Am unable to import or play music from an audio CD

Am unable to import or play music from an audio CD. All works fine on the old iMac 10.4.11
I think I've checked preferences. Should work. What am I doing wrong? What haven't I done? Thanks!

=Troubleshooting CD ripping issues=
The easiest thing to check is if it is just this CD. Try another one. If others work, then it is likely the CD.
Try an alternative ripper such as XLD or Max. Even though you may not want that as the long-term solution it will at least indicate whether the problem is with iTunes or something else.
X Lossless Decoder: Lossless audio decoder for Mac OS X - http://tmkk.pv.land.to/xld/index_e.html
http://sbooth.org/Max/
If other CDs and rippers do not work, it could be the drive itself, or the part of the computer running the hardware. For the latter some have found a SMC reset to work.
Intel-based Macs: Resetting the System Management Controller (SMC) - http://support.apple.com/kb/ht3964
Apple Portables: Resetting the System Management Controller (SMC) - http://support.apple.com/kb/HT1411
If you think it is the drive, you can try a cleaning disc (about $10 from a computer store or media store) to get rid of dust. I haven't had much success with these, though usually I am running some older machine on which I can expect a drive to die after 5 years of use.
If this is a CD burning issue, try a different brand of media.
https://discussions.apple.com/thread/3581141
If you're really desperate and none of the above work, you could look at: https://discussions.apple.com/thread/3635433 - tips on possibly repairing an old CD drive If you have to go to this extent you're probably in a place where you just want to think about getting a new drive.

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Hi,
I am unable to import or play any of my songs from my CDs in ITunes 6.0.2. In the past, I had no problem with this.
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Thank you

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You can't import or play music from an audio CD in iTunes for Windows
i don't have an especially good feel for how much this would help with this particular issue, but it might be worth following up on checking for upgraded firmware or drivers for the PC. these resources might be of some help with that:
Using CD Diagnostics in iTunes for Windows to troubleshoot CD/DVD drive issues
iTunes for Windows: Updating the firmware on your CD or DVD drive
Updating the drivers on your Windows PC
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Orca Sn10 wrote:
Thanks for your help. How do I do it with the iTunes on the PC. All my music is on an external hard drive and not in iTunes
Thanks in advance
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Am unable to import or play music from an audio CD

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