Am trying to upgrade iphoto and other applications , but app store is posting a message "To update this application, sign in to the account you used to purchase it." KNOWING THAT I ONLY HAVE ONE APPLE ACCOUNT AND 2 MACS
Am not sure how to solve this issue ,, but i had an old MAcBook Pro that i was using with for somt time and i got a notre MACBook pro and on both of them am using the same apple accouny to purchase or download application . . now APP store is not allowing to upgrade or purchase any applications on my newest MAC posting this message " To Update this application , sign in to the account you used to purchase it" .. and could not find a solution to this by signing out and in didnt work ,, any clues is much appreciated..
Cheers
Hesham
Thanks for you reply. I'm 99% positive that I'm using the user id and password that I used to set up my computer. That's why I'm stumped. I read the solution someone else suggested (type your user name without @gmail and create a new password. When I tried it, I was asked for my birthday. It didn't recognize it. I know I got my birthday correct. Oh well...
Karen
Similar Messages
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i plugged my iphone in for the first time to my itunes account and it now reads that this device is already associated with an apple id. what does that mean. i only have one apple id. and do i chose cancel or transfer?
Hello there, Shellywms09.
The following Knowledge Base article points out why you are receiving that message on your iPad:
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro -
IPhone and MacBook Pro but only have one Apple account
Brand new to the MacBook Pro world. First Apple laptop (or Apple computer at all for that matter) so of course I have some questions. I think I am correct in saying that basically each Apple device has to be separate and apart from another even if they reside in the same household. Meaning that each one has to be logged on to a separate and unique Apple account and email address for things like Facetime and iMessage to work properly. So, with that said......If I personally own the iPhone and MacBook Pro but only have one Apple account how can I make them both work separately and independent of each other??? The problem I've noticed is that Facetime and iMessage do not work and conflict with each of the two devices.
Hi BigDisMe,
Thanks for using Apple Support Communities.
Congratulations, and welcome to the Mac World. Actually, you can use an Apple ID, together with iCloud to make your devices work together. Both devices can be connected to the same Apple ID, and use Facetime, Messages, and email together.
As long as both of your devices are updated to the latest OS, OS X 10.9 Mavericks for your MacBook and iOS 7.0.4 for your iPhone, you can:
On Mac:
1. Open System Preferences-iCloud
2. There should be a button somewhere that says, "Add Account".
3. Use your Apple ID to log in.
4. Make sure to enable your Messages, Facetime, and email accounts.
5. There is no Step 5.
On iPhone:
1. Open Settings-iCloud.
2. There should be a button somewhere that says, "Add Account".
3. Use your Apple ID to log in.
4. Make sure to enable your Messages, Facetime, and email accounts.
5. There is no Step 5.
Good Luck,
-Marcus -
I only have one apple ID and facetime has worked with it before, but now I get the message "Unable to verify email because it is already in use". I have looked ofr a solution but can't find one. can anyone help please?
I spoke with Apple Support this morning and they believe anything MobileMe related is due to the conversion over to iCloud that's taking place.
As for other email clients, check with your host to see if settings have changed on their end. I use inmotionhosting.com and over the weekend the updated their outgoing requirements so that a password authentication is now needed.
Hope that helps get some on the right path to resolving their issues! -
I recently had to do a factory restore on my iphone 4s. Upon trying to set up my phone again I am being asked to sign into my icloud account. I can't remember the password or the email I used to set it up. I know my Apple ID, password and email for that account, but that doesn't allow me to get back into my phone. I can't reset the icloud password because I can't remember the email I used. Any ideas on what I can do please ?
Hi, Fugalltadowivu.
Thank you for visiting Apple Support Communities.
This sounds like Activation Lock has been enabled on this device. Here is some helpful information regarding this feature.
Find My iPhone Activation Lock
http://support.apple.com/en-us/HT201365
If you purchased your device from a third party, this device may be locked to their Apple ID. If this is the case you may want to check out the article below.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/en-us/HT201441
Cheers,
Jason H. -
The App Store says I have updates for I-Photo and Garage Band. When I try to update I get the following message: You have updates available for other accounts To update this application, sign in to the account you used to purchase it." Both apps came with my computer and as far as I know I only have one Apple account. Any thoughts? Thanks.
KarenThanks for you reply. I'm 99% positive that I'm using the user id and password that I used to set up my computer. That's why I'm stumped. I read the solution someone else suggested (type your user name without @gmail and create a new password. When I tried it, I was asked for my birthday. It didn't recognize it. I know I got my birthday correct. Oh well...
Karen -
I am being prompted to update iPhoto and iMovie, but getting the message: "To update this application, sign in to the account you used to purchase it." These came already loaded on my laptop, and my email has not changed. Any ideas or work-arounds?
Has your Apple ID changed, that's the one that matters.
You need to sign in under the account that purchased these apps (did you buy this Mac new) -
I need some help I set my IPhone up yesterday and now I am trying to set up my IPad but I only have one Itunes account and one email but the IPad error message states "The apple ID is already being used" I dont know how to get passed this and my family and I only have one account and we all have IPhones now I dont want them to update if we cant all use the same account. Please help with ideas!!!
Try here:
http://support.apple.com/kb/HT4895
Apple IDs and iCloud) -
When I try to download the iMovie Update :
"You have updates available for other accounts.
To update this application, sign in to the account you used to purchase it." shows -but I don't know what other accounts it is talking about? I Only have 1 Apple Id !Maybe this will help. If you monitor the "More Like This" box, other solved threads appear. Opening them usually displays other threads.
http://support.apple.com/kb/TS4236 -
I only have one iTunes account. The other day I made the mistake of downloading purchased songs and movies logged on another user account (Administrator) on the same computer. How do I consolidate all my purchases in my preferred user account?
copy the songs that you downloaded as admin and put it somewhere you can access it from you're preferred account (usb stick / cd / shared folder / external hard drive) log into with you preferred user account and drag and drop the files on top of the itunes icon and they will be imported.
if you have a second computer you could use home sharing to move the music from admin itunes to the second computer and from the second computer to the preferred itununes
ps you can only connect 5 computers to you're itunes account so don't forget to de-autorise when you no-longer wand it. -
I recntly got a iphone and i gave my daughter my ipod and we only have one apple id, is there a way to seperate the two so I don't see her instant messages? or do we have to have seperate apple IDs?
Create a second Apple ID for a separate iCloud account. You can still share the Apple ID for iTunes purchases, but separate for the cloud.
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My husband and I both downloaded icloud on our Iphones. We have one apple account. Now I have all of his contacts, and I don't want them, how can I get my phone to show only my contacts?
Welcome to the Apple community.
You both need your own iCloud accounts. I would set up the second iCloud account and get all the data showing in both accounts, before trying to delete anything. You will need to delete the unwonted contacts and appointments etc manually. -
I have a game but it only for one apple id and one divece but someone i dont know id play that game and using my apple id and i want to know if u can block them from using ur apple id and also erase all the games they downlode with the apple id
There probably is, but it requires that you be able to use punctuation and write in sentences so that we can understand exactly what you want.
You can block others from using your Apple ID by changing your password. There is no way to erase what was already downloaded on to someone else's device, for obvious reasons, -
Our house has a computer, 3 ipods, 2 iPhones, 2 iPad Mini's and 1 family iPad = 9 devices. I one have one Apple account currently. How do I move exisitng users under my account to their own Apple account
Have a look here...
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l -
I have one apple account and one apple ID. I have several devices under that ID. Why when I download and app on one device it goes on all devices?
Click here and use the instructions to turn off the automatic downloads.
(104598)
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