Alter RoboHELP HTML Output

Are there any licensing issues involved in altering the
RoboHELP HTML output files? Specifically I need to modify on of the
JavaScript files (whthost.js) that's used to create the TOC to make
it more 508 accessible. That's easy enough. The question is whether
these RoboHELP Java Script created files can be modified and sent
to clients without any licensing issues. I would assume it's ok,
but wanted to check.

Hi DESchneider and welcome to the RH community. There is no
problem with this approach. Just remembering to change the file
each time you compile!

Similar Messages

  • RoboHelp HTML Output not compatible with IE 10/11

    Hi,
    My team is facing an issue with the WebHelp output generated using RoboHelp 11 (11.0.1.235). When we try to open the Output in IE 10 and IE 11, they work fine. But, when the Dev and QA teams try from their machines, the pages are just blank. This issue continues after integrating the Help with the application. The Dev team uses a RoboHelp patch (a .exe file) to perform the integration. Can anyone guide us on what is causing this issue? We are not quite sure if it is because of any settings or configurations or because of the patch used by the Dev team. We tried deleting the cache and history on IE.
    As we have a release coming soon, any help will be highly appreciated.
    Thanks.

    @lagonkd In an offline email you advised me...
    My problem (and the interesting workaround):
    1. I would launch my WebHelp index.htm file. My Online help Welcome page and TOC would display perfectly.
    2. Any topic I selected in the TOC would display a blank page.
    3. I performed many, many suggestions you and others had in forums...nothing worked. (Yes, I literally beat my forehead against my desk today....)
    4. Pulled my IT guy in to see if it was an imaging problem or Windows security update incompatibility issue.
    5. We right-clicked the top of the browser bar (right-clicking the Menu bar works too). When the toolbars menu popped up, we deselected one of the toolbar options to make space....magically, the blank topic page displayed its content and the online help worked fine after that.
    6. We exited the WebHelp folder, then reopened it. The issues in steps 1 and 2 above occurred again. We performed the toolbar action, and again, the blank page displayed its content and the online help worked perfectly afterwards. Any toolbar option selected or deselected would bring up the hidden content. It appears that you must perform the toolbar action once each time you open the WebHelp folder...
    You have tacked on to an existing thread and I cannot see anywhere that you have mentioned which version of Rh you are using. There was a version where when you opened the help it displayed a blank page but if you resized the window, it then displayed. I think that when you change the toolbars displayed it is having the same effect as resizing the window did. I believe the problem was resolved with a patch for that version.
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • When converting RoboHelp HTML 9 files to RoboHelp HTML5 11 files, is it transparent and seamless or are there adjustments that need to be made to the output?

    We are considering upgrading from RoboHelp HTML 9 to RoboHelp HTML5 11. With all of our output files accessible by our customers, we want to ensure our content is always available to address their questions. When doing an upgrade to RH 11 will opening and outputting the files be seamless or will the files need tweaks to get them ready for publication? How much time would it take to adjust one page, if it's needed?
    Any insight/experience you have with this topic to share is most appreciated.
    Thank you.

    There's information on my site about fixing any List issues.
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • Importing MS Word into RoboHelp HTML / TOC Creation/ CHM output?

    Hello,
    I am a newbie to RoboHelp 8 and am trying out the Adobe Technical Communication Suite 2.5, and have a Windows 7 (64 Bit) OS.
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    Finally, it gave me an error message and was complaining about WidgetMax:
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    I am not sure what that is about either.
    Okay, one more question.  Is there an easy way to break up all the sections/sub-sections into unique topics before or during inport into RoboHTML?  It seems that RH 8 really needs to have multiple topics versus one long topic, containing what was formerly a MS Word document.  What is the best approach to making that happen?
    Overall, I am looking for a nice automated system, whereby I can take developer created documents (from protected MS Word templates) and bring them into RoboHelp HTML (version 8).  Hopefully, I will not have to break apart the entire MS Word document first, before bringing it into RH 8.
    Thanks for taking the time to answer the questions from a newbie.
    -J

    Hi there
    My own guess is that you created a project using one of the supplied templates. Specifically, the Application Help template. This template already has a CHM window defined that contains a link to the WidgetMax.com site. When a link to a web site is defined in a CHM window, the compiler will squawk about it because it cannot resolve the link to a local HTML page. So you may safely ignore the message.
    As for importing the Word content, you have some decisions to make. How do you want to edit the content after you get it into RoboHelp?
    After you import you will abandon Word and make any changes to the documentation only using RoboHelp HTML.
    You will continue to maintain the Word document using Microsoft Word and you will want to update RoboHelp HTML to reflect the changes
    Depending on the avenue you wish to take, you will have different options for splitting the Word content into individual topics. Once we know which option you wish to use we can offer more guidance.
    Cheers... Rick
    Helpful and Handy Links
    RoboHelp Wish Form/Bug Reporting Form
    Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95!
    Adobe Certified RoboHelp HTML Training
    SorcererStone Blog
    RoboHelp eBooks

  • Pagination issues in Word output from RoboHelp HTML 8

    Hi All,
    We're generating a Word document from our online help (RoboHelp HTML 8) with MS Word 2003 installed. The page numbers inserted automatically are wrong in that it's skipping numbers. For example, in scrolling down through the document, the page number after 95 is 97. Sections of the doc are paginated correctly, but then we come to a few pages where it skips a number in assigning page numbers. Some of our users have MS Word 2003 and others have 2007, but the pagination issue is occurring in both versions of Word. (BTW, I'm developing WebHelp Pro on Windows XP.)
    Today when I clicked in the Word TOC and pressed F9 to regenerate, it corrected some of the pagination problems but not all (go figure).
    Is there a patch I need to download or anything?
    Thank you!
    Mendonite

    Do the unnumbered pages have any content? This is ringing a vague bell and it was a Word issue related to blank pages.
    Have you actually printed the document?
    See www.grainge.org for RoboHelp and Authoring tips
    Follow me @petergrainge

  • RoboHelp HTML 11 Webhelp output not compatible with IE9?

    We recently updated our software Help files using RoboHelp HTML 11.  Today our customer support team received a call from a customer that cannot access the Help files from his system.  He is using IE9 and an older version of Chrome, and cannot view Help in either browser.  The customer refuses to update the browser on his server, presumably because he's afraid something else won't work if he does.  I can sympathize with that, since there are certain applications on my own system that are incompatible with IE11, so I've had to roll back to 10. So, I know the files work on IE10, IE11, Firefox and the latest version of Chrome.  Searching through the discussions, I found one that indicated that RoboHelp 11 required IE9 or above; if so, it's odd that it won't work. Do you have any suggestions of what I can do that might help the customer? 

    Sorry, different thread – I thought Willam had posted site’s article reference on this one (it’s here - http://www.wvanweelden.eu/articles/robohelp-patches-and-updates).
    I think you may need to do a bit of exploration on what’s going on at the client site to see what they’re getting. You may want them to clear out their cache to refresh what they’re getting when they access your help. You also probably want them to have a look at what zone their IE9 thinks you help is located in & if they’ve enabled ActiveX and JavaScript (not Java) in their browsers.

  • $$PlaceHolder$$ in  RH7 HTML output

    Help!. We have recently upgraded from RH6 to RH7 (as part of
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    About configurations: I have unistalled RH 6 before
    installing RH7; RH7 is version 7.01.001; my OS is Windows XP Pro
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    I don't know what to do other than going back to RH6. Please
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    We have the same issue... the auto-update Date field in the
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    quote:
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    standard text/variables, then you should be prompted with the
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    a surprise in RH 7. The content of the template really hasn't
    changed, just the value of a variable.

  • Tabs in HTML output

    We have a very large RoboHelp for Word project (24 source
    files, 2500 topics). Do to Vista issues we are converting from
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    In the Word source files, allignment (within lines) is
    controlled by left Tabs. The WinHlep output is fine. It appears the
    the tabs (as well as multiple spaces) are ignored in the
    HTMLoutput. A review of the HTML spurce code reveals that tabs are
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    What are my options?

    > I do suppose there is always the option of continuing to
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    > to produce HTML Help and WebHelp outputs too. But if you
    are creating HTML outputs you may as well be using a
    > tool created to work with such files, no?
    With all due respect, Rick (and much is indeed due in the
    right contexts) this doesn't help the original poster. The tabs
    issue is as you point out a quirk of the HTML world, and the only
    benefit of moving to an HTML editor in that respect is to make it
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    things up with tabs. You can use tables, but that's a major editing
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    help. I suppose the dignity of the problem depends on how important
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    I may be reactionary, but I stick to Robohelp for Word even
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    IMHO Word offers a vastly superior authoring environment to
    one-topic-at-a-time HTML editors. The HTML editor might be a tool
    created to work with HTML files, but that doesn't automatically
    mean it's a good tool for the job.

  • Duplicate Files in HTML Output

    RoboHelp HTML 11
    I did a lot of experimenting this week inserting Captivate demos into my project. Today, while trying to determine why my output is over 1 GB in size, I looked in the !SSL!\Multiscreen_HTML5\desktop folder.  I see many, many copies of folders related to these videos. There's a set with one timestamp containing "Video Topic 1", "Video Topic 2", etc.; there are many similar sets with different timestamps.
    I should be able to delete all of these, right? Wont' anything that's still needed will be recreated when I Generate a new output?
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    Thanks.
    -- Shawn

    Hi there
    When you say "Multiscreen", you may not realize it, but you are creating many different outputs.
    So let's assume you add a Captivate video to Topic "V" and that video is in SWF format. If you generate Multiscreen output and you have a profile enabled for iPhone, Android Phone, iPad, Android Galaxy Tab, Kindle Fire and Desktop, that's a total of six profiles. That means your output will indeed have six copies of the SWF. One for each of the profiles. Each profile has its own complete set of output files.
    The only way to reduce the number of output files is to reduce the number of profiles you are generating to.
    Cheers... Rick

  • RoboHelp HTML 9 Search Pane Max results controls

    RoboHelp HTML 9 with WebHelp as output...
    I have a two part question. By default when our users do a search in compile dhelp, they see 10 search results per page. Is there a place in my RoboHelp interface where I can change that to larger number? I have found a line of code in a *.js file where it looks like I could manually change it, but would prefer not to have to do it that route in case that causes unintended hiccups elsewhere.
    var nMaxResult = 10 ; 
    Second part of my question is related to statement in release notes/new features notes for RoboHelp 9 that state users can control the max search results per page on-the-fly as they use the Search pane. This feature only applies to WebHelp or WebHelp Pro and my output is WebHelp. I can see a line of code for that feature in the whfform.htm file but nothing shows up like that in the Search pane within compiled help. Is this a bug or is there a control somewhere in RoboHelp project settings that allows me to enable that option for users? The last 2 lines below would seem to control this area. The Search pane items referenced in first 4 lines do show up ok in my Search pane.
    gsTitle = "Type in the word(s) to search for:";
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    gsMaxSearchTitle = "Search results per page" ;
    gsMaxSearchTitle = "Search results per page";
    Thanks for any insight you can provide,
    KF

    I know this is an old topic, but I was trying to figure this out myself today and finally found it. In case others have been looking for this, it's in in this file:
    whform.js
    find this variable:
    var gnMaxRslt = 10;
    and then change the 10 to the number you want.
    If you do that in the generated help, the number will change in the Search pane, but it will still display only 10 results. To get it to actually display more than 10 results, I had to edit the RoboHelp file, not the generated help. I made a copy of C:\Program Files (x86)\Adobe\Adobe RoboHelp 10\RoboHTML\WebHelp5Ext\template_stock\whform.js before I edited it. (Right-click the file, click Copy, then right-click in the folder and click Paste. Edit the one that doesn't say Copy in the filename. Then if you want to back it out, delete the one you edited and remove Copy from the original.) If you have your project open in RoboHelp, close it, then reopen it so it can "grab" the new info.
    This ought to be in the WebHelp Setting dialog box on the Search pane.
    --Karla--

  • RoboHelp HTML 9 Webhelp Layouts include all (unnecessary) project files

    I am currently using RoboHelp HTML 9 on Windows 7 Pro. I have administrative rights on the computer.
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    Any suggestions will be greatly appreciated because my client is not local and I have to send these files to them over the internet.
    Thanks in Advance!

    "Exclude unreferenced topics from output" starts by excluding topics that are not in the TOC etc. However if a topic in the TOC has a link to a topic that is not in the TOC, the linked topic will also be included to avoid a broken link. It also daisy chains so that if the second topic has further links, that too gets included.
    The idea behind this option was that people wanted TOC only outputs but Adobe chose to implement it in this way. I can see why but I take the view that if that results in broken links, that is the author's responsibility. If you agree, then please follow this link and ask for true TOC based authoring.
    http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
    Meantime you will, as Amebr points out, need to create build tags and expressions. There is a page on my site that covers that.
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • RoboHelp 8 for Word not installed with RoboHelp HTML?

    My workplace just upgraded from RoboHelp Office 5x to RoboHelp 8. Come to find out, *all* that was installed was RoboHelp 8 HTML. The RoboHelp 8 for Word part of the application was not installed.
    The department responsible for software installations says that they don't have the RoboHelp 8 Word program--that it didn't come with the RoboHelp download. They are insisting that it's not available, and will probably have to be purchased separately.
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    Did both parts of the application install (HTML and Word)?
    If one installer was used, was the the RoboHelp 8 for Word portion missing? (I.e., is this a bug?) Or did you get the whole thing?
    If more than one installer was used, were the components downloaded in separate installation files? (Could someone have missed an installation file, in other words?)
    FYI, please, I don't need all the advantages and reasons why I should use HTML Help or WebHelp instead. I work for a government agency, and need to just generate WinHelp to replace an existing Help file, not make everyone change a whole bunch of stuff to use WebHelp or a CHM file.  I need WinHelp output from Word. And, one more thing: I do not have administrator access on my PC either. 
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    The licence you bought was for RoboHelp Office which includes both the RoboHelp for Word and RoboHelp HTML applications. Each of these three has it's own installation file so I suspect that they have installed just the RoboHelp HTML application. They should have the details for the RoboHelp for Word application, or better still the RoboHelp Office application which gives you the options of what to install according to your needs.
      The RoboColum(n)
      @robocolumn
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  • How to create FrameMaker glossary entries which convert properly to RoboHelp HTML 8?

    I have been having a challenging time creating FrameMaker 9 glossary
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    Thank you very much in advance!
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    Sammy Spencer

    It's because you're doing your markers backwards. The text inside your Glossary marker should be the term. The paragraph your marker is inside is the definition.
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  • RoboHelp HTML 8 Search problem

    I have a single (non-merged) RoboHelp 8 HTML project in which I cannot seem to get Search working correctly.
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    This problem appears in IE 6, IE 7, Firefox 3.0, and Firefox 3.5, all of which our customer base uses.  I'm using RoboHelp 8 on a Windows PC with XP Pro 2002, SP3.
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    General selections:  Under "Additional Options," "Apply to all Topics," "CSS" is selected, with the correct CSS name displayed.  "Add Mark of the Web" is selected.
    Navigation selections:  For Toolbar Buttons, Contents, Index, Search, Glossary are selected.  For Search Options, "Enable Highlight Search Results" is selected.
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    Hi there
    Please do expound.
    MSMoore9412 wrote:
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    To my knowledge this option only affects the output when you view things locally, as in when you are testing the output immediately after generating. Are you saying here that it somehow affected things after you uploaded the files to the server?
    Cheers... Rick
    Helpful and Handy Links
    RoboHelp Wish Form/Bug Reporting Form
    Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
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    SorcerStone Blog
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  • Problems importing a Word doc into Robohelp HTML

    I have a 116-page Word document with 13 chapters. When I
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