Am I missing out on higher potential speeds?

I'm an existing Infinity customer on Option 2 - very close to the cabinet and have had an excellent ~38Mbps DL connection since I joined.
Having seen they are rolling out "Infinity 2" I wondered if I would be automatically upgraded to the faster service - it seems like I was, as on my MyBT page, I have
.. but my speed is as it has always been. The BT speedtest reports my IP profile as 38.72 Mbps, which as I understand it should mean the potential is there for me to take advantage of the faster service (If I go to the new customer speed estimate on the BT site, it estimates I could get ~65Mbps)
Is there anything I should be doing to get my line working at the faster rate? Have tried a reboot of the modem this morning, should I perhaps give that a week and see if it makes a difference?
Solved!
Go to Solution.

ishdd wrote:
Gave sales a call - appears that I have not been "automatically" upgraded - perhaps that "Up to 76Mbps" stuff is simply good marketing!
I would have to upgrade my account for an extra £1 a month (not a problem) and resign for another 18 months (hmmm .. seems a little cheeky for what is essentially throwing a switch on a "software upgrade")
Agreed but it takes time and money to develop, test and implement these changes. Along with all the additional bandwidth that's needed for the more data people can potentially use with the faster speeds
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