Am an australian living in berlin, have chosen all downloads in english but apple page and all app info is in german. how do i change this to all english ?
aussie living in berlin. downloaded i tunes to my pc running xp pro, selected english in all language boxes but all info is in german. how do i change this so i am accessing an engish i tunes ?
see this discussion.
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I have enlarged icons on the log in screen and can not enter my login code. I have tried enough times that I am locked out and my iphone 5 has been disabled.How do I fix this??
Hey there byambar,
Welcome to Apple Support Communities.
It sounds like you’re describing two issues, the first issue is related to the Zoom accessibility feature and the second issue is related to the device being disabled.
Take a look at the article linked below to learn more about Zoom and the other accessibility features on your iPhone 5.
Use Accessibility features in iOS - Apple Support
This article will help you resolve the issue with your iPhone being disabled.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Take care,
-Jason -
I have changed my Apple ID when I got a new email address and confirmed it. However when I go to my iPad to buy an app my old Apple ID comes up and will not recognize the password. I tried going into the settings on my iPad and tapping on the old Apple ID to go in to change it but it will not recognize it and I cannot get in on the iPad to change it. How do I change this ID on my iPad for the iTunes store?
JaylsworthHow did you fix this??
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I have an Iphone 4s. I noticed today that someone has been downloading music using my apple id and password. No one knows my id or password. Not even my children. How can I stop them from using it? How can I keep it from happening again?
Changing your password should be sufficient, that should be required to be entered to download anything from the store.
In case it's the new U2 album that you are referring to, then that was given to free to everyone last month - you can remove the album if you don't want it on your account : http://itunes.com/soi-remove
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I have restored my Apple TV and its now in German, how do i get it back to English?
Press the menu button on the remote several times to make sure you are on the main screen.
Navigate to the menu on the far right hand side of the top row (not including the row of artwork)
Select the first option in that menu.
Scroll down the next menu that appears and choose the 6th option from the bottom.
Select your language from the list available. -
I have been sharing I-cloud with other family members. How do I change my i-cloud setting on my i-phone so as to creare my own account?
If you want to keep your iCloud data, you would need to migrate your device and a copy of the data to a new account. To migrate to a new account, start by saving any photo stream photos you wish to keep to your camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll. If you are syncing notes with iCloud, you'll need to open each of your notes and email them to yourself so you can later copy and paste the text into new notes created in your new account. Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud; others keeping the account will not be effected by this), choose Keep on My iDevice and provide the password to turn off Find My iPhone. Then sign back in with a different Apple ID to create your new account and choose Merge to upload your data.
Once you are on your own account, you can go to icloud.com and manually delete any data you don't want in your account without effecting anyone else. -
When I boot up my Mac Mini, the mail and message program's open automatically. How do I stop this?
I heard that all program's that are open when shutting down, will open again on booting up. I always close all program's before shutting down!Go to preferences and General and be sure the box is checked that states to close all programs on exit. Also, right clcik your mail icon in the dock and under options be sure the open at login is not checked.
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I have copied over my music files to a new computer and the music shows on itunes but wont play. When I track where the song is located it is reading the wrong information. How do I change this as Edit>Preferences has the right location?
Select one of the tracks with a broken link, press ctrl-i to Get Info. Say No when iTunes asks if you would like to locate the track, then look at the Summary tab for the location expects to find the file in.
Now try to locate the file in question. The two locations should give a clue as to what to do next.
Here is an example with a file I've deliberately moved from the new layout to the old pre-iTunes 9 layout.
This means iTunes is expecting to find the file at:
D:\iTunes\iTunes Media\Music\a-ha\Take On Me\01 Take On Me.mp3
but it isn't there because I've moved it to:
D:\iTunes\iTunes Media\a-ha\Take On Me\01 Take On Me.mp3
which is where it would have lived back in iTunes 8 (though the media folder would have been called iTunes Music back then as well).
If you can provide the expected and actual locations of a broken track I should be able to suggest the easiest way to resolve things.
tt2 -
i have 3 different itunes accounts and would like to combine them into just one for all my devices, a macbook pro, an iphone 4S, an older IPOD, and a ver sion one Ipad. how can i do this on all devices ?
i had one for a long time, then when i got the ipad i didn't realize they would all still work under one so i set up the second one on that
then when i got the new iphone i put in the info for the first and main one from my mac pro and it would not work at all, and i knew it was right, then it asked me to create a new one or i couldnt finish the setup
hence why i have 3 now
hard to believe you cannot combine into one
oh well, i will just make them all accessible for all 3
thanks -
how can i use my account without the billing info, as i do not have a credit card. and my shipping and billing info is under US. i'm in singapore. how do i change this?
If you are just visiting Singapore, then leave the account as it is. If you have moved there, then view your account using the iTunes app on a Mac or PC and change the country/region to your current location and address. If you do not have a bank card, you can fund your account using iTunes gift cards if available in Singapore.
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I have two screens on my PC Adobe always opens on the second screen. How do I change this to open on the first screen.
It should (should) stay where you close it from, especially if you have it maximized on that monitor. I can't guarantee that because I'm having the same problem with Firefox this morning. I always open it on my secondary montior, and today it will only open on the primary.
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I downloaded an upgrade to my adobe reader today, and ever since my search engine has switched to yahoo and wont change back to google. I have a macbook pro, help please? Does anyone know how I can change this back? I have tried through my settings but it doesnt work
Hi Timia,
If you are using Safari as a web browser :-
Open Safari, go to Safari menu > Preferences > General, and put Google as the homepage. Then, choose Google as your default search engine.
If you are using Google Chrome as the web browser :-
Open Google Chrome.
In the top right corner of the page, click the Chrome menu Chrome menu > Settings.
In the "Search" section, select Google from the drop-down menu.
Let me know if you still experience any issue.
Regards,
Aadesh -
My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?
You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support. -
I have recently updated my CC programs to the latest version (CC2014) and now all of my files wont open by default into their respective programs, only if I open the program and go to file>open and open the file from there. How can I fix this?
I have tried 'Open with' and the version of the program now installed on my computer isn't even suggested as an option and when I browse for it, the file wont open with it anywayOn Windows (don't know about Mac), the latest version will always take over the file association, and become the default for indd files. It's impossible to change it.
But there is a plugin for ID that makes this possible. Never tried it myself.
https://www.rorohiko.com/wordpress/downloads/lightning-brain-soxy/ -
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