Am trying to convert jpeg file to pdf. When I scan file it comes up in jpeg.?

When scanning doc it comes up as jpeg. How do I convert to PDF?

Adobe Reader does not do this conversion. Adobe Acrobat can convert JPEG to PDF or (much better) scan direct to PDF. Perhaps your scanner already comes with software that makes PDF files - some do, but unless that software is Acrobat it's not really our field.

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I tried to convert a file. Conversion failed. Why?

Just tried to convert a file. Conversion failed. Why?

Hi BronwynBest,
Here is a great guide to help get you started: http://forums.adobe.com/docs/DOC-2412
Kind regards, Stacy

I am in my account and trying to convert a file to MS Word. I keep getting sent to the online Adobe site and it asks me to pay. I already paid. How can I convert my file to Word?

I am in my account and trying to convert a file to MS Word. I keep getting sent to the online Adobe site and it asks me to pay. I already paid. How can I convert my file to Word?

Did you sign in with the Adobe ID you used for the ExportPDF subscription?
[topic moved to ExportPDF forum]

TS2512 i m trying to convert dpx files to mov in colour 1.5.3 but in file browser files are not seen in proper order for ex files names are 12345 it is coming as 23145 bcoz of which in output also its coming in wrong order

i m trying to convert dpx files to mov in colour 1.5.3 but in file browser files are not seen in proper order for ex files names are 12345 it is coming as 23145 bcoz of which in output also its coming in wrong order

1) What you downloaded should be a packed file (zip, tar.gz, etc) that needs to be unpacked into the directory of your choice.
2) & 3) are answered by Ant's installation documentation (the page you're quoting from):
http://ant.apache.org/manual/index.html

I am trying to convert AAC to mp3. When highlight and right click it only offers to make copies in AAC. HELP!

I am trying to convert AAC to mp3. When highlight and right click it only offers to make copies in AAC. HELP!

Hello jepperdee,
Thanks for using Apple Support Communities.
For more information, take a look at:
iTunes: How to convert a song to a different file format
http://support.apple.com/kb/ht1550
To convert a song's file format
Open iTunes Preferences.
Windows: Choose Edit > Preferences.
Mac: Choose iTunes > Preferences.
Click the General button, then click the Importing Settings… button in the lower section of the window.
From the Import Using pop-up menu, choose the encoding format that you want to convert the song to, then click OK to save the settings.
Select one or more songs in your library, then from the File > Create New Version menu, choose one of the following (the menu item changes to show what's selected in your Importing preferences):
Create MP3 version
Create AAC version
Create AIFF version
Create WAV version
Create Apple Lossless version
Have a nice day,
Mario

Why can i not convert a form to PDF when I have an active account and it wants me to sign up for an upgrade?

Why can i not convert a form to PDF when I have an active account and it wants me to sign up for an upgrade? This just started!!!!!!!!

Hi EdAAK,
I've checked your account, and see no issues with your subscription. So, if you're using a web browser, please log out, clear the browser cache, and then log back in to https://cloud.acrobat.com. And, if you're using Reader, make sure that you're logged in—you should see your name listed in the upper-right corner. If not, click the Sign In link and then sign in with your user name and password.
Please let us know how it goes.
Best,
Sara

Error when trying to convert excel files to pdf

I'm getting the following error when trying to convert .xls and .xlsx files to pdf, using the "Create PDF" option:
Error message from the primary converter:
ALC-PDG-010-012-PDFMaker reported an error while printing the document.
Word, Powerpoint and Text files convert without any issues. Also I'm able to opent the excel files and convert them to pdf using the acrobat option in excel.
Livecycle Version: 10.0.2, GM
MS Office Version: 2007
Any help would be appreciated. Thanks in advance.
Regards,
Suhail N.

It is always difficult when you need to convert multiple xls files to pdf or multiple sheets to pdf. If you have a single file to convert then the best method would be to copy your data to doc file and then convert it into PDF . If you have multiple files to convert then it is really difficult to convert all the files manually. Then the better method would be to use converter tool to convert excel to pdf . By doing this you can convert many files in just few seconds.

I am trying to convert a file from pdf. I can't see it after I hit convert to word and view converted files. How do I know if I have a subscription? Adobe is on my mac dashboard.

How do I tell if I have already paid for a membership? When I try to convert a pdf file to word, it looks like it is processing the task, but then I can't find the converted file when it says view converted file. Huh? Adobe is on my mac dashboard, I have had an account but can't see the results . . . thanks.

Hi subscription question,
I've checked your account; it looks like you tried to place two separate orders this morning, but it doesn't appear that either went through. However, it does sound as though you've been able to convert a file successfully. What happens when you log in to your account at https://cloud.acrobat.com/files? Do you see your converted file there? All converted files are automatically stored in your online account, even when you convert from within Reader.
Best,
Sara

I keep getting the message"an error occurred while trying to access the service". does anyone know what i need to do to resolve this problem. I am trying to convert apdf file for msword?

I keep getting the message"an error occurred while trying to access the service". does anyone know what i need to do to resolve this problem. I am trying to convert a PDF file for ms word?

Adobe Reader is free; but you may have paid for the ExportPDF service.
Contact Adobe Customer Care and click on the Still need help? button to chat with an agent.
[topic moved to ExportPDF forum]

Adobe Media Encoder CS4 freezes when trying to convert .m4v files to .mp4 files

I'm trying to convert some things I got on itunes in order to put them on my android phone. Media encoder freezes before I even start encoding though, any ideas? My OS is Windows 7 Home Premium 64 bit, if you need any more info I'd be happy to provide it.

I meant the File->Save option should not be gray if you "make a change" anywhere in the document. I only have access to an OSX Server remotely to illustrate this point so SimpleText should help you understand what I mean by a grayed out menu item:
The big red arrow.
You can get to the Save As dialog so clearly grayed out menu items wasn't the issue. Moving on..
Your screenshot buttons may be unresponsive but they also aren't "grayed out". Here's a Save dialog with a truely grayed out button:
Your button is not grayed out.
Accurately describing your issue here will help quite a bit. The "save crash" issue has been so rampant it's the first suggestion I had so I offered it. Often repairing the FLA fixed the saving mechanism.
In your case I honestly haven't come across your issue so I have no more suggestions outside reinstall Flash completely. Good luck.

I tried to convert a file to word and it continued to state failed to convert, i want to cancel membership

I tried to convert a text to word and it failed to convert

Hi mel2365,
I'm happy to help in any way that I can. If you'd like me to help figure out why that file didn't convert, I'd be happy to. But, if you just want to cancel, I can do that too.
Please let me know how you'd like to proceed.
Best,
Sara

Trying to convert CAD files via 3D capture

Hi there,
I just finished watching a tutorial on how to convert CAD files (in my case, from AutoCAD 2010) into PDF through the 3D capture feature. After following the directions and selecting all the appropriate settings I want, it then tells me to press Print Screen (on the AutoCAD file), which I do, however, the tutorial doesn't explain how to actually get it into Adobe Acrobat Pro Extended 9 after that. When I press Print Screen over the AutoCAD file, is a Settings menu within Adobe Acrobat supposed to appear simultaneously, or do I have to copy and paste like most other print screen applications?
Thanks!
~JLeahScott

Hello JLeahScott,
Sorry for this late answer... Steve has reached me but i was a little bit busy...
In order to convert DWG files as Steve tolds you you should go under Autodesk Autocad conversion settings
- Open APEX and then go to Edit / Preferences
- Under the Convert to PDF tabs, select Autodesk AutoCAD and press Edit Settings
In order to convert 2D DWG files to PDF here are the default import parameters to use.
See screenshot in attachement:
In order to convert 3D DWG files to PDF, please Select Convert Model to 3D option
Then press Chosse 3D Settings and select the 3D conversion settings you need.
Let me knwo if you are still facing problem with your conversion settings..
Thanks
William Gallego

Trying to convert video files with an extension of IDI_DVD to digital files itunes and imovies can read can someone help me

Can someone please tell me how I can convert video files with an extension of IDI_DVD to a file itunes and imovie can read? Thanks.

Thanks for the reply, The files are on a DVD disk. I coverted my family VHS tapes to digital dvds using an HP Media Centre PC five or more years ago cant remember the program but if I get info on the disk ,on the Mac it tells me the extension is IDI_DVD.

It took forever to get the Adobe Acrobat DC to download, it finally did and I am trying to convert a file from PDF to RTF and it is telling me that I am not connected to the Internet. This is the MOST frustrating product I have ever tried to use!! Why i

I don't want other people to answer this question, I want a an Adobe support person to answer the question.
Why can't we get support?? We paid for a product that is not able to be supported????

Hi Michelle ,
We are extremely sorry that you have had a bad experience with Adobe .
As far as your issue is concerned ,Acrobat generally prompts for internet connection as it is required to activate the product before you could use it comfortably .Once the product is activated or licensed you would be able to use the software offline .
This could be the possible reason you are experiencing this .Please check if you have done so and still facing this .And if you have not ,you need to license/activate your product by typing in your credentials ,i.e Adobe ID and password .
You could also refer the following link to get updated about the activation of your product .
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to
Regards
Sukrit Dhingra

I am trying to convert a file to word and I keep getting "raffle ticket.pdfConversion Failure" can you help me?

Conversion Failure" what am I doing worng??

Hi sharonm37841720,
I don't think you're doing anything wrong. Are you able to convert other PDF files without error? How large is this particular file? Are you converting via Adobe Reader or the the ExportPDF web interface?
For starters, please clear the browser cache, and log in to https://cloud.acrobat.com. Make sure that you're using a supported web browser (see System Requirements | Adobe Acrobat Pro and Online Services) and that there aren't any proxy or firewall settings that are restricting your access to the Internet.
Please let us know how it goes.
Best,
Sara

Am trying to convert jpeg file to pdf. When I scan file it comes up in jpeg.?

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