Am i able to get a credit for an error purchase?
I bought the clean version of Nicki's new album the Prink Print. I would like to know if I am able to switch it for the other version?
Go to your account info in iTunes, bring up your purchases and click on the album and on "report a problem"
Also covered in this article: Report problem App Store
Similar Messages
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HT4009 Who to get a refound for an error purchase
Buy an accident I purchased $99.99 instead of $ .99 blitz game and I want nhelp to get my refound back
There are no refunds.
You can try contacting itunes support and asking for an exception.
Click Support at the top of this page, then click the link under contact Apple Support -
I have a 100 credit in my iTunes account and I am not able to log in to my account because my email is no longer active, can a get a credit for amount i have in my account?
Why can you not login into the account ? You should be able to if you remember the account's password, if you can't then you can get it reset e.g. by answering your account's security questions : http://iforgot.apple.com
If you can't reset it via your security questions then contact Support in your country, they should be able to reset your password (and security questions) for you (after they've verified your id and that it's your account).
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
You can then change the primary email address on your account e.g. by logging into it via the Store > View Account menu option on your computer's iTunes, or via the 'manage your apple id' button on http://appleid.apple.com -
NOt able to get text value for 0calmonth in the query
hi,
I am not able to get the test for the calmonth in the selection screen of the Query.
i.e If the user enter the value 01/2010 as input in the selection screen. I am not able to get its text Janurary 2010 displayed in the selection screen of the query.
please let me know what could be the reason for this.
regards,
MaheshHi Mahesh,
I regret to inform you there is no option to display the month text.
The system works as designed. The "Key and text" option for the
infoObject is for display the technical name and the description.
I found a customer on SDN which the same doubt and the answer for your
question. Please, check the link below:
0calday text variable
Best Regards,
Des -
I just paid for and downloaded the wrong version of Adobe Acrobat X Pro. I downloaded the Microsoft version and I have a Mac running OX Yosemite. How do I get a credit for what I ordered and then reorder the correct Mac version of Adobe Acrobat X Pro
If you ordered Acrobat via subscription, then you can use either Windows or Mac version. Just download/install the Mac version, then activate it with your Adobe ID.
If you purchased the perpetual license, then you need to Contact Customer Care bu chat or phone. -
Did anyone else have problems with in App purchases from an IPod? I get charged twice for the same order... How do I get a credit for the coins not received?
Try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I tried to rent a movie through iTunes for my iPad, but it didn't download successfully. However I still got charged. How do I get a credit for this rental?
Morning mjvzang,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps,
Mario -
TS1424 I was billed twice for an app. How do I get a credit for one app?
I was billed twice for an app. for the itouch. How do I get a credit for one app?
Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can ask. -
How do I get a refund for my online purchase?
I bought a Mac Mini on the weekend and purchased Photoshop Elements 12 from the App Store as it was the only option. While looking for help, I found that in your website you have version 13 out. if I try to upgrade it costs 79 USD, so could you please let me know how can I get a credit for version 12, so I can buy 13?
Thanks,
JCMYou would need to contact the app store for a refund. There is usually a “report a problem” link on the original purchase receipt.
If they don’t have v13 available, tell them you would like to swap for the latest version directly from Adobe. -
i have accidentally purchsed the same episode twice. how can I delete and get a refund for the erroneous purchase?
You can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you for the second purchase : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Can I stop a download and get a refund for an iBook purchase ?
Can I stop a download and get a refund for an iBook purchase ?
Once the Download starts the Purchase is a done deal. (All Sales are Final.)
However... if you desire... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Getting falsely charged for in app purchases from a game app and no response nor action taken to be reimbursed for the app as well as iTunes
no and hd as well bash or times response i've itunes. reply yet contacted bingo fifty
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Am I able to get a hard copy of my purchased LR4?
Am I able to get a hard copy of my purchased LR4? Purchased over internet and did not appear to give me an option.
Hi there
What is LR4?
I'm guessing it has nothing to do with Adobe Captivate? In this forum we discuss issues as related to Installation of Adobe Captivate.
You might try clicking the link below and see if you can sort whatever forum LR4 would use.
Click here to view
Best of luck to you in solving your issue! Rick -
Can I get a refund for an error song purchase
Can I get a refund for an error song purchase?
Sorry, but no. Apple's policy states, "All sales and rentals of products are final" as noted here > iTUNES STORE - TERMS AND CONDITIONS
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HT201272 Do i get charged again for downloading already purchased songs?
Do i get charged again for downloading previously purchased songs from my purchase history?
Thank you for this, but i will mention that before I downloaded my previous purchases from the Itunes store I had to click on a "Buy" button, thats whats made me scared i will be charged again!!
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