Am very frustrated with Photoshop Elements 8.0 & Premier Elements 8.0

Made my first slide show several years ago on older version of Elements. Worked real easy and in no time at all, had a nice slide show. Even set to music. By the next time I went to make a show, had upgraded to 8.0. I put the slides together, and as soon as I attempted to add music, I began to have issues. The slide show playing, but not the music, starting to play appropriately, and then losing the music, and if I attempt to pause, the program feezes, and have to do ctrl, alt delete. I also then purchased Priemere elements 8.0. Main reason was to be able to output to DVD instead of VCD( not everyone I wanted to share with could play my VCD's). After much frustration, got the show together, and sent to Priemere. The show did not play normally in Priemere either. Although the music played. The encoding process took extremely long, 6-8 hours for a 9 minute show. The next show I did, when I sent to Priemere, some slides were turned on there sides, couldn't find how to fix without going back into Photoshop slide show creator and resizing those pics. Many hours with much frustration again a very long time to get it to DVD. Today I give it one more shot. Dsigned a 7 minute show in slide show creator, Added one song. Music never played, but slides moved along OK. if I tried to pause or stop, Photoshop would freeze. Even tried turning off screen saver. So, sent to Priemere. Music played fine, but slides do not progress appropriately. If I stop and pause, it will readjust to the time of the music and can begin again, but 2 or so slides, and freezes again despite music playing on. Am using a computer with AMD 64 Athalon dual core processor 3800+ 2.01 GHz, 2.00GB of RAM, using Windows xp. Have check processer usage in the past, always seems to have plenty more room. I otherwise don't know much computer language as far as the operating of the system. However, I am ready to ditch both programs for something which doesn't have issues everytime I try to use it.

I’m not seeing these issues although I’m using PSE9/PRE9 but I always add the audio in PRE and then use yhe sound mixer. I’m wondering whether your system has sufficient RAM as 2gb is quite low by today’s standards and video rendering is quite CPU intensive.
I think there are a lot more output options with PRE9 including the h.264 codec for HD video playback on YouTube and iPhone. It might be worth considering if you ever intend to upgrade your system although you can of course try out the free trial.

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I use 2 to 3 computers for my photo retouching, can I get them activated with the same serial number? for Photoshop Elements 13, and premier elements 13

I use 2 to 3 computers for my photo retouching, can I get them activated with the same serial number? for Photoshop Elements 13, and premier elements 13

You can activate any two of them at a time, but if you want to use it on a third computer you will need to deactivate one of them before you can do so. To do that, go to Help>Sign Out.

HT201209 I'm new to this an yesterday I bought 65$ worth of iTunes music using a iTunes gift card. Then I got these emails saying I am being billed again????? What do I do???? I'm very frustrated with this. Please help me

yesterday I bought 65$ worth of iTunes music using a iTunes gift card. Then I got these emails saying I am being billed again????? What do I do???? I'm very frustrated with this. Please help me

What e-mail are you talking about?
What exactly did it say?
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I have a comment. I am very upset with Photoshop and all your tutorials regarding the quick select tool. I have watched many tutorials and read instructions until I am blue in the face. This tool does not work. It is all over the place and all of your

I have a comment. I am very upset with Photoshop and all your tutorials regarding the quick select tool. I have watched many tutorials and read instructions until I am blue in the face. This tool does not work. It is all over the place and all of your tutorials make it look so simple. How can you advertise this as a viable tool when it just doesn't work?

It is all over the place and all of your tutorials make it look so simple.
This is a user to user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.
How can you advertise this as a viable tool when it just doesn't work?
Concluding something does not work because you fail at using it is not necessarily always justified.
The Quick Selection Tool certainly has limitations, but your post seems to be more about venting than trouble-shooting – otherwise you might have posted an image where you failed to get an expected result.

You are making me very frustrated with your contorted way of communicating.

You are making me very frustrated with your contorted way of communicating
I tried the suggested procedures. Took out cartridges, replaced them in proper order. Shut off machine. Unplugged machine for more than 10 minutes.
After plugging in machine & turning on, the same error message appeared. It is constant and the machine will not perform in any way including for scanning.
The suggested procedure did not eliminate the error. Your message suggested I go through the "contact us" screen but I've done that twice already.
Not willing to play that dumb game again.

Hi Sjpop,
To have a better understanding of your issue, please let everyone know what operating system and equipment you are using. That way, community will be able to assist you with suggestions appropriate for your product.
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I bought my brand new HP 15 Notebook & now i'm very frustrated with its perfomance.

Hi, I bought my brand new HP 15 Notebook Pc Model: r204ne less then 1month ago, as i installed my softwares, the perfomance of my laptop is became very very slow, i have done factory reset, deleting tempraroy files, unwanted applications and much more, but still the same problem, i'm very frustrated with its perfomance and also HP.I'm using After Efects CC, Adobe Premiere CC, Sony Vegas Pro 13, FL Studio, Adobe Audiation.i5, 2.20 GHz, 64bit, 4GB Ram, 2 GB Geforce Nvidia, 500Gb, Win 8.1. Now i'm thinking to buy my laptop, I will be very thannkful for your suggestion.And also give suggestion to buy a new laptop which give me perfomance for my purpose.Thank you

i have same issue i also bought hp 15 notebook 2 months ago.But i have no heavy softwares i have just gta 4 game and some nessacary softwares.kindly help me.i am very frustrated with this laptop because it is very slow with core i5 2.2ghz 4gb ram 2gb nivdia 500gb hdd.please help me guide me.banhien wrote:
MB-Pak wrote:
... . I'm using After Efects CC, Adobe Premiere CC, Sony Vegas Pro 13, FL Studio, Adobe Audiation. ...Hi, You are using all heavy and demanding software, definitely that HP 15 won't help. Please try one of HP workstation machines, they are machines which can do the real works. They are much more expensive than your HP 15 . Regards.

Issues with Adobe PSE 12 and Premier Elements 12 plus DiskWarrior 4.4

Since upgrading to the final version of OS X 10.10 Yoesemite I have issues with Adobe PSE 12 and Premier Elements 12 plus DiskWarrior 4.4. I don't recall their being any issues while I went through the Beta testing process. The Adobe products (PSE and PE) give me a configuration message "error 16" and it tells me to uninstall and reinstall. I have done this a few times/ It seems to go through the whole install process until the startup where it crashes. I downloaded PSE 11 and at least it starts up but I haven't used it to do anything. Also DiskWarrior 4.4 does not load up from the hard drive anymore (error message) and when I boot it up from disk is doesn't give me the option of correcting permission when repairing files and folders.
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Very sad

Barbara,
Yes, I accessed the "updates" menu from the Help pull-down menu. I also accessed the updates using the Mac Terminal application with results shown in my original post. Regardless of whether I used the Help menu or the Mac Terminal app, the AAM tool still responded with:
Update Failed
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   The error log file may help you in identifying the problem. The, try updating again. If the problems persist, contact customer support for further assistance.
The error log file read as follows:
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Regarding your follow-up message pointing to:
Update 12.1 installation errors | Photoshop Elements, Premiere Elements,
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Price of Upgrade to Photoshop Elements 13 and Premier Elements from both in version 10

Since the Adobe site is almost impossible to use in resolving problems, and any reference to Contact Us means Forums not Adobe themselves (fancy a Customer wanting to Contact the Company themselves - the cheek of it!) could anyone please advise what the cost would be to upgrade from Photoshop Elements 10 and Premier Elements 10 to their respective 13 versions. Thank you.

Thank you for your quick response. Unfortunately after clicking through this link (and then a further 7 or 8 more) I got to a page that quoted £100 for the two. I''m sure this is a discounted price for a new purchase, and whilst I understand you will always get the full product when upgrading from one version of Adobe to the next, I do not think it is acceptable to charge such a large amount when I have already paid full price for a not very old previous version. Have I clicked to the wrong page? Does anyone have a link for direct access to upgrade that is at a much more reasonable price? Whilst I know software developers do not try and compete with large high street retailers, I believe I can purchase both Adobe suites as a package from a well known one for much less than this! Thank you.

How to uninstall/reinstall Photoshop elements 10 and Premier Elements 10

I have purchased a copy of Photoshop Elements 10 and Premier Elements 10 (bundled together 5 discs). I've installed on my Windows 7 laptop beginning with disc 1 and then it hung up and I couldn't eject. I was not prompted for any further discs. I then read that I should've began the install with Disc 2 as I am installing on a Windows 7 computer. I was wondering if I should uninstall what I have done so far and start over with a fresh install omitting disc 1 and beginning with Disc 2. Is this what I should be doing? I have not connected to the internet and "activated" the product yet. If I uninstall will I need to somehow remove the serial number and deactivate to preserve them for the re-install on the same computer. I don't want to lose one of my licenses as I wish to install these programmes on my desktop as well. Have read through many similar queries on these forums and have become pretty confused. Hope someone can help.

Thanks Jeff. I will install from disc 2 but presumably first i need to uninstall my first attempt (from Disc 1). However, will uninstalling the product use up one of the licenses as I would like to install on two computers and I don't want to use up both licenses on the same computer. I have read on this forum about the need to de-activate the program before uninstalling but some clarification on what "de-activating" actually does would be welcome. Could someone please confirm the steps I need to take to solve this problem. As I understand it I need to 1) de-activate the first incorrect install (from disc 1), 2) uninstall the product and 3) re-install using disc 2 and then disc 4. It seems discs 1, 3 & 5 are not needed for my install of Photoshop Elements 10 and Premier Elements 10 on a Windows 7 64 bit computer.
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Hi All,
I'm new here and I have not had good luck searching the FAQs so, here I am. I have a new laptop with Windows 8. I just purchased Adobe Photoshop Elements 12 and Premier Elements 12 and installed them. My OS is x64 but the install didn't give me a choice. Now I notice that they are 32-bit versions installed. Simple question...Do they come in 640bit? If so, how do I get it? 64 bit can access more RAM so it would definitely be better.
Thanx
Cat
[email protected]

Ned,
Thanx so much for pointing me in that direction. It definately says, " and in 64-bit or 32-bit mode on Windows 7 and Windows 8 & 8.1;" which means it should be able to run in 64- mode but I'm not sure how to make that happen. I work for a software company and our software has two different versions that are installed. So do you know if I have the wrong version or do they have some kind of switch that I missed setting on installation?
Thanx
Cat

Re - instating Photoshop Elements 7 and Premier Elements 7

I have had to replace my hard drive and have lost Photoshop Elements 7 and Premier Elements 7 how can I re instate them. I have contacted Adobe Technical Support but they said that they can only help with the latest version and I should ask on the Forum. Can anybody help the products are registered with Adobe?

You can download v7 from the links in the comments at http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml/comment-page-1. You must follow the download instructions EXACTLY (for some strange reason many people think it is OK to ignore instructions 0, 1 & 2) or you will get access / authorisation errors.
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Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Where are the links so I can re-install a Photoshop Elements 11 and Premier Elements 11?

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Thanks a bunch,

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 11:
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

Where do I find a tutorial on how to use photoshop elements 11 and premier elements 11?

Where do I find a tutorial on how to use photoshop elements 11 and premier elements 11?

The tutorial courses that got me going were on lynda.com. Both the PE and PrE courses are taught by instructors that know the software and how to teach on line.
The difference between random turtorials and a course is organization. A course has a beginning, or foundation and builds skills one at a time. Random tutorials like on Adobe TV or YouTube can be very good but they don't have the sequential skill building process.
Many of the Adobe TV tutorials are chapters provided by lynda.com as part of their marketing program. If you like them, you can pay the $25 a month for the full course work.

After a HD crash, I have to reinstall Photoshop Element 12 and Premier Element 12. I still see the link in my purchases history but nothing happens when I click on the link. How can I get my softwares back?

After a HD crash, I have to reinstall Photoshop Element 12 and Premier Element 12. I still see the link in my purchases history but nothing happens when I click on the link. How can I get my softwares back?

Jeanval have you tried a different web browser? For more information on how to download your purchased software please see http://helpx.adobe.com/creative-suite/kb/find-download-link.html.

Am very frustrated with Photoshop Elements 8.0 & Premier Elements 8.0

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