Always auto locks by itself

My iPad 2 always auto locks by itself even though the auto lock time is not up yet. Went to the service centre and was told that it was the software issue & the most common problem iPad faces. A restore of the iPad via iTunes will cure this issue. I did a restore but the proble started again.....! Help.....

If it is not an Exhange account issue and you have restored to no avail, try a reset. Hold down on the sleep and home buttons at the same time until the Apple logo appears - takes about 10-15 seconds. Ignore the red slider.

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IPhone 5 does not always auto lock, particularly if I put it down face down.

iPhone 5 does not always auto lock. Seems to be particularly true if I place it face gown on a surface.

try holding home button and on/off button together for few seconds.It will reboot.

HT4623 iOS 6 auto-lock problem

Since I have updated my iPhone 4 to iOS 6, the auto-lock button doesnt work anymore.
In addition, after pushing the button, my iPhone starts to oscillate between the "power off" and "unlock" pages.
The same behavior happens also during the execution of different applications after a few seconds.
Under thes conditions, my iPhone is now unusable.
No clear for me how to step back to iOS 5 until this bug is fixed by Apple.

I use assitive touch as well but not because I need assistance. Some things I just find quicker to do by using it.
Since updating my iPhone 4 (not S) to iOS 6 yesterday (OTA), I'm also experiencing Auto-Lock not working 100% of the time. I've always had the auto-lock time set to it's 2 minute default and under 5.1.1, it has *always* auto-locked. Then today, I put the phone down for about 30 minutes after a brief use. I came back to the phone to find the screen still on with the battery level dropped as well cause of it. I had NO additional apps running...
I am experimenting now and it *seems* that if auto-lock is set to 1 minute, it will auto-lock correctly. It may be that the 2 minute setting is what's causing the issue. As I said, I'm still testing this, again with no additional apps running in my testing...stay tuned.

My Iphone 3G reboot itself after few minutes when i done auto lock.

My Iphone 3G reboot itself after few minutes when i done auto lock. otherwise its working good and i m not facing other problems but when i do auto lock then after few minutes i press home button then my iphone start from the starting. Please help me is it firmware problem or its hardware problem ? i m using firmware 4.1 (8B117).
Waiting for your earlier response.
Thanks & very best regards,
Irfan.

?

After updating my iphone3gs and ipod touch 4g to ios 6, the auto lock fuction doesn't work always , especially if passbook is left open in the background! i have also restored both the devices but the problem still persists and is affecting the battery li

After updating my iphone3gs and ipod touch 4g to ios 6, the auto lock fuction doesn't work always , especially if passbook is left open in the background!
i have also restored both the devices but the problem still persists and is affecting the battery life!

Same problem here, after istalling ios 6 on my iphone 4s my auto lock didnt work, but when i closed my assistive touch it worked again..I didnt have this problem in the 5.1.1 version. I dont wanna close the assistive touch tough....annoying problem !!!
Another problem occured in the settings of alarm clock. The sensivity of the on-off button is not as good as in the 5.1.1 version...
Hope they will fix this problem soon !!!
Is there anyone else who hava the same problems??
Best regards...

IPhone 3G after iOS 4 does not wakes after Lock or auto lock.

Hi,
I have an iPhone 3G (not S), I upgraded it to iOS 4.0 on Tuesday June 22.
it took around 2-3 hours for the whole process, but it all workd out fine.
Now I have two issues, one major one minor.
Major issue:
Every time I lock my phone, by using the (sleep/wake button), or if the phone gets auto locked, and if I leave it for a minute or so. I cannot wake it up by pressing the Home menu button (the round button in front). The only way to bring it back to life is to hard boot the phone by pressing the sleep/wake button and the Home menu button together for 10 second. This boots the os back to life, takes around 1-2 minutes. While the phone is inactive, if I make a call to it, on the calling side I hear the ring tone, but the phone lies dead like a stone. So no incomingcalls or SMS, while the phone is in this state, and the caller thinks I am not picking it up.
So far I am avoiding problems by not locking the phone at all, but that is eating up my battery.
Minor problem: as many have mentioned earlier also, it has gone too slow. And a substantially short battery life, accompanied by unusual heating.
Tried restoring the phone using iTunes 9.2, I am hitting 1602 error there, so tried restoring in the "Recovery mode", it worked fine, but the problems persists.
Another thing I noticed was that I can never switch off the phone too.
Every time I press and hold the sleep/wake button and initiate the Power off mode, either of the two things happen.
1) The circular star loading animation starts, gets stuck a some point, and suddenly the phone boots back to life after some time.
2) The circular star animation continues, for hours, untill the phone runs out of battery and dies out itself.
So far I have'nt seen a clean shut down after the upgrade.
what to do....

used
http://lifehacker.com/5572003/how-to-downgrade-your-iphone-3g%5Bs%5D-from-ios-4- to-ios-313
and downgraded to 3.1.3 and my iPhone 3G is usable again.

I recently did the iOS 7.0.2 update, now I'm unable to purchase apps. "App could not be purchased at this time. Please try again later. ". I have tried a few of the suggestions and nothing has worked. Reset,change auto lock time on main screen, now what??

I recently did the iOS 7.0.2 update, now I'm unable to purchase apps. "App could not be purchased at this time. Please try again later. ". I have tried a few of the suggestions and nothing has worked. Reset,change auto lock time on main screen, change language setting. Now what???

This sorted it for me:
Backup your iPhone to iCloud (I believe backing up to iTunes will work too). Now go to "Settings --> General --> Reset --> Erase All Content and Settings" to completely restore your iPhone to factory settings. Assuming you've backed up to iCloud, you'll be asked when setting up your iPhone if you want to restore from an iCloud backup. Choose that option and once your iPhone has restored itself from your backup, this annoying problem will finally be gone! (was for me anyway).
To restore from an iTunes backup, connect your iPhone to your computer, load iTunes. Click the File menu and select Devices > Restore from Back up.

Quick question about Auto-lock settings

Hello all,
I recently was able to sync my office email account to my iPhone using Microsoft Exchance active sync. The problem as I understand from searching through different posts, is that I can no longer set my Auto-lock setting to "Never" because of this, only 5 minutes (sort of a security thing as far as I can tell).
The reason I am trying to do this is that I like to use one or two of the GPS golf apps out there, and they stay dialed in if the phone doesn't "sleep" while I am playing a round, so I would like to keep it on the entire time.
Does anyone have any ideas of how I might be able to work around this issue in any way?
Responses are, as always, much appreciated!
Cheers,
Kev

More than likely, you could not simply delete the account. The thing is that the people who came up with the security protocols already thought of that. As an employee using a company cell phone, I could delete my account, access features or information my company restricts and then readd the account, thus bypassing security protocols.
In addition, I might have other sensitive company information (in the form of contacts, documents, notes, etc) that would still be on the phone even if I delete my exchange account. Without autolock, people would still have access to this data even if I delete the account.
To prevent this type of abuse, when an exchange account is added, it installs a set of restrictions and protocols to the phone. Those protocols can, at the discretion of IT, be non alterable and non removable, even when the exchange account is deleted. This prevents people from abusing the loophole you are describing.
Similarly, simply switching to another email account will not bypass them - these protocols are now part of how your phone acts and can not be changed without wiping it back to factory settings.

Auto-Lock Feature incomplete, there is no "Never"-Option available (OS 3.0)

Hello
since today i've got a Problem with my settings menu:
When i go to Settings, General, Auto-Lock I can only select Timeouts between 1 and 5 minutes, but the Option "Never", isn't available anymore.
So it isn't possilbe that the Display stays on until manual switch off by pressing the hardware button.
Usually i used this function, when I was driving car and listened to Music on the iPhones iPod. For navigation-apps this option is also very nice to have.
I've read in other forums around there in the internet, that some other users have similar problems, but none of them has the final solution.
I found out the following:
when i go to Settings, Mail,Contacts,Calendars, then Select my Exchange-Account and turn the three switches "Mail,Contacts,Calendars" in the following menu off.
Then the Option "Auto-Lock", "Never" is available again... yippie!
BUT: as soon as i switch on my Exchange again to sync data with the server, the option "Auto-Lock" "Never" is again not available and doesn't appear in the Options-list.
Anyone any idea??? I think its a Bug in the new OS 3.0, because i didn't have this behavior before. It appeared for the first time about 1 week after updating to OS 3.0
Thanks a lot for your support in advance!!!!
Roland
Message was edited by: suparol
Message was edited by: suparol

So i've read some of the posts on this forum, but the most critical part of this problem is in my opinion, that there is a stand-alone iPhone Feature (in this case Auto-Lock), which is affected by Exchange-Server settings that are not fine-tuned for the iPhone.
I think many other exchange users like me also have only a hosted exchange account, where it isn't possible to change the server settings on the go.
You have to contact your Exchange provider in this case and ask him to change the settings. This settings are of global nature for all users of the Exchange server, not only for those who use an iPhone with the Exchange server. So I think some of the Hosting-Providers are not willing to change their Default-Server-settings because of security-reasons.
BUT: (and this is what makes me a bit angry)
If Apple says that the iPhone supports MS Exchange, then it must also support the password and security Settings of the latest supported Exchange-Server-System.
And furthermore it should not affect basic-iPhone-functions such as Device-Auto-Lock and so on... If there is a solid software architecture which is fully tested and bugfixed, this should NEVER happen.. In other industries e.g. automotive you couldn't sell software with bugs like this one.
Just imagine you have a car on which the engine always turns off automatically after 1 minute TimeOut, just because you are hearing the wrong Radio-Station. If you disable the Radio or tune to another station, the engine stays on, as long as you want that by turning the ignition-key on/off.
Sorry about my frustration, but it's really annoying for me...

Auto-Lock option

This isn't a question more of a suggestion. I just wanted to write this to see how people feel about it.
Under Settings > General > Auto-Lock
You have the options 2, 5, 10, 15 Minutes or Never.
My suggestion is this. I think it would be awesome if there were two settings.
1) Plugged in
2) Un-plugged
Reason: If it's plugged in I like to set it to never because there are awesome apps that just look good running. take weather hd for instance.
If it's unplugged I want to auto-lock rather quickly to obviously perserve battery life.
Has anyone else pondered this idea or conclusion?

I just searched the Forum for this exact same reason. I have to say I'm shocked.
This is my first Apple product in a long time, and I like it, but I have to say this is a seemingly glaring oversight from a company that prides itself on it's user experience.
Why isn't there a plugged and "on battery" power profile? I use this at my desk at work for note taking, as well as for presentations, having it time-out and go into sleep mode is VERY annoying. Yes, I know you can set it to "never" but then I'll forget for sure and kill my battery. All I can say is WOW!? for not incorporating this simple function that is included on just about every laptop/netbook I have ever used. I'll be sending Apple an e-mail suggestion to add to next system update. I hope they listen.

IPhone 4S screen auto lock not working with Music Playback, while connected to the Computer via USB

Hello Everyone,
I have an iPhone 4S, updated to the latest version of iOS (7.1). Recently, I noticed that my iPhone's screen doesn't autolock automatically whenever it's connected via the sync cable to my Laptop Computer (A Dell Studio running Windows 8.1 Pro). This happens regardless of whether iTunes is running or not. Whenever the music playback is on, the screen just gets dimmed after a while (as it always does before the screen auto-lock triggers), and stays like that. However, when I stop music playback, the auto-lock work just fine.
I want to know, is this normal? I mean, is this the way it's supposed to be?
Thanks and Regards,
Rajat S.

ALSO, iTunes has been updated to iOS 12.0.1.

Can I have iPod over-ride the auto-lock setting?

I use my iPhone to play music over my car stereo via the aux input, and have the auto-lock set to 5 minutes. I want to leave my auto-lock setting on, but have it not lock when the iPod is playing. I think some other apps know how to over-ride this, but my iPhone is always locking me out when I'm driving and it's not safe to be unlocking it while driving.
Of course I can turn OFF auto-lock in settings, but I'd rather not have to do that every time.

No.
If you do not want it to lock, then turn auto lock off.

Why doesn't my phone auto-lock after one minute?

From the settings - it's checked to auto-lock after a minute, but for some reason - this does not always happen. I have tried turning off the phone and back on again - that did not work. How can this be resolved?

probably. turn it off for sometime , restart the phone and check.

Auto Lock still enabling during sync

I have disabled the auto lock to never come on. I was initially getting errors during syncing about the drive not being able to be written to after a few songs. I adjusted all my power settings on the USB hubs on my pc and in the bios, to make sure they weren't auto disabling to save power.
Now I can get much more songs on it before the error, and every time the error occurs through iTunes, my device shows that it's locked again.
Like I said, I'm disabled this feature, changing the setting to "Never". I have powered down device and disconnected from PC, booting device back up and reconnecting, attempting sync again, and after many successful track transfers, it locks itself.

You can re-download purchased apps for free. Click on buy, click yes to I want to purchase, another popup will appear, you have already purchased, do you want to re-download, click yes.

Is not auto lock

I set up auto-lock at 1 minute but my phone always still unlock if i don't close my screen

Hello SLLH
You can find the settings for the Passcode Lock in Settings > General > Passcode Lock. If you are looking for Auto-Lock, then go to Settings > General > Auto-Lock. If you are not seeing these options then you may need to do a reset settings on your iPhone, which is located at General > Settings >Reset > Reset All Settings.
iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Always auto locks by itself

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