Although I can log in to Blackboard/Elearn, when I try to type information the screen goes pale and the program freezes.

Although I can log in to Blackboard/Elearn, when I try to type information the screen goes pale and the program freezes. I can press the buttons, but I can't type.
== URL of affected sites ==
http://elearn.sunway.edu.my

Hi havasu homes,
Please refer to the thread and help document below where this issue stands resolved:
1. Re: Adobe Creative Cloud / Desktop App / Home Screen: Constant Spinning Wheel
2. App doesn’t open | Progress wheel spins continually
Regards,
Sheena

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