Am I the only one getting bad quality youtube videos when running on LTE? When I'm on wifi they seem fine but I switch to lte it looks bad on the youtube app and on safari.

I've never had any problems with mine ever. The only freeze I've had was from a file I recorded on tivo, cut commericals out in movie maker and then re-encoded to the lowest possible bit rate that that zens nati've resolution supports. Try turning your sensitivity in the touch pad down. Sometimes if you have it up to high you may have a chance of doing that (although I have only had slow response, instead of a freeze by doing that).
You also have to compare to all of the other products out there: Ipod and Zune are a lot worse with pathetic little problems (annoyances). I didn't pay for tech support?

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Am I the only one getting less than 30Mbps??

Hi,
I'm just trying to figure out if I have a problem or whether I just have to accept my speed. I notice most people who post on here seem to get well above 30Mbps and I just wondered if anyone else was in my situation?
My IP profile started off around 26Mbps and over time reduced to just above 20. My upload speed used to be around 7/8 Mbps.
I hadn't checked for a while but I've run a few BT speed tests over the last few days and my IP Profile seems to have increased and now varies around the 26/27Mpbs mark. Currently 27394. My last test showed an actual speed of 24973Kbps. So whilst still well short of 40 at least it's got better.
What is weird is that my upload speed seems to have degraded to around 4-5Mpbs. Last test showed 4571Kpbs.
Does this all seem reasonable or should I be raising an issue? I believe I am about 467m from the cabinet as the crow flies...
Thanks
LJ
P.S I've had Infinity for several months and am well outside the training period.

It seems to me that BT mislead the customer when you initially test the expected speed you'll potentially get (via your telephone number) when thinking about getting BT Infinity....I seem to be reading the same thing in the forums...."My speed has gone down, once I've had BT Infinity for a few months" etc etc...
My speed was initially estimated as being 'up to' 40Mbps.....which is what convinced me to sign up to BT Infinity....for the first two months I was getting download speeds (non peak time) of 34/38 Mbps (I live close to the exchange) which was really good. Then all of a sudden it dropped to 26/28Mbps.
When I queried this I was told by BT customer services that the speed for my area was now only 'up to' an estimated speed of 30Mbps and not 40Mbps (as initially tested, obviously to rope the customer in) and because more people in my area had been connected up to the service they had to 'even things out' for all users. (I can not prove a thing BT say of course)
Whilst I can not complain about the speed I get in comparison to what I was getting under my old ISP (2/4Mbps) the customer is totally being mislead by BT.
I have now just received the 'new upgrade' Openreach modem which according to the BT letter states, Quote," The new modem improves your broadband connection, so your BT Infinty will be even better." The modem swop will be carried out by Kelly Communications.
Nowhere in the BT letter does it mention that the 'new modem' is only a swop for the original Openreach modem because there appears to be a fault of overheating with the old ones. I defy BT to come back and inform the customer in what way does it improve the broadband connection. Again we have BT not telling the truth and misleading the customer.
I have just done a speed test via the BT link (time 1.00pm hardly the busiest period) and the downstream speed I recorded for my FTTC - BT Infinity line is 20Mbps the maximum estimated 'up to' speed from the exchange is given as 28Mbps so that has also gone down again from initially being estimated as 40Mbps four months ago to 30Mbps and now to 28Mbps. Is it me or is there a pattern here by BT.
My BT Infinity package has effectively been halved from what I used to get (non peak time) of 34/38Mbps to what I'm actually now getting 20Mbps.....
Like most people I'm tied into an 18mth contract with my BT Infinity package so I have to put up with whatever BT do, but one thing is for sure BT are pulling the wool over the eyes of its customers over what speeds they say you'll get and what speeds you actually do get.
Still only another 13mths to go........by the time my contract is up I'll probably be getting what I was on with my old ISP of 2/4Mbps.

I'm having an issue with songs cutting off before finishing and jumping to the next one. Even on my old ipod where there were never any problems before. They play fine on my computer? how can I fix this without spending a fortune replacing all these songs

I got this new Ipod for christmas,& I started importing songs before it was fully charged. I thought thast caused the problem till I added new songs to the old one. Then it started doing the same thing. The old one never had this problem. Even one of the new songs I just bought stops 15 seconds in then jumps to the next song. I can't afford to replace them all.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Am I the only one getting calls from 253-802-0308 about malicious file downloads after updating FIREFOX?

After updating Firefox I start getting calls from 253-802-0308 (International Telcom in Auburn Washington, found using 411.com). The report that they are getting messages that my Windows PC is reporting the downloading of malicious files. I don't think that there is a connection with Mozilla but it only started after I ran the last 2 or 3 updates to Firefox. Searches on Google and other search engines don't show logical connections to the phone calls and the problem being reported to me. None of my anti-virus programs, Ccleaner, DEFENDER & AVG pickup and malicious files. I'm curious about who they may be because when I question them during the calls they end up hanging up on me. Just wondering if similar problems are being reported.

That is a reported scammer set-up. Read some of the following from actual phone customers. It is not related to your Firefox updates. I have gotten a few of these types of calls on my '''''unlisted '''''home phone number over the past several years. They use a dialer, usually automatic and sequential number dialing. Get a loud whistle to blow into the phone mouth piece or one of those loud air horns from the hardware/sporting good store; this kind of trash deserves broken ear drums.
*https://encrypted.google.com/search?q=253-802-0308&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]

Am I the only one getting a keyboard glitch on my lockscreen?

I get a glitch alot that either makes half my keyboard cover my lockscreen as if I'm holding it sideways or it'll cover a little portion and won't let me press enter because it follows the screen when I slide it.

That is a reported scammer set-up. Read some of the following from actual phone customers. It is not related to your Firefox updates. I have gotten a few of these types of calls on my '''''unlisted '''''home phone number over the past several years. They use a dialer, usually automatic and sequential number dialing. Get a loud whistle to blow into the phone mouth piece or one of those loud air horns from the hardware/sporting good store; this kind of trash deserves broken ear drums.
*https://encrypted.google.com/search?q=253-802-0308&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]

Random reboots mostly after unlocking, am I the only one getting them?

Sometimes I unlock my phone and the screen remains black, then the phone reboots but weirdly it doesn't ask for the SIM pin number. Other times I notice the phone reboots by itself and I notice it because obviously the screen lights up during the boot animation. This happens very rarely, so far it has happened about 3 to 5 times in a couple of months but it's still mega annoying when it happens.
Does it happen only to me? Is there any way to troubleshoot this issue?
And please don't tell me to factory reset, I already did that less than a month ago and it happened anyway. Factory resetting is just a huge waste of time 99% of the time especially if you are not rooted.

@MarkMRL
Have you ever rooted the phone? unlocked the bootloader? flashed a custom ROM?
Repair the phone with PCC and stay away from intrusive apps for a dsay or so, or even repair the phone with PCC and do not install apps for a day, just to narrow down the issue
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

HT4927 Am I the only one that finds this a little crappy? Do you think there will be a future update fix?

Am I the only one that finds this a little crappy. Do you think there will be a update to fix this issue so you don't have to reinstall the whole library?

I doubt it, but no one here knows. There are other forms of backing up.

When my husband and I first bought our iPhones, I was the only one with an Apple ID (since he never used iTunes). He used my apple id to get apps. Now he has his own ID, but my account keeps popping up on his phone. How can we change the ID on his phone?

When my husband and I first bought our iPhones, I was the only one with an Apple ID (since he never used iTunes). He used my apple id to get apps. Now he has his own ID, but my apple ID email address keeps popping up on his phone when he tries to download an app. We do not want to have all of the same apps on our phones. How can we change the ID on his phone? I already tried going to Settings>iTunes &App Store> and changing the Apple ID to his account email and that did not solve the problem. To make things worse, I recently changed my Apple ID email address (without getting a new ID) and I do not remember my old password (and this is the address that is popping up on his phone). He does not have any music on his phone and all of the Apps that he has are free. Any help you could offer would be great (-:

All apps are forever tied to the Apple ID that bought them. To stop your id from popping up, you need to delete the apps on his phone, and then repurchase them under his account.

Am I the only one having trouble with getting apps at the app store?

I am having all kinds of trouble with the apps store. Am I the only one?

No problems here... I am redeeming codes and downloading apps for my organzation right now.

HT2506 After updating my system to Mountain Lion 10.8.2 I can no longer view videos on Facebook or other sites. The only one I can view videos on is youtube. I have downloaded Adobe Flash player and still no luck. I cannot even open Preview on my computer

After updating my system to Mountain Lion 10.8.2 I can no longer view videos on Facebook or other sites. The only one I can view videos on is youtube. I have downloaded Adobe Flash player and still no luck. I cannot even open Preview on my computer anymore. Any ideas would be helpful thanks

Merely clicking the Preview icon in the Dock doesn't cause it to open anything, unless you had one or more windows open the last time it quit.
If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test.
1. If you're getting a "blocked plug-in" error, triple-click the line below to select it:
/Library/Internet Plug-Ins Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu. A folder should open. If there is more than one item in the folder with the words "Flash Player" (not "flashplayer") in the name, open the respective Info windows, check the version numbers, and delete all except the latest. You may be prompted for your login password. If you get the same error after doing that, re-download and reinstall Flash. Download it from this page:
Adobe - Install Adobe Flash Player
Never download a Flash update from anywhere else.
2. If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked Enable plug-ins.
3. Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
4. In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.

TS1702 Renewed my subscription with the Sun app, was charged £0.69 but app won't load seem that I am not the only one having issue with this app. How can I claim my money back?

Renewed my subscription with the Sun app, was charged £0.69 but app won't load seem that I am not the only one having issue with this app. How can I claim my money back?

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

HT201287 Can I set up a group message and have myself to be the only one to get responses

I often send group messages about where the group will be going to dinner, or what time an event will be held. I am the only one who needs to get responses to the group message, but everyone in the group gets all responses which is aggravating to most of the group members. Is there a way to send a group message, with me being the only one to receive responses?

Not through the built in Messages app. There may be other group messaging apps that would allow you to do that. However, everyone you message would need to have he same app installed.

Am I the only one who gets exited out of everything on my iPhone?! I will open up Instagram and not even 2 minutes later it will close down. How do I fix this?! It's so annoying.

Am I the only one who gets exited out of everything on my iPhone?! I will open up Instagram and not even 2 minutes later it will close down. How do I fix this?! It's so annoying.

I will assume you are using a slower iPhone 4 on iOS 7 if you are experiencing such problems so frequently. You might already be trying this, but my first suggestion would be to double tap the home button and see what you have running. You might not be quitting any of the apps you open. To stop an app from running and slowing down your phone, after double-tapping, slide the preview cards up for apps you don't need to run.

IPad take FOREVER to charge and Apps take FOREVER to download. Am I the only one having this problem?

I bought my iPad I'd say about a year ago and this problem has been happening the moment I bought it. I can have the iPad charging all night long and still it doesn't fully charge. I took it to the Apple store a little over a month after I bought it and they ran some tests on it and said everything was fine that maybe it was just the iPad charger so he gave me a new iPad charger but that didn't help whatsoever.
The other problem I'm having is that when I download Apps on my iPad they seem to take years to download. This can't be my wifi as I have other Mac products and an iPhone that downloads App just fine within seconds.
Is all of this an iPad issue other people are having? Or am I the only one cursed?

You need to reopen that case file for your initial problem and get that resolved. That's the first thing.
The second thing (the download times) can easily be checked out while you are at the Apple Store (as a test you do yourself). Find a couple of large apps (like maybe approaching 1 GB) in which you don't have any personal data in them, and delete them from your iPad. Then redownload them and see how long it takes at the Apple Store.
If it's quick and normal at the Apple Store, then you've got so,e problem with the iPad working right with your home WiFi, and you'll have to sort that out. If it's just as slow at the Apple Store, then you can open up case file on that issue while you are still in the Apple Store.

I have the ipad 1, ios 5.1 is its max, and garage band requires ios 7.0, how do i buy garage band version 1.3, its the only one that will work, apple is so hard to get a hold of on these kind of things.

I have the ipad 1, Ios 5.1 is its max, and garage band requires ios 7.0, how do i buy garage band version 1.3, its the only one that will work, apple is so hard to get a hold of on these kind of things.

Unfortunately the answer is still no.

Am I the only one getting bad quality youtube videos when running on LTE? When I'm on wifi they seem fine but I switch to lte it looks bad on the youtube app and on safari.

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