Am I the ONLY person that noticed Verizon FAILED again to notify the publicly properly of a problem?

I sent this message to Verizon today:
What is wrong with this company, that YOU wouldn't give your CUSTOMERS proper
notice of a programming software update. At this time in history there is
NOOOOOOO reason you should not be able to notify CUSTOMERS of an situation like
that where people won't be able to program phones for an ENTIRE DAY! in advance.
I unfortunately had my phone run over by a car and had to get a new one. If I
had know about this stupid "Up-grade" I wouldn't be as ANGRY!!!!! as I am now.
YOU OWE ME, for the time I wasted trying to get answers from YOUR PEOPLE! 10
hours I spent on the phone trying to find out what was going on! What is wrong
with YOU! I am going online to facebook and public forums to voice this issue! I
have been a LOYAL Verizon customer for a LONG time and I do not deserve this
from YOU! I am taking this phone back and going with a new company! I want my
$50 payment refunded to me! This has been a RIDICULOUS WASTE OF MY TIME!! I want
someone to CALL ME with an apology and to let me know that I will be receiving
my refund IMMEDIATELY! This has been my ONLY PHONE, with YOU RIDICULOUS PEOPLE
for over 12 years!!! And trust me I'm also writing corporate a nasty letter as
well!!! RIDICULOUS!!!!!!!!!!!!!!
I know it sounds harsh, but seriously, what the heck? Was anyone else treated rudely and misinformed today or was it only me?

Uhhhh, hmmmmm, WHAT???
Sorry, I have no idea what you are ranting about. I think I would be more upset for running over my phone.

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We both have AT&T service. She has an Iphone 4s, I have the 3gs.

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Go back to whatever OSX you were using before you installed Mavericks. Ust the Bacup you made before you installed it.
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Am I the only person that thinks this is a problem?

I have a Iphone4 and my friend sends me a multimedia text and I open it to find that it has came in two parts, one for the pic an the other for the sound which destroys the whole idea of the multimedia text for me, then I say ok if I can't enjoy it then maybe I can forward it to some one that can, just to find that forwarding a multimedia text is even worse than receiving one. Now I live in a house with teenagers and all of them have Iphone's, three Iphone 4's an one Iphone 3. I have approached each of them on this an each of them give me a excuse why they don't forward or don't mind that the Iphone has this problem. Well, me being the guy that has to pay for these toys, have a problem with this!
I had a Motorola Karma before this IPhone an guess what? I sent an received my multimedia texts just fine! I got the phone for 20 dollars with a contract! I am over my 30 days on this phone an I am having more an more problems with it, like when I talk on the phone with it at my ear the lights on it flicker and guess what my ear will hit the mute button! Trying to send pic's with the phone as a text message an just to find it fail, again the teens have a work around for it! "just email it" well why should I do that if the phone says I can text it, my Karma did it just fine! I can't change my tones for my incoming texts or voicemails to what I want them to be, among other small things. I am very upset at all of this! This phone is not what I was told it was, an its gonna be a very expensive lesson for me, I should have researched instead of listening to everyone who had this phone!

I'm sorry to hear about your complaints. Let me try to address them individual to see if I can help.
For your complaint about your ear muting calls: Make sure the phone is snug to the side of your face. The proximity sensor in the phone needs to have coverage to assume the phone is next to your face. Check your iOS version number also. Make sure you're on version 4.2.1, which I'm told has some firm fixes that might resolve the sensitivity trouble with the proximity sensor.
For your complaint about not being able to change text tones: You can change them. Go to Settings, Sounds and Text Tones. You can change to any of the preset sounds set by the phones software. If you want to create a custom text tone, that's not an option with the phone and hasn't been since it's initial release.
For your complaint about MMS messages: That seems to be just how it works.
I understand your frustration with an expensive device not having bells & whistles you hope for, but the device does exactly what it promises. If the iPhone isn't your cup of tea, that's fine too. Everyone has different needs and expectations. Just do some fact checking before you invest money into a phone next time to see if it suits you.

Verizon fails (again)

Apple 4s, two weeks old, takes horrible quality pictures. I take it to Verizon and what do they say???? Can't help you. Can't replace it. Can't do anything about it. "All you need to do is find an Apple store somewhere and maybe they can do something".
Verizon once again displays another thorough grasp of incompetence. It's time to flush this "service".

However Verizon wants the revenue selling the Apple products brings them. The difference in the contract of sales is Apple controls the updates, the repairs and the Apps that are allowed on the device WITHOUT Verizon hindering the owners devices. Verizon agreed for greed.
Now the year of warranty is basic as with any cell phone, you bring it in to any Apple store and they fix or replace its up to them. I think total replacement coverage can be bought from Apple Care extended after the first 30-60 days. Since the phones are sealed battery units you can either send in to Apple or walk in to an Apple store and they replace the battery. Easy is it not?
The failure rate for an iPhone versus an Android phone is like Day & Night. Less than average. But you get what you pay for.
In regards to walmarts and your tv, you could walk into walmarts I think it was up to a year (this may have changed) and they took the broken one and told you to go to electronics and get a new one. it was no questions asked. Good warranty .
I once had a Brewmaster coffee maker that was 6 months old went to walmarts and they gave me a brand new one. That is great customer service.

Am I the only person that feels like the salesman lied to me, wrote up contract wrong, etc?

I had purchased two Iphone 4's without contract and enjoyed not having the bill and extra fees every month. Through the prepaid carrier, my son and I didn't even know we could use a laptop or anything with our phones. Luck would have it, the only thing I had left through Verizon was my USB device that I put on my computer and after 3 years, it broke. I went to Verizon to purchase a new one, and pay cash for it to not be under contract, the first salesman assured me it was compatible like the other but after four days I had to take it back for lack of connection. 79.00 was what I paid, when returned, of course I got stuck paying the restocking fee of 35.00 and a new sales person named Cofe (at Jonesboro location) comes to assist me. He talked me into the wifi jetback for 20 or so with the NEW TWO YEAR CONTRACT as he understood I would be needing for portable devices. Had to pay full price for it and wait for my 50 bucks on the rebate card. He spots my son scoping out the 4S, he said he could make the deal worth my while if we wanted to get newer phones...never telling me how much the cost. Against my better judgement, we got new phones, promised new free Lifeproof cases, etc. I told him my funds were tight and I only wanted a plan of about 160 or 180 total for all. Paid the small amount he said was due, then get a bill for 443 a couple days later. We kept going over the data on our phones, not knowing that he in fact set us up to pay 220 a month for 10 gb data, use of jetpack and two smart phones. Paying over for what we had on the mifi we didn't know exitsted caused us to have 30 too much on device and usually 30 overcharge data. Fianlly look at bill wondering why I couldn't get it paid up and 6 calls to customer service, digging through receipts, 10 hours of phone bill hunting, and numerous hours on the phone brought to my attention that he had set me up on almost the most expensive plan, charged us 99 each for cases, 99 for two new contracts and swiped a gift card for 400 to my account without any knowledge. Also, this was a new plan since not under contract, and HE TOOK OUR PHONES that I could've sold for a small chunk and there is not a trace of where they went? He made himself a sale that day!! They have removed some of the charges since I took back the FREE cases, etc., but this has been a horrible experience. I begged the people to please let me out of my contract because now I am unemployed and sure cant afford this and I feel like he did some underhanded tactics selling and not starting the plan off right. He didn't have to sell me the jetpack, we can run laptop of phones, and I guess if I were only gonna get 99 bucks for a three month old phone, I wouldve taken it elsewhere. It's amazing that of all documents scanned in My Verizon, it does not really show a trade in, which he didn't explain anyway, nor does it show what or the actual value. I get horrible service in my area and it drags on the web.not taking long to use the data. In the last week, my phone was cut off so I had to go to the prepaid place and port over. Paid enough to keep my son's phone and laptop and got told if I dont have remaining balance in a few days, they won't port my number back to Verizon, service interrupt on all and then the process server will get to bang on my door. I have never been so disgusted with service and some of the people in that building by their actions. One tried but of course he took up for his dude Cofe.....I don't know what to do now, try to pay it or tell them take the phones and FIND MY OLD ONES then go back prepay. Read this customer service specialist, because I am pretty sure DECEIT, RUNNING GIFT CARDS, AND WRONGFULLY SETTING UP NEW CONTRACT is grounds for an official claim. How did y'all like that bid long confusing mess of a story? :/

Uhhhh, hmmmmm, WHAT???
Sorry, I have no idea what you are ranting about. I think I would be more upset for running over my phone.

Am i the only one that noticed a smaller camera lens on the ipad air?

I was just wondering why apple would make their lens smaller on the ipad air from what it was before on the third and fourth generation ipad. If you have a ipad air and a third or fourth gen ipad compare the cameras on the back and you'll see that the air has a much smaller lens than the previous versions. Im just wondering why apple would do that? Doesn't bigger glass mean more light and better image? Why downgrade the size of the lens?

from what i can tell and read both cameras take around the same quality photos
Which "both cameras" are you referring to? There's been 5 models of iPad, 4 with a camera.
What i just want to know is why make the glass much smaller on the ipad air.
Only Apple could answer that with any certainty.
The size of the bit of glass covering the lens and sensor doesn't necessarily affect the light, unless the smaller hole was obscuring some of it - which obviously it doesn't. The glass could be thinner, or the sensor could be closer to it. Both of which would allow more or equal amounts of light as previous cameras. You can't determine the light level just by the size of the hole in the casing. There's alot more going on that just that.
I wouldn't get too worried about it - I'm sure Apple know what they are doing...

Am I the only person that has thought of this?

Why doesn't holding the home button on an iPhone do something?
It seems like a waste. If it could be self configured, I would set mine to be CTRL.

Uh...it does have something.
Hold the home button for 3-4 seconds until you get the voice control. It's nice when you are driving you can just hold the home button for that long and the voice control pops, all you need to do is use your voice and call someone. It's been out since the iphone 3G S.

Am I the only person that the Technical Preview doesn't work at all for?

I installed Windows 10 Technical Preview on my Surface Pro 3 and it was a complete joke. I could not use the machine at all?

On Mon, 26 Jan 2015 08:07:49 +0000, rprjr_optonline.net wrote:
I installed Windows 10 Technical Preview on my Surface Pro 3 and it was a complete joke. I could not use the machine at all?
Which build? Which SP3 model? What specific problems?
I have 9926 running on an SP3 i5 and have had zero problems. I know of lots
of other SP3 owners who are also having no problems with 9926.
Paul Adare - FIM CM MVP
If I had it all to do over again, I'd spell creat with an "e". - Kernighan

Do I need a user account if I am the only person using my Mac?

Hi. Total newb to Mac here so be gentle with me What I am wondering is did I need to create a user account for myself when I am the only person that ever uses my Mac? The reason I did create one is I did not see an obvious way to create a password upon boot up as a straight admin account & I am concerned about theft. So I guess I am asking a few questions. Do I need the standard account & if not how do I delete it?
If I do not need one can I set up a login PW for OSX period?
I sincerly thank any help.
J
I

See: http://support.apple.com/kb/HT3309
Go to ->System Preferences->User Accounts.
As the only user, you must have at least 1 User Account for yourself (as Administrator)
To delete an account, hightlight it and select [ - ]
For Password on Boot, select Login Options and set Automatic Login to OFF
Note that if your Mac is stolen, its very easy to bypass the Password on Boot.
For Security, see ->System Preferences->Security->Filevault
Personally, I think Filevault is overkill, so I just put my sensitive date in Encrypted Disk Images: http://www.macworld.com/article/53658/2006/10/decmobilemac.html

HT201304 I am the only person who uses my iPad shall I use restrictions or disable thanks

Hello I am the only person who uses my iPad shall I use restrictions or disable thanks
Ps what difference does it makeo

It's your choice. If you are the only person that uses the iPad then it's probably not necessary, but, for example, if you think that you will never make in-app purchases then you could disable them via Restrictions so that you can't accidentally make them.
In terms of the difference that it makes, then you can use it to hide some of the built-in apps e.g. Safari, App Store (via 'Installing Apps') etc, prevent apps from being deleted, or hide some of your content.
But if you do set restrictions then remember the passcode that you use for it - if you forget the restrictions code then the only way (unless it wasn't in place when you last backed up) to remove it is reset the iPad back to factory defaults.

Am I the only person having problems with Verizon's refurbished Androids?

The best way for me to share my issue, is to submit a copy of a letter I have written to Verizon.
I have been a loyal Verizon customer for many years now. I have enjoyed good service until my most recent phone purchase approximately 18 months ago. I purchased an HTC Android, which did not work properly. It was immediately replaced with a refurbished phone from the manufacturer, which also did not work properly. That phone was replaced with another refurbished phone form the manufacturer that did not work properly, but after being given NO OPTIONS, I learned that I would have to live with a partially functional phone. For approximately a year I learned to live with the fact that my date/time stamp would disappear, that sometimes my phone ringer would not work, that I would never get an alert sound when a text message arrived. The worst part of this phone is that periodically it would dump/erase all my text messages. Since Verizon could not solve the problem and since Verizon blamed the manufacturer, I had no options, had no choices. Part of being with Verizon and my crappy phone was forced upon me with a 2 year contract. I would only have to be miserable for one more year. Then one day my phone erased some very important text messages. At this point, I had already spent hours and hours and hours with your tech support, and I decided I needed to try and force a solution. While talking with one of your tech people, I learned that the last phone I had been sent was sent to me with Beta software. The software was so outdated that the phone was not updating itself. In fact we could not update the phone manually. So, the tech person put me into yet another HTC. That HTC did have up to date software, but I was still having problems texting, date disappearing and other glitchy things. So, then the next tech person put me into a Motorola. Leary of droids, I asked for an Iphone but was refused. The tech person told me that I could use my HTC charger for the Motorola, and that he would not be sending me a Motorola charger for the phone. I understood.
So, I’ve been very patient throughout this. I figured I just had a few more months to get through this misery, wait for my contract to expire, get the Iphone. Well, I had not idea that the WORST WAS YET TO COME! So, the Motorola doesn’t charge. I tried charging that phone for 3 days, and nothing. So, back on the phone with your tech support. By the way, whomever reads this letter, I hope that someday you have to go through the tedious phone trees that I had to, only to get to Tech Level 1 which pre-screens, then you have to explain your story ALL OVER AGAIN to level 2 tech support. Of course, I now realize that Verizon thinks that I have hours and hours of time, that it is more important for me to burn 2-3 hours of my time to save Verizon 10 minutes of their time. I now realize just what a low opinion the company has of its “clients.” I actually can’t refer to myself as a client anymore; I think I am one of Verizon’s chumps.
So, back on the phone, more misery, more trips to the post office. This tech person could not believe that the new Motorola was not charging, and when I asked her if I could just get an Iphone, she said, “If you are returning a functional phone with the idea that you will get an Iphone, we will charge your for the returned phone. They will test the phone when it arrives, and if there isn’t anything wrong with it, we will charge you.” WOW. So, not only have I not had a phone that works properly, but I have wasted hours of my valuable time on the phone and running to the post office returning phones, but now I am being threatened by your employee who was implying that I am a liar. BUT WAIT, IT GETS WORSE!   So, she sends me another Motorola, and this phone wouldn’t take a charge either. DO YOU THINK SHE SHOULD HAVE SENT ME A MOTOROLA CHARGER INSTEAD OF MAKING ME USE MY HTC CHARGER?! How much money did you save here, $3 for a charger? So the new phone doesn’t charge, and of course now I am back on the phone tree with your tech support. BUT WAIT, IT GETS WORSE! CAN YOU BELIEVE THAT THE WORST IS YET TO COME?
So now I’m very angry. At some point, after a company FAILS you over and over, at some point you have to take matters into your own hands. I figured I am at that point. I ask again for a Iphone, and they say No. At this point I figure I may have to file a small claims against Verizon or pay off my contract, something dramatic, something that will solve the problem. I am now writing down employee names etc. This all went down last Friday, August 24th. I talked with Deshanee. Deshanee determines that the problem is the charger, but I explain to her that I have been reassured by two other tech people that my HTC charger is fine. I told her I was leaving town and needed this resolved. She said that I needed to go to a corporate Verizon store, and there she would arrange for a manager to give me a charger and charge the phone. Really!   So during rush hour traffic on a Friday, I get to run to a Verizon store and test something that might not work!!!!! Whomever reads this letter (if it every gets read), I hope that someday you have to go through this hell, frantic, running around, not knowing if I will have this resolved before my trip, and the HUMILIATION of having to do a tremendous amount of footwork, wasted time, wasted hours. You people must really despise your client/chumps to put us through this misery and HELL! I told her that that was unacceptable that I wanted to talk to a supervisor. If I go to a Verizon store during rush hour traffic on a Friday, going on my SIXTH REPLACEMENT PHONE ISSUE, I wanted to know the problem was going to be resolved. I am not a lab rat to be sent around town for an experiment. I asked her to get a supervisor and have him authorize me an Iphone. Deshannee reluctantly consulted with a man by the name of Chad (she refused to give me his last name), and he said, “No.”   He did not have any other solution for me other than to run to the Verizon store and test out a new charger. I had visions of me sitting in a Verizon store for 2 hours waiting to see if a phone would charge. At this point I am HATING VERIZON. You have no idea the depth of my anger and resentment towards your company. I wanted to personally talk to Chad, and since it looked like I would have no other choice than to follow my orders from Verizon, I started my way to the Verizon store. By the way, there is a Sprint store within two blocks of that corporate, Verizon store.
So Chad is not available but Denshanee connects me with a very nice supervisor by the name of Mary. Both Denshanne and Mary were courteous and professional, and I do not blame them for anything. I BLAME VERIZON for not giving them any customer service tools to work with. After all I have been through, figure out a way to resolve the problem once and for all. I had to come up with the idea terminating my contract, paying the $200 penalty, Verizon crediting me back the $200, and then I would BUY the ****** IPHONE! I suggested this to Mary, and she said that only the Customer Loyalty Dept could authorize that. So, after being on hold for quite a while, she came back to me to tell me that the Customer Loyalty Department would not authorize it. I was left on my own. Since the Corporate Verizon store would not give me a charger for my phone, I had to buy one. They sold me a Verizon, Universal Wall Charger. More to come on this later. Turns out EVEN THIS ISN’T RIGHT! They should have sold me a Motorola charger. It has taken me weeks to figure out why I can’t transfer data!!!!   So, I have spent hours on the phone with Verizon tech support to try and figure out why this ****** phone won’t transfer data. Verizon tech support was NO HELP. THEY DON’T KNOW. So, I had to call Motorola tech support to find out that Verizon’s Universal Wall Chargers are not used for data transfer. If you people were actually trying to drive me crazy, intentionally, I would be afraid for my life. If this is your level of competence when you are trying?
I went on my trip and of course, when I arrived in Europe, my phone did not work. I had to get on your tech support again, and it took 2 hours to trouble shoot the problem. Even though I had called several times to ensure my phone was international ready, to make sure I had a calling plan and a data plan, no one bothered to fill my requests. I believe I should record every phone call to Verizon, document everything. So, even after I got on a data plan, I received alerts that I was mounting over $1,000 in data roaming charges. I had to call Verizon several times from Europe to remedy this. You people just love making things hard. I hate Verizon.
So, my new Motorola does not transfer data to my computer, for a reason I am not sure of, but Motorola claims I have the wrong USB cord. I requested a car charger and was denied that today by your tech support person, Vondra. She said that Verizon only warrants phones, and that we have to buy the chargers and such. Yeah, of course Verizon doesn’t; that would cost you $3? So, I called the Verizon corporate store on La Cienega, the store that refused to give me a charger, that made me buy one (one of your tech people did credit me back for that BTW). I spoke with the manager, Vanessa. She said that they don’t carry Motorola chargers. They sell the phones, but not the chargers. I explained to her about the data transfer problem I was having, and she suggested I buy a memory card reader. GREAT. So, Verizon’s solution is to abandon the idea of having the proper equipment, piece meal a solution and yes, make me pay for it!
So, another item, which your tech support cannot solve, is that the phone does not work while it is being charged.   So, I called tech support again, asked to speak with a Supervisor. I was put on hold for a long time, and the tech support person came back and told me that there were no supervisors available and that one would have to call me back. I asked her the name of the supervisor that is supposed to call me back, and she said, “Alvin.”
So, a day has gone by and no call from Alvin. I doubt he will call. Your company is obviously going through some rough times. I am sure that within a few months, Verizon’s incompetence and failings will start to be reflected in your ratings
I have visited the Sprint store, and I am familiarizing myself with what they have to offer. Early next year my contract expires, and most likely I will leave Verizon. I should take you to small claims court! Most of all, I so much regret all the people I referred to you, dozens. I talked up your network, I told everyone how happy I was with the service. I was your advocate. No longer, and I am not putting the same effort into letting people know how horrific Verizon has been with me during these last 18 months. I am counting the months until my contract expires. I will limp along with this broken phone until my contract expires, just has I have done with all the other defective phones Verizon has provided me with. For a year my HTC phone ran on the first generation software, and I managed to just use it as phone, nothing much more, and that’s what I’ll have to do with this ****** piece of crap.

I believe you, Ihave been a subscriber for over 8 years and over that period of time I have has some phones fail. This I can accept and understand, however the policy of Verizon of only sending out recertified phones is a joke. I have had over 10 replacement phones sent out to me an none have actually lasted more that 1 month. Last year this went on and on, I was able to fix this by upgrading to the samsung stratosphere.   My son's Pantech phone failed and was replaced several times and to resolve this, I ended up purchasing a replacement from Amazon.
My worked fine at first, then the internet started to get really buggy and hard almost impossible to connect. I was very hesitant to have them send a replacement because of my experience with the replacement phones, however I had to concede because I could not connect to the Internet. I was assured that the replacement would undergo a 100++ point check. It arrived and I was happy with it, however a week later, it stopped charging. I spoke with a supervisor and the options he had for me was 1. keep going thru the warranty replacement process, 2 they will send me a downgraded phone (a 3G, unlike the 4G that I bought) or 3. they will buy it back for ... wait for it...$68. Another supervisor told me then they will have to keep sending out phones, every week if needed.
As expected the replacement phone failed again, and out of frustration I called again and they connected me to a manager immediately (my account is flagged because I filed a complaint with the BBB. And for once I got a helpful person, he told me they could not ship a new phone, but a different brand, the Motorola Droid 4, I said I want to keep the Stratosphere because of the car dock and desk dock, he said they would give me new docks as well. This seemed like a good deal, so I accepted. The Droid arrived and I was setting it up, transferred the sim, the 32 GB SD card, contacts and all. I noticed that the sim was not registering, it showed no data, I tried to remove it and it BURNED my hand, needless to say it fried my SD card with all the data, photos, etc....
When I was using a basic phone, this was not a big problem, just move your contacts and you are done. With smart phones this is a lot harder, you have to load all the apps and settings again. My stand is that I am paying $200++ a month for decent service... not even perfect, just decent. I get defective phones and Verizon is not willing to rectify this. I spoke with someone from the executive office of verizon and basically her answer was to keep replacing the phones until one works,, buy an new one at full retail price or get it from a third party like Amazon or Ebay....or...get this since I am 5 months away from my upgrade date, they will LET me do an early upgrade to any non apple product, but PAY an early upgrade penalty.
Right now I think that I will use one of my phones, BUT I will aside from the complaint with the BBB, I am filing a complaint with the FTC. I wrote this on the forums a few weeks ago, but of course no one from Verizon will have the B@ll$ to answer this.
Message was edited by: alexander ruiz

I can't be the only person who has this problem - when a month ends on a Saturday I can't drag events into the next month and instead have to cut and paste - a real pain in the butt. I thought there was something called "scroll" but I can't find that

I can't be the only person who has this problem with iCal- when a month ends on a Saturday I can't drag events into the next month and instead have to cut and paste - a real pain in the butt. I thought there was something called "scroll" but I can't find that.

Yeah that works, but, it involves a click on the event, a click on edit, a click on the date, keystrokes, plus, since you can't see the next month you have to have a calendar in front of you so as to put it to the right date. It's easier just to cut it and advance the month and paste it, once you are in the right month you can move it around helter skelter willy nilly no problems. Although now that you mention it I will try it, maybe it is easier than cut and paste as I don't really care about the date, as long as it gets moved into the right month I can drag it around all I want.

IPhoto suddenly doesn't seem to recognize my camera, and essentially freezes. The only thing that makes sense is that another person in my house imported using a different camera and that changed things somehow. Ideas?

iPhoto suddenly doesn't seem to recognize my camera, and essentially freezes. The only thing that makes sense is that another person in my house imported using a different camera and that changed things somehow. Ideas?

Hi There!
The camera is a Panasonic Lumix. I don't have a USB card reader. I did try and different port although not a different cable.
I did remember one additional thing. I plugged my camera in at work to a PC. It was after that, when I came home, that the iPhoto wasn't working when I connected my camera to our iMac/iPhoto at home. I think this may have caused the problem.
Cheers!

Am I the ONLY person who's angry that mobile hasn'...

Hello. Am I the ONLY person who's angry that my mobile hasn't lasted for several years? Am I the ONLY person who's had problems on and off throughout the last two years with his / her Nokia, AND had it replaced twice by Nokia Care, and now that it is out of warranty, require $292 to be repaired?
Bought the Nokia 6110 on a typical 2 year plan 2 years ago, and it just hasn't ever been faultless.
But even though it kept going 'funny', at least I could use some of the features, and Nokia Care have replaced the 'innards' of it from Nokia Asia somewhere, which took ages, And the 'loan fones' have been just aweful. And 'no', the loan fones were not able to hold Contact numbers from the 6110.
But when my Nokia 6110 started to just 'drop out' and say "Insert SIM Card", I knew I had a big problem. At first 'they' said it was because I didn't update the Nokia firmware upgrade properly. Then they said .................................................... Then they said I needed to get a new SIM card from my Telco because some times the SIM cards "go bad".
However yesterday Nokia Care finally dropped the 'big one' - my fone can be repaired for $292. That's almost THREE HUNDRED DOLLARS. Tell me, how much is a new Nokia.
Oh, and I am STILL waiting to hear from Nokia Care about when I can go back and pick up my 'dead' phone.
Did I tell you my 2 year contract ran out three months ago? Did I tell you I now can get another fone, with whichever Telco I chose, and I can pick any fone I want to go with another contact? So like you, I am doing HEAPS of 'reviewing' of fones on every website I can find, and I am asking people, and doing FaceBook, and Twitter, and ...................
And guess which brand I will not ever get again?? And guess which brand I am telling everyone about??
Oh, and I have written quite a few times before to Nokia - and I am still waiting for a reply............... That's what makes telling everyone how I feel SO much easier.
Nokia, you have lost your 'edge'. You care so much about 'selling', that you have forgotten its also about OWNING and SERVICING. Gosh, you do it bad. The products are hit-and-miss; your support is lousy; and your communication just sucks big time.
Have a nice day.

Hi Disappointed_Nk ,
Kindly take note that the boards here are for user-to-user support only.
If you want to provide any feedback directly to Nokia, you should use the 'Contact us' link at the top of the page to contact your local Nokia team.
Regards,
Nixy_Fedorov
Moderator

Am I the ONLY person that noticed Verizon FAILED again to notify the publicly properly of a problem?

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