Already purchased lion, need to reinstall

I purchased Lion, and used it for several weeks.  Then my "logic board" died and I sent the mac to apple for service.  They returned it with Snow Leopard installed instead of Lion.  How can I get lion back without having to repurchase it?  (So my profile shows 10.6.8, but it SHOULD has 10.7!...)

Go to the App Store.
Login with your Apple ID.
Hold down the OPTION key and click 'Purchases' at the top of the screen.
In Purchases you should see 'OS X Lion' in your list and INSTALL to the right.
Click INSTALL and Lion should start downloading. After it's downloaded, click Continue to install.

Similar Messages

  • Trying to upgrade from snow leopard to lion. Father already purchased Lion online a few months ago but did not use upgrade (did not know cmp was already running on lion). How can I use his upgrade on my computer without having to buy another Lion upgrade?

    Hi,
    Basically my computer is running on Snow Leopard. My father bought the Lion upgrade to install on his computer, however, it ended up being that his newly purchased lap top already came running with Lion -- thus, he never ended up using the Lion upgrade he purchased. Now, I would like to use the Lion upgrade he purchased but did not use to upgrade my computer to Snow Leopard. The information he gave me for this was the Web Order Number, Part Number, and Content Code for the Lion upgrade. How do I redeem/use his upgrade to update my computer to Lion without having to purchase another copy of the Lion software from the App store? Is that possible?
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    Unless he controls your machine (same household), you can't. At $30 USD, pop for your own copy.

  • How Do I Find Download for Already Purchased Lion

    I am on my backup HD and want to update Snow Leopard 10.6.8 to Lion.  There's no Purchase tab on my App Store account.

    Problem solved.

  • Have previously purchased Lion via APP store and need to download again

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    Lion is no longer available in the App Store and it is no longer listed in my purchases, it was removed when I did the upgrade to Mavericks.
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  • I buy for mac app but not for the iPad, so how do I reinstall a program that has already purchased? I need help because I bought the imovie'11 but when he opened it only brought 8 movie trailer templates instead of the 15 it says on the program. How do I

    I buy for mac app but not for the iPad, so how do I reinstall a program that has already purchased? I need help because I bought the imovie'11 but when he opened it only brought 8 movie trailer templates instead of the 15 it says on the program. How do I solve this problem? Once paid for a program incomplete. I also liked that the AppStore itself had a button to reinstall programs already bought, because it is very hard to understand how to do this in the store, only option is to install and hide purchase, and how do I reinstall, attention'm talking about reinstalling a computer mac, not an ipad or iphone.
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    Prodesigntools.com , go ahead and download the software from there and use your serial number to serialize it.

  • I don't know the account used to purchase Lion (it was already installed when I bought my Mac). How may I found it to reinstall my mac from scratch ?

    My mac has issues with the software used to manage my hard drive and I have to reinstall it from scratch (the genius guy tell me that).
    So, I have erased all my HD and try to reinstall Lion. But they ask me to login with the account used to purchase Lion and I don't know it since Lion was already install on my mac...
    Do you know how I can find what is this account ? (I have already tried my 2 known apple account. Maybe there are others...)
    Thanks in advance !

    Thanks for your answer !
    Yes, I buy the MacBook Pro new with Lion installed.
    I have already followed the steps described in the section "Recovery system" of your link. (command-R, ...). But when I want to reinstall, they ask me to login with the account used to buy Lion (which I didn't bought since it was already installed)...
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  • Already purchased elements 11, computer crashed and now need to reinstall

    I had already purchased photoshop elenets 11 and my computer crashed, need to reinstall the program

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  • I purchased Creative Cloud through the Employee Purchase program. Had to reimage system. Need help reinstalling application. I have "redemption" code, but get error saying it has already been redeemed. Please advise.

    I purchased Creative Cloud through the Employee Purchase program. Had to reimage system. Need help reinstalling application. I have "redemption" code, but get error saying it has already been redeemed. Can you please advise how I go about getting my software reinstalled? If I was given the serial number when I redeemed, I don't have any record of it.
    Thank you,
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    Hi Starla Mehaffey,
    I would suggest you to sign in with your Adobe ID during installation and your product will automatically recognize your membership details.
    Refer this Link for any further assistance:- Redemption Code Help
    Hope that helps,
    Regards,
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  • Already purchased Adobe Acrobat X Pro, need to reinstall, how?

    I have already purchased this product and I need to reinstall it.  Our tech people did the installing.  I have no idea what I should do.  Please help.

    You are in the Adobe Reader forum. The wrong place for a conversation on Acrobat.
    The Acrobat related forums are across the hall.
    https://forums.adobe.com/community/acrobat 
    Additional learnng resources:
    https://answers.acrobatusers.com/Default.aspx  
    https://acrobatusers.com/ 
    https://acrobatusers.com/tutorials 
    http://tv.adobe.com/product/acrobat/
    Be well...

  • How do I download my already purchased OSX Mountain Lion again?

    I've done this before, but for some reason am blocked now on the App Store Purchases tab. I've already purchased Mountain Lion, and need to create a bootable USB drive to reinstall it. I don't feel like paying $20 again, or finding an illegal copy since I've already purchased it. But what's going on? How do I download this again?
    Thanks everyone.

    I don't know if that's true. If you RENT a movie you can only download it once, but if you purchase it you should be able to download it multiple times. If you purchase a movie, and delete it, you should still have it saved in the Cloud. Maybe you aren't showing purchases from The Cloud in your iTunes lists. To fix this in iTunes on your computer:
    In the menu bar > iTunes > Preferences > Store (Store Preferences) > Show iTunes In The Cloud Purchases (Enable this)

  • I have purchased Lion but I need to re-install it.

    How do I download it again?  The App Store says that Lion is already installed.
    Thanks

    Read this :-
    http://support.apple.com/kb/HT4718
    Specifically
    Install OS X Lion
    If you completed your installation of OS X Lion, your installer may have been removed after your successful first login to OS X Lion. Mac App Store's Purchases page should show Install Mac OS X Lion as being "Installed", and disallow its download, when viewed from a computer running OS X Lion.
    To redownload the installer on a computer running OS X Lion, press and hold the Option key while you click the Purchases tab. If the button to the right of the Install Mac OS X Lion item doesn't change to "Install" and allow you to download Lion, use Spotlight to search for "Install Mac OS X Lion" on your computer.
    Launch the Install Mac OS X Lion installer you downloaded from Mac App Store. The installer should be in the /Applications folder.
    Follow the on-screen instructions to complete the Lion installation. Be sure you install Lion on the external storage device you've connected for this purpose, not your computer's boot drive.
    When installation to your external device is complete, you can re-run Install Mac OS X Lion installer and upgrade the boot drive of your computer. A Recovery HD will likely not be created, but if you need to reinstall or repair your boot drive at a later date, you can connect the external drive you just prepared and hold cmd-r while restarting computer in order to boot from the external Recovery HD.

  • Imac won't reinstall osx. It says my apple id hasn't purchased lion

    Hi, i recently decided to give my dad my imac (2011). So before i handed it over i cleared everything from the mac so it would be back to factory settings. All hat went fine. I then went to reinstall my operating system. Everything goes well until it asks me to enter an apple id. I enter mine and a message come up saying "this apple id has not purchased lion" as far as i am aware lion came with the mac when i bought it. 
    Thanks.

    The way i see it the only problem seems to be that i haven't purchased lion with my account. Is this the case?
    Yes. Any 2011 iMac that did not have Lion already installed shipped with its predecessor Snow Leopard, and included system and applications restore discs.
    If your Mac did not ship with Lion already installed, there is no need to purchase it since you can upgrade directly from Snow Leopard to Mavericks. Upgrading to Lion or Mountain Lion are options as well, but they are not free.
    Boot from its original grey System Install DVD. Install that OS, install all applicable Software Updates from Apple, then upgrade to Mavericks by downloading it from the App Store. Follow these instructions: Mac OS X v10.6 Snow Leopard: How to Erase and Install

  • Reinstall CS5 Design Standard: I purchased a box set and not need to reinstall, but I am missing a disc. Please provide the link to dowload the suite. I have all of the original serial numbers. Thanks.

    I need to reinstall CS5 Design Standard on a  new computer. I have uninstalled it on old computer, but now realize I am missing a disk. I have tried multiple avenues to track down the link for reinstalling this software, but have had no luck. Please provide a link where I can download software that I have already purchased on a disc. I have all of my serial numbers, and I can see the purchases in my account. But I can't find the download link. the one I was provided was not correct. Thanks for the help.

    Jerryllmoreno the retail installation files are located at Download CS5 products.

  • I need to reinstall lion but the control-r does not work

    My Macbook is about 3.5 years old and runs with Lion.  The System Preferences froze what in the process of changing the decktop wall paper. So I forced quit and repaired permissions/rebooted.  That did not clear up the problem and I tried Verify Disk.  The result showed that the is a HD corruption and I need to reinstall an O/S before I can repair the disk with the Disk Unitlites. 
    However, I purchased Lion through the App Store and the instructions state that I need to press Control-R to get the Apple menu that will start the process. ("OS X Lion includes a built in set of utilities in the Recovery HD. Restart your Mac and hold down the Command key and the R key (Command-R), and keep holding them until the Apple icon appears, indicating that your Mac is starting up.") This doesn't work but I wonder if that means hold these keys down WHILE or AFTER the restart happens.
    Please advise...
    M

    Control was a brain freeze... I meant command.... Bygones.
    I did get it working and Lion is now reinstalling. The time estimate started at five hours but it's, thankfully, going faster than that.
    I appreciate the help guys!

  • I need to reinstall lion but CANT????

    i need to reinstall lion but it asks for my apple id and password, which then says this is not the apple id that purchased lion and therefore will not allow me to reinstall. help what can I do?
    i called apple yesterday and they got me to do a secure erase of the whole hard drive, but now I cant reinstall lion as per the abve reason?????

    I forgot to mention, I bought this mac book pro from ebay and cannot not contact the seller to find out what their apple id and password is. Therefore I need to reinstall Lion again, hapy to purchase it in order to install it, although not sure how I install it given I have the computer, but no operating systems came with it.
    is it possible to install Snow lepoard instead? I have the operating disks for snow leapoard although when I put the disk in, and tried to start up from the disk, it came up with a black screen and jumbled writing telling me to restart, which I did, although it did the same thing.
    Therefore what should I do?

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