) on the adobe website, with my personal details etc. When I submitted the form, I got an error message: 413 header length too large (a

Hi. I purchased Adobe Acrobat Xi Pro from a store (card). I submitted the number (under the scratch area on the card) on the adobe website, with my personal details etc. When I submitted the form, I got an error message: 413 header length too large (and on top the page reads JRun Servelet Error). What does this mean? What should I do next?

Hi. I purchased Adobe Acrobat Xi Pro from a store (card). I submitted the number (under the scratch area on the card) on the adobe website, with my personal details etc. When I submitted the form, I got an error message: 413 header length too large (and on top the page reads JRun Servelet Error). What does this mean? What should I do next?

My institution purchase Adobe Acrobat XI pro but with a recent software update, I have lost access.

My instituion purchased Adobe Acrobat XI pro. With a recent software upgrade, I have lost all access.

Hi Dawn,
We might want to have a look at the install logs to determine the cause.
Please try the following basic steps :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave

I just purchased Adobe Acrobat XI Pro, but installation didn't work. At the last step said that it'd fund an error. Any idea? How i can contact Adobe support? I have a new Macbook Pro Yosemitte ..

I just purchased Adobe Acrobat XI Pro, but installation didn't work. At the last step said that it'd fund an error. Any idea? How i can contact Adobe support? I have a new Macbook Pro Yosemitte ..

Hi Francis,
Could you please let me know how have you been trying to install Acrobat?
Please ensure that you are signed in as admin and antivirus software is disabled at the time when you install.
Regards,
Anubha

I recently purchased Adobe Acrobat XI Pro for my desktop. Am I able to load it on to my laptop as we

I recently purchased Adobe Acrobat XI Pro for my desktop. Am I able to load it on to my laptop as well or must I purchase a seperate one?

Thank you
Dean Tyliakos
Yellowhead Equipment Finance Ltd.
[private data removed]

I have purchased Adobe Acrobat XI Pro. I have a serial number (removed by host) I purchased this product after the free test period had expired. Now I cannot enter the serial number into the website because it says that the product is not

I have purchased Adobe Acrobat XI Pro. I purchased it after the free test period had expired. In the drop down menue on the website XI Pro is not listed so I cannot enter the serial number [removed by host]. So I cannot use the program. John Steele. [personal information removed by host] Thank you

@Bill, I removed your post, since its subject now contained the serial number which I could not remove.
Bill’s original reply: I cannot edit your post. Please remove the S/N ASAP. You should never post S/Ns.
I will add to Bill’s reply and add that you should not post your phone numbers or other personal information on the internet.

Cannot download my purchased Adobe Acrobat 9 Pro?

In 2008 I purchased Adobe Acrobat 9 Pro. Now I cannot bring up my order or download the program. What should I do?

To download Acrobat 9 Professional :
Go to the web page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro&loc=en
Login with your Adobe ID and Password. Now instead of clicking on the download button copy and paste the following link on the address bar and hit enter :http://trials2.adobe.com/Applications/Acrobat/APRO/9/trials/AcroPro90_ efg.exe
This is the direct download link for Acrobat 9.
Note : This link would only work from the downloads page of Acrobat 10.

I purchased Adobe Acrobat XI Pro ( v. 11 ) - license Mfg. Part

Adobe Acrobat XI Pro ( v. 11 ) - license
Mfg. Part#: 65195512AB03A00
UNSPSC: 43232112
Electronic distribution - NO MEDIA
Contract: MARKET
I purchased Adobe Acrobat XI Pro ( v. 11 ) - license Mfg. Part and recieved an email to log in. I logged i however when I go to download the Adobe software it is wanting payment information..
Please help,
Andrea

Hi andreacashell,
I've checked your account; it looks as though your order has been held up, but I can't tell why. Would you please Contact Customer Care to get your order resolved.
Best,
Sara

I purchased ADOBE ACROBAT X PRO AND NEED TO REINSTALL ON MY MAC LAPTOP BUT NO LONGER HAVE THE PRODUCT KEY

I WOULD LIKE TO RE-INSTALL ADOBE ACROBAT X PRO on my MAC laptop, my hard drive crashed but I no longer have the product key. I downloaded this program from ADOBE.COM

Hi jamesd,
Please see this document for information about locating your Adobe serial number: Find your serial number quickly.
If you registered your software, you should be able to retrieve your serial number for logging in to your account at Adobe.com.
Best,
Sara

Already purchased Adobe Acrobat X Pro, need to reinstall, how?

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