Am trying to reinstall photoshop elements/premiere elements 9 back on my pc but when it gets to installing shared technologies it freezes and then rolls back.

I don't know what is going on with this. Photoshop worked but the premiere elements suddenly kept freezing so I un installed and am trying to reinstall but keep having the same issue. This is from a purchased dvd set. At one point when it got to this phase, the dvd started making an odd noise then roll back. I try again and again with no odd noise but still the same issue. It's not the pc I've had that remotely checked and other stuff installs. What gives? I NEED this fixed pronto

glenda178
What computer operating system is your Premiere Elements 9.0/9.0.1 running on? For now, for the details below, I will assume Windows 7, 8, or 8.1 64 bit.
You are experiencing the known Shared Technology installation error syndrome which can hit any version of Premiere Elements on any computer operating system. There is no one fix. Lots of home remedies.
The fix that has worked for me consistently lately is this:
Local Disc C
Program Files (x86)
Common Files
Adobe
and in the Adobe Folder is the OOBE Folder. Rename the OOBE Folder from OOBE to OLDOOBE. Close out of there and try for the Premiere Elements 9 installation again. (Do not forget to do the Premiere Elements 9.0.1 Update after you have finished the Premiere Elements 9 installation.)
The following is a sampling of what some others have gone through with this particular error
Re: Premiere Elements 11 "installing Shared Technologies" error during install
Please let us know the outcome. We will think about this some more depending on your results.
Thank you.
ATR

Similar Messages

  • I was trying to update my iphone and it downloaded the software but when it went to install it it turned off and wnt turn back on and says i need to connect to itunes and ive tried but itunes doesnt recognize its there

    i was trying to update my iphone and it downloaded the software but when it went to install it it turned off and wont turn back on and says i need to connect to itunes and ive tried but itunes doesnt recognize its there

    Connect in recovery mode and restore, as described in this article:
    If you can't update or restore your iOS device

  • Trying to download photoshop but when I sign in it loads for a second and then says "You've been signed out".

    Trying to download photoshop but when I sign in it loads for a second and then says "You've been signed out".

    You are no longer signed into your Creative Cloud applications

  • I am trying to download through Itunes the news iOS 4.3.3 software to my Ipod touch 4th G. it starts downloading just fine, but when it gets about 200mg into the 600 mg file, it comes back with stopped (err= -3259) has anyone seen this???

    I am trying to download through Itunes the news iOS 4.3.3 software to my Ipod touch 4th G. it starts downloading just fine, but when it gets about 200mg into the 600 mg file, it comes back with stopped (err= -3259) has anyone seen this??? I have tried downloading this at different times of the day, and have also tried it on different internet service providers ... still recieve same error msg...

    Try this article (disable firewall)
    http://support.apple.com/kb/TS2799

  • Hello I use Mac pro with OSX 10.9.9 I am trying to download flash player but I keep getting this "Install Adobe Flashplayer" is Damaged and can't be opened anyone got any ideas please

    Hello I use a macbook pro with OSX 10.9.5. I am trying to download Flash player but keep getting this message "Install Adobe Flashplayer" is damaged and can't be opened.You should eject the disk image.Any ideas please?

    You should make sure you do a complete uninstall of the flash player first and then install the latest FP14 version from this link - Use http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx.dm g
    In order to do a complete uninstall - Uninstall Flash Player | Mac OS

  • I Have mac osx 10.5.8 and have tried to update to mac osx snow leopard 10.6.3, but I constantly get the install failed message. What could be the problem?

    My imac is currently running mac os x 10.5.8. I've tried to install mac osx snow leopard 10.6.3, but have been unsuccesful because the disc fails to install.
    What could be the problem?

    noondaywitch wrote:
    You should boot from the Installer DVD by holding down the C key during start up until the Apple logo and spinning cog wheel appears. Allow plenty of time for the installer to appear - it can take several minutes when booting from a disc.
    I suggest not doing this unless the Apple recommended method (starting by double-clicking on the
    Install Mac OS X icon while booted up normally) fails.
    There are several reasons for this:
    The Apple method performs a check of the DVD's integrity before starting up from it. This can't be done if you start up directly from the DVD.
    The Apple method "phones home" using the current OS's network settings to check for updates to the incompatible items database included on the DVD & writes a lot of pre-install data (the 'Mac OS X Install Data' stuff) to the HD before restarting automatically from the DVD to finish the installation. This may not work as expected if you start up directly from the DVD.
    The pre-install data on the HD speeds up the installation process (because running the OS from the HD to build the data is faster than doing that while running from a DVD).
    The Apple method makes it possible to "gracefully" cancel the installation before the automatic restart occurs without leaving the existing OS on the HD in a corrupted, "half-installed" state unable to restart the Mac. This sometimes happens if the installation process hangs & one has to force-restart the Mac to recover. As long as this occurs during the "pre-install phase" before the restart, the existing OS should remain untouched & intact.
    Also note that the Snow Leopard installer is quite a bit more sophisticated than the previous ones like for Leopard or Tiger. It automatically performs the equivalent of Disk Utility's Verify Disk step before beginning the installation & performs more checks during the installation process (including checking the pre-install data for errors). It is usually not necessary to remove the "Mac OS X Install Data" folder after a failed installation, which may just cause the process to take longer on subsequent attempts, but if nothing else helps it is certainly something worth trying.

  • Photoshop Elements 12 - can't get pass the install Shared Technologies

    I've spent hours trying to install Photoshop Elements 12 on my Windows 8.1 64 bit computer. The install process chugs along merrily and then chokes with an unspecified error whilst installing the shared technologies and then rolls back the installation.
    The installer leaves a load of files in the Photoshope Elements 12 directory; the installer then fails to uninstall the program throwing up an error about an empty path which requires registry editing to get around.
    I've tried a wide variety of "fixes" (this seems a common problem) including deleting the OOBE directory, installing for the harddrive, turning of the virus checker/firewall, installing from tthe command line and even downloading the whole package from the Adobe website (I've bought it on CD) and all have failed and the "shared technologies" installation seems to be the problem.
    I'm a very experience computer user but I've just about reached the point of packaging everything up and sending it back; I'm not very confident about the quality of the software when I can't even get past the installer.
    Is there a way of installing Photoshop Elements 12 on a Windows 8.1 computer or perhaps a way of downloading and installing the shared technologies seperately?

    it sounds like you may have already gone through some of the options here,
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_
    but this is the most complete troubleshooting guide for that issue.  go through all the options or contact adobe support, http://helpx.adobe.com/contact.html?product=flash&topic=using-my-product-or-service

  • Install of Elements trial fails when installing Shared Technologies

    Have tried installing the Elements 10 trial on both an XP Pro and a Win7 Pro PC and have the same problem.
    Install of trial fails when installing Shared Technologies and then rolls back the install of the Elements Organiser.
    Anyone seen this before?   Any ideas?

    Can you please make your question a seperate thread?
    It would be helpful if you could please provide us the install log for it. Install logs can be found at C:\Program Files(x86)\Common Files\Adobe\Installers\ with name Elements STI Installer 1.0 <date>.log.gz
    Use a decompression utility such as Winzip to uncompress the .gz file. Once uncompressed, you will have a new file without the .gz extension. The filename could now be something like "Elemens STI Installer 1.0 11-21-2012.log."
    Open the .log file using notepad
    Copy the whole log and paste it here.
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_

  • Im trying to register my applecare protection plan for my iphone 4 but when i enter my regnumbers for the plan and my phone im told that there is no sevice in that area can anyone help Please ?

    Im trying to register my applecare protection plan for my iphone 4 but when i enter my reg numbers for the plan and my phone im told that there is no sevice in that area can anyone help Please ?

    Try this https://expresslane.apple.com/GetproductgroupList.action

  • I have a MacBook Air running OSX 10.74. I've tried 3 time to upgrade the to the latest OSX. The upgrades downloaded, but when they start to install the operation stops and says the upgrades did not install because an error occurred.

    I've tried 3 times to upgrade my operating system. Each time the upgrade is downloaded, but when it starts to install the upgrades, it stops and says the upgrades were not installed because an error occurred. No mention of what the error was.
    My computer is a MacBoor Air running OSX 10.74.

    Hi ..
    If you are trying to upgrade to Mavericks, make sure your Mac meets the requirements >  OS X Mavericks: System Requirements
    And make sure there's enough free storage space. Mavericks requires about 8GB's.
    Click your Apple menu icon top left in your screen. From the drop down menu click About This Mac > More Info > Storage
    Make sure there's at least 15% free disk space.
    If it's not a storage space issue ...
    Apps such as Little Snitch, Growl, MacKeeper, and anti virus software can prevent apps from downloading including OS X upgrades
    Disable anti virus software if installed
    Check the firewall in System Preferences > Security & Privacy > Firewall > Firewall Options
    Make sure Gatekeeper is enabled
    Open System Preferences > Security & Privacy then select the General tab.
    Make sure either Mac App Store or Mac App Store and identified developers is selected.
    If that area is grayed out, click the padlock icon to proceed.
    OS X: About Gatekeeper

  • I bought a new laptop and tried to reinstall Photoshop elements 11. I saved the original packaging and everything inside(or so I thought). I can't find the serial number anywhere.what if anything an I do?

    I bought a new laptop and tried to reinstall Photoshop Elements 11. I saved saved the original packaging and all contents (or so I thought). I can't find the serial number anywhere. Any thoughts on what I can do?

    If you originally registered your product the serial number will be stored in your Adobe account. Click the red logo (top left on this web page) sign-in, and then click the Manage Account button. It should be possible to browse your purchase history. You are looking for a 24 digit number commencing 1o57.

  • I tried to reinstall photoshop elements on my Mac with my serial number,  because my computer crashed and I lost Elements.  Why was the  response was that I could only use the serial number once?

    Hi,
    My computer crashed.  I have a Mac OS X Yosemite.  I tried to reinstall photoshop elements 13 with the correct serial number, but got the message that I can only use the serial number o@nce.  How can I reinstall this product? !

    your serial number never expires (unless it's made public and is black-listed).
    redemption codes however, do expire.

  • Trying to reinstall photoshop elements 9 back on my iMac serial number seams to be ok when i go to hit install it says it already has? but i can't find it anywhere ? just want my photoshop back can anyone help

    trying to reinstall photoshop elements 9 back on my iMac serial number seams to be ok when i go to hit install it says it already has? but i can't find it anywhere ? just want my photoshop back can anyone help

    Steveb79898551 if Photoshop Elements 9 is already installed then what happens when you open it from the Applications folder?
    Did you migrate/transfer/copy your installation of Photoshop Elements 9 to this new iMac?

  • I downloaded and installed Photoshop Elements & Premiere Elements.  I then launched Photoshop Elements Organizer and imported approx. 28,000 photos (including some videos).  A window opened indicating that many of the photos had tags, and asking if I want

    I downloaded and installed Photoshop Elements & Premiere Elements.  I then launched Photoshop Elements Organizer and imported approx. 28,000 photos (including some videos).  A window opened indicating that many of the photos had tags, and asking if I wanted to add the tags.  I said yes, and the process began.  When it reached 60% a window opened indicating that "Elements 13 Organizer has stopped working", with the only option being to "Close program."
    I've since tried to open organizer several times, but it goes immediately to "Elements 13 Organizer has stopped working".  I was able to open Editor, and tried opening Organizer from Editor, but encountered the same problem.
    FYI, I have an open case (#0214505556), but have not received the help I need.

    This issue is with respect to Elements 13.

  • Hardware for Photoshop Elements/Premiere Elements 9

    I'm buying a PC for my 9th grade child, who will be making short movies (5-10 minutes) and burning to DVD for school projects.  I will be purchasing the Photoshop Elements/Premiere Elements 9 bundle.  The PC will also be used for writing papers, reports, etc., but I suspect that the PSE9/PE9 will be the software that drives the PC to its knees.  We'd be using a DV camcorder with a 1394 cable for video capture, or a HD camcorder with SD cards.
    The household is a PC/Windows sort of household.  I can get a discount buying HP stuff, and the budget is somewhat limited.  I'd appreciate comments on my thoughts/options below, especially for the video cards (I assume that those will affect performance the most?)
    All the HP configurations within my budget include:
    1600x900 monitor (I'm thinking of upgrading to 1920x1020)
    DVD multiburner (I'm not upgrading to Blu-Ray)
    Windows 7 Home
    Intel i5-650 dual core (possible upgrade to i7-750 quad core)
    6GB RAM
    Video card choices: 1GB nvidia Geforce 315, or 1GB ATI Radeon HD5450 (lower end slimline HP box)
    2GB nvidia Geforce GT420, or 2GB ATI Radeon HD5570 (higher end HP minitower)
    1 hard disk only (3GB/s 750 GB or 1 TB drive)
    I was testing the trial version of Premiere Elements 9 on my laptop at home, which runs Vista-32, 3GB RAM, and has nvidia 9600m GT graphics.  I found that the performance was acceptable (although I didn't exercise the software very hard), until burning to DVD, at which point I went to have dinner while the laptop was burning the project (and didn't finish burning until after dinner & dessert!).
    I appreciate the advice!
    Thanks!

    Back on the hardware page where you started this, "look up" to Hardware Guidance -- Look here first, it's the best way to start 
    Click and read all of the articles
    You really MUST have a minimum of TWO hard drives for video editing
    Read Harm on drive setup http://forums.adobe.com/thread/662972?tstart=0
    - click the embedded picture in Harm's message to enlarge to reading size
    - you need AT LEAST 2 drives for video editing, 3 is better
    - some HD formats work better with (require) RAID
    NEVER, EVER use Partitions!!!
    Read Hunt on Partitions http://forums.adobe.com/thread/650708?tstart=0
    A link with many ideas about computer setup http://forums.adobe.com/thread/436215?tstart=0
    Since Elements is 32bit there is no advantage to having more than 6 Gig of ram
    Since Elements does NOT do hardware video acceleration using the video card, the less expensive ATI card is OK
    Since Elements does NOT use dual video cards for anything, you only need one ATI card
    For HD video you absolutely need the i7-750 quad core
    More on Trying to use only ONE Hard Drive for Video Editing
    You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
    Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
    You as a person cannot do both at the same time with the same hand
    A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for easy video editing
    One hard drive is not as good as two which is not as good as three

Maybe you are looking for

  • How to delete a file on web server without using FTP

    Hi All I hv given a facility to a site user to upload some files.. And an interface to web administrator to view all the files.. I want to know how can i write a code in JSP which allow the web administrator to delete any of that file which is not of

  • Which external monitor for MacBook Air?

    I have a 13" 2012 Macbook Air and want to buy the best monitor I can for my budget, which is around £175. It only has a lightning adaptor. I've just started a 2 year masters degree and will be doing a lot of working from home, so would like the best

  • Screen blurry and shifts at horizontal halfway point when mouse moves??

    i thought my glasses were dirty today... but after cleaning them i realize my screen is slightly blurred. it seems to only effect one half of the screen at any given moment and depends on the location of my mouse pointer. if it is in the top half of

  • How can I change the colour of the chart in the new Keynote?

    In the last version I simply choose the color (for example metallic and choose the one I want for each bar). In the new version I can choose only the category of the colour but how can I manage the colour of a specific bar or pice of pie? thanks for

  • Ipad2 doesn't open pdf

    hello. why my ipad 2 doesn't open some pdfs, but my iphone 4 does? i received some pdf files on the mail and i can view the files on my iphone but i cannot do the same on my iPad2