Am having problem opening Mail after downloading updates yesterday

After allowing updates to be download on my computer yesterday I can not use/open my mail file.  The following message appears when I try:
" You can not use this version of Mail with this version of Mac OS X.
You have Mail version 4.5 (10.84/1085). It can not be used on Mac
OS X version 10.6.8 (Build 10K549).  For more information click the
help button.   "
Was working perfectly well before download.  Can anyone help me
get my Mail back????

Hi,
Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]. Safe mode disables the installed '''Extensions''', and themes ('''Appearance''') in '''Tools''' ('''Alt''' + '''T''') > '''Add-ons'''. Hardware acceleration is also temporarily disabled - the manual setting is '''Tools''' > '''Options''' > '''Advanced''' > '''General''' > [https://support.mozilla.org/en-US/kb/Options%20window%20-%20Advanced%20panel?as=u '''Use hardware acceleration when available''']. All these settings/options/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme, option or hardware acceleration is causing issues. Disabling/enabling hardware acceleration, and some types of add-ons in normal mode may require a Firefox restart.
[http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
[http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.org/en-US/kb/Options%20window Options]
If you have security software (antivirus, firewall etc.) installed, you can try deleting all existing instances of Firefox and related files in all the different configuration areas/modules of the security software. Instead create new allow/trusted rules for Firefox and its related processes. Even otherwise the security software may also ask again when Firefox is started and you can try to allow/trust at that time. Please see [https://support.mozilla.org/en-US/kb/Firewalls this].
[http://kb.mozillazine.org/Firewalls AV/Firewalls Configuration]

Similar Messages

  • I am having problems with mail after upgrading to mountain lion. Is there a way to go back to lion?

    I am having problems with mail after upgrading to mountain lion. Is there a way to go back to lion?

    It would always be easier to fix the Mail problems.

  • TS3103 I'm unable to open mail after Securty Update 2012-004 (Snow Leopard)

    I'm unable to open mail after Securty Update 2012-004 (Snow Leopard)

    Please see
    https://discussions.apple.com/thread/4311280?tstart=0

  • Can't open mail after installing update with 10.6.8 says my mail is out of date

    Please help - new to Macs and I installed automatic update of 10.6.8 - 4 days ago and now I can't open up mail  - it says "You can't use this version of Mail with this version of Mac OS X. You tried to open Mail version 4.5 (1084/1085) in Applications/ Mail.
    So I went to  Applications, says this message again. So I   used my discs that  came with the computer adn installed again  Applications - no luck.
    I had luckily  backed up 2 days before this update - so went to Time Machine - did restore - now good still - can't  open mail. CLick on Iconand get same messgae .
    Please help. Thank you

    rainbowmum wrote:
    Thank you for the very clear basic instructions—helpful for a newbie.…Also my first screen shot !! I see that it does not have .App next to it
    Most likely because you have Finder's preferences->Advanced->Show all filename extensions unchecked. Check it, log out, and back in and all the apps should display the .app extension.
    Now, back to your problem. If you installed the Security Update 2012-004, it failed to update Mail to 4.6; thus, your problem. Manually DL it from http://support.apple.com/kb/DL1586 and reinstall it.

  • Can't Open Mail after security update 10.6.8

    I can not get the mail app to run.  This is the error message I keep getting.
    Did the SecUpd2012-004 update.
    After the update, I had (and still have) 2 copies of mail in my application folder.
    I've repaired my permissions.
    Tried to got back using the time machine (that was a waste of hours).
    Also, deleted the mail app (8.1) and then reinstalled the SecUpd2012-004.
    Only thing I haven't done is to do the Combo 10.6.8 update.
    I've noticed that other people are starting similar threads.  Anybody have a solution?  I've been working on it all day and no joy.
    Thanks in advance.

    Well, I thought that we might have had a solution, but no such luck.
    I did the combined update - and after that I had only one Mail app in the applications folder (encouraging) - and it appeared to be the correct one by it's icon.
    Thought about doing a repair permissions but didn't do it after the combined update.
    After the combined update, I did the secUpd, the second mail app was there with it's generic icon again and
    Needless to say, I'm back to square 1.
    So, I'm thinking I've got some options here.  One of my options would be to get another HD, slug it into one of the open HD slots, take out my 10.6 CD format it and then if possible use time machine to put that drive in the state where everything worked right before the update.  This would seem to be the fastest, time wise way of making the issue go away.
    You guys think I could / should delete the 4.6 mail app and start over with the combined update and then do a permissions repair after the update?

  • Problem opening iTunes after downloading latest version

    I have got windows vista. Been using iTunes for awhile, but after downloading the latest version of iTunes the other day, I'm unable to open it up. A box pops up with this message: "The file "iTunes Library.itl" cannot be read because it was created by a newer versions of iTunes."
    Anyone know what I should do?
    thanks, david

    I live way out in the bush
    I thought it was only New Zealanders and Australians who used that expression.
    If you did the install "on-line" using the website-download-location, then the iTunesSetup.exe doesn't necessarily show up on the PC in any obvious places ... although you might be able to track down a copy in your Temp directory or your Temporary Internet files. If you did the update using Apple Software Update for Windows, ASU doesn't download the iTunesSetup.exe. Rather, it downloads the different components from the installer as seperate .msi files (iTunes.msi, QuickTime.msi, AppleApplicationSupport.msi and so on). You might find some of those in your ASU Downloaded Applications folder. (Launch ASU, and go "Tools > Open Downloaded Updates folder" to check for those.)
    But probably best to get an iTunesSetup.exe from in town, I think ... the one in the Temp directory or the .msi files might be a bit damaged (one possible cause of the trouble with the earlier install. So usually it's safest to use a fresh one with this particular error message.

  • Problem sending mail since downloading update

    I cannot send email from my IPad since downloading update. I can receive but not send. Is there a fix?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this: Delete the account in Mail and then set it up again.
     Cheers, Tom

  • Anyone else having problems with Mail after installing Mountain Lion?

    Since upgrading to mountain lion, I have had a number of problems with Mail.  At the moment, it is predominantly when my desktop imac goes to sleep overnight. In the morning, it will not receive mail. The app will not close, so I force quit it.  Trying to reopen Mail after that just does not happen, so I have to restart my machine to get things going again. Any tips?

    If 10.7.0 or later...
    Bootup holding CMD+r, or the Option/alt key to boot from the Restore partitirion & use Disk Utility from there to Repair the Disk, then Repair Permissions.
    If that doesn't help Reinstall the OS.

  • Having problems opening CS5 after upgrading to Yosemite, any suggestions?

    Can not open CS% after upgrading to Yosemite... is there a fix anywhere?

    Chris, thank you !!
    i wish i could be as Technical as you..
    not sure what you mean Apple is telling me because  they are not  saying anything about what Java version i need to download.
    any further advise is welcome

  • Having Trouble Opening things after downloading

    I have had my macbook for about 6 months and about half the things I download won't open after I download them. When I try to open them, they just download over and over again.
    The latest thing is Flash Player, which I need to take my last class to graduate from college. Please help. I don't want to have to go to the library at school every time I need this application.

    Sounds like we need to clearly establish what's happening!
    With Firefox & Safari, a "downloads" window opens when you download a file of any kind. If it's an application installer, you can double-click the icon in the downloads list once the download finishes and the installer should run.
    So for Adobe's FlashPlayer, you'd go here:
    http://get.adobe.com/flashplayer/
    Click the "agree and install now" button, and then go find the file (probably in your "downloads" folder (home>downloads) or on your desktop. After unzipping the file, you click the disk image (the .dmg) and open the installer. Once the disk image mounts (it should appear under "Devices" in the Finder window), click on it and then open up the .pkg file.
    Hopefully that helps you a bit. If not, please be sure to clearly outline what you are doing and post images if possible. You can take screen shots by holding commandshift3. The images will be on the desktop and can be hosted on another website, such as photobucket.com or imageshack.us.
    Also, is there any link you could give us to see if we can view the pages properly? Are you certain they should work on a Mac?
    ~Lyssa

  • Problem with mail after downloading lion

    i just loaded lion.  opened mail, i have new messages however they will now open in the reading pane "loading"

    Resolved by: https://discussions.apple.com/message/15671355#15671355
    Working fine!

  • Can't open Safari after downloading update this morning

    Macbook pro, OSX Mavericks
    Can't open Safari. Did an Apple update this morning and when i click on Safari, it just bounces. won't open

    If you installed "CleanMyMac," the instructions for removing it are linked to my last comment. If it's something else, see below. If you don't know what you installed, ask for instructions.
    Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
    Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
    I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.
    Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.
    Back up all data before making any changes.
    You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.
    If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
    Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

  • Iphoto can't be opened now after downloading updates.  Message says, "Check with developer to make sure Iphoto works with this version of Mac OS x. Wouldn't update Iphoto when my husband was doing updates..

    Can someone help me figure out how to get my iphoto open again.  It says...Error message: "Iphoto can't be open because of a problem. " Message says, "Check with developer to make sure Iphoto works with this version of Mac OS x. Wouldn't update Iphoto when my husband was doing updates..

    To re-install iPhoto
    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
    2a: On 10.5:  Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
    2b: On 10.6: Those receipts may be found as follows:  In the Finder use the Go menu and select Go To Folder. In the resulting window type
    /var/db/receipts/
    2c: on 10.7 they're at
    /private/var/db/receipts
    A Finder Window will open at that location and you can remove the iPhoto pkg files.
    3. Re-install.
    If you purchased an iLife Disk, then iPhoto is on it.
    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
    If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

  • Having problems opening facebook, and downloading adobe flash player plugin

    Can't open facebook, or instal adobe flash player plugin

    You cannot run Flash on any new mobile device and it was never possible to do so on iOS systems. The closes you can get it to run Flash on a PC or Mac and use remote access software.

  • I am having problems with mail after upgrading to snow leopard. When I send an email to somebody, I would get a reply from them but the content of the reply were old emails from months ago. Any ideas what's going on?

    For ex. The subject of my email was "List of kids dancing this weekend". Then i would compose my email and send it to the recepient. They responded to my email with the same subject "List of kids dancing this weekend" but the content of the email was the email I received from somebody else months ago. This "phenomenon" happened serveral times already. Please help!

    Check this post out
    http://hints.macworld.com/article.php?story=20110516152604993
    Turns out the auto-complete database is a SQLite DB stored in this folder.  Probably the ownership and/or permissions are messed up on your system.  Mine (under Snow Leopard) show  ownership by me and rw privilege for all files in that directory, including MailRecents....

Maybe you are looking for

  • Get rid of the Bluetooth icon

    I migrated my account from my powerbook to mini, trouble is i don't have bluetooth installed on my mini and the bluetooth icon on the top right corner is also 'migrated'. so the icon would show as grey and read 'not available'. if i try to open bluet

  • MaxDB going offline after log recover

    Hello, I've got a problem with my standby instance. I would like to import data into standby instance from autolog files generated by master instance. I am trying to use dbmcli tool + its utility session. My problem is, that after data recovery my da

  • Any supports for SAP Business connector

    Hello! Has anyone knowledge in following areas: - Has the SAP Business connector still any supports? - What is the procedure to connect Lotus Notes and ERP 2005 (Do we need RFC-connects or RFC/BAPI?) - Which support package stack and which kernel ver

  • Alv out put was truncated while giving print

    hi, I have developed one alv report. while giving out put for print last columns are truncating. How to handle this? Thanks in advance,

  • Changing global database name

    Hi, I am using oracle database 10.2.0.3.0. I tried to change the database name using alter database rename global_name to <new name>. The command is working. But it is not reflecting when, select * from global_name;Regards, Mathew Collins.