Always over size when trying to burn media to CD or DVD discs
Why has my DU suddenly decided to block me from burning anything to CD or DVD?
I keep getting a message that I'm trying to burn information over the target disc size when it's well under.
Any help greatly appreciated.
Regards - Deano
BTW This is only when burning from a disk Image created within DU.
I haven't tried just inserting the disk dragging files and right clicking "Burn".
I've had no problems previously with the normal (Disk Image) method, I'm really panicking because I want to back up my latest work (that is already backed up to an external ... but you can't be too careful)
Once again, any advice much appreciated.
Regards - Deano
Similar Messages
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I ran the diagnostics test and the program was unable to detect a prerecorded cd. This is a fairly new problem and I am not sure what to do.
The results to the diagnostics test are below:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron 5520
iTunes 11.0.4.4
QuickTime 7.7.4
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0035BB400AFA2018
Current user is not an administrator.
The current local date and time is 2013-07-14 17:29:40.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is not supported. (16002)
Video Display Information
Intel Corporation, Intel(R) HD Graphics 4000
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.4.4 (x64) is currently running.
iTunesHelper 11.0.4.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.Hello queenabs,
It sounds like you are trying to burn a playlist to a disc in iTunes, but you are getting the error, "disc burner or software not found." I found a couple of resources that I think might help with an error like this.
I recommend starting with the steps in this article:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
If you are still having trouble with burning a disc after following the steps in that article, I recommend following the steps in this article:
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I am using a Imac 10.6.8 When trying to burn a program in I DVD .
When I try to burn a DVD-R in IDVD ,The prosess may take 1-hour to burn , 30 minutes into the burning process it begins to multi-plex and my DVD is ejected and not completed ?? Help please !!! Thank you .
In addition to Bengt's suggestions follow this workflow to help ensure the best quality final product:
Once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image menu option. This will separate the encoding process from the burn process.
To check the encoding mount the disk image and launch DVD Player and play it. If it plays OK with DVD Player the encoding was good.
Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality. Always use top quality media: Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
OT -
I have a mac book pro OSX 10.7.5 I am getting this message when trying to burn a cd: The disc can’t be burned, because the device failed to calibrate the laser power level for this media.
Look here:
Burner - device failed to calibrate the laser power level for this media. -
Error message 4000 when trying to burn a cd in itunes
I am having problems burning a cd in itunes. I am getting the error message the attempt to burn a disc failed. An unknown error occurred (4000). Can someone tell me how I can fix this problem. Please note that I have looked up other ways to solve problem and have tried them and none of them seem to work. Such as in program files I clicked on repair and not uninstall to see if there was any possible corrupt itunes files to be fixed. I changed the burn speed and that did not work. The only thing I did not do was a total uninstall of itunes. I need to know should I do that and if so what site will I need to go on to re-install itunes and will I have to pay for it? My computer which is Windows XP already had itunes on it when I bought it so I do not want to pay for itunes. So can someone please give me some guidance regarding this matter. And please note that I was able to burn cd's in itunes before and then it just stopped working. And I have tested my computer with the windows media player and I was able to burn music from my music library so I know my problem is with itunes.
Thanks!I had this issue to when trying to burn discs recently. I went into the CD creation settings in iTunes and I "unchecked" the option to "Include CD Text" and after I did that, the disc I had been trying to burn several times with error, actually burned without fail. Give that a try and see what happens.
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Getting an unknown error when trying to burn cds!
Ive had itunes for awhile, but now I'm getting an unknown error (261) when trying to burn cds from itunes. Ive upgraded to the latest itunes and have tried a few different types of blank discs but to no avail. Other than this error, the actual cdr drive seems to be working fine. Can anyone help? thanks
trying to transfer over library from my old hp itunes to new powerbook. burned some of the songs onto cds as data instead of audio but once the playlist was burned it said unknown error -50. then when i put the cd in my mac the same thing came up and it wasnt recognized by itunes on the powerbook. AHHHH. help please. oh and also some of my songs from the cd then went into itunes if i dragged them but some didnt. both mp3 and m4a. and i want my purchased songs to transfer too
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Error 0x80020022 when trying to burn a CD.
What is this Error 0x80020022 when trying to burn a CD.
I had that error too. Many times!
I tried a lot of different CDs.
And for two times I got new superdrives (warranty).
I thought it's over now, but today it came back... :-(
So, it's definitely NOT a broken superdrive.
But while reading all the posts with the same problem I began thinking about the lens.
Maybe it's not the scratches or printings or quality of the CDs.
Maybe it's the grease spots from the fingers???
So I rubbed it clean, only touching on the very outside and tried again. It worked!
I just wanted to share this.
Could it be so easy? -
I created a DVD in idvd and now when trying to burn to DVD using external burner, I get the error message
"not enough disk space to encode the remaining assets". I am using a brand new blank DVD.
I have read the help info on computer but hasnt proved helpful.
Any suggestions?iDVD requires a fair amount of disk space to carry out the encoding process; depending on your project, you may need to have over 25 GB free space on your startup hard drive. How much free space do you have?
-
When trying to burn files (1,7 GB) to a Memorex DVD, an error messge says: Impossible to burn the disk because communication between disk player and computer failed (error code # 0x80020022).
Is the Memorex incompatible with my i-Mac or what could it be ?
My i-Mac is a 21", Core 2 Duo with 3.06 GHz. RAM is 8Go 1067MHz DDR3.
Thanks.That message is usually caused by poor media. i.e. poor coating quality.
Mermorex is generally regarded by most users here as poor quality media. So is TDK. Most of us prefer Verbatim, Fuji, Maxell or Taiyu Yuden DVD-R.
Also burn at only 2x or 4x burn speed. -
TS1436 keep getting error 4280 when trying to burn cd
keep getting error 4280 when trying to burn cd
Can't burn a CD in iTunes for Windows
If you still can't burn CDs on iTunes, use Windows Media Player to burn CDs.
Burn a CD or DVD in Windows Media Player - Windows - Microsoft
Hope this helps.
Message was edited by: keeferaf -
Get "error 4300" when trying to burn a playlist cd
All at once I am getting this error when trying to burn a cd in iTunes. Sometimes it will burn one song and then again it won't.
Hello aleahcim915,
I was looking through our resources for troubleshooting cd burning errors in iTunes for Windows, and came across some great information for you. I would first recommend you use this article named iTunes for Windows: Additional troubleshooting tips for burning issues found here: http://support.apple.com/kb/TS1374.
Start here, and work your way down:
Resolution
If after following the instructions in this document you still can't read or burn discs, try the following:
Try other software
Open a different music player, such as Windows Media Player, and test if it can play a CD you've burned.
Open the CD burning software that came with your computer or disc drive, and test to see if it can burn a CD.
If you're not able to read or burn discs using other software, there may be a more general issue with your computer or the drive. You should probably contact your computer or drive manufacturer for help. In the mean time, try the tips below.
Use good blank discs
Some brands of blank discs may work better with your drive than others. Check the disc manufacturer's website for the brand of blank discs you are using. Many brands post lists of drives that have issues burning to their discs. They may also publish tips on how to troubleshoot burning issues.
You can use the chart below as a general guideline to assess what types of CD-R media are compatible with different drive types.
If need be you can also re install iTunes, and Apple has another article that will walk you through that. For Windows 7+ and Vista, http://support.apple.com/kb/HT1923 depending on the version you have installed.
All the best,
Sterling -
TS1436 When trying to burn a cd I get "disc recording not found" why and what can I do
When trying to burn a cd I get "recording not found". Why and what can I do to change this. I do have Windows Media player loaded tried to to burn on that also but did not work.
I have the same problem as simtagman. Would you mind looking at my diagnostics?
Microsoft Windows 7 Home Premium Edition (Build 7600)
Dell Inc. OptiPlex 745
iTunes 11.0.1.12
QuickTime not available
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00**********DA0
Current user is not an administrator.
The current local date and time is 2013-01-30 20:37:00.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel Corporation, Intel(R) Q965/Q963 Express Chipset Family
Intel Corporation, Intel(R) Q965/Q963 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.1.12 is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
D: SONY DVD-ROM DDU1615S, Rev EDS3
Audio CD in drive.
Found 12 songs on CD, playing time 47:22 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:58:33
Track 3, start time 08:07:13
Track 4, start time 11:52:03
Track 5, start time 17:18:13
Track 6, start time 20:39:28
Track 7, start time 23:42:71
Track 8, start time 28:40:61
Track 9, start time 32:44:72
Track 10, start time 37:00:26
Track 11, start time 40:09:35
Track 12, start time 43:05:43
Audio CD reading succeeded.
Get drive speed succeeded.
<Edited by Host> -
Enocore CS5 error when trying to burn to blue ray disc
My project consists of 4 AVCHD clips imported separately into Encore as timelines and then I deleted the timelines to keep just these assets. I built a new timeline and added these three clips to this timeline. Three of the AVCHD clips are on the timeline with a total time of about 3:30. The fourth is a 30 second clip used for the motion menu background. The file size is 22.95 GB. There are 39 chapters in the project, the top page (page 0) has three buttons linking to chapters 1, 21, and 30 (the start of each of the clips). The other pages of the menu have 6 video buttons per page linked to chapters. All of the clips when highlighted will lead to the project setting "Do Not Transcode" (which is what I want) and I am buring this to a 25GB blu ray disc. When I checked the project everything seemed okay- no error messages. I then went to build the disc and after about 20 minutes I got the following error message:
"Blu-Ray Object: "<Menu>NTSC_FISH top menu",Error:"device error",Code: "2",
Note: "Too many primary video streams in clip (Spec Table 9-3,Annex B)"
The menu name is NTSC_FISH topmenu. Any ideas what the problem is and how I can fix this?Enocore CS5 error when trying to burn to blue ray disc
My project consists of 4 AVCHD clips imported separately into Encore as timelines and then I deleted the timelines to keep just these assets. I built a new timeline and added these three clips to this timeline. Three of the AVCHD clips are on the timeline with a total time of about 3:30. The fourth is a 30 second clip used for the motion menu background. The file size is 22.95 GB. There are 39 chapters in the project, the top page (page 0) has three buttons linking to chapters 1, 21, and 30 (the start of each of the clips). The other pages of the menu have 6 video buttons per page linked to chapters. All of the clips when highlighted will lead to the project setting "Do Not Transcode" (which is what I want) and I am buring this to a 25GB blu ray disc. When I checked the project everything seemed okay- no error messages. I then went to build the disc and after about 20 minutes I got the following error message:
"Blu-Ray Object: "<Menu>NTSC_FISH top menu",Error:"device error",Code: "2",
Note: "Too many primary video streams in clip (Spec Table 9-3,Annex B)"
The menu name is NTSC_FISH topmenu. Any ideas what the problem is and how I can fix this?
I went to the original motion menu source and saved it as Microsoft AVI (file name: Premiere pro avi for menu.avi) instead of AVCHD hoping that might help and then brought that file into Encore and linked that as the motion video for the top menu (the other menus don't have a motion background). I tried to animate the buttons for all the menu pages. When I click on the Premiere Pro avi for menu.avi asset the options show for DVD Transcode automatic and for Blu Ray Automatic (for transcoding). The file shows as 720X576 and it is 34 seconds long. The top menu is checked to animate buttons and I can uncheck it if I want, the submenus-start at page 1- have the animate buttons grayed out but checked and I can't uncheck these even if I wanted to. When I tried to burn this to disc, it got further along- burning 13.15 gb to disc and then I got the following error message:
Blu-ray error:File already exists",Code:"6", Note:Video buffer underflows. Total bitrate is too high near time = 1321.253267 seconds-
I am running Windows 7 64 bit, 2.4 ghz processor Quad core, 6 gb of memory and 69.1 gb free on my external hard drive and 29.7 gb free on my c drive. I have an NVIDIA GE force 8500T card. Any ideas? -
Keep getting Disc Burner or software not found when trying to burn a CD
I am not able to burn a playlist to a CD and get an error at the top of Itunes window "Disc Burner or Software Not Found". I have been able to burn CDs in the past with this same computer but had some issues with songs in itunes. Support had me uninstall Itunes and reinstall. I have also uninstalled the device in the device manager and re-installed it. I really don't know what to try except to ask for help here. I would appreciate any direction I can get. I have a Dell desktop XPS running on Windows 8.
Hi daurel,
Thanks for participating in the Apple Support Communities.
It sounds like you receive the error "Disc Burner or Software Not Found" when trying to burn CDs. You mention that you've already tried removing and reinstalling iTunes, and other drivers, and these are good steps.
If the situation continues, be sure to try the tips in this article:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install - Apple Support
Sincerely,
Jeremy -
I tunes: I am using version 12 of I tunes. Ever since downloading it I get the message when trying to burn a playlist it says, The attempt to burn a disc failed. The disc could not be read from or written to.
I uninstalled V-12 and then reinstalled it. This enabled me to burn a disc again but after a couple of tries I received the same error message again. Has Apple put out a fix to this problem that anyone is aware of?
Thanks.Hi rossfrombluffton,
Welcome to the Support Communities! The resource below provides some general things to consider when burning a disc with iTunes. I would also try burning a music CD and a data disc from a different application in the Windows OS and trying a different brand CD just to confirm the issue is not with the optical drive.
Can't burn a CD in iTunes for Windows - Apple Support
http://support.apple.com/en-ae/HT203173
Find out what to do if you can't burn an audio CD using iTunes for Windows. Sometimes an audio disc may not burn as expected. Here are some things to check.
Update iTunes
Download and install the latest version of iTunes for Windows.Check for unauthorized songs
iTunes will stop burning a disc if you purchased one or more of the songs in a playlist from the iTunes Store and the songs aren't authorized to play on your computer. This message should appear: "Some of the files can not be burned to an audio CD. Do you still want to burn the remainder of this playlist? For more information on why some files can not be burned, click below."
To find out which songs aren't authorized, play each song in the playlist. Songs that play are authorized. Songs that don't play aren't authorized. You'll be asked to authorize any unauthorized songs.Make sure your playlist will fit on a single CD
If there are too many songs in a playlist to fit on a single CD, iTunes should ask if you want to burn multiple discs or cancel the burn. This message should appear: "The songs in this playlist will not fit on one Audio CD. Do you want to create multiple Audio CDs with this playlist split across them? This will require more than one blank CD to complete."
If you click the Audio CDs button, the burn will continue and you'll be asked to insert blank CDs until the playlist is completely burned. If you click cancel, the burn will be canceled.
To make the playlist shorter so that it will fit on a single CD, select a song to remove from the playlist and choose Edit > Clear. Repeat this step until the duration of the playlist is between 60 and 80 minutes. The duration appears at the top of the playlist window. Most CD-R discs can hold 60 to 80 minutes of music.
Check how many times you've burned the playlist
An unchanged playlist that contains songs purchased from the iTunes Store can be burned no more than seven times.Additional steps and submitting feedback
Go to iTunes Support to get additional troubleshooting suggestions specific to your optical drive configuration or to submit feedback to Apple.Learn more
For additional troubleshooting, please see these steps:
Additional troubleshooting tips for burning issues
iTunes for Windows doesn't recognize my audio CDs
Last Modified: Feb 3, 2015
Have a good day ...
- Judy
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