Alternating Logo & White Screen, Nano not Recognized by Computer/i-Tunes

I sync'd our 2nd generation nano with i-tunes (which I had not done in some time - maybe a month), after the sync finished I clicked on the eject, disconnected the nano from the cable, and now all I get is the apple logo alternating with a white screen.
I've tried resetting (switching the hold button on and off then holding the menu and select buttons at the same time) and the apple logo will disappear and come back as if it's reset, but it's still stuck in nowhereland.
If I reconnect the nano to the computer (have tried two different usb ports) neither the computer nor i-tunes sees that the nano is connected.
Any advice?

Is this any help?
USB drivers are not installed properly or are out of date.
There's also this: iTunes 7 or later doesn't recognize the iPod.

Similar Messages

  • Ipod Nano not recognized by computer (or itunes) but charging.. so connected

    worked until this am (though I think I had this once before, a couple years ago, too often follows itunes updates)
    connected to computer (win 7) this morning and it is not recognized by computer (or itunes)
    can't find it looking in Explorer
    but, it is charging so... it is connected
    have tried everything except re-installing itunes... if the computer is not seeing it, and it shows the connection when itunes isn't open...
    would that make any difference?

    diagnostic shows....
    **** Device Connectivity Tests ****
    iPodService 11.3.1.2 (x64) is currently running.
    iTunesHelper 11.3.1.2 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod nano (4th Generation) running firmware version 1.0.4
    Serial Number:       Y(I removed info)
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.
    it looks like everything is fine, except it can't find the ipod... why?
    when I plug in a thumb drive, it recognizes that, why not the ipod?

  • Ipod nano not recognized by computer, driver issues

    Hello All!
    I have an ipod nano, first gen, that works just great. Bought another one off of ebay for my husband for Christmas. It looks identical to the one that works - model numbers & year the same - HOWEVER, it is not recognized by iTunes.
    I followed an older thread on this forum and followed the directions to download usbstor.sys & usbstor.inf and move to my i368 folder but I still got the same message - something like "Windows highly recommends not installing these drivers because they have not passed logo testing. This could result in serious damage to your computer."
    Does anyone know what is the issue? Can it be solved another way? Why does my other nano work? Does anyone know if it is safe to the install usbstor drivers? Help please

    Is this any help?
    USB drivers are not installed properly or are out of date.
    There's also this: iTunes 7 or later doesn't recognize the iPod.

  • 7th generation nano not recognized by computer or iTunes

    iTunes not recognicing my new NANO 7th Generation in the Device list in iTunes

    diagnostic shows....
    **** Device Connectivity Tests ****
    iPodService 11.3.1.2 (x64) is currently running.
    iTunesHelper 11.3.1.2 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod nano (4th Generation) running firmware version 1.0.4
    Serial Number:       Y(I removed info)
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.
    it looks like everything is fine, except it can't find the ipod... why?
    when I plug in a thumb drive, it recognizes that, why not the ipod?

  • 2nd gen nano not recognized on computer or i-tunes

    We have 3 nano's in the house; 2 first gen's and 1 2nd gen. The first gen's are working fine. However, when I connect the 4G 2nd gen into the computer (any computer...3 of them...)it is not recognized by the computer, i-tunes, anywhere! Won't even charge from computer. Will plug, play and charge in i-home, but not on computer. I have done the 5 R's (except restore because the computer won't recongnize it...); reinstalled i-tunes; reset, forced to disk mode, etc. I'm out of ideas. 4 months out of warranty of course! Anyone know what to do?

    Hello bigbthomson,
    Thanks for using Apple Support Communities.
    If your iPod touch is displaying that it is disabled and to connect to iTunes, then please see the information in the article linked to below.
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    Take care,
    Alex H.

  • IPod nano not recognized on computer

    Installed itunes on new computer. Ipad and itouch recognized on computer, but ipod nanos are not. Restarted Apple mobile devices. Didn't work. What next?

    Work through each and every suggestion in this Apple support document as necessary.
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • New IPOD nano not recognized by computer

    I have a brand new IPOD 3rd Generation. I have windows XP. When it is plugged into the port neither computer recognizes it. I stopped and restarted the service but that did not work either. Any suggestions?
    Thanks
    Jgalli

    Well start with these articles and see if that gets you anywhere...
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    http://docs.info.apple.com/article.html?artnum=305136
    iTunes for Windows: iTunes 7 doesn't recognize iPod
    http://docs.info.apple.com/article.html?artnum=304434
    iPod missing in "My Computer" or in iTunes for Windows
    http://docs.info.apple.com/article.html?artnum=61711
    Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
    Putting iPod into Disk Mode
    http://docs.info.apple.com/article.html?artnum=93651
    Patrick

  • Nano does not work! Screen frozen, Not recognized by computer nor iTunes

    Hello There
    I have problems with my iPod, today I turned it on to listen to music, but when I selected the song and pressed play, the screen was frozen, I left so this morning until arriving to the Office. Then I tried access by Windows trying to format it, but the system did not recognize it well, i mean system stops, then with iTunes tried to recognized and a screen appeared saying that I needed to restore, then I did, but another alert appeared up saying that there was a problem with the system and couldn't restore, I am trying to format it by DOS, but still is frozen. I already tried all the manuals here to fix it, but nothing works.
    Please can anyone help me out with this?
    Thanks in advance for your help!

    Hello obks1984
    Check out the article below to troubleshoot issues with your iPod shuffle not showing up in iTunes. Also make sure that you have the cable plugged in completely to your iPod Shuffle and not just slightly pushed in.
    iPod not appearing in iTunes
    http://support.apple.com/kb/ts3716
    Regards,
    -Norm G.

  • IPod touch 3rd gen stuck on white screen and not recognized in iTunes

    So basically I dropped my iTouch in water, removed it and left in a bag of rice for 2 weeks and now the screen is a gray/white colorway and won't show up in iTunes. I've tried doing a hard reset but I can't see if that even works or has done anything. Does anybody have any ideas or solutions for me!?

    Apple doesn't repair it.  If there is no sign of abuse, they replace it with a refurbished unit.  The fixed-price for non-warranty replacements can be found here.

  • IPod Nano not recognized by computer.

    My iPod Nano 2nd generation isn't recognized whatsoever by my computer. A short recap: On a Windows XP driven computer (not mine and on the other side of the Atlantic) I connected and downloaded music. When I returned home, I wanted to connect my iPod to my own Vista driven computer. No can do! My wife has had an iPod Nano 2nd Generation which was previously correctly connected to my computer. To solve my problem(s) I have logged on to my computer with a different user name and installed iTunes with a clean/empty sheet. Still, I haven't been able to connect my iPod. Is there a solution to this? Cheers, Cai

    My iPod Nano 2nd generation isn't recognized whatsoever by my computer. A short recap: On a Windows XP driven computer (not mine and on the other side of the Atlantic) I connected and downloaded music. When I returned home, I wanted to connect my iPod to my own Vista driven computer. No can do! My wife has had an iPod Nano 2nd Generation which was previously correctly connected to my computer. To solve my problem(s) I have logged on to my computer with a different user name and installed iTunes with a clean/empty sheet. Still, I haven't been able to connect my iPod. Is there a solution to this? Cheers, Cai

  • I had to reboot my iMac, it froze... When I went to reboot it started up as usual... Made power sound, showed apple logo (white screen)... And pin wheel started after 3 to 4 mins., went tblack screen with error messages. Rebooted 5x, won't go paspinwheel

    I had to reboot my iMac, it froze... When I went to reboot it started up as usual... Made power sound, showed apple logo (white screen)... And pin wheel started after 3 to 4 mins., went to black screen with error messages. Rebooted 5x, shot off power source, disconnected external devices... Now won't go past pinwheel... Since it does not go to black screen, I cannot convey error messages... Please advise what I could try... Thank you... I have an iMac 2009... Upgrade operating system to new system this spring... Don.

    It is guitardad's again... I read past topics on this issue... As I am not overly computer savvy, I want to be careful that I don't mess things up further... Of course the extended warranty is done... There is talk about booting from the system disc...  I'm not sure if this is the first thing to do or not... Can the support community, advise me on what logical steps I should take ( in order) or direct me to a website and/ or you tube video that walks one safely through the processes... Once again thank you for reading and offering your advice... I am on fixed $$$ so I'm trying to avoid calling apple, unless I have no options and/or the suggestions do not resolve the issues... Tx again Don.

  • IPod nano not recognized by new computer with same version of iTunes

    iPod nano not recognized by iTunes on new computer. Same iTune versions.  Going from Windows 7 to Windows 8.1.

    Have a look at these 2 articles.
    Windows XP cannot detect an iPod.
    USB drivers are not installed properly or are out of date.

  • TS1538 IPOD NANO NOT RECOGNIZED BY ITUNES ON MY PC

    ipod nano not recognized by itunes.  can't sync since sync is greyed out.

    See:
    ]http://support.apple.com/kb/TS3716
    BTW you posted in the iPod touch forum.

  • Ipod nano not recognized by pc and will not turn on

    ipod nano not recognized by pc and will not turn on

    iPod not recognized in 'My Computer' and in iTunes for Windows 

  • Avoid White Screen and (Not Responding) Message?

    Is there a way to force FrameMaker to update the screen when it becomes unresponsive during lengthy processes?
    I wrote an ExtendScript to open all files in a book (silently), import settings across all files, update the book, and then save as a PDF file. The script runs seven times, each time with different settings to control various things such as conditional text and variables.
    The problem is that FrameMaker churns on certain commands, such as opening all the files and importing the settings. During this time, it might take up to 10 minutes to complete the command across all files in the book. If I click off of FrameMaker onto another applicaiton, and then go back to FrameMaker I see only a FrameMaker container window with a white background. The title bar shows the book name and (Not Responding). The script is still running and everything is fine. But there is no feedback to the user to indicate what's happening.
    Is there no way to force FrameMaker to refresh the window and remove (Not Responding) from the title bar?
    Thanks,
    Jason

    Hi Jason,
    This is more of a limitation of FrameMaker's implementation of the "OWL" interface. The Not Responding title bar and white screen appear not just with scripts and FDK clients, but also with other long FrameMaker operations, like updating large books, etc. In fact, in Kapil Verma's FrameMaker 11 webinar yesterday, the same thing happened when he was creating a book from a ditamap.
    One way you can minimize the effect of this is to use a progress bar with your script, so people will know the progress of the script in spite of the white screen, etc.
    Rick Quatro

Maybe you are looking for

  • Message " You cannot make an assignment to make-to-order stock"

    Hi, i'm trying to create a production order for a specific material, but I get this error message: "The component cannot be allocated to an individual stock because make-to-order production and engineer-to-order production cannot be executed with thi

  • How do I install Lightroom on Second Computer

    I have just bought  a mac but already run lightroom on my windows laptop.  It is my understanding that I can use my licence on 2 computers but I don't know how to do that. I tried downloading lightroom on my new mac and put in the serial code I was g

  • Images not displaying in photoshop though file is open

    Photoshop is opening my files but doesn't display the image unless I drag the window. Has anyone else encountered this issue? If so, how did you resolve it?

  • Is there a hotkey to open the "reading list" section?

    Interesting new function, the Reading List. I'd like to use it but I hate clicking, especially small things such as those on the bookmark bar. I use hotkeys for search (opt - command - f), bookmark bar (command - # of bookmark), etc. It'd be nice to

  • COA trigger wrong logo.

    Hello all, When we done the Post goods issue of delivery on that time COA mail trigger to customer mail ID on that mail COA LOGO display the different form & when we run the QC22 or QC20 COA print the correct LOGO. Can you any body help me. Thanks, D