Already purchased Season of Walking Dead, iTunes asking for $30 now to "complete season."

I purchased the SD version of Walking Dead, Season 5 last October. Today, I can only download up to episode 506 (and not the "Inside the Walking Dead - Ep. 506" short). The short is listed as "season subscription only." The iTunes page shows a button that shows asks to "complete the season" for $30. Why is it doing this when I already purchased the Season 5 subscription?

It sounds like you bought only the first episode, and iTunes is offering to complete the season. That's what happens when you buy one song from an album. If that is not the case, then you need to take it up with the iTunes folks.
Have a nice day.

Similar Messages

When I open itunes to play content I've already purchased and while attempting to view trailers for movies in the itunes store, I receive a generic error message from windows, and I'm directed to reinstall the latest version of itunes. Not a fix. Help?

When I open itunes to play content I've already purchased and while attempting to view trailers for movies in the itunes store, I receive a generic error message from windows, and I'm directed to reinstall the latest version of itunes. Not a fix. Help?

after perusing other subjects with playback issues:
this is the fix:
-Launch Control Panel - Double click Quicktime, If you do not see quicktime, look on the top left side of control panel and switch to classic view. This will then allow you to see Quicktime.
-Now click the advanced tab and click on Safe Mode GDI Only, Apply, then ok.

I just went to buy an album on itunes but because ive never purchased anything on this computer its asking for the answers to my security question, but i can remeber them? what do i do!?

i just went to buy an album on itunes but because ive never purchased anything on this computer its asking for the answers to my security question, but i can remeber them? what do i do!?

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
(93361)

I wanted to update 6 apps. but iTunes asked for the password of my old Apple ID. Now, I can't get into iTunes., I wanted to update 6 apps. but iTunes asked for the password of my old Apple ID. Now, I can't get into iTunes.

When I opened my App Store today, I found 6 apps needing update. I clicked “Update All” and there popped “Sign in to iTunes Store” and asked me to enter the Apple ID password for <my account>. I entered my password for the Apple ID but it said “Your Apple ID or password is incorrect.” Since I entered incorrect passwords many times, I had to reset my password two times already. I want to update the apps on my phone. But, I can’t , and this is tiring, exhausting, and frustrating. My questions: (1) Why is iTunes asking for a password for an old account when I changed that already? (2) What to do now - Do I sign out of iTunes, delete the account and create a new one?
<E-mails Edited by Host>

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
Is the old account a completely different iTunes account, or is it just a previous primary email address on the same account ? If it's a different account then all content that you download from the store is tied to the account that downloaded it, so only that old account will be able to download updates to its apps.
If it's the same account, just a previous primary email address, then what id shows at the bottom of the Featured tab in the App Store app on your phone ? You could try tapping on that and log out of it and then log back in with the updated version and see what id then shows for updates.

How do I stop iTunes asking for another persons login id?

How do I stop iTunes asking for another persons login id?

I had that problem one time. Turned out to be purchased music from another ID.
Take a look at this:
http://macs.about.com/od/appleconsumersoftware/qt/Problem-Authorizing-Itunes-To- Play-Purchased-Music.htm
Tom

I am purchasing a song and you are asking for my security questions which I do not remember.

I am purchasing a song and you ae asking for my security questions to authorize my computer but I do not remembe them.

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76911)

I have purchased a ringtone in the iTunes Store for my iPad, and I cannot find the download together with my music. I have received the invoice but I have no product. I am working with iOS6, if that helps. Can anybody help me?

I have purchased a ringtone in the iTunes Store for my iPad, and I cannot find the download together with my music. I have received the invoice but I have no product. I am working with iOS6, if that helps. Can anybody help me?

I am confused. Do you mean you found the music, not the tones, or you can't find either?
If the former, then this is normal. You can't redownload tones from the Cloud.

Why is my iTunes asking for me to confirm password for an ID that's not mine?

Hi guys,
First timer here! A pretty weird but potentiallly serious issue here...
Firstly, this is not for me but to help a colleague. He left his MacBook Pro in a taxi a few weeks ago and it's since been lost, we tried using 'Find my Mac' through iCloud but it hasn't worked, I presume because the machine hasn't gone online on that user account, as it was password protected?
He's since bought himself a NEW MacBook Pro and started using it afresh, not restoring from any backup or anything (as unfortunately his TimeMachine backup was corrupted!).
Now, when using iTunes, he's being asked to 'confirm his details' of his Apple ID, however, it's showing a completely random email address - not his and not anyone he knows. Noone has owned either MacBook that he's used before him so that's not the issue, and he's only ever used his own personal Apple ID.
My question is:
1 - how is this possible? How can iTunes ask for confirmation of details to an iTunes ID / account that has NOTHING to do with that Mac?
2 - is it possible that this strange Apple ID that the machine is asking to be confirmed is of someone that may have the old MacBook Pro?
Thanks - appreciate the help!
Alex

I only know a little about this subject.
What OS version was the lost Mac running? "Find My Mac" is only a feature with Lion, and of course had to be activated.
I don't know about newer MacOS but on older versions it was a relatively simple manner to bypass the system level password feature if you had actual physical possession of a computer. There were several different levels on which you could enable passwords, including the stronger firmware or EFI password which I believe required re-setting at an Apple repair center.
Don't forget that once you have physical possession of a computer you can do all kinds of things such as swapping out drives and using his drive in another computer, simply wiping the old one. I don't know how AppleID works but presumably it has some way of detecting specific hardware identity in order to use authorization for things such as movies. I don't know how this would get tied up in what you have observed.
Your friend should probably re-set passwords on any accounts that use them and monitor his/her credit card.

I connected my iphone 3g to itunes which was in 4.1 firmware and itunes ask for an update which i downloaded an updated the phone to version 6.1.3 but my phone cannot start it shows no service my sim card is not getting network and i cannot use the phone.

i connected my iphone 3g to itunes which was in 4.1 firmware and itunes ask for an update which i downloaded an updated the phone to version 6.1.3 but my phone cannot start it shows no service my sim card is not getting network and i cannot use the phone. what should i do.?

First, you do not have a 3G if you could upgrade it to 6.1.3, because 4.2.1 is the last version that will work on the 3G. So you either have a 3GS or you somehow hacked the phone to install an incompatible version. You can check the model you have by entering your serial number here: https://selfsolve.apple.com/agreementWarrantyDynamic.do
Assuming you have a 3GS the most likely reason for your problem is you have a gray market phone that was hacked or jailbroken to unlock it. When you upgraded it you removed the hack, so the phone is now locked to its original carrier.

Why is iTunes asking for security questions?

Why is iTunes asking for security questions?

Hello Loopdog,
Thanks for using Apple Support Communities.
Apple uses security questions to provide you with a secondary method to identify yourself online or when contacting Apple Support.
For more information on this, take a look at this article:
Apple ID: Security and your Apple ID
http://support.apple.com/kb/ht4232
Best of luck,
Mario

ITunes asking for username and password on XP

iTunes asking for username and password on XP

hi all,
this was due to the password sitting at database level i made it to sec_case_sensitive_logon=FALSE.
it worked thanks...

HT201269 everytime i want to restore my previews backup to my new iphone, itunes asks for my password, when i enter my password it tells me my password is incorect, but its not!

everytime i want to restore my previews backup to my new iphone, itunes asks for my password, when i enter my password it tells me my password is incorrect, but its not! i have even changed my password. but still nothing! I get the same error from itunes!!!!

Try using your computer password. I tried any password I could think of relating to my phones, but it was none of them; it was, in fact, my computer password.

Iphone is disable, plug in my pc itune ask for respon form iphone

iphone is disable, plug in my pc itune ask for respon form iphone

Follow the instructions in this support document if your iPhone is disabled. iOS: Forgot passcode or device disabled

HT201269 I am trying to remove the backup encrypt for my Iphone 4 but the itunes ask for the password and basically I have not set any password before ...!!! Please note that I entered the password for my apple account and also it did not work, how i can

I am trying to remove the backup encrypt for my Iphone 4 but the itunes ask for the password and basically I have not set any password before ...!!! Please note that I entered the password for my apple account and also it did not work, how i can reset it?

You can't reset it. If you don't konw the password then you can't use that backup

I NEVER entered a password for the backup but now I want to restore my iphone and itunes asks for one. What can I do?

I NEVER entered a password for the backup but now I want to restore my iphone and itunes asks for one. What can I do?

@Razmee209 is right there is nothing you can do if it is an encrypted back up
iOS: Troubleshooting encrypted backups - Apple Support
BUT you could try to see if you have a back up that is not encrypted. If you go to iTunes Preferences (On a Windows go to Edit Menu under the Play Button - On a Mac click on iTunes at the top left) Click on Devices and if you see a back up that does not have a lock next to it you will be able to restore from that back up without using that password.
Encrypted passwords are set up at the time you create the back up.

Already purchased Season of Walking Dead, iTunes asking for $30 now to "complete season."

Similar Messages

Maybe you are looking for