Alternate for Outreach and Campaign Optimizer

Hi,
I don't find Campaign optimizer and Outreach in ATG10.2 version. Looks like they are not supported anymore. My question is whatz Oracle's recommmendation for customers that implement ATG and looking for Campaign management, A/B testing functionality ?

Starting with the Oracle ATG Web Commerce version 10.2 release, Oracle will no longer include new versions of the following product modules in Oracle ATG product releases:
• Oracle ATG Campaign Optimizer
• Oracle ATG Outreach
• Oracle ATG Knowledge Manager
• Oracle ATG Knowledge Manager Self-Service
The final released and supported version for each of these products is Oracle ATG version 10.1.2. These products will continue to be supported per Oracle's Lifetime Support Matrix for ATG version 10.x, with Premier Support expiring on December 31, 2015. Extended Support will not be available for these products.

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Re: Full Optimize and Lite Optimize Disabled

Hi,
We have an BPC App.
What we need now is that for a particular group of users to have no access to run Full Optimize or Lite Optimize rights to trigger it.
Please can any one advice how to disable this functionality or un authorize this for particular set of users so that they cannot execute any optimization.
Regards.

Hi,
Follow below steps:
1. Create a Team and assign users those should have an access for Full and light optimization
2. Goto Manage data>Maintain data management>Manage Packages
    -->Select the team which you created in step 1
     -->Select add package
    --> Choosee process chain as /CPMB/LIGHT_OPTIMIZE
    --> Give package name and description
    --> Select Taks type as User Package
    -->Click Save
3. Create one more package for Full Optimization as expalined in step 2 under same team
Now users who are related to this new team can able to run both Full and light optimizations provided Execute task assigned under task profile.
By following above steps you can assign many package to team and can modify team access from Manage Team user package access if you need.
Hope it helps..
Regards,
Raju

PP/DS Optimizer u2013 Planning for HALB and FERT in sequence with Optimizer

We are using PP/DS optimizer to plan the two level BOM items. FERT and HALB planned orders are converted from SNP. ROH products are not planned in APO. PPDS is not used to create or delete orders. Only scheduling is done by optimizer. Only one mode exists in PDS. Setup matrix is used for both HALB and FERT.
The requirement is to schedule HALB products in time on their own resources in time for multiple FERT orders. The optimizer does not appear to do this consistently. We use the following steps in planning run:
1.     Stage numbering.
2.     Schedule orders at the earliest with infinite planning. This is done to ensure there are no blank spaces at the beginning of the planning interval on resources after optimization. The result is all orders starting at the same time with multiple loading on resources.
3.     Optimization with weightage for makespan and setup time. Key settings are: Forward planning, finite resource loading, pegging relevance, considering inter order relationships. All HALB and FERT resources are selected in this step. (Delays are not important within the Optimization interval and there are no stocks of HALB except when there are time gaps between HALB Orders and FERT orders. HALB order is finished earier than FERT order start.)
The question is: Is Optimizer capable of scheduling HALB and FERT on their own resources but at the right iner order timings while optimizing the setup time. Are there any key setting to watch out for in Optimization profile or Strategy profile to enable this?
If this is not possible, we will have optimize only at one BOM level and then use top down or bottom up heuristics to plan the other level.

HI TemYogi,
Assumptions:
1. One PDS each for HALB & FERT level with one resource
2. HALB to be scheduled first. Based on HALB schedule, FERT has to be scheduled
To achieve this
Maintain "Maximum Lateness of a Receipt" in Pegging tab in Demand tab in Product master
in FERT PDS maintain the consumption type of HALB components as continious/ start/end of the the operation
use the planning direction as backward and reverse in DS strategy profile
Use schedule mode as Insert operation / insert operation and close gaps until end in DS strategy profile
Fix all the previous run orders in DS board for HALB and then Schedule all the HALB orders considering u r setups through optimization
Now run the optimizer for FERT
Regards
Sravan maturu
+91 9392602314

Which Table for linkage between Opportunity and Campaign

Hi,
can anyone tell me the database table which links Opportunity´s and Campaigns?
The campaign number is shown in Opportunity in the following field:
Structure CRMT_5010_1O_UI
Field name CAMPAIGN_HE_ID
Thanks for any hint!

the above is right... but you would not find the objects directly. opportunity and campaign would be identified as Role A & B in table srelroles.
The object guid, logical system and business object type forms a unique identifier for an object and defined as a Role.

Alternate access mapping and binding in IIS for NLB nodes(2)

Hello All,
We have configured NLB for 2 nodes( 1 is App and WFE1 and 2 is WFE2).
here, we have given NLB host name to the users to browse. but, do we need to configure any thing in alternate access mapping and in IIS bindings, if yes, Please elaborate step by step please.
Thanks in advance
NLB host name and IP: abc.ap.company.com /10.11.12.95
Node1 server: abc.appri.company.com / 10.11.12.93
Node2 server: abc.appsec.company.com / 10.11.12.94
how to do this.
NARLA

Assuming you configured the web application to use the URL http://abc.ap.company.com there is no additional IIS configuration needed on the servers.
If you're interested in accessing a specific server you can create a hostfile entry on your client machine that abc.ap.company.com to one of the two servers.
Jason Warren
@jaspnwarren
jasonwarren.ca
habaneroconsulting.com/Insights

Campaign optimizer deprecated in ATG10.2 web commerce

Hi
How can i achieve the functionality of campaign optimizer 10.1.2 (9.4 or 10.0.3) in ATG10.2.
Is there anyway to migrate the older versions of campaign optimizer to the latest ATG 10.2 version.
or Is there any alternative tools to achieve the functionality of the campaign optimizer in ATG10.2.

Oracle has many products and it isn't always clear which ones are best suited to fulfill your needs. You may want to bring this question to your sales representative as they are better versed in the different Oracle products and their capabilities. They can work with you to identify which ones will work best for your business requirements.
For example as a replacement for Outreach you may want to look at Eloqua.
http://www.oracle.com/us/corporate/features/marketing-automation/index.html
Thanks
Gareth
Please mark any update as "Correct Answer" or "Helpful Answer" if that update helps/answers your question, so that others can identify the Correct/helpful update between many updates.

Campaign Optimization using RFM Analysis

I'm interested in the tools offered by BI for the RFM Marketing Analysis (Recency, Frequency, Monetary Value Analysis). I've read this information:
http://help.sap.com/saphelp_nw2004s/helpdata/en/c5/bd493b13bab710e10000000a11402f/frameset.htm
http://help.sap.com/saphelp_crm40/helpdata/en/d3/11b71b8182ed4995eaad3dc644c771/frameset.htm
I understand that the all process needs a CRM deployment as well as BI. However I'm wondering if this kind of scenario can be implemented without a full CRM installation. In particular I'd need to use an Internet Sales - BI landscape.
When calculating the Response Rate, I have to determine the Addressed Business Partners. One way to provide this data is using the ODS object Campaign/Target Group/Business partner Assignements
(<a href="http://help.sap.com/saphelp_nw2004s/helpdata/en/36/df333bf1047532e10000000a114084/content.htm">0CRM_TGCT</a>). This object is filled by data from the CRM application. Is it possible to take data from Internet Sales instead?
Otherwise, can you briefly explain the Intelligent Web Analytics feature of Internet Sales? I know it requires BI. How are the two application integrated?
At http://www.sap.com/solutions/business-suite/crm/internetsales/featuresfunctions/index.epx I read:
Take advantage of a broad range of Web analytics that enable you to track online sales, capture customer behavior, analyze Web site metrics, and improve online sales performance.
What kind of customer behavior characterization is offered by these Web analytics?
Cheers, Davide

Prem
The PP/DS Optimiser has quite a few restrictions associated with it, and can cause unpredictable results if any of these restrictions are met. See SAP Note 712066 for full details as I am not sure of the exact conditions you are trying to optimise. The key one may be:
The campaign optimization is based on the bottleneck resources. There must be no direct or indirect time link (in the form of constraints or material dependencies) between the operations or orders that are planned on the bottleneck resources. In particular, bottleneck resources may be used only once in the production flow.
Hope this helps
Regards
Ian

Campaign Optimization

Hi,
Has anyone have experience in carrying out campaign optimization.
I am trying to carryout campaign optimization, but system comes up with a error message stating that my orders have predecessor, successor or pegging relationships between them. It appears to me as though system picks up two orders randomly, because each time I carry out the campaing system comes up with different orders. However, I have checked the master data settings and does not have any relationship maintained between PPM of these orders.
If I carryout campaign planning using the steps PP/DS Optimization, then create campaign, create set-up and clean out orders, it works (because optimization is done for set-up times and costs). But however, when I try to optimize the storage costs using campaign optimization it results in the above mentioned error and optimization stops without any result.
Has anyone come across this situation. Please provide guidance.
Warm regards,
Prem

Prem
The PP/DS Optimiser has quite a few restrictions associated with it, and can cause unpredictable results if any of these restrictions are met. See SAP Note 712066 for full details as I am not sure of the exact conditions you are trying to optimise. The key one may be:
The campaign optimization is based on the bottleneck resources. There must be no direct or indirect time link (in the form of constraints or material dependencies) between the operations or orders that are planned on the bottleneck resources. In particular, bottleneck resources may be used only once in the production flow.
Hope this helps
Regards
Ian

Simulate campaign optimization

Dear gurus,
Simulate campaign optimization (SAP CRM) You can simulate campaign optimization by creating decision nodes.
what is the simulate campaign optimization and how to create decision nodes in marketing.
with Regards,
prakesh

Hi Prakash,
In case of marketing campaign, Nodes and Rule modular are used in Campaign Automation scenario,
Link Nodes are used to create link/connection between two transaction i.e. Campaign and its elements
Rule modular are used to create rule on the basis of templates such as Segment, Survey etc. for followup steps.
u can get detail idea about Campaign Automation see below links:
campaign call list
http://help.sap.com/saphelp_crm60/helpdata/en/da/c24f3e84b90b4ae10000000a114084/frameset.htm
Regards,
Dipesh.

Questions regarding Email Marketing and Campaign Management

Hi,
i am facing some problem is using Email marketing and campaign module of CRM On Demand. Need help in solving few queries.
1. I am trying to create the email template and save it for future purpose. I am using fields data column to make email personalize automatically. Problem i am facing is when ever i am opening this template for using it again for another campaign these dynamix fields doesn't come. ONlyu the static text xomes.
2. Second, how can i get the status of email delivered, read etc.
3. And in last, what ever email i am sending, how can i attach them with the receipient (Contact) record.
Nisman

1 - ?
2 - email receipt status is automatic by Email marketing. You should see it in the Campaign Detail - section Recipients
3 - Campaign Detail - section Recipients > You can insert Contacts manually or via Data Import or via Segmentation Wizard.
Good Luck
Antonio
BExpert, Brazil
Siebel & OBI Consulting and training

Configure a sharepoint 2013 site for external and internal access

I need to configure a local install of sharepoint 2013 so that users can access it internally and externally using windows/AD authentication. The internal and external addresses are different.
I have bound an external ip to the domain for external access.
I have created Alternate Access mapping, and bound the host header but I get a file not found message for external access.
Have I missed something here? why the error and how can it be fixed. Step by step process would be appreciated.

Hi Luis,
According to your description, my understanding is that the error occurred when accessing the site externally.
The most common cause for this is that the IIS host header is configured incorrectly. The 404 will appear because we are hitting a different IIS web site and not the one we are intended to.
Here is a similar issue for you to take a look:
http://stackoverflow.com/questions/14953322/sharepoint-2013-404-not-found-while-accessing-site-collection-from-outside
More references:
http://technet.microsoft.com/en-us/library/cc261814(v=office.15).aspx
http://technet.microsoft.com/en-us/library/cc263208(v=office.15).aspx
Best regards.
Thanks
Victoria Xia
TechNet Community Support

HT1911 Someone else set up my itunes account for me and I cant remember the Apple ID, the Password, or the name he put under it all. How do I get back into my iTunes account???

Someone else set up my iTunes account for me and I can't remember the Apple ID, the Password, or the name he put under it all. How do I get back into my iTunes account???? Or at least a number to call to get back???

Go to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in using the alternate ID.

HT5622 How do I change the Apple id against a certain telephone number? I have two iPhones and wish to use a different Apple id for each and confused as to how I do this?

How do I change the Apple id against a certain telephone number? I have two iPhones and wish to use a different Apple id for each and confused as to how I do this?

Create a new Apple ID for the second phone. If you are setting the phones up as new phone enter the ID you want to use on each phone.
If both phones are already signed in to one Apple ID then use the settings app to change Apple IDs on one phone.
Settings > iTunes and App Store > tap on the Apple ID > sign out > sign in with alternate Apple ID.
Note that if you have downloaded apps with the original Apple ID on the phone with the new Apple ID, those apps will still be associated with the old Apple ID and will require the old ID and password in order to update them.

HT5312 My recovery email is no longer in use, as it hasn't been used for sometime, and now seems to have 'expired', and I do not even recall being asked the security questions,so I can no longer download certain games. Please help.

I cannot download certain games because I do not recall the answers to my security questions when it asks if I am 17 years or older. In fact, I do not even recall being asked these security questions.
I tried to guess logical answers but now my iPad is threatening to lock me out. My second email is no longer in use as it has not been used for years and has seemingly expired.
Can you please help?

If you don't have access to your rescue email account, or you don't have one on your account (an alternate/secondary email address is a different setting/address), then you will need contact iTunes Support or Apple to get the questions reset (you won't be able to change/add a rescue email address until you can answer 2 of your questions)
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to update/add a rescue email address for potential future use

Why do we create indexes for DSOs and Cubes.What is the use of it?

Hi All,
Can you please tell me why are indexes created for DSOs and Cubes.
What is the use with the creation of indexes.
Thanks,
Sravani

HI ,
An index is a copy of a database table that is reduced to certain fields. This copy is always in sorted form. Sorting provides faster access to the data records of the table, for example, when using a binary search. A table has a primary index and a secondary index. The primary index consists of the key fields of the table and is automatically created in the database along with the table. You can also create further indexes on a table in the Java Dictionary. These are called secondary indexes. This is necessary if the table is frequently accessed in a way that does not take advantage of the primary index. Different indexes for the same table are distinguished from one another by a separate index name. The index name must be unique. Whether or not an index is used to access a particular table, is decided by the database system optimizer. This means that an index might improve performance only with certain database systems. You specify if the index should be used on certain database systems in the index definition. Indexes for a table are created when the table is created (provided that the table is not excluded for the database system in the index definition). If the index fields represent the primary keys of the table, that is, if they already uniquely identify each record of the table, the index is referred to as an unique index.
they are created on DSO and cube for the performance purpose ..and reports created on them wil be also more efficent ..
Regards,
shikha

Alternate for Outreach and Campaign Optimizer

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